1 to 25 of 35 Major Incident Management Jobs in the UK

consecutive days during the last 5 years Location: Inverness or Preston | 5 days onsite MUST BE PAYE THROUGH UMBRELLA Role Description: The Senior Security Incident Management Consultant operates within the Operational Integrator (OI) function and provides governance, leadership, assurance, and strategic oversight of security incident management … manage security incidents consistently, effectively, and in accordance with client policy, regulatory obligations, and operational risk requirements. Acting as the primary OI lead for incident governance, the consultant provides a consolidated view of incident risk, drives supplier accountability, and supports continual improvement across the incident management ...

Security Incident Management Analyst - MUST HAVE SC CLEARANCE - Inverness or Preston - 6 months+/RATE: £500 per day inside IR35 One of our Blue Chip Clients is urgently looking for a Security Incident Management Analyst. Please note this role is to start end of September/… years Location: Inverness or Preston | 5 days onsite MUST BE PAYE THROUGH UMBRELLA Role Description: About the role you're considering The Security Incident Management Analyst operates within the Operational Integrator (OI) function in a multi-supplier (SIAM) environment, supporting the governance and coordination of security incident ...

specialist that provides support to the clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you. Role Title: Security Incident Management Analyst (x3 seats) Location: Inverness or Preston | 5 days onsite Duration: 31/03/2027 Must have: Must Be Sc Cleared … Active) Pay Rate: £447 to 483 per day all inc. (PAYE through Umbrella) Role Description: About the role you’re considering The Security Incident Management Analyst operates within the Operational Integrator (OI) function in a multi-supplier (SIAM) environment, supporting the governance and coordination of security incident ...

Head of Command Centre & Incident Management Hybrid We are seeking an experienced and highly motivated Head of Command Centre & Incident Management to lead our UK Command Centre function. This is a critical leadership role responsible for ensuring the rapid restoration of technology services during major incidents, minimising business disruption, and driving operational excellence across the IT estate. You will lead a team of Incident Management professionals, providing strategic direction and operational oversight while acting as the central point of coordination during high-priority service disruptions. The role requires exceptional communication skills, with ...

Major Incident Manager Belfast Up to £70,000 + On-Call Payments Location: Belfast On-site Salary: £60,000 £70,000 depending on experience Clearance: Must be eligible for SC Clearance Were looking for an experienced Major Incident Manager to join a growing Major Incident Management function based on-site in Belfast. This is a great opportunity for someone who has genuinely owned and managed high-priority incidents within complex environments. Youll take control during critical incidents, coordinate technical and operational teams, and ensure clear communication with senior stakeholders through to resolution. ...

Security Incident Management Analyst Contract | 3 Positions Available Location: Inverness or Preston (5 Days Onsite) Rate: £440 - £480 per day (Inside IR35 Contract Duration: 6 months Clearance Required: Active SC Clearance About the Opportunity A leading consultancy is seeking three experienced Security Incident Management Analysts … Working within the Operational Integrator (OI) function in a multi-supplier (SIAM) environment, you will play a key role in coordinating and governing security incident management activities across multiple service providers. This position focuses on ensuring incidents are effectively tracked, reported, escalated, and evidenced throughout their lifecycle, while ...

Clearance Required: SC cleared/eligible for SC sole UK national Duration: 6 months Location: Inverness or Preston | 5 days onsite The Senior Security Incident Management Consultant operates within the Operational Integrator (OI) function and provides governance, leadership, assurance, and strategic oversight of security incident management … manage security incidents consistently, effectively, and in accordance with client policy, regulatory obligations, and operational risk requirements. Acting as the primary OI lead for incident governance, the consultant provides a consolidated view of incident risk, drives supplier accountability, and supports continual improvement across the incident management ...

