IT Helpdesk Support (1st and 2nd line)
- Hiring Organisation
- Randstad Technologies Recruitment
- Location
- London, United Kingdom
- Employment Type
- Contract
- Contract Rate
- £150 - £200/day
hardware, software, and network-related issues, ensuring high-quality customer service via the help desk ticket system. M365 Administration: Utilize working knowledge of Microsoft 365 to administer and maintain SharePoint and OneDrive environments. Infrastructure & Deployment: Install, configure, and maintain computer systems, networks, printers, and peripheral IT equipment. Assist with … Lead remotely as and when required. Requirements & Qualifications Proven experience in a 1st/2nd line IT technical support role. Solid working knowledge of Microsoft 365 (specifically SharePoint and OneDrive administration). Strong hardware, software, and basic network troubleshooting skills. Excellent communication and stakeholder management skills. Flexibility to travel ...