Service Delivery Manager
- Hiring Organisation
- Neoci Ltd
- Location
- Swansea, West Glamorgan, Wales, United Kingdom
- Employment Type
- Full-Time
- Salary
- £40,000 - £45,000 per annum
understanding of contracts and service performance Experience using ITSM platforms such as ServiceNow or equivalent Proficient with Microsoft Office, particularly Excel, PowerPoint and Word Skills & Attributes Outstanding communication and stakeholder management skills Ability to build credibility and trusted relationships at all levels Customer-focused with a proactive, solutions … oriented mindset Strong organisational skills with the ability to manage multiple priorities Calm under pressure with excellent problem-solving abilities Commercially aware and able to balance customer satisfaction with business objectives Passionate about delivering service excellence and continual improvement ...