Infrastructure & Operations - Platform Engineer - Support
- Hiring Organisation
- Interactive Brokers
- Location
- London, UK
Platform Engineer – Support, you will provide first-level response within Interactive Brokers (IBKR) on any information technology-related issues concerning the Microsoft Windows platform. You will assist business and development end-users via telephone, email, and a centralised ticketing system to resolve or escalate IT issues.This position requires strong … organisation.Participate in the assigned schedule to ensure coverage.Knowledge, Education and Skills Required:Associate’s Degree in Computer Science or a related field preferred.A+, Network+, Microsoft, and VMware certifications preferred.Proven technical support experience.Any equivalent combination of education, experience, and training that provides the required knowledge, skills, and abilities.Strong organisational, prioritisation ...