The Delivery Manager is responsible for working collaboratively with the Senior Operations Manager to lead and drive a regional operational team to achieve performance, growth, quality and compliance objectives in line with contractual agreements and P&L requirements. Inspiring others through leadership skills to enhance team and participant positive … line with contractual expectations, within budget, and to a high standard of quality. Team Leadership and Management: Lead, manage, and support a team of Performance Managers. Provide coaching, mentorship, and professional development to ensure effective service delivery and team performance. Performance Management: Set and monitor key performance indicators (KPIs) across all services and programmes, ensuring that performance targets are met or exceeded. Take proactive steps to address underperformance and improve service outcomes in line with policy. Continuous Improvement: Implement and promote a culture of continuous improvement, identifying areas for service enhancement and working with teams More ❯
The Delivery Manager is responsible for working collaboratively with the Senior Operations Manager to lead and drive a regional operational team to achieve performance, growth, quality and compliance objectives in line with contractual agreements and P&L requirements. Inspiring others through leadership skills to enhance team and participant positive … line with contractual expectations, within budget, and to a high standard of quality. Team Leadership and Management: Lead, manage, and support a team of Performance Managers. Provide coaching, mentorship, and professional development to ensure effective service delivery and team performance. Performance Management: Set and monitor key performance indicators (KPIs) across all services and programmes, ensuring that performance targets are met or exceeded. Take proactive steps to address underperformance and improve service outcomes in line with policy. Continuous Improvement: Implement and promote a culture of continuous improvement, identifying areas for service enhancement and working with teams More ❯
The Delivery Manager is responsible for working collaboratively with the Senior Operations Manager to lead and drive a regional operational team to achieve performance, growth, quality and compliance objectives in line with contractual agreements and P&L requirements. Inspiring others through leadership skills to enhance team and participant positive … line with contractual expectations, within budget, and to a high standard of quality. Team Leadership and Management: Lead, manage, and support a team of Performance Managers. Provide coaching, mentorship, and professional development to ensure effective service delivery and team performance. Performance Management: Set and monitor key performance indicators (KPIs) across all services and programmes, ensuring that performance targets are met or exceeded. Take proactive steps to address underperformance and improve service outcomes in line with policy. Continuous Improvement: Implement and promote a culture of continuous improvement, identifying areas for service enhancement and working with teams More ❯
offers significant potential to help shape the future direction of DevOps and your own career. The team is responsible for ensuring the availability, latency, performance, efficiency, and stability of our critical infrastructure, all of which runs in AWS. You will collaborate closely with multiple stakeholders including development teams to … proactively. Develop and implement alerts and notifications for critical events. Collaborate with development teams to enhance system resilience and reduce downtime. Analyze and optimize performancemetrics to resolve latency bottlenecks and improve system responsiveness. Develop and maintain metrics dashboards to track key performance indicators (KPIs). … specifically EKS & ECS Familiar with programming languages, such as Python or .NET C#. Additional Preferred Qualifications: Proven experience in monitoring, analyzing, and optimizing the performance of large-scale distributed systems in a cloud environment Proven experience with Windows or Linux production environments, including managing servers, operating systems, and network More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Clicky
and daily operations. You will also be responsible for owning operational business reporting, making it clear how well the business is performing against key metrics covering everything from capacity and retention to profitability and client performance. The role will be well supported by the senior team at the business … and plans for future growth, development and promotion. This is a senior role within the business and, therefore, is directly responsible for key commercial performancemetrics, primarily: Service quality improvement Effective capacity, margin & write-off management Key Responsibilities (Overview). Operational Leadership - Oversee the agency's operational service … with client demands to ensure efficient service delivery. Service Optimisation - Continuously improve processes, workflows, and delivery models to enhance efficiency and quality. Team Productivity & Performance - Develop and implement strategies to improve productivity/utilisation, setting clear KPIs and performance benchmarks. Process Development & Automation - Identify opportunities for automation and More ❯
premises, and network environments—ensuring alignment with business priorities and technical scalability. Own and lead the global Service Desk function, establishing clear support processes, performancemetrics, and continuous improvement across all sites. Implement and govern enterprise infrastructure standards, covering identity, endpoint, monitoring, backup, and disaster recovery to drive … consistency and resilience. Lead operational performance and vendor management, ensuring high system availability, SLA adherence, and cost-effective service delivery. Act as the technical authority and line manager for infrastructure and support staff, setting direction, mentoring the team, and collaborating across IT and business functions to support strategic outcomes. More ❯
