26 to 50 of 203 Microsoft 365 Jobs in the Midlands

leadership with hands‐on delivery, offering the opportunity to modernise endpoint management, enhance identity and security controls, and maximise the value of our existing Microsoft technology investments. You will play a key role in shaping our Modern Workplace strategy, driving automation, improving user experience, and supporting the adoption … modern Microsoft capabilities. Reporting to the Modern Workplace Manager, you will act as a senior technical escalation point while helping define the future direction of our cloud‐first workplace environment. We are a cloud‐first organisation with a significant investment in Microsoft technologies and a clear ambition ...

leadership with hands‐on delivery, offering the opportunity to modernise endpoint management, enhance identity and security controls, and maximise the value of our existing Microsoft technology investments. You will play a key role in shaping our Modern Workplace strategy, driving automation, improving user experience, and supporting the adoption … modern Microsoft capabilities. Reporting to the Modern Workplace Manager, you will act as a senior technical escalation point while helping define the future direction of our cloud‐first workplace environment. We are a cloud‐first organisation with a significant investment in Microsoft technologies and a clear ambition ...

technical support to staff and users. Support and administer Microsoft Active Directory environments. Manage and troubleshoot Microsoft 365/Office 365 services. Support Google Workspace applications and administration. Monitor, maintain, and troubleshoot network infrastructure and connectivity issues. Manage user accounts, permissions, and security groups. … Proven experience in a 2nd Line IT Support role. Strong knowledge of Active Directory administration. Experience supporting Microsoft 365/Office 365 . Network support and troubleshooting experience. Experience supporting Google Workspace environments. Strong troubleshooting and problem-solving skills. Excellent communication and customer service skills. ...

Diagnose and resolve hardware, software, application and network issues. Support Windows 10 and Windows 11 environments. Provide Microsoft 365/Office 365 support and administration. Install and support business applications and software. Support printers, mobile devices, meeting-room technology and other workplace equipment. Troubleshoot … laptops in a technical support environment. Good knowledge of Windows 10 and Windows 11 . Strong Microsoft 365/Office 365 support experience. Experience with application support and software installation. Good understanding of LAN/WAN networking and connectivity troubleshooting . Knowledge of servers, networks ...

Support position. Strong troubleshooting and problem-solving skills. Excellent communication and customer service skills. Experience working within an ITIL-based support environment. Experience supporting Microsoft Windows and Microsoft 365 environments. The ability to prioritise workloads and manage multiple support requests effectively. A professional, organised and customer … focused approach. Desirable Qualifications ITIL Foundation. CompTIA A+. Microsoft Windows and Microsoft 365 certifications. What's on Offer? Salary up to £35,000. Opportunity to work in a dynamic technical support environment. Exposure to a broad range of technologies and infrastructure. Training and development opportunities. Supportive ...

developing an IT ServiceDesk team of two Owning day-to-day IT operations: incidents, service requests, changes and problem management Staying hands-on across Microsoft Azure, Microsoft 365, Windows Server and networking Overseeing identity and endpoint tools including Entra ID, Intune and Cynet Driving cyber security … account on performance Delivering monthly reporting and a live operational/cyber dashboard to the CIO What you'll bring: Hands-on experience with Microsoft Azure, ideally including cloud migration work Microsoft 365 administration and support experience Familiarity with Entra ID, Intune, Defender or similar endpoint ...

line support staff Help maintain high technical and customer service standards across the helpdesk Take ownership of escalated client issues through to resolution Support Microsoft 365 and Azure environments Troubleshoot Windows Server and infrastructure issues Support networking, firewalls, switches, Wi-Fi and connectivity Use NinjaOne as part … directly with clients when senior technical input is required Work collaboratively with the wider technical and management team Experience Required 3rd line IT support Microsoft 365 administration Microsoft Azure Windows Server Active Directory and Entra ID Networking and troubleshooting Firewalls, switches and wireless networks Virtualisation Backup ...

Previous experience leading, mentoring, or supervising an IT support team. Strong technical support experience within a large enterprise environment. Excellent knowledge of: Windows 11 Microsoft 365 Microsoft Entra ID Microsoft Intune (Endpoint Manager) Hands-on Apple macOS support experience. Experience supporting mobile devices, including: iPhone … Samsung Microsoft Authenticator Mobile Application Management solutions Experience using ServiceNow for incident and request management. Strong troubleshooting and problem-solving skills. Ability to work independently and manage competing priorities. Outstanding communication and customer service skills. Desirable Experience with JAMF device management. Knowledge of ITIL or other IT Service Management ...

doing: Leading technical design and delivery of the Azure migration, working with internal stakeholders and third-party partners Owning Azure and Microsoft 365 architecture: landing zones, Entra ID, Intune, Defender, Purview Holding infrastructure availability, resilience and performance during the transition Setting the technical standards for integration, APIs … function grows (a Cloud Engineer hire is planned for 2027, who'll report to you) What you'll need: Strong hands-on experience with Microsoft Azure and Microsoft 365, not just strategy from the sidelines Solid background across Windows Server, networking and core infrastructure Proven delivery ...

