IT Helpdesk Support
- Hiring Organisation
- Austin Banks
- Location
- Doncaster, South Yorkshire, United Kingdom
- Employment Type
- Permanent
- Salary
- £22000 - £27000/annum
telephone, email, remote support, and in person. Log, prioritise, manage, and resolve support requests using the company's helpdesk ticketing system. Support users with Microsoft 365 applications and cloud services. Manage Microsoft Entra ID (formerly Azure Active Directory), including user accounts, password resets, group membership, and access permissions. … Administer Exchange Online, including mailbox management and distribution groups. Support Microsoft Teams, SharePoint Online, OneDrive for Business, and collaboration tools. Install, configure, and maintain Windows desktops and laptops. Configure new user accounts, devices, and software. Support printers, mobile devices, and peripheral hardware. Troubleshoot networking issues, including ...