1 to 25 of 76 Performance Metrics Jobs in the Thames Valley

different formats appropriate for multi-channel and full funnel marketing campaigns. Brand Strategy Support: Support brand development and understand how content relates to commercial objectives. You'll own content performance metrics and iterate based on engagement and conversion data. Content Calendar Management: You'll own our content calendar, ensuring consistent output across all channels while maintaining quality standards. … alone. Experience in B2B marketing campaigns and understanding how creative content drives business outcomes. Exceptional storytelling skills to translate complex technical concepts into engaging content. Ability to analyze content performance metrics and data to inform creative decisions and improve content strategy. You need to have the following: Worked in a startup environment before. Proficiency with multimedia content production. More ❯

Stakeholder Engagement : Communicate data strategy and insights to senior leadership and stakeholders, fostering a data-driven culture throughout the organisation assuring the right ownership and accountability across the business. Performance Metrics : Establish key performance indicators (KPIs) and feedback loops to measure and report on the success of Data and Information initiatives, continuously improving data practices. Qualifications and More ❯

Partner with IT systems teams to implement automation and workflow improvements using ServiceNow and other tools. Team Management: Lead, coach and develop a team of IT support specialists; conduct performance reviews and promote professional growth. Escalation & Issue Resolution: Serve as the primary escalation point for complex technical problems, ensuring swift and effective resolution. Service Excellence: Maintain service-level targets … while upholding a consistent, high-touch support experience across all European offices. Continuous Improvement: Analyse trends, survey data and ticket metrics to identify improvement opportunities and drive service enhancements. Process & Documentation: Maintain and enhance helpdesk procedures, documentation and internal knowledge bases. Performance Metrics: Define and monitor KPIs and SLAs to ensure accountability and transparency in service delivery. More ❯

ensure timely data updates Business Intelligence & Reporting Develop and maintain standard business reports and dashboards Create ad-hoc reports based on stakeholder requirements Support the creation of KPIs and performance metrics Assist in data visualization best practices implementation AI Integration & Prompt Engineering Create and optimize AI prompts for various business applications Collaborate with teams to identify opportunities for More ❯

close partnership with peers across Product and Operations. You will be responsible for delivering a highly reliable, scalable, and secure platform (TP3) while embedding the engineering discipline, governance, and metrics required to support Trustonic’s next stage of growth. This role requires both strategic oversight and operational excellence, ensuring that Trustonic’s technology remains scalable, performant, reliable and aligned … evolve the engineering strategy in alignment with product, commercial, and business objectives. Guide long-term technology architecture and infrastructure planning for global scalability. Embed platform reliability, service quality, and performance metrics at the heart of engineering execution. Oversee a scalable, secure multi-tenant SaaS architecture on AWS; drive standards, patterns, and guardrails, including Android & applications Lead an effective … with Operations and Support to ensure handoffs are smooth, access is appropriately managed, and support tooling is fit for purpose. Create transparency and accountability through clear reporting of engineering performance to the Executive and wider leadership team. Team and organisation Lead, design, grow, mentor and inspire a global team of in-house/offshore engineers and external development partners. More ❯

risk assessments and support mitigation strategies for cloud and technology operations. Work with technical teams to ensure best practices are followed in cloud hosting and infrastructure management. Monitor service performance metrics and report on key operational insights. Ensure compliance with security standards, governance policies, and regulatory requirements. Key Skills: Experience in cloud hosting, IT service management, or technology More ❯

risk assessments and support mitigation strategies for cloud and technology operations. Work with technical teams to ensure best practices are followed in cloud hosting and infrastructure management. Monitor service performance metrics and report on key operational insights. Ensure compliance with security standards, governance policies, and regulatory requirements. Key Skills: Experience in cloud hosting, IT service management, or technology More ❯

that dashboards are aligned with stakeholder goals and deliver accurate, impactful visualizations. You leverage Snowflake to extract, transform, and model relevant data, maintaining scalable structures that support KPIs and performance metrics across departments. Your work enables data-driven decisions , process optimization, and operational visibility. Key Responsibilities Business & Data Alignment : Gather requirements, translate them into data logic, and ensure More ❯

service efficiency and effectiveness. Manage risk assessments and mitigation strategies for cloud and technology operations. Provide leadership and guidance to technical teams, ensuring best practices are followed. Monitor service performance metrics and report on key operational insights. Ensure compliance with security standards, governance policies, and regulatory requirements. Required Skills & Experience Strong experience in managed services, cloud hosting, and … IT service management. Expertise in cloud platforms such as AWS, Azure, or Google Cloud. Excellent stakeholder engagement and communication skills. Ability to analyze service performance and implement improvement strategies. Experience in leading cross-functional teams within a managed service environment. Knowledge of ITIL frameworks and service life cycle management. Please send CV for full details and immediate interviews. We More ❯

