8 of 8 Performance Management Jobs in the West Midlands

offers a salary of up to £60,000 plus excellent benefits and would suit an experienced operations leader with a strong focus on people management, compliance, service quality and continuous improvement within a regulated environment. Duties & Responsibilities Lead end-to-end site operations, ensuring service delivery meets agreed SLAs … performance targets Manage and develop operational teams through coaching, performance management and engagement Oversee health & safety, facilities and security compliance across the site Drive operational efficiency, cost control and continuous improvement initiatives Take responsibility for site budgets, reporting and stakeholder communication What Experience Is Required Proven experience ...

Description Collaborate with R&D leadership to design and implement strategic HR initiatives. Provide expert advice on workforce planning and organisational design. Lead talent management and succession planning for the R&D department. Oversee employee relations and ensure compliance with HR policies and procedures. Support performance management … role partnering the R&D function within a tech business. Strong knowledge of employment law and HR best practices. Excellent communication and stakeholder management skills. Demonstrated ability to influence and drive change within an organisation. Experience in leading talent and performance management initiatives. Proficiency in analysing ...

ensuring secure, resilient, and high-quality service delivery. The role provides overall leadership of third-line infrastructure support, overseeing incident, problem, change, and configuration management, cyber security compliance, data centre operations, backups, disaster recovery, and supplier relationships. You will lead and develop a skilled technical team, ensuring clear accountability … strong performance management, effective on-call and out-of-hours cover, and adherence to SLAs, KPIs, Trust policies, and statutory requirements. Acting as deputy to the Head of Technical Services, you will deliver infrastructure projects using PRINCE2, drive continual service improvement, champion best practice aligned ...

understand their challenges, goals, and constraints, and shape strategic options that address them. Support the development of operational reporting strategies, including KPI frameworks, performance measures, and decision-support requirements. Stakeholder Engagement Collaborate with executive and senior stakeholders to shape strategies, prioritise capability changes, and define transformation roadmaps. Facilitate workshops … Experience Business Architecture Expertise Strong experience designing Target Operating Models, capability frameworks, and business transformation blueprints. Experience defining operational reporting strategies, KPIs, and enterprise performance measurement. Familiarity with business architecture frameworks (e.g., TOGAF, BIZBOK) and methods for strategic analysis. Consulting & Delivery Proven experience delivering business architecture or transformation initiatives ...

sales operations. Key Responsibilities Team Leadership & Coaching Lead, mentor, and develop the sales team to build strong, long-term customer relationships. Foster a high-performance culture focused on responsiveness, engagement, and solution selling. Provide regular coaching, performance feedback, and alignment to organisational values. Sales Growth & Customer Expansion Drive … team meets or exceeds revenue and margin targets. Identify opportunities within existing accounts and support conversion of leads into long-term customers. Sales Operations & Performance Management Oversee the sales operations function to improve internal processes and efficiency. Implement tools and practices that maximise customer-facing time ...

details. Role: Sr. Manager - Service Delivery Location: Birmingham, UK (Onsite – WFO) Must Have skills: ITIL, Managed Services, End User IT Services, Team and Client Management Job Description - Role Summary: Service Delivery & Operations Management Own end-to-end delivery of End User IT Services, including: Remote EUS administration & Endpoint … Support Desktop/Laptop/KIOSK Management (Windows, MacOS, Chromebook) Mobility Services (Windows, Android, iOS) VIP Support Monitor and manage daily operations to maintain SLA and KPI performance. Ensure services are delivered consistently across all locations (onsite, remote, hybrid workforce). Track service health, proactively identify issues, and drive ...

compromising quality. 7. Leading and providing specialist advice to Subject Matter Experts on ERP functionality and its impact on a diverse range of business management issues across a range of service areas. 8. Maintain documentation procedures to ensure that services are fully understood, and sustainable, ensuring that any changes … medium-term financial plans, to managing the council's pension fund and its administration as well as providing an internal audit function and risk management and insurance services. People Services carry out a range of functions including People operations, advice and guidance, policy development, learning and organisational development ...

delivery across electric propulsion systems, driving technical maturity from concept through validation and release. Key Responsibilities Lead cross functional engineering teams to deliver high performance EV powertrain systems to programme timing and cost targets. Own programme planning and gateway delivery for propulsion systems, ensuring alignment with vehicle level milestones. … including requirements definition, supplier selection, design release, prototype build and validation testing. Act as the primary day to day Programme interface between Engineering, Programme Management and key stakeholders. Ensure deliverables meet technical requirements and regulatory compliance standards. Strengthen collaboration between OEM and supplier engineering teams to ensure technical convergence ...