1 to 25 of 71 Knowledge Management Jobs in the UK excluding London

Description This position provides the opportunity to create engaging high-quality content and training for our employees and Scheme partners. Considering the end-to-end journey touch points, delivering knowledge and tools to provide great customer outcomes. You'll develop e-learning and training content for face-to-face and virtual trainer led sessions. You will also develop communication … and resources content for email campaigns, our partner website and internal knowledge management system using online platforms and software. This will involve proactively building relationships and engaging with stakeholders to understand operational changes, performance gaps, technical, Scheme and partner information into clear and concise content. You'll identify areas where effective training, communications, resources, and tools will help … performance, efficiencies, and user experience. You will write and edit copy including, e-newsletters, emails, e-learning, trainer notes, slide decks, assessment questions, process maps, and online website and knowledge management resources and content. You will create, produce, and manage communication plans, email campaigns, photoshoots, events, resources, training, and video content to deliver clear, targeted, and compelling messages More ❯

mentored to deliver the right plans to drive business performance - and we'll celebrate the results with you along the way. About the role Own and evolve the global knowledge management strategy for HR Shared Services. Ensure content is structured, accessible in a global platform, and continuously updated across geographies and service lines to drive operational excellence and … scalability. Your responsibilities Define and lead the global knowledge management strategy for HR People Services and support other processes within the Global Business Services (i.e. Finance, Supply Chain, procurement, etc.) Develop, improve and maintain a global framework for SOPs, process documentation, FAQs, and internal knowledge bases. Oversee taxonomy, templates, and content structure across systems (e.g., Confluence, EDCM … models with content owners across 5 locations and service lines. Ensure consistent updates, version control, content creation and lifecycle management. Promote adoption of KM best practices through training, change management, content creation and engagement. Partner with Operations, Process Excellence, CoEs and Service Line Leads to standardize and optimize documentation. The experience we're looking for Bachelor's degree in More ❯

by either the Hiring Manager or the Recruitment Team. For more details on these changes please visit: Disclosure Scotland Changes . Join NHS Lothian as a Band 6 Digital Knowledge Manager. Are you an enthusiastic and self-motivated professional with a passion for health and social care knowledge management? NHS Lothian is seeking to establish the new … post of Digital Knowledge Manager to develop and deliver our digital knowledge services within the organisation. You will play a vital role in managing NHS Lothian's delivery of evidence and guidance as decision support through the national Right Decision Service platform to get evidence into day-to-day practice. You will also support delivery of digital knowledge through other internal and external systems, provide training and advice to build staff skills and confidence in using digital knowledge, and disseminating knowledge to improve patient care, shared decision-making and staff development. Key responsibilities Manage and develop digital knowledge and information systems . This includes a primary focus on delivery of decision support through the More ❯

through effective triage and coordination with cross-functional teams. You will interact closely with both IT professionals and business users to resolve functional issues while adhering to robust service management protocols. By participating in shift rotations and following best practices in incident management, you will help guarantee uninterrupted production processes. Your ability to communicate effectively with suppliers, OEMs … SMEs, and internal stakeholders will be essential in driving successful outcomes. Additionally, you will contribute to knowledge sharing within your team by documenting solutions and assisting in operational reporting. This role offers you the chance to develop deep expertise in industrial automation while working collaboratively within a supportive environment that values your contribution. * Monitor day-to-day incidents on … minimise disruption to manufacturing operations.* Engage directly with IT and business users to address functional issues related to manufacturing execution systems (MES) and production line devices.* Follow established service management processes such as Incident Management, Change Management, Capacity Management, Problem Management, and Service Level Management to maintain high standards of delivery.* Maintain agreed service More ❯

Role Introduction We are seeking a strategic and hands-on ServiceNow Architect to take on a Player-Manager role - combining hands-on technical leadership with line management responsibilities. You will lead the design, governance, and continuous improvement of our ServiceNow platform. The ideal candidate will have deep expertise in ITSM, ITOM, and CSM , with strong working knowledge across … other ServiceNow modules like HRSD, App Engine, APM, SecOps, Knowledge Management, and Platform Automation. This is a critical leadership role shaping the architecture and roadmap of our core operational platform, enabling service excellence, automation, and customer-centric outcomes. This role requires hands-on technical expertise and the ability to work closely with clients to deliver high-quality ServiceNow … customisation of ServiceNow modules, ITSM, CSM and ITOM, to meet business requirements. Identify and implement opportunities to streamline repeatable processes eg. Onboarding, incident triage, request fulfilment. Support initiatives around Knowledge Management, Operational Reporting and data driven decision making. Document, review and approve technical designs, integration blueprints, and automation flows (e.g., Flow Designer, Integration Hub). Design, document and More ❯

