Customer Insight & Enablement Manager
- Hiring Organisation
- Albany Beck
- Location
- City of London, London, United Kingdom
readiness and stakeholder engagement. A key initial focus will be supporting the transformation of the organisation's customer feedback and survey infrastructure, including the migration of Qualtrics to a dedicated UK platform and changes to existing survey triggers. Alongside project delivery, the successful candidate will help develop the organisation … moving between strategic thinking and hands-on delivery. Key Responsibilities Lead business readiness activities across customer feedback and survey transformation projects. Support the migration of Qualtrics to a dedicated UK platform, ensuring effective business transition and adoption. Coordinate survey trigger migration activities and ensure UK business requirements are represented. Assess ...