2 of 2 Microsoft Exchange Jobs in Glamorgan

Extensive experience as an End User Support analyst supporting BAU queries in a busy professional services environment Good experience surrounding MS Office 365, Azure, Windows, Active Directory, MS Exchange Server Proficient with HP, Lenovo, and Apple end user devices (laptops, iPhones, iPads), as well as office telephony and WiFi. Experienced in installing, updating, and troubleshooting all supported versions … of Microsoft Windows OS. Competent in deployment, updating, and remediation of Microsoft Office suites. Enterprise-level Mobile Device Management using MobileIron: device enrolment, queries and resolutions. Excellent communication skills - verbal, written and presentation Proven ability to engage directly with users of all technical skill levels across the business, providing clear and effective support Interested!?! Please send More ❯

opportunities to move into 2nd and 3rd Line support as you grow. What You'll Bring: Solid 1st Line support experience across Windows desktops/laptops. Comfortable troubleshooting Microsoft Office Confident installing, configuring and resolving software issues. Even Better If You Also Have: Previous IT service desk experience. Basic networking knowledge (switches, routers, Wi-Fi, firewalls). Familiarity … with Active Directory and Exchange user admin. Experience managing antivirus solutions (e.g., Sophos). Knowledge of backup tools like Veeam or Datto. An understanding of virtualisation and unified comms systems. Experience using remote support tools (RDP, LogMeIn, etc.). If you're looking for a 1st Line Support role where your curiosity is encouraged, your learning is supported More ❯