1 to 25 of 82 Process Improvement Jobs in Central London

challenge feedback, optimize business architecture, and identify opportunities for transformation. Lead development initiatives, collaborating with engineering and delivery teams to ensure business requirements are accurately captured and implemented. Promote process improvement, automation, and innovation, especially in accounting workflows, reconciliations, and reporting. Facilitate strategic discussions around future areas of transformation, positioning Coforge as a long-term partner in operational … modeling. Basic familiarity with SQL queries; technical depth not required but ability to interpret data is essential. Limited prior experience in AI or automation, but openness to innovation and process improvement is expected. Excellent communication and stakeholder management skills, with the ability to instill confidence in global banking teams. Strategic mindset with the ability to evangelize product value More ❯

Business Analyst – TOM, Local Authority, Strategic, process mapping, Hybrid, London Our Client within Local Authority are seeking a proven TOM Business Analyst to join our team and lead initiatives focused on service improvement and efficiency, particularly in front-door/customer services. Role Overview: The Target Operating Model Business Analyst will be instrumental in identifying opportunities for service … operational efficiencies. You will work closely with data and insight colleagues to analyse current processes, recommend improvements, and deliver impactful solutions. Key Responsibilities: Identify and analyse opportunities for service improvement and efficiencies, primarily within front-door/customer service functions. Collaborate with data and insight teams to gather intelligence, develop recommendations, and implement efficiency initiatives. Ensure projects are well … managed, and aligned with the Council’s strategic objectives and priorities. Lead the creation, review, and validation of documentation for redesigned processes, supporting new ways of working and enhancing process-specific technology functionalities. Develop workflow diagrams, case studies, user stories, and other documentation to support process redesign and technology integration. Facilitate stakeholder engagement and workshops to validate process More ❯

experience, who can thrive in a rapidly growing, dynamic business with a huge emphasis on collaborating with our clients to help them deliver exceptional service. The role The Business Process Consultant role works with our customers to help them understand and achieve their desired business goals. We are a leading team of process experts who offer our customers … As part of the BPC team, you will work with our customers to help them expand their use of the platform and increase their return on investment. Our Business Process Consultants are the process experts as part of our project teams. The role involves running discovery workshops and shaping requirements to working with the technical team to design … solutions our customers want and need. This role needs someone who has a passion for process and is knowledgeable and experienced working with the ServiceNow platform and complex digitalisation projects. We stand by our values and when we’re looking for the best of the best to join us, we look for people who share these values too. No More ❯

and providing line management, guidance, and escalation support for the wider PM function. As a key partner to the Head of Delivery, you will support strategic initiatives such as process improvement, resourcing and forecasting, ensuring that our Professional Services function operates efficiently and consistently delivers for our clients. This is a step beyond project management - it combines delivery … PMs to improve their delivery skills and stakeholder management. Support the hiring, onboarding, and training of new PM team members. Foster a culture of collaboration, knowledge sharing, and continuous improvement within the team. Process & Continuous Improvement Partner with the VP of Professional Services to design, improve, and embed PM standards, processes, and frameworks. Champion best practices in More ❯

Job Title: Global Process Owner (Payroll & Compliance) Location: London/Cambridge Employment Type: Full time The Job As the Global Process Owner (GPO) for Payroll, you will be responsible for designing, governing, and continuously improving the global payroll processes across all regions. You will ensure payroll operations are compliant, efficient, and aligned with business objectives, while driving standardization … and automation. This role requires strong leadership, stakeholder management, and expertise in global payroll operations. Responsibilities Process Ownership & Strategy Define and maintain the global payroll process framework, including policies, standards, and controls. Develop and execute a roadmap for payroll transformation, including automation, vendor optimization, and scalability. Ensure alignment with global HR, Finance, and Legal teams. Governance & Compliance Monitor … internal controls. Partner with internal audit and risk teams to ensure robust governance and risk mitigation. Own documentation and audit readiness across all payroll processes. Operational Excellence Lead continuous improvement initiatives to enhance payroll accuracy, timeliness, and employee experience. Establish and track KPIs and SLAs for payroll performance globally. Drive standardization across regions while allowing for local flexibility where More ❯

