24 of 24 Performance Metrics Jobs in the East Midlands

or further training or significant experience in learning and development Proficient in Articulate, VYOND, Canva, Synthesia Knowledge, Skills and Expertise: Experience and understanding of evaluating and measuring the performance of services. Experience in communications and stakeholder management High level of computer skills with demonstrated competence in Microsoft programme, Excel and learning software as appropriate to the role eg Articulate … including: webinars, annotated presentations, podcasts, video and eLearning. Data analytical skills (both quantitative and qualitative) including the analysis of multiple sources of information to ensure compliance with targets and performance indicators. Knowledge of information governance structures within the HRA and nationally as required by the remit of the post. Excellent organisational skills with the ability to prioritise against a … own and others work as needed. Ability to work in a dynamic, rapidly evolving environment with minimum supervision.Analytical and Judgemental Skills: Highly skilled in design and use of online metrics and analysis of data sets of different types eg performance metrics, qualitative data and synthesis of recommendations. Attention to detail combined with the ability to extract key More ❯

Were looking for a detail-driven, analytically minded Data & Planning Manager to support Whistls fulfilment network by owning key performance metrics, forecasting, and strategic planning across multiple operational sites. This vital role is evenly split across Northampton, Wellingborough, and Lutterworth , supporting the performance, planning, and decision-making processes at each location. Youll be responsible for interpreting complex … customer forecasts to align resource planning. Maintain and develop monthly MI packs for senior management. Collaborate with IT to scope and build daily operational reporting tools and distribute daily performance reports across internal and external teams. Build and maintain SLA and KPI reports for both clients and internal teams. Develop peak planning documents for multiple fulfilment sites. Interpret customer More ❯

ecommerce expert with experience managing a D2C (direct-to-consumer) trading platform. Strong technical acumen with CMS platform Shopify, and marketing tools like Klaviyo. Analytical mindset — comfortable working with performance metrics and web analytics. Commercially driven — you love seeing your ideas translate into measurable growth. Collaborative but independent — you thrive both on your own and within cross-functional More ❯

product feature development and capability improvement with new innovation Partner with product, tech and experience design teams to identify and deliver impactful user and business outcomes Understand and drive performance against both commercial and non-commercial KPIs About Experian Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to … and Skills Consumer product management experience and customer journey experience including A/B optimisation and feature experimentation testing with an Agile environment Product passion and obsession for product performance metrics and feedback, truly understanding customer needs Technical acumen Experience growing demand and engagement in your given product Run or participate in design sprints An analytical approach and More ❯

visualisations that enhance the decision making process. Key Responsibilities Power BI Design: Utilise Power BI Desktop to design and develop interactive reports and dashboards to provide insights into key performance indicators (KPIs), operational metrics, and trends relevant to our operations Employ best practices in data visualisation to create intuitive and visually appealing reports that cater to the specific … and external sources, including databases, spreadsheets, and ERP systems (TROPOS), to create comprehensive datasets for reporting purposes within the operational, tactical, and strategic layers. Data Analysis: Continuously monitor report performance metrics across operational, tactical, and strategic levels, identifying opportunities for improvement such as query optimisation or data caching to maintain efficiency and reliability. Data Security: Define and enforce … on own initiative and involving the full development life cycle Record of designing and implementing complex reports to meet business requirements. Experience working with large datasets and optimising query performance Experience in data preparation including data extraction and transformation, ERP systems (Desirable). Skills Strong proficiency in SQL Excellent computer literacy and knowledge of Microsoft applications & CRM systems, ERP More ❯

initiatives to ensure smooth adoption of new technologies and processes. Team Leadership : Manage and develop the HR Operations team to build a high-performing group that delivers exceptional service. Performance Metrics : Establish and monitor key performance indicators to measure the effectiveness of HR services and identify areas for improvement. Stakeholder Engagement: Collaborate with senior leadership to align More ❯

a key, office-based role; a standalone function overseeing and developing IT infrastructure across a network of UK manufacturing sites. The IT Manager will ensure the security, reliability, and performance of systems, while supporting wider technology initiatives. The role combines hands-on technical expertise with strong project management skills and a collaborative mindset. Youll be central to delivering innovation … to support cross-site collaboration Own cybersecurity governance in partnership with external providers Act as primary lead for GDPR compliance and data governance Define, measure, and report on IT performance metrics (uptime, efficiency, user satisfaction, etc.) Build and support internal IT capability; coach and develop team members as required Deliver projects on time and within scope, coordinating closely More ❯

a key, office-based role; a standalone function overseeing and developing IT infrastructure across a network of UK manufacturing sites. The IT Manager will ensure the security, reliability, and performance of systems, while supporting wider technology initiatives. The role combines hands-on technical expertise with strong project management skills and a collaborative mindset. You’ll be central to delivering … to support cross-site collaboration Own cybersecurity governance in partnership with external providers Act as primary lead for GDPR compliance and data governance Define, measure, and report on IT performance metrics (uptime, efficiency, user satisfaction, etc.) Build and support internal IT capability; coach and develop team members as required Deliver projects on time and within scope, coordinating closely More ❯

