11 of 11 Major Incident Management Jobs in the UK

Major Incident Management - ITSM - government - London (5 days onsite) - DV Clearance I have an immediate opportunity for 3x Major Incident Managers for a busy team with our government client in London. You will lead the response to high-impact IT incidents in a mission-critical … nature and urgency of the role, candidates will ideally be sole British Nationals holding active DV clearance. You will take ownership of major incidents across complex IT services, ensuring rapid response, clear communication, and effective recovery. The role exists to provide structured leadership and coordination when critical services ...

Senior Major Incident Manager Office based - Belfast new command hub (with on-call requirements) Permanent As part of our investment in technology operations, were establishing the Command Hub in Belfast to strengthen how we coordinate, govern and continuously improve incident response. Were looking for a highly experienced … Senior Major Incident Manager to lead a team responsible for maintaining a robust, efficient and well governed 24x7 incident management capability, ensuring effective coordination when incidents occur and driving continuous improvement across the organisation. You will act as an escalation point for complex or time-critical ...

Major Incident Manager (Contract) Tier 1 Banking Client | Global Remit | Long-Term Contract Our Tier 1 banking client is seeking an experienced Major Incident Manager for a long-term contract engagement. This role carries global responsibility , leading the management of major incidents that impact … central authority during high-severity incidents, coordinating virtual teams, driving resolution, and providing clear, confident communication to senior stakeholders. Key Responsibilities Lead and manage major incidents across a global environment. Chair high-pressure, complex incident calls with confidence and control. Coordinate and direct virtual, cross-functional teams during ...

afraid to mix things up. Your role in a nutshell The Cloud Manager (Azure) is responsible for the governance, security, and operational management of the organisation’s Microsoft Azure cloud platform. The role ensures Azure services are secure, cost-effective, well-architected, and aligned with company standards, while maintaining … high technical and security standard Deliver and maintain a secure Azure operating model Ensure consistency, resilience, and scalability across Azure environments Operational Leadership & Incident Management Lead and coordinate Major Incident response relating to Azure and associated cloud services Act as a senior escalation point for complex ...

Major Incident Management - ITSM - government - London (5 days onsite) - DV Clearance I have an immediate opportunity for 3x Major Incident Managers for a busy team with our government client in London. You will lead the response to high-impact IT incidents in a mission-critical ...

outsourced service desk as a strategic supplier, ensuring high-quality, SLA-driven service delivery and outstanding customer experience. In addition, the role will own Major Incident Management, act as ServiceNow Product Owner for Europe, and provide governance and administration support to the CMDB function. An understanding … high-street discounts, salary sacrifice company car and cycle-to-work schemes, a workplace pension, and many other benefits. Key Responsibilities Supplier & Service Desk Management Act as the primary owner of the outsourced IT Service Desk, managing the supplier as a strategic partner. Ensure consistent delivery against SLAs, KPIs ...

applicable). Be accountable for availability, reliability, performance, and recoverability of all in-scope services. Act as the final escalation point for Major Incidents, service risks, and operational failures. Service Reliability & Operations (SRE Focus) Define, own, and govern SLO, service health metrics. Ensure proactive monitoring, alerting, and observability across … estate. Lead blameless post-incident reviews, root cause analysis, and preventative actions. BAU Team Leadership Lead and manage multiple BAU teams, potentially covering: Application Support Infrastructure & Cloud Operations Integration & Data Operations Environment & Release Support Platform/Database/Middleware Support Set clear roles, responsibilities, and ownership boundaries across teams. ...

ensuring that technology aligns with business needs and drives improvement in service, security and scalability.Leads a team whose day to day responsibilities include active management of IT services in areas such as IT Helpdesk, Infrastructure support (Servers, network, hosting), cyber/information security, end user compute support, major incident management, service monitoring, change management, problem management. Key Responsibilities: Manage IT Operations activity in the areas of infrastructure, services delivery and cyber security to support the delivery of BRUSH’s IT objectives, including the development of IT operational roadmaps. Team building and growth – design ...

lead the operational security function responsible for protecting the organisation's information assets, technology services, and users. This role oversees all security operation functions, incident response, threat detection, vulnerability management, and continuous improvement of the organisation's security posture. Working closely with Infrastructure, Cloud, Architecture, Governance, Compliance … capabilities including SIEM, SOAR, EDR/XDR, threat intelligence, and identity protection. Develop and maintain operational procedures, playbooks, and response frameworks. Direct the full incident response lifecycle: detection, triage, containment, eradication, recovery, and post-incident review. Coordinate major incident management with IT Infrastructure, Cloud ...

Loan IQ production environment, ensuring stability, resilience, and continual improvement of a mission critical lending platform. This role provides senior oversight of incident, problem, and change management activities while driving platform optimization, risk reduction, and partnership with business stakeholders across Lending Operations, Front Office, Finance, Risk, and Technology. … colleagues at all levels in EMEA is key to being successful in this role. Engaging with external vendor Finastra for incident resolution Office environment minimum 5 days per fortnight (split 2-3 days per week). Accountabilities & Responsibilities Direct and govern Level 2/3 support activities across incident ...

decisions Report on performance, capacity and effectiveness of the infrastructure function Support 24x7x365 monitoring and operation, including participation in an on-call rota for major incident management What We're Looking For Extensive networking experience across both project and BAU environments Strong hands-on experience with Azure ...