digital transformation journey. As a leader of the value realization office that is responsible for 4 key service lines (namely Software asset management, Supplier performance management, Data excellence office and Value delivery office), it's imperative to deliver outcomes that are measured through OKR'S KPI'S across all … and delivering value through visionary software asset management strategy and execution. Proven track record in driving and delivering 360 degree value to enterprise - Technology Metrics, Business metrics, NPS, XLA etc. Proven track record in implementing the data and analytics capabilities to deliver value/insights. Proven track record … coaching and mentoring etc. Collaborates with the Service lines and suppliers to define and deliver strategic goals. Responsible for supplier outcomes (Meeting and exceeding performancemetrics) and enabling Mars as the Customer of Choice. Drive Effective cadences (Operational, Strategic, Top to Top etc.) to assess the supplier performanceMore ❯
organization's digital transformation journey. As a leader of the value realization office responsible for four key service lines (namely Software Asset Management, Supplier Performance Management, Data Excellence Office, and Value Delivery Office), it is imperative to deliver outcomes that are measured through OKRs and KPIs across all aspects … value through a visionary software asset management strategy and execution. Proven track record in driving and delivering 360-degree value to the enterprise - Technology Metrics, Business metrics, NPS, XLA, etc. Proven track record in implementing data and analytics capabilities to deliver value/insights. Proven track record in … culture, coaching, and mentoring. Collaborate with the Service lines and suppliers to define and deliver strategic goals. Responsible for supplier outcomes (Meeting and exceeding performancemetrics) and enabling Mars as the Customer of Choice. Drive effective cadences (Operational, Strategic, Top to Top, etc.) to assess supplier performanceMore ❯
digital transformation journey. As a leader of the value realization office that is responsible for 4 key service lines (namely Software asset management, Supplier performance management , Data excellence office and Value delivery office) its imperative to deliver outcomes that is measured through OKR’S KPI’S across all aspects … and delivering value through visionary software asset management strategy and execution Proven track record in driving and delivering 360 degree value to enterprise – Technology Metrics, Business metrics, NPS , XLA etc Proven track record in implementing the data and analytics capabilities to deliver value/insights Proven track record … coaching and mentoring etc. Collaborates with the Service lines and suppliers to define and deliver strategic goals Responsible for supplier outcomes (Meeting and exceeding performancemetrics) and enabling Mars as the Customer of Choice . Drive Effective cadences ( Operational, Strategic, Top to Top etc.) to assess the supplier More ❯
digital transformation journey. As a leader of the value realization office that is responsible for 4 key service lines (namely Software asset management, Supplier performance management , Data excellence office and Value delivery office) its imperative to deliver outcomes that is measured through OKR’S KPI’S across all aspects … and delivering value through visionary software asset management strategy and execution Proven track record in driving and delivering 360 degree value to enterprise – Technology Metrics, Business metrics, NPS , XLA etc Proven track record in implementing the data and analytics capabilities to deliver value/insights Proven track record … coaching and mentoring etc. Collaborates with the Service lines and suppliers to define and deliver strategic goals Responsible for supplier outcomes (Meeting and exceeding performancemetrics) and enabling Mars as the Customer of Choice . Drive Effective cadences ( Operational, Strategic, Top to Top etc.) to assess the supplier More ❯
the organization's digital transformation journey. As a leader of the value realization office, responsible for four key service lines (Software Asset Management, Supplier Performance Management, Data Excellence Office, and Value Delivery Office), it is imperative to deliver outcomes measured through OKRs and KPIs across all aspects of OGSM … managing and delivering value through visionary software asset management strategies and execution. Experience in driving and delivering 360-degree value to the enterprise-Technology Metrics, Business Metrics, NPS, XLA, etc. Proficiency in implementing data and analytics capabilities to deliver insights and value. Strong senior stakeholder management skills. Master … a winning culture, coaching, and mentoring. Collaborate with service lines and suppliers to define and achieve strategic goals. Ensure supplier outcomes meet or exceed performancemetrics, making Mars the Customer of Choice. Drive effective cadences (Operational, Strategic, Top-to-Top) to assess and enhance supplier performance and More ❯
engineering teams throughout the development process to ensure seamless execution. Market Analysis: Analyse market trends and the competitive landscape to identify opportunities for innovation. PerformanceMetrics: Measure and report on product performancemetrics to ensure continuous improvement. Sales and Marketing Support: Provide product expertise and conduct More ❯
Oxfordshire, Oxford, South East Hybrid / WFH Options
Computer Futures
