7 of 7 Performance Metrics Jobs in Oxfordshire

customer engagement. Oversee the e-commerce element of the website using WordPress, WooCommerce and Zoho, ensuring accurate and up-to-date product information and optimisation for SEO. Analyse website performance and implement improvements based on data insights, including conversion rate optimisation, user behaviour analysis, and A/B testing. Collaborate with the marketing team to: Execute targeted digital marketing … design Maintain an in-depth understanding of backup power solutions and power management to represent our products and communicate value to customers effectively. Monitor and report on e-commerce performance metrics, such as sales, conversion rates, customer acquisition costs, and return on investment. Ensure compliance with industry standards and best practices in data privacy, online security, and accessibility. … commerce platforms, preferably with experience in WordPress, WooCommerce and associated plugins. Analytical Skills: Strong analytical skills with experience using analytics tools (e.g., Google Analytics) to optimise user journeys, track performance metrics, and inform strategy. Digital Marketing Acumen: Familiarity with e-commerce marketing strategies, including SEO, SEM, PPC, social media marketing, and email marketing. Project Management Skills: Strong organisational More ❯

contract Lead DevOps Consultant to take full ownership of our clients DevOps functions. This is a unique opportunity to drive meaningful change across the organisations DevOps operations, aligning technical performance directly with customer journeys. The role is deemed outside IR35 and fully remote based. The contract Lead DevOps Consultant will play a critical role in reviewing, challenging and reengineering … is a leader bringing fresh thinking, pushes for best practice, and can deliver a short-term roadmap that sets the DevOps team up for long-term success. Key Responsibilities Performance review of the platform and tooling Own the architecture, performance, and cost-efficiency of the infrastructure Align operations with core e-commerce flows and system performance metrics Drive observability improvements across New Relic and Rollbar Enhance website performance, eliminate slowdowns, and optimise customer experience Review and optimise configurations for security and speed Maintain high standards of cloud security and ensure compliance Ensure Redis and Couchbase databases run smoothly and efficiently Key Experience Proven technical and leadership within high growth DevOps environments Deep understanding of high More ❯

day operations of the customer support function, ensuring customer interactions are handled professionally. Develop and implement customer-centric strategies to improve outcomes while maintaining high satisfaction levels. Monitor team performance, provide coaching and feedback, and support professional development. Handle escalated customer cases with sensitivity and problem-solving expertise. Collaborate with other departments to streamline processes and improve service delivery. … Use data and reporting tools to track performance metrics and identify areas for improvement. Ensure compliance with relevant regulations and internal policies. The Successful Applicant The successful Customer Support Supervisor will have: Proven experience in a customer service or collections environment, ideally with team leadership responsibilities. Strong interpersonal and communication skills, with a focus on empathy and conflict More ❯

day operations of the customer support function, ensuring customer interactions are handled professionally. Develop and implement customer-centric strategies to improve outcomes while maintaining high satisfaction levels. Monitor team performance, provide coaching and feedback, and support professional development. Handle escalated customer cases with sensitivity and problem-solving expertise. Collaborate with other departments to streamline processes and improve service delivery. … Use data and reporting tools to track performance metrics and identify areas for improvement. Ensure compliance with relevant regulations and internal policies. Profile The successful Customer Support Supervisor will have: Proven experience in a customer service or collections environment, ideally with team leadership responsibilities. Strong interpersonal and communication skills, with a focus on empathy and conflict resolution. Ability More ❯

working with advanced materials and additive manufacturing to revolutionize jet engine performance. Data Engineer key responsibilities: Design and maintain robust data logging frameworks to capture real-time jet engine performance metrics Build scalable data architectures for processing and analyzing complex experimental data Create versatile sandbox environments for rapid prototyping and fast iteration Own the data acquisition platforms that … First Class Degree (MSc preferred) in Engineering, Computer Science, or another relevant STEM subject from a top University 2-3 years of industry experience in data analysis for system performance evaluation Proficiency in data acquisition software design and implementation (LabView experience valued) Strong programming skills in collaborative environments (C and Python preferred) Deep understanding of data acquisition systems principles More ❯

of Sales Specialists to support the execution of the go-to-market strategy and target achievement To provide regular management reporting and forecast input on business development activities and performance metrics to the Chief Growth Officer Work directly, and through the sales team, to sell the solutions and services to achieve sales targets and expand market share. Work … of 6years experience of managing a performing sales team, with senior management experience (of managing managers) a key requisite. The candidate should demonstrate the ability to inspire, motivate and performance manage a team. Results Oriented: Demonstrated ability to achieve sales targets and drive business growth. Skills: Effective communication skills (written and verbal) Character: Self-starter mentality with a proven … ability to thrive in a fast-paced, high-growth, and collaborative environment. Key Measures of Success Performance against fiscal targets Customer retention rate Execution against Go to market plans. Customer satisfaction survey. Peer feedback More ❯

Information Systems function, ensuring accurate data collection, reporting, and compliance across all departments. You’ll be instrumental in shaping data-driven decision-making, supporting curriculum planning, funding returns, and performance analysis. Key Responsibilities Oversee the college’s MIS operations, ensuring data integrity and timely reporting Manage ILR submissions and ensure full compliance with ESFA and other funding bodies Lead … and develop a small team of MIS professionals Collaborate with curriculum and support teams to optimise data usage Provide strategic insights through dashboards and performance metrics Ensure GDPR compliance and robust data governance What We’re Looking For Proven experience in MIS management within the Further Education sector Strong understanding of ILR, funding methodologies, and regulatory frameworks Proficiency More ❯