1 to 25 of 33 Performance Metrics Jobs in the Thames Valley

research priorities and designing experiments through to implementation, data analysis and final recommendations. Your work will directly influence OQC’s technology roadmap and the performance of future quantum processing units. The Role You’ll be a senior member of our Quantum Science & Exploratory Research team, combining hands‐on experimental … technical recommendations. Design, simulate and characterise novel superconducting components for quantum processors and their supporting infrastructure. Measure, calibrate and benchmark superconducting quantum circuits, developing performance metrics and investigating QPU design or processor limitations. Lead investigations into alternative qubit architectures and packaging approaches, translating experimental evidence into recommendations ...

Degrees is a leading technology company specialising in device intelligence, digital performance analytics, and data-driven insights. This apprenticeship role offers hands-on experience across analytics, website performance, competitor research and digital optimisation. About the role: This newly created role will support the Digital Marketing function by using … data-driven platforms, website insights, and content strategies to improve marketing performance and generate new business leads. Working closely with the CEO/Founder, the successful candidate will gain an understanding of the technical aspects that demonstrate the high standards of our services. The role will involve analysing digital ...

company where you can thrive and grow.The Operational IT Vendor Manager is responsible for ensuring the day-to-day value, compliance, and performance of our third-party IT vendors and service providers. This role acts as the primary liaison between internal IT teams (e.g., Service Desk, Infrastructure, Application Support … operational issues to maintain seamless IT services.Key Operational ResponsibilitiesPerformance and Service Delivery Management.SLA & KPI Tracking: Establish, monitor, and report daily and weekly on vendor performance against contractual SLAs and Key Performance Indicators (KPIs) (e.g., uptime, response time, resolution rates).Operational Governance: Plan and lead regular operational review meetings ...

causes and pursue corrective and preventative actions. Collaborate across technology, business, and third-party teams to drive effective service delivery. Analyse incident trends and performance metrics to support continuous service improvement and operational resilience. Build effective service performance reporting with strong data foundations Support and guide incident … including service design, service transition, and service lifecycle management. (Required) IT Risk Management, including operational, security, compliance, and service resilience risk controls. (Required) Service Performance Management, including KPI development, service reporting, monitoring, and continual service improvement methodologies. (Required) Vendor and Third-Party Service Management, including contract management, supplier governance ...

configuration through to production release and operational deployment. Working alongside a SAS Cloud Customer Success Manager, you will help navigate technical challenges and establish performance metrics that align with customer success criteria. Your contributions to documentation, automation, and knowledge sharing will empower global teams to respond swiftly … that meet customers’ and own organization’s needs; responding quickly to resolve difficult customer situations and regain customer confidence.Work Standards: Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.SAS ...

configuration through to production release and operational deployment. Working alongside a SAS Cloud Customer Success Manager, you will help navigate technical challenges and establish performance metrics that align with customer success criteria. Your contributions to documentation, automation, and knowledge sharing will empower global teams to respond swiftly … meet customers' and own organization's needs; responding quickly to resolve difficult customer situations and regain customer confidence. Work Standards: Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed. ...

members, customers, and key internal stakeholders to establish credibility and understanding of the service operationEstablishing and maintaining regular routines, including team meetings, 1:1s, performance reviews, coaching, and recognition activitiesGaining a thorough understanding of service desk performance metrics, including SLA achievement, customer satisfaction, ticket backlog, ticket ageing … Service Delivery Manager role at an IT Managed Service ProviderExperience of managing teams of Technical EngineersA track record of developing and implementing individual performance plansExperience with hiring and interviewing potential employeesExperience of working as part of a wider service delivery functionDemonstrable understanding of incident, problem, and change management ...

with passion and enthusiasm. Effectively negotiate which is consistent with AspenTech’s overall strategy and business interests. Exhibit knowledge of industry value chains, business performance, key trends, and investment drivers. Demonstrate effective selling and prospecting techniques to influence the customer with significant focus on prospecting/new customer acquisition. … AspenTech processes and behaviors including the AspenTech Customer Centric Sales (CCS) methodologies, Account management, Customer Quarterly Business Reviews (QBR), Corporate and regional growth metrics, Use and understanding of the “Sales Tool Kit,” SMB Offering, CRM standards and all sales support residing in the AspenTech Knowledge Base. Provide performance ...