comfortable working with senior stakeholders from multiple £bn revenue clients such as JustEat and TUI. You will have the opportunity to support clients' business processes and identify opportunities for improvement using a wide array of IA and AI tools and technologies (e.g., process mining, Generative AI). You will collaborate closely with client stakeholders to develop IA/… for configuring automation solutions Run and support workshops with client stakeholders to educate them on IA and AI trends (including the value and risks of Generative AI), and brainstorm process candidates for improvement and automation Own and manage opportunities for automation and AI-driven transformation at your client Engage with senior client stakeholders to identify and develop business … to meet the needs and goals of each client Offer ongoing support and guidance as needed to ensure solution success Communicate effectively with stakeholders and team members Work with process improvement or IA/AI technologies such as Process Mining, Conversational AI, Low Code/Workflow, RPA, IDP, Generative AI, etc. Requirements: Educated to degree level (or More ❯

design, build and implementation of the solutions into the business. They will mentor and coach other members of the team to develop requirements analysis, design, problem solving and pragmatic process improvement capabilities across the team. The principal accountabilities of the Business Analyst include but do not stop at: Lead expert business analysis activities to drive real business value … environment and alternative solution delivery options. Bring objectivity with ‘data-driven’ insights to ensure understanding of financial and non-financial implications to help stakeholders reach appropriate decisions. Drive continuous improvement and development of organisational Business Analysis capabilities Developing the analytical capabilities of teams and stakeholders through coaching and mentoring across the Group. Role-model and drive the design, implementation More ❯

to senior leadership and the board of directors on portfolio performance. KPIs & Metrics: Establish key performance indicators (KPIs) to measure project success and overall portfolio health. 4. Change Management: Process Improvement: Continuously assess and improve the PMO processes, tools, and templates to ensure efficient project delivery. Stakeholder Communication: Drive change management efforts, ensuring stakeholders are kept informed about More ❯

Coaching Lead, develop and inspire junior members of the team through technical walkthroughs, mentoring and shadowing. Support their professional development, aligning to BW’s Sauce leadership framework. Workload & Continuous Improvement Balance multiple open cases against business impact. Use ticket analytics to identify automation opportunities, drive shift-left initiatives, and improve service delivery. Act as a champion for smarter ways … to support colleagues at all levels and contribute to BW’s culture of Big Ambitions, Grounded Confidence, Integrity, and 0% Ego. A proactive approach to automation, AI adoption and process improvement in support of BW’s wider Data & Intelligence Strategy. More ❯

support for risk applications Perform data and functional analysis to resolve system issues Deliver risk analysis and support stress testing Collaborate with stakeholders across IT and business teams Drive process improvements and contribute to agile delivery Requirements: Strong experience in Data Analysis within financial services Expertise in market or counterparty risk Technical skills with SQL and Python Data Visualisation More ❯

documentation, including API specifications, configuration workflows, and integration guides. Stakeholder engagement - Act as a central communication point between product, engineering, infrastructure, and operations, ensuring alignment of objectives and expectations. Process improvement - Identify inefficiencies in workflows, proposing automation or process improvements. Project management - Drive delivery of software and hardware initiatives, managing scope, timelines, and dependencies across cross-functional More ❯

Business Change and IT transformation programmes focused on optimising operating models, re-architecting core business processes, and enabling scalable growth. The Principal Business Analyst will demonstrate deep expertise in process mapping, as-is/to-be analysis, gap analysis, stakeholder engagement and translating business needs into actionable IT and operational solutions. Project exposure should include IT integration initiatives with … complex, multi-site environments. The ideal candidate will be proactive, detail-driven, and comfortable operating in a fast-paced, evolving business landscape, with extensive experience delivering successful business change, process improvement, and IT transformation projects. Key Requirements Retail or hospitality industry experience Proven as-is/to-be process analysis and documentation skills Advanced process mapping More ❯

