9 of 9 Performance Metrics Jobs in Lancashire

Performance Marketing Manager, you will have the important role of maximising marketing channel success to secure high-quality Sales Qualified Leads for our Business Development team. Overall success will be measured by meeting targets for SQL’s as well as other key performance metrics including Customer Acquisition … Cost by key channels. Responsibilities; Performance Strategy, Revenue & ROI Ownership Own the performance marketing strategy across all demand channels, with accountability for SQL volume, quality, CAC and ROI. Plan, forecast and optimise spend across channels to maximise revenue contribution, not just lead volume. Own performance targets ...

dashboards Support the team in creating and generating new reporting to expand the teams data set Responsible for the development and reporting of monthly performance metrics for both internal performance and external supplier performance Manage the teams SharePoint site, acting as an SME. What ...

Responsibilities Own and manage the product backlog, ensuring priorities align with business goals and customer needs Define and communicate product vision, roadmap, and success metrics Collaborate with engineering teams in Agile/Scrum environments to deliver high-quality releases Work closely with stakeholders across commercial, operations, and data teams … Analyse market trends, customer feedback, and performance data to inform product decisions Translate complex AdTech concepts into clear, actionable requirements and user stories Ensure continuous improvement of the platform's performance, scalability, and usability Required Experience Proven experience as a Product Owner or Product Manager within an AdTech ...

pivotal service leadership role at a transformative moment in the company's growth. As the UK Service Delivery Manager, you will lead the operational performance of OCU Groups Technology Services supporting over 6,000 users worldwide. Reporting to the Group IT Director, you’ll ensure that service excellence, reliability … performance. Excellent stakeholder and supplier management skills, with experience managing multiple MSPs or service partners. Analytical and data-driven, with the ability to interpret performance metrics and translate insight into actionable improvements. Confident communicator capable of influencing at all levels, from engineers to senior leadership. Hands-on experience ...

analytics. Key responsibilities include: Leading and overseeing the Customer Service team to ensure KPI and SLA targets are consistently achieved Monitoring and analysing performance using Zendesk reporting tools (response times, resolution times, CSAT, etc.) Managing and optimising Zendesk workflows and automations Troubleshooting Zendesk-related issues and liaising with technical … support when required Handling complex or escalated customer issues with professionalism and commercial awareness Producing performance reports and insights for senior leadership Using Zendesk analytics to recommend and implement service improvements Ensuring clear, compliant communication aligned to SOPs and regulatory standards Maintaining accurate documentation and data privacy compliance Exploring ...

insights that influence product, marketing, and operational decisions. Support the design, implementation, and measurement of new product features with robust tracking and well-defined performance metrics. Identify opportunities to streamline and automate data processes to improve efficiency and consistency. Collaborate closely with product, engineering, and other stakeholders, using data ...

line managing a team of 1 report, the Senior Finance Manager will occupy a broad, end-to-end responsibility for financial integrity, performance management, and decision support. Duties: Lead annual budget and periodic reforecast processes Oversee monthly, quarterly, and annual close processes Ensure accurate and timely preparation of Income … financial models and scenarios Prepare monthly management packs with insights and commentary Analyse variances vs budget, forecast, and prior periods Track KPIs and financial performance metrics Act as finance partner to department heads and leadership Provide financial guidance on investments, pricing, and cost control Translate financial data into ...

strategic level Capable of building trusting partnerships with various levels including Director Level Proven success running effective outbound campaign-based lead generation and tracking performance metrics Ambitious and enthusiastic about progressing a career in high-value technology sales Currently residing within 1 hour commute of Preston. This ...

Services, Networks and Cyber. This role focuses on delivering high-quality Supplier Relationship Management (SRM) to the UK Digital Excellence team, ensuring effective supplier performance, contract development, and strategic partnership management across a critical portfolio. Role - Supplier Relationship Manager - Digital & IT Location - Bolton (hybrid working 2-3 days onsite … would be a bonus but not essential. Experience influencing and leading SRM strategies, preferably within IT services. Knowledge of contracts, contract law, SLAs and performance metrics. Ability to manage contracts across the full lifecycle. Excellent written and verbal communication skills, able to advise on strategy independently. Strong soft skills ...