Associate Director, Data Management page is loaded Associate Director, Data Management Apply locations Reading, Berkshire, United Kingdom time type Full time posted on Posted Today job requisition id R PURPOSE Establish a Lead Support Office framework to embed customer process/system/standards knowledge and support the institution of new customer lead roles at IQVIA for … a large DM FSP. Where applicable, performs and oversees data management activities in order to provide high quality data that meets client/project needs. Ensures that data is processed and tracked in alignment with regulatory and quality standards. RESPONSIBILITIES Establish knowledge management structures to embed the knowledge of customer process/systems/standards with … and maintain structures for mentoring and coaching, focusing on development and effectiveness of customer lead roles Manage SME network, including responsibility for SME development and effectiveness Establish and lead Knowledge Management Forums, lessons learned, CAPAs and best practices Works with customer to develops tools and guidance to navigate and find information in customer process/systems/standards More ❯

Junior Systems Analyst - Knowledge Platforms A global law firm has a requirement for a Junior Systems Analyst to join their Knowledge Management team and assume a role in which the successful candidate will be acting as a conduit between lawyers, stakeholders and technology functions as a part of the firms continuous improvement programme aligned to Knowledge … and responsibilities in this Junior Systems Analyst role include, but are not limited to: Acting as subject matter expert in BAU and project team meetings related to development of Knowledge Systems Developing an in-depth understanding of a variety of systems relating to Knowledge Management in the firm Ensure that data in Knowledge Systems is fit … for purpose and classified appropriately Acting as a conduit between multiple stakeholders to communicate strategy, timelines, objectives and to define and relay user requirements Work with Knowledge Lawyers and technical teams to develop artificial intelligence-based processes for the identification, classification, and extraction of data from the firm’s collection of legal documents The creation, dissemination, and maintenance of More ❯

us as a Lead Security Architect to play a key role in our security architecture function at an exciting time. Are you a proactive problem solver with strong stakeholder management skills? This could be the role for you! You'll take responsibility for the security solutions and Security architecture for applications, information and infrastructure. Providing advice, guidance and consultancy … value and identifying opportunities to enhance security capabilities for products and services used within the organisation. 6. Responsible for the security blueprint solutions for complex protective and vulnerability security management of both physical and data assets clearly defining the as-is and to-be security architectures and document the transition to the to-be solution and its integration in … the overall Enterprise and Security Architecture blueprints. Staff Management 7. Management of staff including all line management responsibilities, performance management, appraisals, disciplinary, and standard HR processes for Security operations.8. Undertake recruitment and selection in line with organisational processes and participate in the implementation and delivery of initiatives to secure suitable resources, increase skills levels and develop More ❯

and more. You will interact regularly with both IT professionals and business users to understand their needs and deliver solutions that keep operations running efficiently. By following robust service management protocols-including incident response, change control, capacity planning, problem analysis, service level management, and knowledge documentation-you will help uphold the highest standards of service delivery. Your … to manufacturing operations.* Engage with both IT and business users to address functional issues related to manufacturing systems and provide clear communication throughout the incident lifecycle.* Follow established service management processes including Incident, Change, Capacity, Problem Management, Service Level Management (SLM), and Knowledge Management to maintain high standards of delivery.* Maintain agreed Service Level Agreements … to the operating model to guarantee consistent support coverage across all required hours.* Collaborate with subject matter experts (SMEs) on complex functional issues to facilitate effective problem-solving and knowledge transfer.* Coordinate communications between suppliers, original equipment manufacturers (OEMs), business stakeholders, and internal teams for seamless issue resolution within your area of responsibility.* Share regular updates with stakeholders and More ❯

Knowledge Officer We are recruiting for a public body dedicated to regulatory excellence and continuous improvement. Our client is establishing a new knowledge management function within their organisation, aiming to create a best-in-class environment that supports high-quality decision-making and efficient access to essential resources. This is a fabulous opportunity to work under a … new KM function. The team work in the central London office, typically one day a week on Thursdays with the rest remotely. Key Responsibilities Assist in organising and managing knowledge across regulatory decision-making teams throughout the information lifecycle. Contribute to developing and deploying a taxonomy to enhance the searchability of knowledge within supported systems. Foster a culture … of knowledge sharing by facilitating forums, training sessions, and collaboration initiatives. Monitor relevant news, publications, and legal developments, curating and sharing updates with teams. Manage online legal research subscriptions and liaise with legal teams to ensure access to relevant research tools. Organise and deliver induction and refresher training on KM resources, ensuring accurate recording of training attendance. Support the More ❯

