1 to 25 of 392 Knowledge Management Jobs in the UK excluding London

a critical leadership role responsible for ensuring the smooth transition of Group Technology services into the operational environment. This role encompasses change enablement, release management, knowledge management, CMDB (Configuration Management Database), service reporting, and contract management for the execution layer. You will oversee the planning … lead the service transition team, managing processes and frameworks necessary for effective service transitions. Your responsibilities will include developing and implementing strategies for change management, release management, knowledge management, CMDB, configuration management, and service reporting. Additionally, you will manage contracts with third-party providers responsible … transition team and across the organisation. Job Title - Head of Service Transition Working hours - 40 What You'll Be Doing: Develop and implement change management strategies to ensure smooth and controlled transitions of services. Oversee the change enablement process, ensuring changes are reviewed, approved, and implemented with minimal disruption. More ❯

a critical leadership role responsible for ensuring the smooth transition of Group Technology services into the operational environment. This role encompasses change enablement, release management, knowledge management, CMDB (Configuration Management Database), service reporting, and contract management for the execution layer. You will oversee the planning … lead the service transition team, managing processes and frameworks necessary for effective service transitions. Your responsibilities will include developing and implementing strategies for change management, release management, knowledge management, CMDB, configuration management, and service reporting. Additionally, you will manage contracts with third-party providers responsible … transition team and across the organisation. Job Title – Head of Service Transition Working hours – 40 What You'll Be Doing: Develop and implement change management strategies to ensure smooth and controlled transitions of services. Oversee the change enablement process, ensuring changes are reviewed, approved, and implemented with minimal disruption. More ❯

health, dental, and vision insurance Opportunities for professional development and certifications Hybrid working environment Wellness programs and access to mental health resources The Role: Knowledge Manager The Knowledge Manager will be responsible for developing and implementing knowledge management strategies to enhance the firm's and our … client’s ability to capture, share, and utilise knowledge effectively. This role involves creating a collaborative environment for knowledge sharing, managing knowledge resources, and ensuring that the firm's knowledge assets are accessible and useful to not only the firm but as well as our client … s. The Knowledge Manager must be a self-starter with an entrepreneurial mindset, comfortable building and executing a strategy with limited support. This role will lead a reimagining of our current knowledge management approach and will require someone who thrives in a hands-on, autonomous environment. Key More ❯

Content & Knowledge Management Specialist Join to apply for the Content & Knowledge Management Specialist role at Astellas Pharma Content & Knowledge Management Specialist 1 week ago Be among the first 25 applicants Join to apply for the Content & Knowledge Management Specialist role at Astellas … Pharma Description Content & Knowledge Management Specialist About Astellas At Astellas we are a progressive health partner, delivering value and outcomes where needed. Description Content & Knowledge Management Specialist About Astellas At Astellas we are a progressive health partner, delivering value and outcomes where needed. We pursue innovative … we support our stakeholder communities to drive initiatives that improve awareness, education, access and ultimately standards of care. The Opportunity As the Global Content & Knowledge Management Specialist you will be responsible for the implementation of the Knowledge Management and Communication Management Strategy for Workforce Services. More ❯

harm to UK citizens, businesses and HMRC from organised criminal networks using technology to fraudulently access customers devices and online accounts. Strategy and Business Management This key area underpins and brings together the vision, purpose, and insights of the Cybercrime team. It ensures the ambition, strategic direction and priorities … for the teams Strategy are set and actioned against HMRCs Strategy, the Risk Treatment Plan and Tactical priorities. Business Management fulfils a variety of roles and functions in support of the Senior Leadership Team and wider team, including, inbox/diary management, recruitment, change management, knowledge management, including training and corporate assurance. Technical Investigation The Technical Investigators use their specialist skills in Digital Forensics, online log data analysis, malware analysis and knowledge of cyberspace and cybercriminals tactics working alongside investigators to identify and develop investigations from inception to producing technical evidence for court. More ❯

Join to apply for the Knowledge Manager role at Telefónica Tech (EN) 6 days ago Be among the first 25 applicants Join to apply for the Knowledge Manager role at Telefónica Tech (EN) Company Description Company Description Telefónica Tech (part of the Telefónica Group) is a leading NextGen … Portfolio Fortinet: Elite VIP Program – one of only 2 in the UK AWS: Advanced Solution & Managed Service Provider Program Job Description The Role The Knowledge Management Lead is responsible for the design, implementation and oversight of the Knowledge Process and policy, all knowledge-related activities, including … the management, capturing, sharing and accessibility of knowledge assets. They are required to work alongside stakeholders, internal and external, to promote and optimise the usage of the organisation’s knowledge assets. Ideal candidates will possess strong interpersonal skills, great leadership, effective communication, problem-solving, coaching and teamwork More ❯