Stay ahead of emerging technologies and help shape future service offerings What We're Looking For You'll have experience designing and delivering modern Microsoft-based infrastructure solutions within an MSP or enterprise environment. You'll also bring: Minimum five years' experience in a IT Presales, Solutions Architect, Technical … Strong documentation and solution design skills Full UK Driving Licence Right to work in the UK Technical Experience Ideally, you'll have experience with: Microsoft 365 Windows Server (2019/2022/2025) Microsoft SharePoint Microsoft Security technologies Advanced networking including VLANs and managed switching ...

proposed architectures, conducting infrastructure and security assessments, and ensuring designs follow appropriate technical and security best practices. You’ll be involved across technologies including: Microsoft 365 Hybrid infrastructure Networking & connectivity Cybersecurity Backup, Business Continuity & Disaster Recovery Cloud infrastructure and migration You don't necessarily need … someone with strong experience within a Solutions Architect, Technical Architect, Pre-Sales Architect, Senior Technical Consultant or similar position. You’ll ideally bring: Strong Microsoft Azure architecture and implementation experience Broad Microsoft 365 knowledge Strong understanding of Entra ID, Intune and Microsoft security technologies Experience ...

issues and getting involved in infrastructure projects and improvements. You’ll be part of a team responsible for maintaining and evolving a large-scale Microsoft infrastructure environment, supporting both on-premises and cloud technologies. You’ll act as a technical escalation point for complex issues, take ownership of major … through to resolution. Take a technical lead during P1/P2 major incidents, coordinating activity across relevant resolver teams. Support and maintain a hybrid Microsoft infrastructure environment, covering both cloud and on-premises technologies. Work extensively with Microsoft Azure, Entra ID, Active Directory and Microsoft 365. Manage ...

join their team. This is an excellent opportunity to work across varied client environments, taking ownership of escalated issues while gaining exposure to Microsoft technologies, servers, networking, cloud, virtualisation and client projects. Key Requirements of the 2nd Line Support Engineer: 2-3 years' experience in an MSP, ideally …/3rd Line role. Strong Microsoft experience across Windows 10/11, Microsoft 365, Active Directory/Entra ID and Windows Server. Strong networking knowledge, including TCP/IP, DNS, DHCP, VPNs, IP addressing and VLANs. Experience troubleshooting switches, firewalls, Wi-Fi and general connectivity issues. ...

across networking, servers, cloud, and security Leading and delivering infrastructure projects - cloud migrations, network deployments, virtualisation and more Designing and implementing solutions across Azure, Microsoft 365, and on-premise environments Managing and maintaining client infrastructure including firewalls, switches, VPNs, and virtualisation platforms Mentoring and supporting junior engineers … education environments What We're Looking For Proven 3rd line experience, ideally within an MSP environment Strong skills across a range of technologies including: Microsoft 365 & Azure (Intune, Entra, Conditional Access, SharePoint) Virtualisation - Hyper-V and/or VMware vSphere Networking - VLANs, VPN, firewalls (Fortigate, Palo Alto ...

will gain valuable experience around mentoring more junior engineers. Responsibilities Provide advanced 2nd line support and resolve escalated tickets within SLAs Troubleshoot Windows, Microsoft 365, Active Directory and endpoint issues Support Intune, Azure/Entra ID, Exchange, Teams and SharePoint Troubleshoot DNS, DHCP, TCP/… line, infrastructure, networking and security teams Provide technical guidance to 1st line where required Technical Skills Windows 10/11 Active Directory & Group Policy Microsoft 365 Intune & Entra ID/Azure DNS & DHCP Networking, VPN & TCP/IP Enterprise endpoint support PowerShell desirable Experience Previous 2nd Line ...

Engineer to join a growing Managed Service Provider (MSP) . You will provide 2nd line technical support, troubleshoot IT and network issues, and support Microsoft, cloud and telephony systems. Key Responsibilities Resolve 2nd line support tickets and escalated issues. Troubleshoot hardware, software and networking problems. Support Windows, Active Directory … Group Policy. Manage Microsoft 365, Azure, Entra ID and Intune. Support networks, Wi-Fi, VoIP and Microsoft Teams. Provide occasional onsite support. Work with 1st and 3rd line teams to resolve complex issues. Participate in a rotating out-of-hours support rota. Requirements Previous 2nd Line ...