including coordinating workflows across departments, optimizing processes, and ensuring timely delivery of certification and training programs. The Operations Manager will manage resource allocation, monitor performance metrics, and support continuous improvement initiatives to enhance efficiency and service quality. Responsibilities also include assisting with budgeting, vendor and partner coordination, compliance … global initiatives and to maintain a high standard of stakeholder experience. Qualifications Strong operations management and process improvement skills, including workflow coordination and performance monitoring. Experience in project management and resource planning, with the ability to manage timelines and multiple concurrent initiatives. Proficiency with digital tools and platforms used ...

suppliers, and stakeholders to embed a quality-first approach across all processes Managing nonconformances and anomalies, ensuring prompt resolution and root cause analysis Establishing performance metrics and KPIs to track quality performance, drive continuous improvement, and foster a quality-centric culture Essential qualifications and experience: A bachelor ...

rankings. Support the development and launch of new private-label products across all relevant online channels. Identify opportunities to improve website and marketplace performance, productivity, conversion and customer experience. Develop quarterly and annual sales plans, set targets and support product launch and growth strategies. Plan promotional calendars around product … launches, seasonal events and commercial opportunities. Monitor and analyse sales, conversion, traffic, basket value and other key performance metrics across multiple channels. Produce regular performance reports against targets and translate data into clear commercial actions. Evaluate campaign effectiveness and ROI, making recommendations to improve performance. Monitor competitor ...

standards, governance and adoption models.Drive the adoption of modern integration approaches, including API-led, event-driven and hybrid architectures.Use customer insight, usage data and performance metrics to inform prioritisation and investment decisions.Champion a product-led approach, ensuring the platform delivers measurable value for users and the wider organisation.Build … hybrid integration approaches.• Proven ability to identify, prioritise and deliver customer value through platform-led products and services, using data, user insight and performance measures to inform decisions.• Strong stakeholder engagement and influencing skills, with experience building relationships and securing commitment across senior technical, operational and business audiences.Desirable Criteria ...

members. Financial Analysis: Evaluate project profitability, cost structures, and support budget development. Contract Negotiation: Negotiate contracts and agreements to secure projects with favourable terms. Performance Metrics: Establish and report on key performance indicators (KPIs), adjusting strategies as needed. Compliance and Risk Management: Ensure all activities comply with ...

issues, and dependencies, ensuring clear mitigation plans, appropriate escalation, and timely resolution. Provide clear reporting and stakeholder communication on delivery progress, opportunities, blockers, and performance metrics. Balance demand across teams, optimise priorities and capacity, and provide strong drive to execution in support of programme objectives. Work closely with technical ...

programmes. Strong commercial awareness with experience developing profitable service offerings. Excellent analytical, problem solving, communication, and leadership skills. Experience using service management systems and performance metrics. Fluent English (additional languages are advantageous). A full UK driving licence. Willingness to travel internationally as business needs require. Why Join ...

drive mutual growth and align with organizational goals while maintaining strong, long-term relationships with key partners. This role involves leading negotiations, analyzing partner performance, and collaborating with cross-functional teams to integrate partner solutions and identify new opportunities. The ideal candidate will provide leadership to the partner management … team, implement training programs, ensure compliance with agreements, and regularly report performance metrics to senior management, fostering continuous improvement and professional development.**Role Description**(Including, but not limited to)* Lead and develop a team of Microsoft sellers focused on net-new customer acquisition, customer retention and growth across ...

using data, experimentation, and AI-driven insights to maximise results. You'll manage and optimise campaigns across platforms including Google, Microsoft and Meta, turning performance data into actionable improvements that drive ROI, customer acquisition, and business growth. Working closely with senior marketing leaders, you'll have the opportunity … digital marketing activity. What You'll Be Doing Manage and optimise paid media campaigns across Google, Microsoft, Meta, Taboola, and other platforms. Monitor campaign performance and make data-driven recommendations to improve results. Conduct keyword research and create compelling ad copy and creative briefs. Use AI-powered tools ...

