2nd Line - IT Support
- Hiring Organisation
- Michael Page Technology
- Location
- London, South East, England, United Kingdom
- Employment Type
- Temporary
- Salary
- £200 - £240 per day
providing end-to-end incident and request management for a large, global user base. The role focuses on advanced desktop support across Windows and macOS, Microsoft 365, endpoint management and video conferencing, with strong SLA ownership and high-quality ticket management. Client Details This opportunity is with a well … established organisation in the financial services industry. Description Provide Level 2 support across Windows and macOS environments Manage incidents and service requests end to end via Jira Service Management Troubleshoot Microsoft 365 (Teams, Outlook, OneDrive, SharePoint) Support endpoint management using Intune Resolve video conferencing issues (Cisco) Execute onboarding ...