as defined by GCAP Joint Venture leadership and the GCAP CDIO upon appointment Your skills and experiences: Essential A Bachelor’s degree (or higher) in Data Science, Information Technology, Knowledge Management, or a related STEM discipline is required Experience in data storage design, management, and the development and auditing of data archiving policies Strong expertise in knowledge management systems, information management, and the secure handling and movement of data across enterprise environments Desirable Knowledge of data storage systems, including RDBMS (e.g., MySQL, PostgreSQL), NoSQL (e.g., MongoDB, Cassandra), and data warehouse solutions (e.g., Amazon Redshift, Google BigQuery) Familiarity with data exchange technologies and protocols such as APIs, ETL processes, and data replication Understanding of More ❯

and transformation Roadmap based on client requirements and strategies. Design Finance data model and data architecture for Finance functions (e.g. accounting and reporting, planning and forecasting, treasury and cash management, etc). Design and build Finance data products; develop data onboarding and integration strategy to streamline Finance processes and Finance reporting. Design, build and implement ERP/EPM modules … where applicable, and lead their implementation to enhance efficiency in Finance processes. Advise clients on vendor selection to support Finance use cases and ensure alignment with business needs. Project management of the transformation projects in Finance functions. Developing and pitching proposals to a client which demonstrate a clear understanding of their business and how KPMG can support them. Contributing … the Finance Data practice through the creation of new propositions and products. Leading project team, including directing the day-to-day workloads and reviewing outputs from team members Engagement Management role, with responsibility for project-level budgeting, resourcing, risk management, WIP management, and scope management Driving consistency and quality for the practice through contributing to knowledge More ❯

confirmed by either the Hiring Manager or the Recruitment Team. For more details on these changes please visit: Disclosure Scotland Changes . Join NHS Lothian as a Band 7 Knowledge Systems and Services Manager Are you an experienced leader with a passion for advancing digital knowledge services to get evidence into day-to-day practice across health and … social care? NHS Lothian is seeking to establish this new post to shape and oversee our knowledge systems and drive strategic development in use of digital knowledge across multiple workstreams. This will include a central focus on NHS Lothian's strategic use of the national Right Decision Service platform to deliver evidence as decision support and drive evidence … based practice and improvement across health and social care. You will also lead on a wider range of internal and external digital knowledge developments to support decision-making and service improvement. Key Responsibilities: Lead and manage the development and delivery of digital knowledge resources. This includes a primary focus on delivery of decision support through the national Right More ❯

managing the funding schemes, we provide professional advice, expertise, and support to grant recipients throughout all stages of their projects. We also offer insight, intelligence, and influence by sharing knowledge and lessons learnt from project delivery to help improve future schemes and policy development. We were created in 2004 and have been growing ever since. We now employ … and delivering tailored learning experiences and resources for staff. Innovate Solutions: Partner with HR to develop a catalogue of cutting-edge learning tools and materials. Stay Ahead: Keep your knowledge fresh on software capabilities and upcoming features, so Salix stays at the forefront of technology. What You'll Do Design and deliver training sessions for groups and individuals, ensuring … in learning design and delivery, and skilled in simplifying the complex so that everyone thrives in the digital space. Key Skills include: Learning design and development Learning delivery and management Knowledge management and content creation This role aligns with the Skills Framework for the Information Age (SFIA) at level 4 competencies, making it an excellent fit for More ❯

managing the funding schemes, we provide professional advice, expertise, and support to grant recipients throughout all stages of their projects. We also offer insight, intelligence, and influence by sharing knowledge and lessons learnt from project delivery to help improve future schemes and policy development. We were created in 2004 and have been growing ever since. We now employ … and delivering tailored learning experiences and resources for staff. Innovate Solutions: Partner with HR to develop a catalogue of cutting-edge learning tools and materials. Stay Ahead: Keep your knowledge fresh on software capabilities and upcoming features, so Salix stays at the forefront of technology. What You'll Do Design and deliver training sessions for groups and individuals, ensuring … in learning design and delivery, and skilled in simplifying the complex so that everyone thrives in the digital space. Key Skills include : Learning design and development Learning delivery and management Knowledge management and content creation This role aligns with the Skills Framework for the Information Age (SFIA) at level 4 competencies , making it an excellent fit for More ❯