service efficiency and effectiveness. Manage risk assessments and mitigation strategies for cloud and technology operations. Provide leadership and guidance to technical teams, ensuring best practices are followed. Monitor service performance metrics and report on key operational insights. Ensure compliance with security standards, governance policies, and regulatory requirements. Key Skills/requirements Strong experience in managed services, cloud hosting … and IT service management. Expertise in cloud platforms such as AWS, Azure, or Google Cloud. Excellent stakeholder engagement and communication skills. Ability to analyze service performance and implement improvement strategies. Experience in leading cross-functional teams within a managed service environment. Knowledge of ITIL frameworks and service lifecycle management. Shift allowance of £400 a month is paid for shift More ❯

service efficiency and effectiveness. Manage risk assessments and mitigation strategies for cloud and technology operations. Provide leadership and guidance to technical teams, ensuring best practices are followed. Monitor service performance metrics and report on key operational insights. Ensure compliance with security standards, governance policies, and regulatory requirements. Key Skills/requirements Strong experience in managed services, cloud hosting … and IT service management. Expertise in cloud platforms such as AWS, Azure, or Google Cloud. Excellent stakeholder engagement and communication skills. Ability to analyze service performance and implement improvement strategies. Experience in leading cross-functional teams within a managed service environment. Knowledge of ITIL frameworks and service lifecycle management. Shift allowance of £400 a month is paid for shift More ❯

risk assessments and support mitigation strategies for cloud and technology operations. Work with technical teams to ensure best practices are followed in cloud hosting and infrastructure management. Monitor service performance metrics and report on key operational insights. Ensure compliance with security standards, governance policies, and regulatory requirements. Required Skills & Experience Experience in cloud hosting, IT service management, or More ❯

risk assessments and support mitigation strategies for cloud and technology operations. Work with technical teams to ensure best practices are followed in cloud hosting and infrastructure management. Monitor service performance metrics and report on key operational insights. Ensure compliance with security standards, governance policies, and regulatory requirements. Key Skills/requirements Experience in cloud hosting, IT service management More ❯

risk assessments and support mitigation strategies for cloud and technology operations. Work with technical teams to ensure best practices are followed in cloud hosting and infrastructure management. Monitor service performance metrics and report on key operational insights. Ensure compliance with security standards, governance policies, and regulatory requirements. Key Skills/requirements Experience in cloud hosting, IT service management More ❯

the business to understand existing processes, constraints and opportunities for improvement. Facilitate workshops, interviews, and meetings with stakeholders to collect data, define process, and capture user feedback. Analyse process performance metrics and KPIs to evaluate the effectiveness of current processes. Create process flow diagrams (BPMN, flowcharts, or other relevant methods) to visually represent current processes. Develop detailed process More ❯

and execute strategic sales plans to meet company objectives and revenue goals Oversee the daily operations of the sales team, ensuring efficient and effective processes Set sales targets, monitor performance, and ensure team alignment with organizational goals Lead, mentor, and develop the sales team, fostering a culture of high performance and continuous improvement Collaborate with the CRO and … executive team to align sales strategies with overall business objectives Prepare and present regular sales reports, forecasts, and performance metrics to the executive team Manage the sales budget, ensuring optimal allocation and utilization of resources Coordinate with marketing, product development, and customer support teams to ensure a seamless customer experience Sales Responsibilities: Actively engage in selling GK8’s More ❯

corrective actions and preventive measures. Monitor and report on problem resolution progress, ensuring timely closure and documentation. Drive continual service improvement (CSI) initiatives based on problem insights and service performance data. Ensure problems are prioritised based on business impact and risk and escalated appropriately when necessary. Conduct regular problem reviews with stakeholders to ensure accountability and progress. Incident & Major … lessons learned and ensure follow-up actions are tracked and completed. Integration with the Problem Management processes to ensure recurring incidents are investigated and addressed. Monitor incident trends and performance metrics to identify opportunities for service improvement. Ensure compliance with SLAs and OLAs, escalating breaches and risks appropriately. Provide regular incident reporting and analysis to stakeholders, including dashboards More ❯

recurrence. Desirable Executive Presentation Skills: Experience in presenting complex status and analysis in formats such as PowerPoint presentations or formal reports to senior boards or large groups of staff. Performance Metrics Analysis: Experience in gathering, analysing, and acting upon data (e.g., from incidents, service requests) to optimise the technical and operational environment and drive continuous improvement. Disclosure and More ❯