The Head of Technology Operation will be key to ensuring our hub support can serve the business and will be responsible for the performance of the service desk, ensuring we are meeting the business need and achieving core targets and KPI's. You will drive continuous improvement and work … Service desk and system management (maintenance, support, small change, system administration including 1st & 2nd line support and IT Field engineering teams). Analyse the performance of Service Desk activities to identify any problem areas. Manage and coordinate the escalation of urgent and complicated support issues to the correct IT … teams. Establish new and report on existing progress reports and performancemetrics to measure IT effectiveness and productivity. Provide first call support for user or site issues to include applications, desktop, and hardware devices. What We're Looking For: Ability to assist in strategic planning, results-based management More ❯
Liverpool, Lancashire, United Kingdom Hybrid / WFH Options
UKund Control
UK. We are looking for a dynamic and business development focused Business Development Director to drive excellence in client relationships, strategic growth and operational performance of our arb, de-vegetation and environmental works within the Utilities division. You will be: Driving sales and developing new business whilst collaborating with … inform business strategies and stay ahead of competitors. Overseeing contract renewals, variations, and change control processes to ensure compliance and efficiency. Reporting on key performancemetrics to senior leadership, ensuring continuous improvement. What we're looking for: This is a great opportunity for a Senior Business Development Manager More ❯
resolving any challenges that arise. Oversee project financials, including budgeting, forecasting, and tracking revenue, ensuring cost-effective delivery strategies. Track and report on key performancemetrics to ensure continuous improvement in project execution. Support the development of junior project managers and contribute to refining best practices and tools More ❯
Preston, Lancashire, United Kingdom Hybrid / WFH Options
Outsource Uk Ltd
meet customer needs within the architectural framework. Create comprehensive Architecture Packs and High-Level Design documents for project mobilization and cost estimation. Generate weekly performancemetrics to support IM&T management insights. Knowledge: Experienced in an Enterprise Architect role ideally within Nuclear, Defence or Engineering. Understanding of IM More ❯
product optimisations for each account. Monitor competitor activities and market trends to develop strategies that ensure our products remain competitive and appealing to customers. Performance Analysis & Reporting: Analyse sales performance across all ecommerce platforms to identify areas for improvement and growth. Provide regular reports and insights to senior … management on sales trends, account performance, and digital marketing initiatives. Use data to forecast demand, track KPIs (sales growth, conversion rates, etc.), and drive results. Own the P&L Effectively manage forecasts Product Listings & Content Optimization: Oversee the optimization of product listings (descriptions, images, prices, etc.) to ensure they … with ecommerce tools and platforms (e.g., Shopify, Amazon Seller Central, Google Analytics, etc.). Experience in using data analysis tools to monitor sales and performance metrics. Knowledge of SEO, content optimisation, and online advertising techniques (PPC, social media, etc.). Strong negotiation, communication, and interpersonal skills. Results-driven with More ❯
product optimisations for each account. Monitor competitor activities and market trends to develop strategies that ensure our products remain competitive and appealing to customers. Performance Analysis & Reporting: Analyse sales performance across all ecommerce platforms to identify areas for improvement and growth. Provide regular reports and insights to senior … management on sales trends, account performance, and digital marketing initiatives. Use data to forecast demand, track KPIs (sales growth, conversion rates, etc.), and drive results. Own the P&L Effectively manage forecasts Product Listings & Content Optimization: Oversee the optimization of product listings (descriptions, images, prices, etc.) to ensure they … with ecommerce tools and platforms (e.g., Shopify, Amazon Seller Central, Google Analytics, etc.). Experience in using data analysis tools to monitor sales and performance metrics. Knowledge of SEO, content optimisation, and online advertising techniques (PPC, social media, etc.). Strong negotiation, communication, and interpersonal skills. Results-driven with More ❯
Blackburn, yorkshire and the humber, united kingdom
Pets Choice Ltd
product optimisations for each account. Monitor competitor activities and market trends to develop strategies that ensure our products remain competitive and appealing to customers. Performance Analysis & Reporting: Analyse sales performance across all ecommerce platforms to identify areas for improvement and growth. Provide regular reports and insights to senior … management on sales trends, account performance, and digital marketing initiatives. Use data to forecast demand, track KPIs (sales growth, conversion rates, etc.), and drive results. Own the P&L Effectively manage forecasts Product Listings & Content Optimization: Oversee the optimization of product listings (descriptions, images, prices, etc.) to ensure they … with ecommerce tools and platforms (e.g., Shopify, Amazon Seller Central, Google Analytics, etc.). Experience in using data analysis tools to monitor sales and performance metrics. Knowledge of SEO, content optimisation, and online advertising techniques (PPC, social media, etc.). Strong negotiation, communication, and interpersonal skills. Results-driven with More ❯
and execute integrated marketing campaigns across various channels to drive demand, lead generation, and pipeline acceleration. Define campaign goals, messaging, buyer personas, and success metrics while developing programs to capture new leads. Sales Enablement Collaborate with sales, product, and customer service teams to align marketing efforts with revenue growth … and analyze industry trends, competition, and customer insights to shape marketing strategies. Monitor, analyze, and report on marketing campaign effectiveness using KPIs and other performance metrics. Plan and coordinate marketing event logistics, including locations, materials, staff, and partnerships. Engage with potential customers, explain product or service value, and collect … Event Management Organize and execute marketing events that align with the overall strategy to enhance brand experience and engagement. Track event success using key metrics and attend industry events to build relationships and promote the company. Please ignore the salary stated as it is negotiable. More ❯