Define short-term and long-term roadmaps, setting clear goals, goals, and important results. Business Case Development: Create business cases for new product investments and enhancements to existing capabilities. Performance Optimisation: Monitor and improve performance against both commercial and non-commercial Indicators. Partnership: Collaborate with commercial, compliance, technology, and design teams to deliver impactful user and outcomes. Innovation … to inform product strategy. Qualifications Data focused Product management experience Degree level qualification or equivalent professional experience Experience adopting Agile delivery methodologies Demonstrate product passion and obsession for client performance metrics and feedback Additional Information Benefits package includes: Flexible work environment, working hybrid or in the office if you prefer. Great compensation package and discretionary bonus plan Core More ❯

strong relationships with key customers, acting as the main point of contact Identify areas for service improvement and work towards implementing appropriate solutions Monitor and report on service delivery performance metrics and KPIs Ensure compliance with relevant service delivery standards and processes Manage escalations and resolve any issues or conflicts that may arise Stay up-to-date with More ❯

management Platform Engineering Build scalable AI platforms that interface with our music management systems Develop APIs and edge AI capabilities for real-time audio delivery in retail environments Establish performance metrics to evaluate AI agent outcomes and business impact Innovation Leadership Lead generative AI experimentation in music and voice Evaluate emerging AI trends for commercial audio application Mentor More ❯

that streamline operations, reduce costs, and improve service quality. Working with external partners, contractors, and regulatory bodies to ensure process improvements meet compliance and customer expectations, you will analyse performance metrics (e.g., tenant satisfaction, repair times, rent arrears) to measure the effectiveness of current processes and proposed changes. The ICT Process Improvement Analyst will assist in the planning More ❯

presentations and tailored proposals. Collaborative Partner: Work seamlessly with internal teams for flawless product/service delivery and outstanding customer service. Achieve & Exceed: Meet and surpass sales targets and performance metrics. Market Insight: Stay informed on industry trends, market conditions, and competitors to provide strategic insights. Problem Solver: Handle client inquiries and resolve issues promptly and effectively. Organized Pro More ❯

presentations and tailored proposals. Collaborative Partner: Work seamlessly with internal teams for flawless product/service delivery and outstanding customer service. Achieve & Exceed: Meet and surpass sales targets and performance metrics. Market Insight: Stay informed on industry trends, market conditions, and competitors to provide strategic insights. Problem Solver: Handle client inquiries and resolve issues promptly and effectively. Organized Pro More ❯

Technical Lead) ?? Location: Hinckley ?? Employment Type: Permanent ?? Department: Electrical & Electronic Systems (EES) Are you passionate about Electromagnetic Compatibility (EMC) and ready to make a real impact in a high-performance engineering environment? We're looking for a skilled EMC Engineer or Senior EMC Engineer (Technical Lead) to join the Electrical & Electronic Systems team. This is your chance to work … manage EMC specifications and documentation . Work with suppliers to manage EMC test plans and validation. Maintain the EMC component database and track compliance progress. Generate and present EMC performance metrics (KPIs) to leadership. Chair our internal EMC working group and support company-wide awareness. Contribute to whole vehicle EMC testing in partnership with the T&D team. More ❯

a strategic thinker who still loves rolling up your sleeves and getting stuck into campaigns? Do you thrive on seeing people grow just as much as you enjoy seeing performance metrics soar? If so, this PPC Team Lead opportunity could be your ideal next step. You’ll be joining a high-performing, people-first agency who partner with … a number of lifestyle, D2C, SaaS, and service-led brands, and they’re looking for a PPC leader who’s equal parts strategist, mentor, and performance marketer. You’ll lead a close-knit PPC team, oversee a portfolio of retained clients, and play a vital role in evolving the agency’s paid media offering. If you're ready to … You will attend client meetings, lead pitches, and step in when senior support is needed to ensure PPC campaigns are results-driven, aligned to client goals, and flawlessly executed. Performance & Growth You will own the revenue performance of the PPC department and ensure KPIs and retention goals are met. This will involve contributing to forecasting, pipeline planning, and More ❯

presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues promptly and effectively Maintain accurate records of client More ❯

presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues promptly and effectively Maintain accurate records of client More ❯