events, enablement activities, and solution positioning Identify and assess joint development or strategic collaboration opportunities where appropriate Establish, track, and report on key alliance metrics, milestones, pipeline contribution, and business outcomes Provide regular updates and strategic insight on EMEA partner performance, market opportunities, and competitive activity … commerce, omnichannel, or enterprise SaaS/software ecosystems Experience building regional alliance plans and managing strategic partners across multiple EMEA markets Familiarity with partner performance metrics, pipeline governance, and alliance business planning Ability to influence senior stakeholders internally and externally in a matrixed organisation Disclaimer This job description ...

transformation change including systems, processes and people. These changes will allow the business to scale whilst improving the customer journey and delivering results with metrics to back it up. Role Responsibilities Own the strategy and day-to-day operations of all customer interaction post sale Define channel-specific SLAs … team across support, success, training Define team structure, staffing plans, and hiring roadmaps to support company growth over the coming years Establish individual performance frameworks: set clear KPIs per role (CSAT, NPS, SLA's, adoption, retention), run regular performance reviews, and create development paths Establish reporting and dashboards ...

Workato) and CRM automation tools (HubSpot Workflows, Salesforce Flow) with API connectors. Configure and optimise the AI Agent — defining intents, prompts, actions, guardrails, and performance metrics tailored to each account's workflows. Manage complex, cross‐functional deployments — defining timelines, aligning stakeholders, ensuring accountability, and delivering on time … technical bar across the team. Collaborate with GTM leadership to embed the routines and cadences that drive accountability for expansion pipeline, forecast accuracy, and performance tracking within Key Accounts. Contribute to expansion pipeline and MRR within your portfolio , jointly with the KAM — defining use‐case‐specific expansion strategies, coordinating ...

maximize market share and revenue. Recruit, train, and manage a team of sales specialists to ensure consistent achievement of sales targets. Monitor sales performance metrics and implement tactical adjustments to meet and exceed order values and contract targets. Collaborate closely with marketing, product, and operational teams to align … opportunities. Conduct thorough financial planning and forecasting to guide sales objectives and budgeting. Analyze market trends and customer needs to adjust strategies appropriately. Implement performance tracking systems to measure sales team outcomes and drive improvements. Lead contract negotiations to secure beneficial terms and achieve organizational goals. Your soft skills ...

supporting customer operations, field services, contact centres, operational sites, and digital platforms. You will collaborate across the business to drive service excellence, optimise supplier performance, manage operational risks, and support the transformation of Thames Water's telecoms landscape. What you'll be doing as a Digital Telecommunications Manager Lead … maintain strong relationships with key business, operational, and technical stakeholders. Lead service governance activities, including weekly and monthly operational reviews, reporting, and supplier performance management. Manage telecom service requests, ensuring all requests, incidents, and faults are resolved within agreed service levels. Review and approve root cause analysis reports ...

region and centrally Ensure risk mitigation actions are put in place and tracked to ensure smooth delivery Lead presentations to senior leaders on performance and long-term plans Delivery Own the end-to-end delivery of RAN sites, from nomination through design, acquisition, build, integration and handover to Operations … mindset, with a demonstrable commitment to driving quality and service standards throughout all stages of deployment Data-driven decision maker, able to utilise insight, performance metrics and reporting to inform operational and strategic planning, including focus on budget forecasting, tracking and cost control Advanced analytical and presentation skills ...

always predictable. This means you will play a key role in designing intelligent, resilient testing approaches that can handle variability and ensure consistent performance under real-world conditions. If you're someone who thrives on solving complex problems, enjoys working at the intersection of hardware and software, and wants … Mentor junior team members and embed best practices Enhance tools, processes and documentation across the test function Monitor and report on coverage, usage and performance metrics Eligibility and security requirements Due to the nature of the work: You must be a sole UK national You must be eligible ...

client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues promptly and effectively ...