Portfolio Fortinet: Elite VIP Program – one of only 2 in the UK AWS: Advanced Solution & Managed Service Provider Program Job Description The Role The Knowledge Management Lead is responsible for the design, implementation and oversight of the Knowledge Process and policy, all knowledge-related activities, including … the management, capturing, sharing and accessibility of knowledge assets. They are required to work alongside stakeholders, internal and external, to promote and optimise the usage of the organisation’s knowledge assets. Ideal candidates will possess strong interpersonal skills, great leadership, effective communication, problem-solving, coaching and teamwork … skills. These skills are imperative to promote a culture of knowledge-sharing that is enabled through guidance and learning. As an experienced Knowledge Manager, the ideal candidate will be well versed with KCS (Knowledge Centred Service) methodology best practices, and will design the process, toolset and features More ❯

Knowledge and Information Management Officer Bristol £4 4,102 – £45,231 Plus generous Civil Service defined benefit pension The Office for Students (OfS) is the independent regulator of higher education in England – we regulate higher education on behalf of all students. Our mission is to ensure that every … student, whatever their background, has a fulfilling experience of higher education that enriches their lives and careers. The Knowledge and Information Management (KIM) Team supports the OfS in complying with information law obligations under the F reedom of I nformation Act 2000 , Environmental Information Regulations 2004, Public Records … in a role where you can make a positive impact to improve KIM for colleagues across the organisation. About the role: Working within the Knowledge and Information Management (KIM) team, the post holder will: contribute to ensuring that the Office for Students (OfS) has robust information governance and More ❯

Social network you want to login/join with: Global Head of External Data Management (Knowledge Management) - London, slough col-narrow-left Client: Location: slough, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 4 Posted: 31.05.2025 Expiry Date: 15.07.2025 col … wide Job Description: Oliver Wyman is a global leader in management consulting. With offices in more than 70 cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. The firm has more than 7,000 professionals … time. The Opportunity Oliver Wyman is seeking a strategic leader to join our team as the Global Head of External Data to join our Knowledge Management team. In this pivotal role, you will oversee and optimize our extensive portfolio of our external knowledge data and expert vendors More ❯

and error risk within SLAs. Reviewing operating metrics to identify improvement opportunities. Essential Skills Understanding of DevOps/DevSecOps principles, including CI/CD. Knowledge of developer tools like GitLab, Jenkins, Docker, Kubernetes. Understanding of taxonomy, metadata, and information architecture. Ability to analyze data usage and optimize knowledge management systems. Basic knowledge of databases. Experience with Knowledge Management Tools (e.g., Confluence, SharePoint, Teams, Stack Overflow), including administration and configuration. Experience with PPM Tools (e.g., Jira, Asana, Clarity). Proficiency with presentation tools like MS PowerPoint, Lucid Chart. Experience organizing technical events and campaigns. … Experience collecting feedback via surveys. Content creation and video editing skills are a plus. Previous experience in project support, coordination, or delivery roles. Knowledge of software development support, QA, or emerging technology governance. Preferred Skills Integration of knowledge systems with organizational applications. Performance evaluation of knowledge-based More ❯

opportunity to create engaging high-quality content and training for our employees and Scheme partners. Considering the end-to-end journey touch points, delivering knowledge and tools to provide great customer outcomes. You'll develop e-learning and training content for face-to-face and virtual trainer led sessions. … You will also develop communication and resources content for email campaigns, our partner website and internal knowledge management system using online platforms and software. This will involve proactively building relationships and engaging with stakeholders to understand operational changes, performance gaps, technical, Scheme and partner information into clear and … You will write and edit copy including, e-newsletters, emails, e-learning, trainer notes, slide decks, assessment questions, process maps, and online website and knowledge management resources and content. You will create, produce, and manage communication plans, email campaigns, photoshoots, events, resources, training, and video content to deliver More ❯

opportunity to create engaging high-quality content and training for our employees and Scheme partners. Considering the end-to-end journey touch points, delivering knowledge and tools to provide great customer outcomes. You’ll develop e-learning and training content for face-to-face and virtual trainer led sessions. … You will also develop communication and resources content for email campaigns, our partner website and internal knowledge management system using online platforms and software. This will involve proactively building relationships and engaging with stakeholders to understand operational changes, performance gaps, technical, Scheme and partner information into clear and … You will write and edit copy including, e-newsletters, emails, e-learning, trainer notes, slide decks, assessment questions, process maps, and online website and knowledge management resources and content. You will create, produce, and manage communication plans, email campaigns, photoshoots, events, resources, training, and video content to deliver More ❯

