26 to 41 of 41 Problem Management Jobs in London

supporting both corporate and personal iOS, Windows, and macOS devices. This role will drive the development of secure access solutions, work closely with Product Management on backlog refinement and prioritisation, and ensure an optimal balance between security, scalability, and user experience. 2. Key Responsibilities Design, develop, and enhance … platform enhancements and work with vendors to improve product capabilities. Provide technical leadership for ZTNA engineering initiatives and roadmap delivery. Manage complex technical issues, problem management activities, and L3 support escalations. Build and maintain technical documentation, including solution designs, release notes, testing documentation, and operational procedures. Collaborate with ...

Entra ID • Support identity and access in Entra ID – MFA, self-service password reset and Conditional Access issues – working with Information Security Endpoint management (Intune, Autopilot, Apple) • Manage the Windows and Apple device lifecycle through Microsoft Intune – Windows Autopilot and Apple Business Manager enrolment, configuration, compliance, apps, patching … before colleagues are affected • Keep asset records accurate, and contribute to global build standards with the Intune & EUC Product Owner Continuous improvement and knowledge management • Find the cause of repeat issues and fix them for good, contributing to Problem Management and improvement sprints • Shift work left: write ...

experienced SAP PSCD Functional Consultant to join a public sector programme delivering enhancements and project work relating to SAP Tax and Revenue Management (TRM) solutions. This is a challenging and varied role requiring strong functional expertise across SAP PSCD (FI-CA), excellent stakeholder management skills, and the ability … service environments. Conduct impact assessments and contribute to solution design and project planning activities. Ensure documentation is completed to appropriate standards and methodologies. Support problem management, incident resolution, and continuous improvement activities. Required Skills & Experience Strong hands-on experience with SAP Public Sector Collections and Disbursements (PSCD). ...

customers, giving them a clear, low-friction route onto the platform. Key responsibilities - Platform engineering Lead design and build of Azure Landing Zones: management groups, subscription vending and hub-and-spoke networking. Own the provisioning pipelines and a reusable Terraform/Bicep module library built on Azure Verified Modules. … acceptance, with runbooks and documentation in place before handover to Cloud Run (BAU operations). Lead resolution of platform incidents, feed root causes into problem management, and reduce toil through automation as part of continual service improvement. Consumer experience and adoption Understand the consumer journey and operate ...

driving reliability, performance, and operational excellence across Ricoh's hybrid cloud and on-prem environments. You will help shape SRE practices, support incident and problem management, embed automation, and ensure infrastructure operations meet the highest security and compliance standards, including ISO 27001. This is a hands-on technical … knowledge of Azure and on-prem infrastructure (IaaS, PaaS, networking, identity, storage) Hands-on experience with infrastructure-as-code (Terraform, ARM/Bicep), configuration management (Ansible, PowerShell DSC), and CI/CD tooling (Azure DevOps, GitHub Actions) Experience with monitoring and observability stacks Solid understanding of OS fundamentals (Windows ...

ensuring projects are completed on time, within budget, and to the highest quality standards. Creates, reviews, and maintains documentation, including design review, commissioning, and problem-solving papers. Implements and oversees quality control processes to ensure all construction activities meet design specifications and industry standards. Conducts detailed site walks … construction activities align with the approved design plans and specifications. Oversees the installation of power, cooling, networking, and structured cabling systems.ResponsibilitiesKey ResponsibilitiesConstruction Project Management-Project Planning and Execution:-Leads the construction of data centers by colocation providers, ensuring projects are completed on time, within budget, and to the highest ...

technical professionals across support, engineering and field services, creating a culture of accountability, ownership and customer focus. Working closely with Service Delivery, Account Management, Security and Professional Services teams, you will ensure clients receive a world-class service experience while driving automation, standardisation and operational efficiencies across the business. … drive performance, accountability and continuous improvement. Create a high-performing culture focused on service excellence, collaboration and customer satisfaction. Manage recruitment, onboarding, performance management and succession planning. Build clear development pathways for technical staff and future leaders. Service Operations Own day-to-day service performance across incidents, requests, escalations ...

business hours.To onboard new systems for support.To complete application support stability projects to improve current operational processes.To work with development teams to ensure change management process is implemented correctly.To work to create proactive solutions to ensure systems are resilientTo analyze and trend all incoming service request metrics to identify … interdependencies.Regulatory and Compliance Assurance: Understanding ternal regulatory mandates (e.g., SFTR, Dodd-Frank).Domain Knowledge: Comprehensive understanding of the trade lifecycle, including trade booking, collateral management, and settlement cycles.Familiarity with industry-standard Securities Lending platforms (e.g., Equilend, Pirum) and associated data interfacesQualifications:Experience in an Application Support role.Experience installing, configuring ...

resolve issues. Knowledge of Site Reliability Engineering (SRE) principles, with an understanding of system reliability, availability, and stability practices. Experience using issue tracking and problem management tools to log, report, and manage incidents through to resolution. Clear and concise written and verbal communication skills, with the ability ...

