Customer Service Executive
- Hiring Organisation
- Barchester Healthcare
- Location
- Washington, NE38 8HZ, United Kingdom
- Salary
- £33000.00
part in analysing performance data, maintaining accurate reporting, and providing valuable insights that help shape how we manage call volumes and spend. Excel experience in presenting data, data group and create graphs is essential. You'll be the go-to expert for telephony matters across the business, supporting … telephony platforms to enhance customer experience and operational efficiency, and thorough examination of performance data to manage call volumes. Candidates must have strong Excel skills for data presentation and graph creation and be adept at voice analytics to evaluate customer interactions. The Customer Service Executive will manage telephony ...