Service Desk & Support Manager
- Hiring Organisation
- VIQU IT
- Location
- London, Great Wakering, Essex, United Kingdom
- Employment Type
- Permanent
- Salary
- £70000 - £80000/annum
ideally supported by ITIL certification Strong experience using service desk data, KPIs and SLAs to drive performance and continuous improvement Good technical understanding of Microsoft 365, Azure and endpoint management environments Experience with ITSM/ticketing platforms such as Freshservice, ServiceNow or Jira Service Management Strong stakeholder management, communication ...