5 of 5 Performance Management Jobs in the North East

provide at scale and nationally. You will build and maintain effective stakeholder relationships, bringing sound influencing skills to support managing complex and challenging contractual performance on behalf of the NHSBSA. You will drive value and efficiencies, embed transformational change and look to continuously improve service provision, performance and … user interfaces and utilising data, to meet user needs of rapidly developing and complex national business processing. Effectively design and deliver estates and facilities management projects. Ensure NHSBSA access to effective property management tools to optimise value generated from estate. Lead on government major strategic projects and programmes … implementing procurement strategy and managing high value contracts including £multi-million/billion negotiations, high profile implementation and complex performance management regimes. Inspire, develop, and empower our talented operational and delivery leaders, promoting the importance of robust governance and collaborative working to deliver sustainable transformation. Lead a large More ❯

of education and contribute to ground-breaking projects through IT innovation. The Role The IT Service Manager is responsible for managing the delivery and performance of IT services to meet our objectives. This includes monitoring the delivery of services, implementing ITIL best practices, and ensuring the smooth running of … This role is permanent, based at the Newcastle-upon-Tyne campus, and offers a variety of attractive benefits including hybrid working. Responsibilities Service Level Management: Owning the Service Delivery lifecycle, ensuring that IT services meet service level agreements (SLAs), key performance indicators (KPIs), and customer satisfaction goals. Service … Catalogue Management: Ensure that the IT Service Catalogue and Request Catalogue is current, accurate and managed to reflect any changes, additions or retirements as required. Change Management: Ensure that all changes to IT services and systems are reviewed to minimise the impact to our users. Service Improvement: Continuously More ❯

to provide expert guidance and align People strategies with business goals. Drive initiatives that foster a strong and inclusive workplace culture. Lead organisational change management and transformation efforts. Offer insights on compensation, benefits, and performance management strategies. Oversee workplace relations, ensuring compliance with relevant laws and company … policies. Support People Leaders in addressing complex people relations issues and performance challenges. Support leadership in fostering a high-performance work environment through providing training and coaching to People Leaders on people management skills and techniques. Collaborate with the Talent Acquisition team to attract and retain top … including C-Level). Excellent analytical, problem-solving, and decision-making skills. Experience managing organisational change and driving culture initiatives. Excellent communication and stakeholder management skills, with a collaborative and solutions-focused approach. IT or technology industry experience is desirable but not essential. Why Join Pulsant: Supportive work environment More ❯

week Office based Occasional travel to Uxbridge We are seeking a proactive and experienced Contracts and Helpdesk Manager to oversee the operational delivery and performance of the contract, while managing an efficient and client-focused helpdesk function. This role combines contract oversight, service excellence, CAFM system management, and … leadership of a helpdesk team to ensure all reactive and planned works are delivered to the highest standards. knowledge of contracts management essential inc RAMS and PTW. Responsibilities: Manage the CAFM system including creating and uploading PPM planners, facilitating changes to PPM tasks on the system and approve any … for assets, PPM schedules, reactive jobs, and documentation. Manage subcontractors including booking in works, uploading paperwork, ensuring RAMs are correct and in place. Line management of the Helpdesk Team, including objective setting, performance management and development. Monitoring the Facilities Helpdesk email inbox. Raising purchasing orders and placing More ❯

week Office based Occasional travel to Uxbridge We are seeking a proactive and experienced Contracts and Helpdesk Manager to oversee the operational delivery and performance of the contract, while managing an efficient and client-focused helpdesk function. This role combines contract oversight, service excellence, CAFM system management, and … leadership of a helpdesk team to ensure all reactive and planned works are delivered to the highest standards. knowledge of contracts management essential inc RAMS and PTW. Responsibilities: Manage the CAFM system including creating and uploading PPM planners, facilitating changes to PPM tasks on the system and approve any … for assets, PPM schedules, reactive jobs, and documentation. Manage subcontractors including booking in works, uploading paperwork, ensuring RAMs are correct and in place. Line management of the Helpdesk Team, including objective setting, performance management and development. Monitoring the Facilities Helpdesk email inbox. Raising purchasing orders and placing More ❯