5 of 5 Mobile Device Management Jobs in the Midlands

who can provided you with development and training opportunities with exposure to emerging technologies. The Role As a 2nd Line Support Engineer you will be responsible for supporting the mobile operating system environment. Mobile device support is delivered using cloud-based management tools (Workspace ONE, JAMF, Apple Business Manager, Android Enterprise Manager, Samsung KNOX). The … Responsibilities * You will oversee the configuration, and in-life support of mobile devices. This includes policy management changes, configuration management, and post-deployment support. * Work closely with the 3rd line analysts, you will liaise with internal technical teams, customer stakeholders, and service management functions to ensure aligned delivery, transparency, and issue resolution throughout the mobile lifecycle. * Manage incident queues and SLA's, desirable technical knowledge of mobile automation tools, and a commitment to support the end user mobile estate. The ideal candidate will have a good working background in a 2nd line support role and a working knowledge in mobile endpoint management and cloud technologies. The Requirements * Security (SC Clearance More ❯

exceptional end-user experience. Making sure laptops, mobiles, collaboration tools, and meeting room tech all just work when people need them. Driving upgrades, patching, and improvements across desktop and device management platforms. Partnering with Service Desk and wider Tech teams to boost first-time fix rates and streamline processes. Rolling up your sleeves to provide technical expertise when … explain technical stuff in plain English. Strong background in Windows 10/11, Office 365, networking, and hardware support. Bonus points for Mac OS, Apple devices, AV systems, and mobile device management (iOS/Android). Knowledge of patching tools (SCCM, JAMF, VMware) and ITIL practices. A proactive mindset-you spot opportunities to make things smoother, faster More ❯

Support Focusing on more complex, time-consuming queries, helping to minimise the number of incidents that are escalated to the IT 3rd line resolver group Contributing to the Change Management and Problem Management processes Training and developing new members of the 1st line team, to help improve their knowledge and level of service provided Working collaboratively with colleagues … networking skills e.g., TCP/IP, DNS, DHCP and VPN, SCCM · Knowledge and experience of CRM System (InterAction), iManage Worksite/Filesite, IP Phone Administration (Mitel), Digital Dictation (Winscribe), Mobile Device Management and security products (antivirus, disk encryption, USB device control) · Excellent customer service and client-facing skills · Excellent communication skills - both written and verbal · Proven More ❯

AFH Wealth Management is proud to be one of the UK’s leading independent financial advisory and wealth management firms. We believe that our success starts with our people. If you are determined to succeed and eager to take on new challenges, you’ll find a variety of exciting career opportunities at AFH. This is a full-time … IT issues for all colleagues. Logging all work requests on internal ticketing system and keeping users up to date with tickets Escalating tickets or issues to senior engineers/management where appropriate if the issue cannot be resolved internally and continuing to manage these escalated tickets Offering expert IT support services, troubleshooting hardware, software and network issues efficiently for … to agreed service levels Supporting and maintaining key IT infrastructure, networks, and cloud-based systems, such as Office 365 and Azure AD. As well as the setup of computers, mobile devices and other peripherals Setting up remote users PC requirements including VPN connection, encryption, email, anti-virus, and server access. Demonstrating access to remote users Assisting the business with More ❯

of contact for IT queries via phone and helpdesk ticketing system. Diagnose and resolve technical issues with hardware, software, networks, and peripherals. Set up, configure, and maintain desktops, laptops, mobile devices, and other IT equipment. Provide support for Microsoft 365, Windows, and other common business applications. Perform user administration on Active Directory and other relevant platforms. Record and manage … internationally. Experience & Skills Functional: experience within an IT support function or relevant degree. Competence with Microsoft Windows, Active Directory, Group Policy, Office 365, and common business applications. Experience with mobile hardware and software (Android). Desirable: Azure, hardware builds, imaging, deployments, VoIP support, and mobile device management (MDM). Desirable: IT or Microsoft certifications such as … with cloud-based solutions and operations. Desirable: understanding of compliance, audit, or regulatory requirements. Ability to manage workload under pressure and meet tight deadlines. Personal: Strong interpersonal and stakeholder management skills. Excellent verbal and written communication across all business levels. Effective planning and organisational skills with the ability to prioritise conflicting tasks. Analytical and problem-solving mindset. Physical ability More ❯