401 to 425 of 463 Process Improvement Jobs in London

This is a fantastic opportunity for a Workday specialist to take ownership of the financial systems landscape, drive process improvements, and support users across a highly collaborative international business. Key Responsibilities: • Manage, support and enhance the Workday Financials environment • Configure, test and implement business process changes • Support Workday … abilities Why Apply? • Join a growing global organisation with an entrepreneurial culture • High level of exposure to senior stakeholders • Opportunity to influence systems and process transformation • Collaborative environment with genuine career development opportunities ...

support to relevant HS2 business functions, Delivery Teams and our Suppliers regarding HS2 standards, specifications, tools and operating procedures. * Responsible for identifying areas for improvement and feedback into information requirements, specification development and standards creation. * Contribute to the management of the HS2's Common Data Environment and governance … organisation and its supply chain. * Experience of working within set standards, processes and systems but with an expectation to contribute to decision making on process improvement. Closing Date: 26th August, 2026. It is expected that you will actively promote and embed Equality, Diversity and Inclusion (EDI) in all your ...

team based across London and Budapest. You’ll help us understand how well our customer support experience is working, identify the biggest opportunities for improvement, and shape the path towards greater automation. This is an analytical Data Science role with a strong product focus. You’ll use customer, conversational … data-driven understanding of customer support quality across human and automated channels. Design metrics that reflect meaningful customer outcomes, including resolution quality, customer effort, process adherence, consistency, fairness, durability of resolution and cost effectiveness. Identify the root causes of issues by combining machine learning, statistical methods and domain expertise ...

significant focus will be on leading the transformation of key regulatory and customer-facing services, including Fitness to Practise, registration, customer journeys and process improvement. You will also play a leading role in developing the organisation's approach to digital transformation, ensuring that data, automation and AI are applied … customer outcomes. - Change, Service & Operating Model Design: A proven track record of redesigning services, customer journeys and operating models at scale, applying continuous improvement methodologies such as Lean and Six Sigma to deliver measurable improvements in efficiency, effectiveness, user experience and organisational performance. - