Software, Manufacturing, Supplier Quality and Aftersales to establish root causeTranslate customer descriptions and dealer reports into structured, reproducible engineering problem statementsLead structured problem-solving activity using 8D, fault-tree analysis, 5 Why and other appropriate quality toolsDefine immediate containment, diagnostic and repair instructions for dealer networksSupport software … information and electrical specificationsExperience diagnosing intermittent and complex electrical faultsUnderstanding of software configuration, calibration control and vehicle reflashing processesStrong knowledge of structured problem-solving and quality tools, including 8D, FMEA, APQP and PPAPAbility to communicate effectively with software, electrical, manufacturing and dealer-service teamsStrong analytical capability and attention ...