clients in a highly regulated industry such as Health Care, Financial Services, Life Sciences, or Energy/Utilities Knowledge of design concepts, including journeymapping, interviewing, and digital design Experience developing presentations, creating storyboards, managing project plans, conducting research, and making recommendations for process improvement Demonstrate flexibility in more »
clients in a highly regulated industry such as Health Care, Financial Services, Life Sciences, or Energy/Utilities Knowledge of design concepts, including journeymapping, interviewing, and digital design Experience developing presentations, creating storyboards, managing project plans, conducting research, and making recommendations for process improvement Demonstrate flexibility in more »
clients in a highly regulated industry such as Health Care, Financial Services, Life Sciences, or Energy/Utilities Knowledge of design concepts, including journeymapping, interviewing, and digital design Experience in web design and development using HTML, CSS, and JavaScript, responsive design, web standards backward browser capability. Working more »
Edinburgh, Scotland, United Kingdom Hybrid / WFH Options
BWD Search & Selection
in addition to the below requirements; Minimum of 3 years of experience in service design or related roles Experience of blueprints and customer journeymapping Proficiency in design thinking and human-centred design methodologies Strong portfolio showcasing your service design work and its impact on the customer experience more »
journeys that create the optimal user experience Use insights from user research and metrics to identify ‘pain points’ and improve design Produce user journey maps, sitemaps, navigation schema, and annotated wireframes Support user researchers in usability testing Run workshops with your team and stakeholders Work with our design more »
align with business objectives and user needs. Conduct comprehensive research to gain insights into user behavior, preferences, and pain points. Create user personas, journey maps, and other UX artifacts to inform design decisions. Collaborate with designers, developers, and stakeholders to translate user insights into innovative design solutions. Prototype more »
Tamworth, England, United Kingdom Hybrid / WFH Options
Digital Waffle
research and gather insights to inform design decisions. Create wireframes, prototypes, and high-fidelity designs for web and mobile applications. Develop user flows, journey maps, and information architecture. Collaborate with cross-functional teams to define and implement innovative solutions for product direction, visuals, and experience. Iterate designs based more »
the user experience of innovative solutions. Key Responsibilities: Conduct comprehensive user research to gain insights into user needs and behaviors. Develop user personas, journey maps, and wireframes to inform the design process. Create high-fidelity designs and interactive prototypes using leading design tools. Collaborate closely with product managers more »
Greater Exeter Area, United Kingdom Hybrid / WFH Options
Areti Group
will have🌳 • Commercial experience in a Product Design, UX or UI Design role • Strong skills in UX Design: wireframing, prototyping, information architecture and journeymapping • Experience in UI Design, with a strong understanding of UI patterns, web accessibility and great attention to detail • Experience designing, conducting, analysing and more »
communities. Owns the entire design approach, methodology and best practices for experience design, overseeing the rapid development of site maps, user flows, customer journey maps, wireframes, mocks and final designs. Deploys best practices and an iterative design process for team to design for the full life cycle, from more »
Greater Exeter Area, United Kingdom Hybrid / WFH Options
CA Tech Talent
About You: Commercial experience in a Product Design, UX or UI Design role Strong skills in UX Design: wireframing, prototyping, information architecture and journeymapping Experience in UI Design, with a strong understanding of UI patterns, web accessibility and great attention to detail Experience designing, conducting, analysing and more »
Greater Exeter Area, United Kingdom Hybrid / WFH Options
Areti Group
will have🌳 • Commercial experience in a Product Design, UX or UI Design role • Strong skills in UX Design: wireframing, prototyping, information architecture and journeymapping • Experience in UI Design, with a strong understanding of UI patterns, web accessibility and great attention to detail • Experience designing, conducting, analysing and more »
London, England, United Kingdom Hybrid / WFH Options
Aventum Group
product requirements. Defines product roadmap with input from all relevant stakeholders based on the product vision. Works with market research and creates customer journey maps and empathy maps as needed. Manage the product backlog (Epics, Features, Stories) and prioritise the backlog with stakeholders. Create and write detailed user more »
items to achieve Objectives and Key Results (OKRs) and continuously keeps it up to date. Maintains key product documentation (e.g., customer journeymap, technical specs, process mapping, etc.) Understand and Ensures product features and processes align with applicable Discover regulatory, compliance, and risk management standards. Ensures product more »
EXPERIENCE Experienced user of tools such as Figma User experience expert with a history of driving business improvement across multichannel client journeys Customer journeymapping experience User research and usability testing experience BENEFITS Up to £65,000 Flexible hybrid working pattern Opportunity to grow and develop your career more »
London, England, United Kingdom Hybrid / WFH Options
Dune Advisors Limited
at least 8+ years Experienced in companywide or function specific transformation projects Experienced in sales force and marketing model redesign, channel analysis, customer journeymapping and customer experience transformation Track record of realizing improvements, tangible business benefits for clients Strong project management skills and experienced in facilitating workshops more »
content and the relationship between owned, earned and paid media. Client workshops: Running custom canvas workshops, such as insight gathering and prioritisation; customer journeymapping; value proposition mapping and validation; and formulating and substantiating business cases. Audience insight: Responsible for the design and execution of primary research into more »
SQL, database analysis and management and data warehousing Significant technical understanding of business analysis frameworks, benefits management, business processes modelling, requirements analysis, user journeymapping, persona creation, and functional decomposition Confidence in leading the discovery process and designing analytical approaches to suit the nature of the work and more »
have full responsibility to deliver an exceptional Customer Experience across all channels measured through our CSAT programme. The specialist conducts process reviews, Customer Journeymapping and assists in the management of our external European Contact Centre sites. Main tasks 1. Participate in building and developing chatbot/Chat more »
/SKILLS Strong organiser: Ability to balance competing tasks and demands effectively, such as ensuring that all analysis and requirements elicitation across multiple Journey Maps/User journeys, Areas, SMEs and workstreams are performed and an effective and timely manner to enable Agile artefacts and services to be more »
Share user stories and pain points to provide a solid understanding of the user perspective. Create personas to represent different user archetypes. Create journey maps to showcase the user's experience across various touchpoints, highlighting pain points and user emotions. Document research findings, methodologies, participant profiles and any more »
responsible for defining data models and flows, and analyse data sets to obtain models and insights, creating product visions, backlogs and roadmaps, customer journeymapping and user story mapping. If you are interested, please apply with the latest version of your CV for an immediate response. more »