Life on the team As the Cyber Incident Readiness Lead, you will shape and define how Computacenter responds to and prepares for cyber incidents. This role is responsible for building, maintaining and evolving the end-to-end security incident management framework, alongside owning a structured security incident exercise programme that ensures the organisation is ready to respond when it matters. You will own how Security Incident Management operates across Cyber Security, ensuring the framework is clear, effective and continuously improved, from triage through to response and testing. This includes designing and running realistic incident ...

performance, stability, and continuous improvement of business-critical applications and services within the Service Group. The successful candidate will be responsible for ensuring effective incident and problem resolution, managing service performance against agreed SLAs, and acting as a key liaison between technical support teams, delivery teams, and client stakeholders. … Service Manager will play a pivotal role in maintaining operational excellence, leading major incident management activities, driving service improvements, and ensuring a seamless transition of new services into production. Key Responsibilities Service Operations & Incident Management Own and drive incident and problem management activities ...

wide organisation supporting 3,000+ users across 100+ sites, managing a team of 11 and overseeing everything from the Service Desk and Major Incident Management through to Asset & Configuration Management, ITSM platform development and third-party supplier performance. What you'll be doing Leading, developing … motivating a Service Desk and Service Operations team, building a positive, accountable and customer-focused culture Owning ITIL Service Management practices across Incident, Problem, Change, Request, Asset and Configuration Management Driving Major Incident Management, coordination, communication, escalation and rapid service restoration Championing continual service ...

This is a unique hybrid position that combines operational leadership with technical awareness . You'll take ownership of the live operational picture, coordinating incident response across cyber, network, infrastructure and physical security teams while ensuring informed, timely decision-making. This role is ideal for someone who thrives … Monitor live operational environments and assess alerts and incidents in real time. Perform initial triage and validation of alerts, reducing noise and ensuring accurate incident classification. Control incident prioritisation and escalation in line with operational procedures. Coordinate activities across SOC, NOC, Infrastructure and Security teams. Support and lead ...

with technical awareness , placing you at the centre of a live Security Operations Centre where you'll maintain situational awareness across multiple domains, coordinate incident response, and ensure effective operational decision-making. You'll act as the operational lead within a fast-paced control room environment, working closely with … domains. Monitor live environments and assess alerts and incidents in real time. Perform initial triage and validation of alerts, reducing noise and ensuring accurate incident classification. Manage incident prioritisation and escalation in accordance with operational procedures. Coordinate response activities across SOC, NOC, Infrastructure and Security teams. Support ...

with technical awareness , placing you at the centre of a live Security Operations Centre where you'll maintain situational awareness across multiple domains, coordinate incident response, and ensure effective operational decision-making. You'll act as the operational lead within a fast-paced control room environment, working closely with … domains. Monitor live environments and assess alerts and incidents in real time. Perform initial triage and validation of alerts, reducing noise and ensuring accurate incident classification. Manage incident prioritisation and escalation in accordance with operational procedures. Coordinate response activities across SOC, NOC, Infrastructure and Security teams. Support ...

with technical awareness , placing you at the centre of a live Security Operations Centre where you'll maintain situational awareness across multiple domains, coordinate incident response, and ensure effective operational decision-making. You'll act as the operational lead within a fast-paced control room environment, working closely with … domains. Monitor live environments and assess alerts and incidents in real time. Perform initial triage and validation of alerts, reducing noise and ensuring accurate incident classification. Manage incident prioritisation and escalation in accordance with operational procedures. Coordinate response activities across SOC, NOC, Infrastructure and Security teams. Support ...

This is a unique hybrid position that combines operational leadership with technical awareness . You'll take ownership of the live operational picture, coordinating incident response across cyber, network, infrastructure and physical security teams while ensuring informed, timely decision-making. This role is ideal for someone who thrives … Monitor live operational environments and assess alerts and incidents in real time. Perform initial triage and validation of alerts, reducing noise and ensuring accurate incident classification. Control incident prioritisation and escalation in line with operational procedures. Coordinate activities across SOC, NOC, Infrastructure and Security teams. Support and lead ...

This is a unique hybrid position that combines operational leadership with technical awareness . You'll take ownership of the live operational picture, coordinating incident response across cyber, network, infrastructure and physical security teams while ensuring informed, timely decision-making. This role is ideal for someone who thrives … Monitor live operational environments and assess alerts and incidents in real time. Perform initial triage and validation of alerts, reducing noise and ensuring accurate incident classification. Control incident prioritisation and escalation in line with operational procedures. Coordinate activities across SOC, NOC, Infrastructure and Security teams. Support and lead ...

Major Incident Manager Belfast Up to £70,000 + On-Call Payments Location: Belfast On-site Salary: £60,000 £70,000 depending on experience Clearance: Must be eligible for SC Clearance Were looking for an experienced Major Incident Manager to join a growing Major Incident Management function based on-site in Belfast click apply for full job details ...