design reviews, code reviews, and integration strategies. Team Coordination & Leadership Coordinate work across cross-functional teams including developers, QA, business analysts, UI/UX designers, project managers, solution architect, process engineers, etc., Mentor and guide team members, promoting skill development and knowledge sharing. Stakeholder Communication Act as the primary technical point of contact for business stakeholders and product owners. … checks, solutions are high-quality, secure, and scalable. Collaborating with Operational Risk and Operational Resilience implement and enforce quality assurance processes, including testing, code quality checks, and performance reviews. Process Improvement & Governance Promote agile and DevOps practices for faster, iterative delivery. Continuously improve delivery frameworks, methodologies, and tools. Post-Delivery Support & Transition Coordinate knowledge transfer to operations/ More ❯

design reviews, code reviews, and integration strategies. Team Coordination & Leadership Coordinate work across cross-functional teams including developers, QA, business analysts, UI/UX designers, project managers, solution architect, process engineers, etc., Mentor and guide team members, promoting skill development and knowledge sharing. Stakeholder Communication Act as the primary technical point of contact for business stakeholders and product owners. … checks, solutions are high-quality, secure, and scalable. Collaborating with Operational Risk and Operational Resilience implement and enforce quality assurance processes, including testing, code quality checks, and performance reviews. Process Improvement & Governance Promote agile and DevOps practices for faster, iterative delivery. Continuously improve delivery frameworks, methodologies, and tools. Post-Delivery Support & Transition Coordinate knowledge transfer to operations/ More ❯

design reviews, code reviews, and integration strategies. Team Coordination & Leadership Coordinate work across cross-functional teams including developers, QA, business analysts, UI/UX designers, project managers, solution architect, process engineers, etc., Mentor and guide team members, promoting skill development and knowledge sharing. Stakeholder Communication Act as the primary technical point of contact for business stakeholders and product owners. … checks, solutions are high-quality, secure, and scalable. Collaborating with Operational Risk and Operational Resilience implement and enforce quality assurance processes, including testing, code quality checks, and performance reviews. Process Improvement & Governance Promote agile and DevOps practices for faster, iterative delivery. Continuously improve delivery frameworks, methodologies, and tools. Post-Delivery Support & Transition Coordinate knowledge transfer to operations/ More ❯

and social media data to support commercial decision-making. Familiar with integrating and analysing data via APIs, Salesforce (Sales and Marketing Cloud), and Google Analytics. Proven ability to drive process improvements and deliver measurable business value through data insights. HOW TO APPLY: Apply by sending your CV to Joe by the link below More ❯

system changes meet functional, performance, and security benchmarks. Deployment & Release: Ensure smooth rollout of system changes, coordinating deployment activities to minimise disruption to business operations. Post-Implementation Review & Continuous Improvement: Monitor system performance post-deployment, gather feedback, and drive ongoing improvements based on user experience and operational needs. Release Management: Coordinate software releases, ensuring smooth deployment and transition into … Partner Business Applications Team comprising Architecture, Delivery, Operations and Support. Infrastructure Team comprising Architecture, Delivery Operations and Support. IT Service Management Team compromising Service Support, Service Delivery and ITSM Process Management Project Management Other key internal and external stakeholders include Major Build and Operations Lifecycle Design and Delivery Teams, Colt DCS and Colt Core Staff, Customers and Suppliers. Project … seamless data flow between different business systems. Project Management – Experience in managing system implementations and upgrades. Stakeholder Management – Ability to communicate effectively with business leaders, IT teams, and vendors. Process Improvement – Identifying opportunities to enhance efficiency and streamline operations. Budget & Resource Management – Managing costs and resources effectively for system-related projects. Risk Management – Assessing and mitigating risks associated More ❯