operational metrics around operational support matters - Provide input into strategic decision making through research and experience - Provide input for new process and policy design activities - Ensure thorough documentation and knowledge management practices are adhered to as a matter of course - Always act in a secure manner, ensuring that solutions are provided with IT security at their core - diligently … PoC support for new service enablement activities - Ensure proper change control policies are adhered to as may be defined, including necessary testing wherever practical - Facilitate the deployment and release management of IT infrastructure as required Operational Management The role will: - Provide 3rd line support for Infrastructure services as needed - Assist colleagues in problem management activities as a … maintain services (i.e., patching, configuration changes etc.) - Liaise with internal and external service providers, users and customers when required - Adhere to company and departmental processes and policies for the management of IT services - Provide situation appropriate leadership in all internal and external engagements Essential Experience - Minimum of five years working in an Infrastructure Services role, preferably in structured, managed More ❯

CMS has a rare and exciting opening for a Senior Knowledge Support Executive in London. Join a collaborative team and gain valuable experience and insight into the creation and management of know-how and the use of innovation and technology. About the role The successful applicant will be working with the Banking Knowledge Team (BKT), supporting busy … project, energy and asset finance, restructuring and insolvency, fintech and digital assets. You will provide dependable, detail-oriented, proactive and responsive administrative and organisational support, ensuring efficient and accurate management of their schedules, communications, and knowledge project workflows. The role requires anticipating needs and effectively prioritising competing tasks with minimal supervision, enabling the BKT to focus fully on … their legal expertise and strategic knowledge management objectives. In this role, you can expect to get involved in a variety of work including: Knowledge Bulletin & Briefings: Lead the weekly production of the Banking knowledge bulletin, coordinating content updates, formatting, and distribution across internal platforms. Training & Events Support: Coordinate all aspects of internal Banking training sessions, know More ❯

work across departments-finance, HR, tech, legal, compliance, fundraising, and grantmaking to streamline systems, manage logistics, and support our remote team in delivering impact. Key Responsibilities will include; Operational Management: Lead cross-functional projects, streamline workflows, and implement best practices to drive efficiency and productivity. Organisational Development: Track and support the implementation of Organisational Development Framework and related workstreams. … Logistics & Procurement: Oversee procurement, vendor management, travel logistics, and event coordination-including annual retreats. Budget Management: Support budget planning, monitor operational spending, and ensure compliance with financial policies. Compliance & Risk: Ensure adherence to internal policies, donor requirements, and regulatory standards. Identify and mitigate operational risks. Technology & Systems: Drive improvements in knowledge management and digital systems, supporting … transitions and training across the organisation. Office Management: Manage the London office, including supplies, vendors, and facilities. We're looking for an experienced Operations Manager that has worked within similar, small not-for-profit organisations with a global agenda, helping to set up a function within the UK. Do you have; 5+ years' experience in operations, project management More ❯

Knowledge & Information Manager - M365 Migration & Project Support This will be a 6 month minimum assignment. Day rate is £450 per day, Outside IR35. You must hold a current/valid SC clearance to apply. Key Responsibilities: Provide oversight of information systems, records management, data governance, and knowledge management. Embed best practice around information architecture, IP, and asset … register processes. Advise stakeholders and staff on records and knowledge management matters. Attend key project and governance meetings. Skills & Experience: Relevant RQF Level 3 qualification. Experience with content management systems and database management. Strong technical understanding of taxonomies, glossaries, metadata, and information standards. Excellent stakeholder and risk management capabilities. This role offers a great opportunity to … influence how knowledge is captured and shared across high-impact transformation projects. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to More ❯

at delivering continuous improvement across the FC/ASW programme. This role sits within the FC/ASW New Business & Transformation Team and will provide strategic project and programme management support across multiple transformation initiatives. Key Responsibilities Lead project management activities for the Secure Communication strand of the Transformation Strategy, enabling network connectivity between UK and Italy to … roadmap , ensuring alignment with productivity improvement goals and providing monthly progress updates to stakeholders. Document the rollout of digital tools across the FC/ASW team, including process mapping, knowledge transfer, and training materials. Ensure digital tools are implemented to maximise functionality and user adoption. Act as the Subject Matter Expert (SME) and point of contact for all digital … the wider team with implementation. Contribute to broader transformation projects , driving operational and strategic improvements as required. British Nationality and current SC Clearance (mandatory). Proven experience in Project Management and Operational Management , ideally within Defence or high-security environments. Strong understanding of Knowledge Management principles and digital transformation methodologies. Ability to assess and implement digital More ❯