engineering teams throughout the development process to ensure seamless execution. Market Analysis: Analyse market trends and the competitive landscape to identify opportunities for innovation. PerformanceMetrics: Measure and report on product performancemetrics to ensure continuous improvement. Sales and Marketing Support: Provide product expertise and conduct More ❯
accelerate the Organization digital transformationjourney. As a leader of the value realization office that isresponsible for 4 key service lines (namely Software assetmanagement, Supplier performance management , Data excellenceoffice and Value delivery office) its imperative to deliveroutcomes that is measured through OKR’S KPI’S across all aspects ofOGSM ( Value … in managing anddelivering value through visionary software asset managementstrategy and execution Proven track record indriving and delivering 360 degree value to enterprise – TechnologyMetrics, Business metrics, NPS , XLA etc Proventrack record in implementing the data and analytics capabilities todeliver value/insights Proven trackrecord in senior stakeholdermanagement Master’s degree … team – Building winningCulture, coaching and mentoringetc. Collaborates with the Service lines andsuppliers to define and deliver strategicgoals Responsible for supplier outcomes(Meeting and exceeding performancemetrics) and enabling Marsas the Customer of Choice . Drive Effectivecadences ( Operational, Strategic, Top to Top etc.) to assess thesupplier performance and More ❯
accelerate the Organization digital transformationjourney. As a leader of the value realization office that isresponsible for 4 key service lines (namely Software assetmanagement, Supplier performance management , Data excellenceoffice and Value delivery office) its imperative to deliveroutcomes that is measured through OKR’S KPI’S across all aspects ofOGSM ( Value … in managing anddelivering value through visionary software asset managementstrategy and execution Proven track record indriving and delivering 360 degree value to enterprise – TechnologyMetrics, Business metrics, NPS , XLA etc Proventrack record in implementing the data and analytics capabilities todeliver value/insights Proven trackrecord in senior stakeholdermanagement Master’s degree … team – Building winningCulture, coaching and mentoringetc. Collaborates with the Service lines andsuppliers to define and deliver strategicgoals Responsible for supplier outcomes(Meeting and exceeding performancemetrics) and enabling Marsas the Customer of Choice . Drive Effectivecadences ( Operational, Strategic, Top to Top etc.) to assess thesupplier performance and More ❯
accelerate the Organization digital transformationjourney. As a leader of the value realization office that isresponsible for 4 key service lines (namely Software assetmanagement, Supplier performance management , Data excellenceoffice and Value delivery office) its imperative to deliveroutcomes that is measured through OKR’S KPI’S across all aspects ofOGSM ( Value … in managing anddelivering value through visionary software asset managementstrategy and execution Proven track record indriving and delivering 360 degree value to enterprise – TechnologyMetrics, Business metrics, NPS , XLA etc Proventrack record in implementing the data and analytics capabilities todeliver value/insights Proven trackrecord in senior stakeholdermanagement Master’s degree … team – Building winningCulture, coaching and mentoringetc. Collaborates with the Service lines andsuppliers to define and deliver strategicgoals Responsible for supplier outcomes(Meeting and exceeding performancemetrics) and enabling Marsas the Customer of Choice . Drive Effectivecadences ( Operational, Strategic, Top to Top etc.) to assess thesupplier performance and More ❯
Reading, Oxfordshire, United Kingdom Hybrid / WFH Options
BCN Group Ltd
Account Manager Location: Reading (Hybrid working available) Hours: Monday to Friday, 37.5 hours per week Salary: Competitive + uncapped commission + accelerators for over performance About BCN: At BCN we unite people and technology to enable organisations to fly. We believe people and organisations can achieve anything using technology … whitespace penetration through cross-sell and upsell strategies. Act as the commercial authority and single point of contact for all client account-related matters. Performance Strive to meet all Success Framework performancemetrics to ensure target attainment. KPIs include sales target performance (in-month/YTD … business awareness and support. Maintain accurate sales reporting, including pipeline data management, forecasting accuracy, CRM data management, and contract renewals. Strive to achieve sales performance KPIs. Effectively use business systems and tools. Manage GAP analysis for month, quarter, and FY, understanding key pipeline metrics for target performance. Behavioural More ❯
and revenue, through cross functional collaboration with executive and senior leaders, ensure alignment to and the achievement of commercial objectives Oversee the creation of performance marketing campaigns driving net new client acquisition and client expansion, using ABM, SEO/SEM, paid advertising, content and social media marketing Lead the … positioning, launch strategies, and market entry planning in conjunction with product, sales and commercial teams Define and manage the product lifecycle marketing roadmap Marketing Performance Impact Lead Oversee the creation of performancemetrics based on marketing data analytics to drive decision making, multi-channel performance, media … the business. Oversee the management, planning and reporting of resources Team Leadership Lead a small team, fostering a culture of creativity, innovation, driving high performance and continuous improvement Advocate for client-centric thinking within marketing and across wider business stakeholders Coach and support your team through regular 1:1s More ❯
