IT Manager Salary: £40,000 – £45,000 (full-time equivalent) Location: South East London area Contract: Full-time, Permanent Hours: 37.5 per week, Monday to Friday Driving Licence: Essential LineManagement Responsibility: Yes As the IT Manager, you’ll be responsible for the full management of the school’s IT infrastructure, from proactive maintenance and cybersecurity through … and reliable. Key Responsibilities Maintain and develop the IT infrastructure, including servers, switches, firewalls, and backup systems. Monitor networks for performance, issues, and cybersecurity threats. Provide second- and third-line IT support, and occasionally first-line where required. Troubleshoot network, systems, and software issues through to resolution. Advise and support staff and students on IT issues in an … approachable, user-friendly way. Line manage IT technicians and provide leadership within the IT team. Assist with network development projects. Cover sites during staff absence and respond to escalated service desk tickets. About You We’re looking for a technically skilled and customer-focused IT professional who is confident managing infrastructure in an education setting. You’ll be an More ❯
what you have learned. Gaining practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. Step 3 - Official Exams You will then go on to sit the CompTIA Security+ and the … in IT? Apply now and one of our friendly advisors will be in touch. Keywords: IT Technician, IT Helpdesk, IT Security, IT Field Engineer, Cyber Security, IT Support, 1st Line Support, 2nd Line Support, IT Training Course, Cyber Training Course, Cyber Security Course, First Line Support, Second Line Support, IT Security Engineer, IT Engineer, CompTIA A+ More ❯
what you have learned. Gaining practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. Step 3 - Official exams You will then go on to sit the CompTIA A+ and the … in IT? Apply now and one of our friendly advisors will be in touch. Keywords: IT Technician, IT Helpdesk, IT Security, IT Field Engineer, Cyber Security, IT Support, 1st Line Support, 2nd Line Support, IT Training Course, Cyber Training Course, Cyber Security Course, First Line Support, Second Line Support, IT Security Engineer, IT Engineer, CompTIA A+ More ❯
and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation. Skills & Competences: People Management Preferred but not essential.3 years people management experience Customer Focus Shows a genuine interest in and makes sure the needs of the customers are met in a way … timely completion of tasks. Teamwork Ability to establish and maintain working relationships with others. Shares information and resources with others as required. Ability and willingness to follow instructions of management and respond to requests from others in the team in a helpful manner. Contributing work and effort to group performance to meet agreed upon objectives and achieve team success. … Communications & Interpersonal Skills: Ability to listen and understand information. Presents information in a clear and concise manner. Knows appropriate way of communicating with customers, peers and line managers and external stakeholders. Demonstrates respect for all individuals in all forms of communication. Treat people fairly and courteously. Initiative Monitors and manages own time to ensure daily objectives are met. Develops More ❯
laptops, local and network printers and associated peripherals) covering several sites (depending on the customer). This may also include basic Servers, AV, telephony, and relevant network activities in line with customer requirements. Complete operating system/application related incidents to customer/manufacturer procedures and specifications where required. Complete IMAC projects to customer procedures and specifications where required. … set for your role. Understand and adhere to all local site-specific Fire, Security and Health & Safety regulations. Ensure all incidents dealt with are processed on the appropriate call management (ITSM) tool and within SLA. Embrace and train on any new technologies and maintain the skills and knowledge required to perform the role to the required standard. Carry out … any other reasonable request from your line management. Participate in 24/7 coverage via a rota system (where contractually identified). Work a certain amount of overtime when required to do so. Practice 'Quick Win' processes. Act as a mentor to other engineers when required. Be compliant with management system policies, company policies & guidelines and take responsibility More ❯
