End User Support Analyst - BAU - Cardiff (Onsite Fulltime)
Cardiff, South Glamorgan, Wales, United Kingdom
Crimson
Extensive experience as an End User Support analyst supporting BAU queries in a busy professional services environment Good experience surrounding MS Office 365, Azure, Windows, Active Directory, MS Exchange Server Proficient with HP, Lenovo, and Apple end user devices (laptops, iPhones, iPads), as well as office telephony and WiFi. Skilled in configuring Firmware/BIOS to meet standards. … Experienced in installing, updating, and troubleshooting all supported versions of Microsoft Windows OS. Competent in deployment, updating, and remediation of Microsoft Office suites. Enterprise-level Mobile Device Management using MobileIron: device enrollment, Familiar with enterprise endpoint management tools such as Microsoft SCCM, McAfee PGP, and BitLocker for updates and software installs. Knowledgeable in device … pre-boot configuration, imaging, and deployment processes via Microsoft SCCM and MDT. Comfortable maintaining logs of queries and resolutions. Excellent communication skills - verbal, written and presentation Proven ability to engage directly with users of all technical skill levels across the business, providing clear and effective support Interested?! Send your up-to-date CV to Dean Sadler-Parkes at More ❯
Employment Type: Contract
Rate: £290 - £300 per day
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