Corporate Bank, the Investment Bank, the Private Bank and the Asset Manager DWS. There are also a number of highly skilled functions performing key management tasks. 'Together we're sharing new perspectives and transforming what it means to be a bank.' AMS is a global workforce solutions partner committed … such as Grafana and Geneos. Troubleshoot complex production issues, drive root cause analysis and improve system resilience, performance and scalability. Support change, incident and problem management processes, maintaining clear technical and operational documentation. The skills you'll need: Proven experience in SRE, Production Engineering, DevOps or production automation ...

operational stability of software applications and systems Own the US perimeter, proxy, and SSE/SASE engineering roadmap and execution, including intake, prioritization, dependency management, delivery governance, and stakeholder alignment across cybersecurity, network services, operations, and application and platform teams. Define and operationalize standards, reference architectures, and reusable engineering … risk reduction and resilience outcomes. Drive operational excellence at scale for perimeter, proxy, and SSE services in the US, including incident, change, and problem management rigor, observability and resiliency validation practices, automation to improve repeatability and evidence quality, reduction of client and partner impact, and execution of Technology ...

operational stability of software applications and systems Own the US perimeter, proxy, and SSE/SASE engineering roadmap and execution, including intake, prioritization, dependency management, delivery governance, and stakeholder alignment across cybersecurity, network services, operations, and application and platform teams. Define and operationalize standards, reference architectures, and reusable engineering … risk reduction and resilience outcomes. Drive operational excellence at scale for perimeter, proxy, and SSE services in the US, including incident, change, and problem management rigor, observability and resiliency validation practices, automation to improve repeatability and evidence quality, reduction of client and partner impact, and execution of Technology ...

operational stability of software applications and systems Own the US perimeter, proxy, and SSE/SASE engineering roadmap and execution, including intake, prioritization, dependency management, delivery governance, and stakeholder alignment across cybersecurity, network services, operations, and application and platform teams. Define and operationalize standards, reference architectures, and reusable engineering … risk reduction and resilience outcomes. Drive operational excellence at scale for perimeter, proxy, and SSE services in the US, including incident, change, and problem management rigor, observability and resiliency validation practices, automation to improve repeatability and evidence quality, reduction of client and partner impact, and execution of Technology ...

meaningful observability with Grafana Cloud, Elastic Cloud and AWS-native tooling, using well-designed logs, metrics, traces and alertsTake part in incident response and problem management, helping teams restore service quickly and turning lessons into lasting improvementsReduce toil by automating repetitive manual work and designing out recurring failure … data protection, resilience and operational controlHelp maintain strong multi-account governance, including permission boundaries, SSO and OIDC integrations, policy controls and auditabilityContribute to cost management through better visibility, tagging, resource efficiency and cost-aware platform decisionsTreat customer impact, data privacy and security as first-class considerations in design ...

role We are looking for a highly organised and proactive Service Transition Manager to join our Service Management team within the Digital, Data and Technology (DDaT) department at Natural Resources Wales (NRW) This pivotal role will lead the end-to-end transition of digital projects into live operational services … ensuring that all activities align with NRW's corporate project management methodologies and standards. You will play a critical part in ensuring that new or enhanced digital services are delivered smoothly, effectively, and with long-term sustainability in mind. As Service Transition Manager, you will work closely with project ...

continuous improvement of team documentation, knowledge bases and operational processes. Highlight recurring customer issues, product gaps and service deficiencies to Service Delivery, Product Management and Engineering teams to drive product and platform improvements. Lead and support operational readiness activities for new customer onboarding, product launches, platform enhancements and custom … minimise customer impact and ensure service stability. Identify opportunities to improve service reliability, operational efficiency and supportability through automation, process improvement and proactive problem management. Mentor and support less experienced team members through knowledge sharing, coaching and technical guidance. Maintain professional development through ongoing training and relevant industry certifications. ...