execute technology strategy that scales across African markets Lead OKR setting, strategic planning, and cross-functional collaboration across distributed engineering teams Oversee technology operations including resource planning, budgeting, vendor management, and compliance coordination Drive project management for strategic initiatives including country launches and platform scaling Build frameworks for team development, recruitment strategy, and organisational growth across our technology … teams Establish data-driven decision-making processes and optimise resource allocation for maximum impact Coordinate cross-functional strategy reviews and product strategy execution while driving documentation and knowledge management practices, working closely with the Head of Strategy & Operations in Product Management Drive AI adoption and digital transformation initiatives across technology teams, embracing emerging technologies to enhance operational … in technology strategy within a FinTech environment with proven strategic/operational/advisory leadership experience Proven track record leading strategic initiatives and driving operational improvements including procurement, vendor management, and organisational goal setting Experience working with distributed engineering teams, agile development practices, and cross-functional stakeholder management Strategic mindset with ability to translate vision into actionable plans More ❯

execute technology strategy that scales across African markets Lead OKR setting, strategic planning, and cross-functional collaboration across distributed engineering teams Oversee technology operations including resource planning, budgeting, vendor management, and compliance coordination Drive project management for strategic initiatives including country launches and platform scaling Build frameworks for team development, recruitment strategy, and organisational growth across our technology … teams Establish data-driven decision-making processes and optimise resource allocation for maximum impact Coordinate cross-functional strategy reviews and product strategy execution while driving documentation and knowledge management practices, working closely with the Head of Strategy & Operations in Product Management Drive AI adoption and digital transformation initiatives across technology teams, embracing emerging technologies to enhance operational … in technology strategy within a FinTech environment with proven strategic/operational/advisory leadership experience Proven track record leading strategic initiatives and driving operational improvements including procurement, vendor management, and organisational goal setting Experience working with distributed engineering teams, agile development practices, and cross-functional stakeholder management Strategic mindset with ability to translate vision into actionable plans More ❯

execute technology strategy that scales across African markets Lead OKR setting, strategic planning, and cross-functional collaboration across distributed engineering teams Oversee technology operations including resource planning, budgeting, vendor management, and compliance coordination Drive project management for strategic initiatives including country launches and platform scaling Build frameworks for team development, recruitment strategy, and organisational growth across our technology … teams Establish data-driven decision-making processes and optimise resource allocation for maximum impact Coordinate cross-functional strategy reviews and product strategy execution while driving documentation and knowledge management practices, working closely with the Head of Strategy & Operations in Product Management Drive AI adoption and digital transformation initiatives across technology teams, embracing emerging technologies to enhance operational … in technology strategy within a FinTech environment with proven strategic/operational/advisory leadership experience Proven track record leading strategic initiatives and driving operational improvements including procurement, vendor management, and organisational goal setting Experience working with distributed engineering teams, agile development practices, and cross-functional stakeholder management Strategic mindset with ability to translate vision into actionable plans More ❯

point for 1st Line Support queries. Collaborate with the Support team on resolving complex Microsoft 365-related issues. Automate routine or repetitive tasks to improve operational efficiency. 3. Documentation & Knowledge Management Maintain internal knowledge bases and troubleshooting documentation. Ensure accurate recording of client tenancy configurations and technical notes. Key Requirements Strong client service orientation and attention to … presenting solutions to clients. Solid analytical and troubleshooting skills. Essential Experience Microsoft SharePoint – Advanced understanding of site configurations and permission management. Microsoft Entra ID – Experience with identity and access management and tenant setup. PowerShell – Proficient in scripting and task automation. Desirable Knowledge Microsoft Exchange Online Microsoft Purview Microsoft Teams Microsoft Copilot Benefits 25 days annual leave + public More ❯

part of the service desk, delivering to the standards and procedures agreed with Computacenters customers, including issue investigation, support documentation, and technical coaching. What youll do Incident/Request Management 80% Manage incidents related to mobile devices and services, routed from First Line Analysts, and resolve within SLA. Maintain technical knowledge and expertise associated with mobile platforms (iOS … Android, Workspace ONE). Progress and close incidents to a satisfactory conclusion using the incident management system. Liaise with team members and customers to ensure timely resolution of mobile-related issues. Escalate potential service issues to the Team Leader as needed. Support specific mobile technology projects as requested by the Team Leader. Knowledge Management 20% Review and … update mobile support documentation and procedures based on experience and feedback. Share knowledge with colleagues and customers through direct communication and knowledge-sharing tools. Proactively research mobile technology issues and solutions, documenting findings for team benefit. Actively develop personal knowledge of emerging mobile technologies and solutions. What youll need Current SC clearance or the eligibility and willingness More ❯