Workforce Management Scheduler
- Hiring Organisation
- Local Government Federal Credit Union
- Location
- Raleigh, North Carolina, United States
- Employment Type
- Permanent
- Salary
- USD Annual
Strong understanding of workforce metrics such as ASA (Average Speed of Answer), AHT (Average Handle Time), and FTE (Full-Time Equivalent). Excellent problem-solving skills and the ability to make decisions under pressure. Ability to function in a Consumer business office environment and utilize standard office equipment ...