Corporate Resources and Business Improvement The Resources and Business Improvement directorate is led by Dianne Tramner It is responsible for: People Function, Facilities Management, Digital Experience Unit and Technology Group, Information Governance & Assurance, Executive Support Team and leadership of all our shared services across the GLA Group. About the … and security is paramount, supports the Authority in its compliance with legislation, to include Freedom of Information (FOI) requests, Environmental Information Regulations (EIR), records management, information security and data protection law. The team also provides assurance to the business that the information it holds is securely processed. There is … the need to improve Knowledge and Information management strategy within the GLA to effectively and efficiently improve where and how we store information that is readily accessible and central to policy teams and projects. This will ensure that project delivery and management decisions run smoothly, with information More ❯

Corporate Resources and Business Improvement The Resources and Business Improvement directorate is led by Dianne Tramner It is responsible for: People Function, Facilities Management, Digital Experience Unit and Technology Group, Information Governance & Assurance, Executive Support Team and leadership of all our shared services across the GLA Group. About The … and security is paramount, supports the Authority in its compliance with legislation, to include Freedom of Information (FOI) requests, Environmental Information Regulations (EIR), records management, information security and data protection law. The team also provides assurance to the business that the information it holds is securely processed. There is … the need to improve Knowledge and Information management strategy within the GLA to effectively and efficiently improve where and how we store information that is readily accessible and central to policy teams and projects. This will ensure that project delivery and management decisions run smoothly, with information More ❯

plans to drive business performance - and we'll celebrate the results with you along the way. About the role Own and evolve the global knowledge management strategy for HR Shared Services. Ensure content is structured, accessible in a global platform, and continuously updated across geographies and service lines … to drive operational excellence and scalability. Your responsibilities Define and lead the global knowledge management strategy for HR People Services and support other processes within the Global Business Services (i.e. Finance, Supply Chain, procurement, etc.) Develop, improve and maintain a global framework for SOPs, process documentation, FAQs, and … internal knowledge bases. Oversee taxonomy, templates, and content structure across systems (e.g., Confluence, EDCM, SharePoint). Establish governance models with content owners across 5 locations and service lines. Ensure consistent updates, version control, content creation and lifecycle management. Promote adoption of KM best practices through training, change management More ❯

Knowledge Manager, HR | Ocado Logistics | Hybrid (Hatfield) Permanent, Hybrid - 2x days a week in Hatfield At Ocado Logistics, we don’t just move goods - we move with purpose. As we continue to evolve, we're looking for a Knowledge Manager who’s ready to shape how our people … access and use information across the business. About the Role As our Knowledge Manager within the People Services team, you’ll lead the charge in creating a smarter, faster, and more connected workplace. You’ll design and own the knowledge management strategy - ensuring every colleague, from HR … to payroll, can access accurate and helpful information exactly when they need it. Using tools like Oracle Knowledge Centre, you’ll help transform the way our people self-serve and solve problems, reducing resolution times and improving employee experience. It’s more than content management - it’s building More ❯

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Job Description Knowledge Manager, HR | Ocado Logistics | Hybrid (Hatfield) Permanent, Hybrid - 2x days a week in Hatfield At Ocado Logistics, we don't just move goods - we move with … purpose. As we continue to evolve, we're looking for a Knowledge Manager who's ready to shape how our people access and use information across the business. About the Role As our Knowledge Manager within the People Services team, you'll lead the charge in creating a … smarter, faster, and more connected workplace. You'll design and own the knowledge management strategy - ensuring every colleague, from HR to payroll, can access accurate and helpful information exactly when they need it. Using tools like Oracle Knowledge Centre, you'll help transform the way our people More ❯

Social network you want to login/join with: Knowledge Manager, watford, hertfordshire col-narrow-left Client: Location: watford, hertfordshire, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 2 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Permanent, Hybrid - 2x days … Hatfield At Ocado Logistics, we don’t just move goods - we move with purpose. As we continue to evolve, we're looking for a Knowledge Manager who’s ready to shape how our people access and use information across the business. About the Role As our Knowledge Manager … the People Services team, you’ll lead the charge in creating a smarter, faster, and more connected workplace. You’ll design and own the knowledge management strategy - ensuring every colleague, from HR to payroll, can access accurate and helpful information exactly when they need it. Using tools like More ❯

Quality and Knowledge Lead, Newcastle-upon-Tyne, Tyne and Wear Client: TechNET IT Recruitment Ltd Location: Newcastle-upon-Tyne, Tyne and Wear, United Kingdom Job Category: Other, Job training EU work permit required: Yes Job Views: 3 Posted: 23.05.2025 Expiry Date: 07.07.2025 Job Description: Job Title: Quality & Knowledge … on-site in Newcastle Upon Tyne Salary: Up to £46k per annum Overview We’re looking for a detail-oriented and proactive IT Quality & Knowledge Lead to join our Service Delivery team. This role is instrumental in improving the quality of IT support processes and maintaining a robust, accessible … knowledge base for the wider organisation. You’ll work at the intersection of ticket assurance, knowledge management, and continuous service improvement—helping to enhance the overall user experience and IT service performance. Key Responsibilities Ticket Quality Assurance Regularly monitor IT tickets to ensure compliance with internal standards More ❯

Job Description Australian Capability– IKM & Enablers Lead Derby, UK The Role An exciting opportunity for a Capability Lead – Information Knowledge Management & Enablers has arisen within the Australian Capability team. Our nuclear business is a leader in propulsion system design and development for the Royal Navy's nuclear submarine … is to provide them with the right advice and support to establish world-class and nuclear-safe capabilities. As the Australian Capability Lead – Information Knowledge Management and Enablers you will be providing advice to our customers so that all the systems and enablers, which deliver programme success, are … delivery. Facilitate stakeholder engagement across governments and industry partners to build consensus and clearly define programme requirements. Provide authoritative advice to customers on data management and information flow to enable strategic decision-making which enables operational effectiveness. Develop and maintain comprehensive plans and schedules to deliver Enabling solutions and More ❯

Social network you want to login/join with: Quality and Knowledge Lead, sunderland, tyne and wear col-narrow-left Client: TechNET IT Recruitment Ltd Location: sunderland, tyne and wear, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 4 Posted: 31.05.2025 Expiry … Date: 15.07.2025 col-wide Job Description: Job Title: Quality & Knowledge Lead Location: Hybrid – 3 days per week on-site in Newcastle Upon Tyne Salary: Up to £46k per annum Overview We’re looking for a detail-oriented and proactive IT Quality & Knowledge Lead to join our Service Delivery … team. This role is instrumental in improving the quality of IT support processes and maintaining a robust, accessible knowledge base for the wider organisation. You’ll work at the intersection of ticket assurance, knowledge management, and continuous service improvement—helping to enhance the overall user experience and More ❯

on-site in Newcastle Upon Tyne Salary: Up to £46k per annum Overview We’re looking for a detail-oriented and proactive IT Quality & Knowledge Lead to join our Service Delivery team. This role is instrumental in improving the quality of IT support processes and maintaining a robust, accessible … knowledge base for the wider organisation. You’ll work at the intersection of ticket assurance, knowledge management, and continuous service improvement—helping to enhance the overall user experience and IT service performance. Key Responsibilities Ticket Quality Assurance Regularly monitor IT tickets to ensure compliance with internal standards … metrics such as resolution time, first-call resolution rate, and customer satisfaction. Ensure consistent application of escalation protocols for high-priority or unresolved tickets. Knowledge Management Develop and maintain a centralised IT knowledge base covering key processes, FAQs, and best practices. Ensure that documentation is accessible, up More ❯

the relevant contracts. On the assigned account the Customer Program Manager reports functionally into a Customer Program Director or Client Executive. KEY ACCOUNTABILITIES Contract management Ensure contractual compliance and monitor obligations for both parties Provide guidance and support to internal teams on contract matters Monitor contract performance, identify areas … for improvement, and mitigate risks Customer lifecycle request to cash Request to cash Design Service Creation and Vendor Management for non-standard services or processes Lead the request to cash client engagement Program management on small to medium enterprise account Accountable for overall delivery, work with Project Managers … to ensure Delivery Team Leadership and Risk Management Customer Relationship Management Programme Management on Large accounts Project Management Team Coordination Scheduling and Timeline Management Quality Assurance Reporting and Documentation Budget Management Risk and Issue Management Customer Satisfaction Training and Support Identify areas of More ❯

Job Description Knowledge and Information Manager Location: Cheltenham Salary: £36,408 Flexible working: we recognise the importance of a healthy work-life balance and offer flexible working patterns to suit your needs. This is an office-based role, however some home working may be possible one day per week. … GCHQ you’ll do varied and fascinating work in a supportive and inclusive environment that puts the emphasis on teamwork. The Role Effective information management is vital to the success of our operations. As a Knowledge and Information Manager, you’ll support our intelligence community by meeting their … requirements and ensuring information is shared securely. Based in our Knowledge and Information team, you’ll deliver information services, work with customers across the business, and identify opportunities to shape our processes to meet the changing needs of our organisation. Day-to-day, you’ll promote best practice across More ❯

Social network you want to login/join with: Knowledge and Information Manager, gloucester col-narrow-left Client: Careers at MI5, MI6 and GCHQ Location: gloucester, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide … Job Description: Knowledge and Information Manager Flexible working: we recognise the importance of a healthy work-life balance and offer flexible working patterns to suit your needs. This is an office-based role, however some home working may be possible one day per week. About us GCHQ is an … GCHQ you’ll do varied and fascinating work in a supportive and inclusive environment that puts the emphasis on teamwork. The Role Effective information management is vital to the success of our operations. As a Knowledge and Information Manager, you’ll support our intelligence community by meeting their More ❯