Command Centre during their shift , providing command and control across a broad range of operational capabilities, including Cyber/SOC, NOC, Infrastructure, Service Management and Physical Security . This is not a SOC Manager, Cyber Operations Manager or hands-on technical engineering position . The successful candidate will … senior operational authority for the Command Centre during assigned shifts. Maintain a clear Common Operating Picture (COP) across cyber, network, infrastructure, service management and physical security operations. Coordinate the response to significant incidents, service disruptions, emerging risks and operational issues. Set operational priorities and ensure the appropriate specialist teams ...

Command Centre during their shift , providing command and control across a broad range of operational capabilities, including Cyber/SOC, NOC, Infrastructure, Service Management and Physical Security . This is not a SOC Manager, Cyber Operations Manager or hands-on technical engineering position . The successful candidate will … senior operational authority for the Command Centre during assigned shifts. Maintain a clear Common Operating Picture (COP) across cyber, network, infrastructure, service management and physical security operations. Coordinate the response to significant incidents, service disruptions, emerging risks and operational issues. Set operational priorities and ensure the appropriate specialist teams ...

functional requirements (NFRs), service maturity expectations, and operational standards prior to go-live Designing and assuring sustainable BAU support models (including RACI, escalation paths, incident/problem/change processes, monitoring, MI, and reporting) Coordinating change management, release planning, and stakeholder communications, including CAB engagement and governance processes … Managing risks, issues, dependencies, and contingency plans, with a proactive focus on mitigating operational risk during transition and release phases Leading or supporting incident and major incident management during key releases and early life support (hypercare) Producing and presenting reporting and dashboards on transition readiness, live ...

exciting opportunity for an experienced IT Service Management leader to oversee and continuously improve end-to-end IT service delivery within a complex, highly regulated environment. You will lead service operations, major incident management, service transition, and tooling strategy while driving service excellence, operational performance … organisation. Client Details This role is within the public sector and based in London. Description Lead and develop a high-performing IT Service Management team, promoting a customer-focused culture. Own major incident management, ensuring effective resolution and stakeholder communication. Oversee day-to-day Service Desk ...

designing, scoping, implementing, and supporting complex IT solutions for clients and internal systems. You will combine technical consultancy, infrastructure design, project delivery, and major incident management, acting as a trusted advisor to clients and colleagues. Key Responsibilities Technical Consultancy & Solution Design Engage with clients to understand business … replacements, and cloud migrations Ensure projects are delivered on time, within scope, and to high technical standards Produce detailed implementation documentation and handover materials Major Incident Management Act as technical lead for Priority 1 and business-critical incidents Take ownership of complex escalations from Service Desk ...

responsible for ensuring the stability, availability and performance of critical banking and payment systems. You'll act as a senior technical escalation point, lead major incident response and help shape the future of operational tooling and automation. Key responsibilities include: Leading technical response during major incidents … another enterprise scheduling platform. SQL Server administration, troubleshooting and performance tuning. Windows Server environments. PowerShell scripting. SFTP. Azure DevOps. ITIL/ITSM practices. Major Incident Management within a production support environment. Automation and operational improvement initiatives Contact: Zach Bennett - CPS Group By applying to this advert ...

standards, SLAs and monitoring processes. Operational Excellence Ensure service delivery meets agreed service levels and take ownership of service improvement initiatives. Lead on Problem Management, analysing trends and coordinating resolution teams. Produce detailed KPI reports for senior leadership. Support the design and improvement of the service catalogue and automation … initiatives. Incident, Change & Request Management Own Incident, Request, Change and Escalation processes, ensuring timely and accurate reporting. Lead major incident management, including coordination and communications. Chair the Change Advisory Board (CAB) when required. Essential Experience & Skills Proven experience as a Service Delivery Manager (minimum ...

with customers and internal stakeholders. Work collaboratively with technical support teams to ensure customer issues are resolved efficiently and effectively. Oversee key ITIL service management processes, including Major Incident Management, Change Management and Problem Management. Produce, maintain and enhance service reports, ensuring customers receive clear … minimum of three years' experience in a Service Delivery Manager role, ideally within a mature Security Operations Centre (SOC) environment. Experience using service management and collaboration platforms such as CRM systems, Salesforce, Confluence, Microsoft Power Apps and Microsoft 365. A solid understanding of cybersecurity technologies and concepts, including SIEM ...