Maidenhead, Royal Borough of Windsor and Maidenhead, Berkshire, United Kingdom
Comoro
and revenue, through cross functional collaboration with executive and senior leaders, ensure alignment to and the achievement of commercial objectives Oversee the creation of performance marketing campaigns driving net new client acquisition and client expansion, using ABM, SEO/SEM, paid advertising, content and social media marketing Lead the … positioning, launch strategies, and market entry planning in conjunction with product, sales and commercial teams Define and manage the product lifecycle marketing roadmap Marketing Performance Impact Lead Oversee the creation of performancemetrics based on marketing data analytics to drive decision making, multi-channel performance, media … the business. Oversee the management, planning and reporting of resources Team Leadership Lead a small team, fostering a culture of creativity, innovation, driving high performance and continuous improvement Advocate for client-centric thinking within marketing and across wider business stakeholders Coach and support your team through regular 1:1s More ❯
Employment Type: Permanent
Salary: £80000 - £90000/annum Plus bonus and benefits
our strategic client, Santander. This role is pivotal to the successful delivery of FM operations and plays a critical part in managing risk, ensuring performance, maintaining business continuity, and driving service excellence. While this is a national role with flexibility in location, there is an expectation for regular presence … escalations as needed. Key Responsibilities Lead the implementation of the FM strategy and target operating model Ensure consistent FM service delivery aligned to defined performancemetrics and service levels Oversee site inspections, audits, and performance reviews to validate service compliance Manage all outsourced service contracts, ensuring adherence … to contractual frameworks Lead supplier performance and relationship management Review, improve, and approve operational processes to drive service quality Manage all service quality and escalation issues across the estate Provide governance and oversight of commercial claims, variations, and adjustments Drive cost and commercial management, ensuring alignment with fixed-price More ❯
and Government eco-system. Drive strategic partnerships with key client PC OEMs, resellers, and other channel partners to expand Absolute's footprint. Team Management & Performance Optimization Support in recruiting, developing and leading a high-performing sales team, instilling a culture of accountability, collaboration, and execution. Implement and enforce modern … sales methodologies (e.g., MEDDPICC, Force Management) to drive predictable revenue growth. Conduct quarterly business reviews (QBRs) to assess sales performance, pipeline health, and strategic adjustments. Establish KPIs and performancemetrics, ensuring the team meets and exceeds targets. Cross-Functional Leadership & Strategic Execution Act as a key liaison … Management, Challenger, Sandler). Strong background in executive engagement, sales forecasting, and strategic business planning. Competitive background in athletics, military service, or other high-performance environments. Why Work For Us: You're resilient and passionate about securing the Work from Anywhere era. So are we. We're in search More ❯
Oxford, Oxfordshire, United Kingdom Hybrid / WFH Options
Hays Accounts and Finance
Serve as a business application specialist by supporting project implementations and coordinating with third-party suppliers to resolve issues and enhance system functionality. Proactive Performance Monitoring and Maintenance: Utilise advanced management tools to monitor performancemetrics and perform essential maintenance tasks, ensuring optimal application performance. Foster Continuous More ❯
positive impact with a growing Service Desk? Want to work for an exciting MSP who are massively scaling up? Are you an operational and performance-driven individual who can ensure first-class customer service? Working for a forward-thinking MSP who are boasting growth year on year. Looking for … a Service Desk Manager who can improve the operational performance of a team of up to 7 Line Engineers. The Service Desk covers multiple technology stacks, including, Cisco, Network Security and Cloud Services. Your primary responsibility will be to ensure the smooth operation and continuous improvement of the Service … rota system Excel Proficient Key Responsibilities: Leadership and Management Lead a team of service Desk engineers to deliver a strong customer experience Conduct regular performance reviews Able and experienced in motivating and managing teams effectively. Foster a positive and collaborative work environment Work with other areas of the business More ❯
Bracknell, Berkshire, United Kingdom Hybrid / WFH Options
InfraView - Specialist Cloud & IT Infrastructure Technology Recruitmen