technology services remain available, secure and reliable across multiple sites. The successful candidate will combine strong user support skills with hands-on experience of Microsoft technologies, networking, backups and server administration. Key Responsibilities: Provide 1st and 2nd line support to over 600 users across multiple sites. Troubleshoot and resolve … hardware, software, networking and telephony issues. Support and administer Microsoft 365 and Google Workspace environments. Manage user accounts, permissions and access controls within Active Directory and business applications. Support Windows Server environments and assist with ongoing system maintenance. Assist with SQL Server administration, user management, monitoring ...

technology services remain available, secure and reliable across multiple sites. The successful candidate will combine strong user support skills with hands-on experience of Microsoft technologies, networking, backups and server administration. Key Responsibilities: Provide 1st and 2nd line support to over 600 users across multiple sites. Troubleshoot and resolve … hardware, software, networking and telephony issues. Support and administer Microsoft 365 and Google Workspace environments. Manage user accounts, permissions and access controls within Active Directory and business applications. Support Windows Server environments and assist with ongoing system maintenance. Assist with SQL Server administration, user management, monitoring ...

proactive approach and a commitment to delivering high-quality IT services. Key responsibilities of the IT Support Engineer: Troubleshoot and resolve issues across Microsoft 365, Active Directory and Windows 11. Provide support across Azure and Entra ID environments. Leverage documentation held in ServiceNow to provide high-quality … ongoing technical initiatives. IT Support Engineer Experience/Technologies: Administration and support of Windows 10/11 operating systems Administration and support of Microsoft 365 and Intune environments Administration and management of Active Directory. Strong experience with the Joiners Movers Leavers process. Experience using ticketing systems ...

line IT support to users across multiple sites, both remotely and in person. Troubleshooting hardware, software, network and connectivity issues. Supporting Microsoft 365, Windows 10/11, Teams, SharePoint and Intune. Managing user accounts and permissions through Active Directory and Azure AD (Entra ID). Logging, prioritising … enjoys helping people. You'll need: At least 12 months of experience in an IT support or service desk role. Hands-on experience with Microsoft 365, Active Directory and Intune. Experience using an IT ticketing system such as Jira, Freshservice or Zendesk. A good understanding of Windows ...

will support the delivery and maintenance of key IT services for our customers, including Microsoft 365, endpoint devices, networking, VOIP services, and data connections. This apprenticeship will develop you into a capable IT support professional combining a structured Level 3 training programme with hands-on experience. Role … skills Attention to detail Organisation skills Customer care skills Problem solving skills Team working Proactive Strong time management Willingness to learn IT experience M365 and Windows OS Independent working Qualifications English GCSE, grade 4/C (Essential) Maths GCSE, grade 4/C (Essential) About the Employer WELCOMM COMMUNICATIONS ...

someone who enjoys being the person people come to when their technology isn’t working? Do you have a good understanding of Windows and Microsoft 365, enjoy troubleshooting problems and take pride in providing good customer service? If so, this could be a great opportunity to join … similar IT support role, although the right attitude and technical ability are just as important. You’ll need to be comfortable working with Windows, Microsoft Office and common business applications, and be able to explain technical issues clearly to non-technical users. Microsoft or ITIL qualifications and experience ...

line support and resolving technical incidents and service requests Acting as a key escalation point for Service Desk engineers and managing site relationships Supporting Microsoft 365, Azure AD, Active Directory and Google Workspace environments Managing user accounts, permissions, devices and mobile technologies through Intune and Jamf Supporting … years experience in 2nd/3rd line support role within a technical support desk or MSP is required Strong knowledge of Windows Server, Microsoft 365, Azure AD, Active Directory and Google Workspace Experience supporting networking technologies, including Cisco Meraki, Smoothwall and LAN/WAN environments Experience with ...

support the Windows Server estate, Active Directory, Group Policy, DNS and DHCP Support VMware or Hyper-V virtualisation and core networking infrastructure Administer Microsoft 365, Entra ID, Intune and endpoint management Apply infrastructure and cloud security controls in day-to-day work Provide senior technical escalation … supporting migration into Azure or SaaS Strong Windows Server, Active Directory, Group Policy, DNS, DHCP, VMware or Hyper-V and networking experience Good Microsoft 365, Entra ID, Intune and endpoint-management knowledge Practical understanding of infrastructure and cloud security controls Able to provide senior technical escalation, coach ...

support the Windows Server estate, Active Directory, Group Policy, DNS and DHCP Support VMware or Hyper-V virtualisation and core networking infrastructure Administer Microsoft 365, Entra ID, Intune and endpoint management Apply infrastructure and cloud security controls in day-to-day work Provide senior technical escalation … supporting migration into Azure or SaaS Strong Windows Server, Active Directory, Group Policy, DNS, DHCP, VMware or Hyper-V and networking experience Good Microsoft 365, Entra ID, Intune and endpoint-management knowledge Practical understanding of infrastructure and cloud security controls Able to provide senior technical escalation, coach ...