stakeholders, understanding their current service requirements and building out a service plan to support in value realisation and service expansion. Conduct regular service reviews with the customer to discuss performance, improvements, and upcoming requirements. Gather and translate business needs into actionable enhancements, business critical updates and new Anaplan models . Manage escalations , ensuring critical issues are addressed promptly and … keeping the customer informed of resolutions. Service Management & Operations Ensure that service delivery aligns with the agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) . Oversee the incident management , problem resolution , and change management processes related to Anaplan support. Monitor ticket trends , identifying recurring issues and ensuring proactive resolution to reduce future incidents. Financial & Commercial Management Track … support team , ensuring workloads are balanced and high-priority issues are addressed promptly. Collaborate with our technical consultants to implement system improvements and new features. Governance & Reporting Maintain service performance reports , highlighting trends, SLAs, and areas for improvement. Provide quarterly or monthly service reports , presenting insights on ticket volumes and themes, response times, lessons learnt, opportunities for improvements. Understand More ❯

the day-to-day operations of the SDR team, including real-time coaching and mentoring; tracking of inbound outreach (call, statistics, opportunity conversion rates); and pipeline generation. Own SDR performance metrics and KPIs; conduct regular performance reviews and establish ongoing operational and professional growth plans. Constantly coach to skill gaps and inspire the team to initiate self … revenue growth. Proven experience in recruiting, retaining, and developing top talent within a sales organization. A strong record of meeting and exceeding targets, with experience tracking and reporting on performance metrics. Excellent communication skills (both verbal and written), combined with strong organizational abilities. A data-driven mindset, with the ability to thrive in a high-growth, fast-evolving environment. More ❯

the day-to-day operations of the SDR team, including real-time coaching and mentoring; tracking of inbound outreach (call, statistics, opportunity conversion rates); and pipeline generation. Own SDR performance metrics and KPIs; conduct regular performance reviews and establish ongoing operational and professional growth plans. Constantly coach to skill gaps and inspire the team to initiate self … revenue growth. Proven experience in recruiting, retaining, and developing top talent within a sales organization. A strong record of meeting and exceeding targets, with experience tracking and reporting on performance metrics. Excellent communication skills (both verbal and written), combined with strong organizational abilities. A data-driven mindset, with the ability to thrive in a high-growth, fast-evolving environment. More ❯

Drink, and Entertainment sectors. The role combines hands-on technical analytics work with client-facing responsibilities, leading the agency’s analytics function and ensuring high-quality data insights for performance, creative, and strategy teams. THE ROLE AND RESPONSIBILITIES: Lead analytics projects across a portfolio of digital clients. Set up and manage Google Tag Manager (GTM) containers, tagging plans, and … tracking implementation. Oversee analytics accounts, ensuring data accuracy and consistency across GA4, Looker Studio, and BigQuery integrations. Develop and maintain client dashboards and reporting frameworks. Analyse performance data to deliver actionable insights and strategic recommendations. Present data and insights confidently to internal teams and clients. Line manage and mentor an offshore analytics specialist. Collaborate closely with performance, creative … frameworks. Skilled in data analysis, interpretation, and storytelling for both technical and non-technical audiences. Experience integrating and using BigQuery or similar data platforms. Solid understanding of digital marketing performance metrics (SEO, SEM, paid media, CRO, CRM). Comfortable working autonomously and taking ownership of analytics strategy. Excellent communication and presentation skills. Experience managing or mentoring team members More ❯

security configurations. Deploy and configure Windows Server platforms (2012 R2, 2016, and 2022) across physical and virtual environments. Implement and maintain Systems Center Operations Manager (SCOM) — creating baselines, defining performance metrics, thresholds, and automated alerts. Participate in infrastructure rollout projects, upgrades, and migrations, ensuring minimal downtime and seamless transitions. Collaborate with networking, security, and application teams to deliver … knowledge of O365 administration, including MFA, Teams, and Intune deployments. Experience with Windows Server 2012 R2, 2016, and 2022 platforms. Solid understanding of Systems Center Operations Manager (SCOM) — creating performance baselines and thresholds. Demonstrated success in system rollouts, upgrades, and migrations. Excellent troubleshooting, analytical, and documentation skills. Desirable Qualifications: VMware Certified Professional (VCP) certification. Microsoft Certified: Windows Server/ More ❯

sales team and other stakeholders in the region. Your Impact We are looking for a proven first-line sales leader with great energy, leadership, and initiative to drive team performance and revenue growth for our sales team. This role will entail: Develop and execute targeted sales and go-to-market (GTM) strategies focused on pipeline generation, technically winning, and … Firewall offerings and use cases to meet those requirements. Evangelize the importance and value of securing AI across industry events, executive briefings, and thought leadership opportunities Track and report performance metrics, pipeline health, and market insights to support forecasting and strategy refinement in your area. Build close partnerships with the sales team and cloud service providers in the More ❯

Work with engineering teams to improve data integrity, pipelines, and governance across international markets. Develop actionable dashboards – Create scalable, user-friendly dashboards that deliver real-time insights on key performance metrics (tNPS, Issue Resolution, AHT, etc.). Deliver deep-dive analytics – Conduct root-cause analysis to identify pain points and drive operational improvements. Support experimentation – Analyse A/ More ❯