positive impact with a growing Service Desk? Want to work for an exciting MSP who are massively scaling up? Are you an operational and performance-driven individual who can ensure first-class customer service? Working for a forward-thinking MSP who are boasting growth year on year. Looking for … a Service Desk Manager who can improve the operational performance of a team of up to 7 Line Engineers. The Service Desk covers multiple technology stacks, including, Cisco, Network Security and Cloud Services. Your primary responsibility will be to ensure the smooth operation and continuous improvement of the Service … rota system Excel Proficient Key Responsibilities: Leadership and Management Lead a team of service Desk engineers to deliver a strong customer experience Conduct regular performance reviews Able and experienced in motivating and managing teams effectively. Foster a positive and collaborative work environment Work with other areas of the business More ❯
RMA team members, ensuring SLA's are met alongside workload balance. Provide training and support to team members, customers and support partners to improve performance and understanding of RMA processes. Act as the first point of escalation for team and customer issues related to RMA's. Ensure clear and … all warehouses, oversee the QC process for faulty products and coordinate rework efforts to ensure seamless and efficient resolution. Track and report on RMA performancemetrics, including processing times, return rates and costs. Salary Salary range: £45,000 - £55,000 Benefits 25 Days Holiday + Bank Holidays (increases More ❯
and it’s Agencies you will also be involved in the planning, development and execution of engaging digital marketing campaigns, as well as analysing performancemetrics and providing actionable insights to improve performance. You will also have responsibility for driving two major projects - implementation of a new CRM … and to resolve on-site issues. Input into Dealer communications strategy plus ongoing management once established. Develop and implement website strategies to optimise website performance and enhance the user experience i n line with Department business objectives. Demonstrate a deep understanding of our CMS in order to implement and More ❯
Service Management processes, CMDB, Service Introduction, Lean Six Sigma, Business Continuity, and Disaster Recovery processes. Empower our associates with the right tools, frameworks, methodologies, metrics, and governance so they can take decisive action, maximize value, and make a meaningful impact on our customers - focusing on technical debt reduction, business … with organizational goals. Drive adoption of ITSM processes and measure their efficiency and effectiveness. Provide strategic recommendations based on data and insights from ITSM performance metrics. Oversee the design, implementation, maintenance, and continuous improvement of the CMDB, ensuring alignment with business needs. Evaluate and enhance CMDB performance and … overall Service Introduction process, integrating Project Management practices and ensuring seamless transitions from projects to operations-focusing on cost, quality, and time. Publish periodic performancemetrics to GDO stakeholders. What can you expect from Mars? Work with over 140,000 diverse and talented associates, guided by the Five More ❯
meet current and future needs for programs and projects in line with global portfolio and strategic priorities. Contribute to development, collection and analysis of performancemetrics and identify ways to raise department standards. Ensure adherence of staff and activities with company and department SOPs and policies, and regulatory … strategies and goals of the team and enterprise. Drives organizational growth and development through management of assigned personnel including local administration, hiring, development, training, performance management in line with departmental standards and budgets. Qualifications: Required: Bachelor's degree (e.g., BS, BA) or equivalent professional experience, preferably in relevant Scientific … written and verbal communications skills (in English). Preferred: Approx. 5 years demonstrated ability in people leadership/management including hiring, talent development and performance management. Advanced knowledge and experience in clinical and/or operational data analytics, tools, technologies and methods. Other: Travel: less than 10% Please note More ❯
reading, south east england, united kingdom Hybrid / WFH Options
Goodman Masson
within the MDM platform Apply business rules and governance controls in the MDM environment Coordinate data mapping and integration processes Develop exception reporting and performancemetrics Collaborate with business teams to resolve complex data issues The Master Data Analyst will have: Practical experience implementing master data solutions, ideally More ❯
physical barriers, security officer procedure, policies, surveillance equipment, and alarm points. Drive campaigns to reduce nuisance alarms. Experience with workflow ticketing and extraction of performance metrics. Investigate accidents, thefts, disturbances, discrepancies. Oversee physical security sub contractors that provide guards, electronic security systems, door construction, door repair, fencing, and access More ❯
Product Knowledge: Stay updated on our product offerings and industry trends. Train clients on new features and functionalities to optimise their usage. 4) PerformanceMetrics: Maintain high customer satisfaction scores and retention rates. 5) Communication: Provide regular updates to clients on new features, upgrades, and relevant industry information. … Collaborate with internal teams to ensure client needs are communicated and addressed effectively. Career Progression Successful performance in the Customer Success Manager role will open opportunities for career progression, including the chance to take on more challenging roles such as managing bigger enterprise accounts and being the first escalation More ❯