curation of content for various marketing channels, including social media, blogs, and newsletters Social Media management: Support with creation of social media posts, planning of future posts and analysing performance metrics Create and amend marketing collateral/assets such as brochures, leaflets, on/off-line ads, social media posts and videos Event coordination: Assist in the planning … and execution of marketing events, such as trade shows and webinars. Manage event collateral and merchandise Data analysis: Help track and analyse marketing metrics and performance data to identify opportunities for improvement and optimise campaigns Email marketing: Support the development and execution of email marketing campaigns, including drafting and proofreading emails, managing contact lists, and tracking campaign performance … world of technology and launch a rewarding career in IT. Youll get hands-on experience in all areas of technical support, from configuring devices to supporting with software, optimising performance and setting up virtual environments. With our unique curriculum and one-to-one support, youll accelerate your skills and get the qualification and confidence you need to thrive in More ❯

role: Marketplace Management: Maintain and expand their accounts on various online platforms. Ensure all product listings are current, optimised, and visually appealing. Manage product variations, descriptions, pricing, and images. Performance Monitoring: Track and analyse sales performance and advertising ROI. Generate regular reports to identify growth opportunities. Customer Experience & Operations: Coordinate order processing, shipping, and stock availability with internal … teams. Monitor customer feedback and respond promptly. Ensure compliance with service level agreements and performance metrics. Content & Promotions: Collaborate with the marketing team to execute promotions and campaigns. Conduct A/B testing on content elements to enhance performance. Compliance & Administration: Stay updated with changing policies and requirements of each marketplace. Ensure all product listings comply with platform guidelines … Excellent attention to detail and strong organisational skills. Ability to multitask and thrive in a fast-paced environment. Experience in product distribution is an advantage. Benefits: Competitive salary and performance incentives. Opportunities for professional growth and development. Dynamic and supportive work environment. To apply for the Ecommerce Coordinator position, please submit your CV and a cover letter detailing your More ❯

Macildowie are excited to be working with a lead Ecommerce business, based in Loughborough. This is a hands-on role focused on managing and optimising performance across third-party marketplaces, with a particular emphasis on Amazon. The successful candidate will play a key role in driving growth and efficiency within a growing digital sales environment. Key Responsibilities: Day-to … day management of online marketplaces (with a primary focus on Amazon). Optimise listings, monitor product performance, and manage advertising (basic campaign setup and performance tracking). Collaborate with internal teams to ensure accurate product data, pricing, and availability. Manage relationships with aggregator platforms (e.g., Linnworks, BigCommerce, ChannelEngine). Troubleshoot and improve marketplace operations including dispatch rates, returns … and customer feedback. Support the reactivation and growth of international marketplaces (especially EU-focused platforms such as Mirakl and Amazon EU). Generate regular performance reports and actionable insights to inform commercial decisions. Maintain a high standard of content and listings aligned with brand tone and product specifications. Candidate Profile: Experience: 3-5 years' experience in e-commerce or More ❯

more personalised campaigns that truly put the customer first. Responsibilities: Managing and executing CRM campaigns across email, SMS, and digital platforms Creating and optimising automated customer journeys Analysing campaign performance to drive engagement, retention, and ROI Supporting the development of segmentation strategies and loyalty initiatives Collaborating with marketing, digital and product teams to align CRM with wider business goals … in a CRM, email communication or digital campaign role Strong working knowledge of CRM platforms (Salesforce, HubSpot, or similar) Data-driven mindset with a keen eye for detail and performance metrics Confident using tools like Google Analytics and Excel for reporting and analysis A self-starter who enjoys working in a collaborative, fast-paced environment Working Hours: Monday More ❯

a cohesive and consistent go-to-market strategy across multiple product and service lines Build and maintain senior relationships with key customer and partner organisations Define and drive key performance metrics, ensuring commercial targets are met Lead pricing strategy, customer segmentation, lead generation, campaign activity and proposition development Identify and act on growth opportunities in new markets and … create shared direction, and build cross-functional alignment Strong understanding of go-to-market strategy, sales enablement, brand development and digital marketing Commercially astute, data-driven and comfortable owning performance metrics at scale Confident operating at board level, able to influence and collaborate with senior stakeholders Experience in the education, B2B services or public sector space is desirable … by local authorities, and a significant proportion of our profits is reinvested into frontline public services. Over £77 million has already been returned, reflecting our commitment to combining commercial performance with meaningful social impact. Inclusion & Accessibility We are committed to fostering a diverse and inclusive workplace where everyone feels valued and respected. We encourage applications from suitably qualified people More ❯

of contact for customers, ensuring services are delivered in line with expectations and contractual obligations. Build strong working relationships across internal departments including Sales, Engineering, and Product Management. Governance & Performance Own and track service performance metrics, utilisation rates, and customer satisfaction KPIs. Report on services function health to the executive team, providing insight and recommendations. Ensure compliance More ❯