Do Break down large product features into clear, prioritised user stories with measurable acceptance criteria. Collaborate with stakeholders to define and document requirements, ensuring alignment across teams. Create detailed process maps, data flows, and visual documentation to communicate complex concepts. Capture and validate non-functional requirements including performance, scalability, and security. Identify business rules, dependencies, and process improvement More ❯

asset management processes align with broader marketing initiatives and campaign goals. Collaborate with teams to anticipate content needs and ensure efficient workflow during peak marketing cycles. Performance Monitoring & Continuous Improvement Monitor Key Performance Indicators (KPIs): Develop and maintain KPIs for content management and logistics processes, tracking asset retrieval times, delivery speeds, system uptime, and data accuracy. Analyze performance data … and provide insights to optimize workflows and logistics operations. Process Optimization: Continuously assess the content management and logistics workflows to identify areas for process improvement, automation, or system upgrades. Implement new technologies and solutions that enhance asset delivery and reduce friction in content workflows. Risk Management and Audits: Conduct regular audits of content systems and processes to More ❯

asset management processes align with broader marketing initiatives and campaign goals. Collaborate with teams to anticipate content needs and ensure efficient workflow during peak marketing cycles. Performance Monitoring & Continuous Improvement Monitor Key Performance Indicators (KPIs): Develop and maintain KPIs for content management and logistics processes, tracking asset retrieval times, delivery speeds, system uptime, and data accuracy. Analyze performance data … and provide insights to optimize workflows and logistics operations. Process Optimization: Continuously assess the content management and logistics workflows to identify areas for process improvement, automation, or system upgrades. Implement new technologies and solutions that enhance asset delivery and reduce friction in content workflows. Risk Management and Audits: Conduct regular audits of content systems and processes to More ❯

Lead the design and development of the Claims Analytics framework, defining key performance and operational metrics. Deliver actionable insights through claims portfolio and operational analytics to inform underwriting and process improvement. Partner with in-house data science teams to develop predictive models and advanced analytics tools. Collaborate with underwriting, actuarial, and claims operations teams to enhance MI reporting and More ❯

and barrier-free. With teams across the US, UK, Canada, Australia, and Asia, we believe diversity drives success. If you require any adjustments to participate fully in our recruitment process, we’ll work with you to meet your needs. Together, let’s make the world’s content accessible - to everyone. 🟣About the Role Are you ready to join a … re looking for a Senior support engineer (Level 3) to act as the technical lead for our support organisation. This hands-on role focuses on advanced technical problem-solving, process improvement, and driving excellence across our support platform. This role can be performed on a hybrid basis. In this role, you’ll: Resolve complex technical issues escalated from More ❯

London Insurance Market A leading London-based insurer is seeking a Business Analyst to join its Business Transformation team , playing a key role in driving impactful change across people, process, and technology. This is an exciting opportunity for a proactive and collaborative professional who thrives on shaping business solutions that deliver measurable value. The successful candidate will act as … initiatives. Leading the documentation of business problems, opportunities, and requirements. Conducting gap analysis and designing future-state processes. Supporting solution design, UAT, and business readiness planning. Identifying opportunities for process improvement and innovation. What you’ll bring: Proven experience as a Business Analyst within change or transformation environments. Strong understanding of both agile and waterfall methodologies. Familiarity with More ❯

mobilisation phase, ensuring clear communication and strong working relationships. Maintain excellent relationships with Sureserve businesses Operations Directors and other senior personnel. Work with Group bid teams to benefit bid process and demonstrate application of best-in-class solutions. Working with housing management system vendors, define and own the standard approach for integrating clients into Sureserves solutions, including data interfaces … mobilisation relating to integrations, ensuring projects are delivered on time, within budget, and aligned with client expectations. Identify opportunities to streamline mobilisation through automation, better testing practices, and continuous process refinement. Establish and track key performance indicators (KPIs) for integration speed, cost, client satisfaction, and overall mobilization effectiveness. Key Responsibilities Define and implement a scalable, repeatable approach for interfacing … with new clients. Manage the end-to-end client integration process across technical and operational functions. Improve client satisfaction with the onboarding experience. Continuously improve time to value for client onboarding. Reduce the overall cost of mobilization through efficiency and automation. Introduce automated testing and validation for faster, more reliable integrations. Act as a senior point of contact for More ❯

London, working alongside global counterparts in the US. The team is responsible for ingesting, transforming, and maintaining datasets used across the investment lifecycle, with a strong focus on automation, process improvement, and user experience. This is a hybrid role combining technical oversight, stakeholder management, and hands-on problem-solving. You'll interface directly with PMs, analysts, and engineers More ❯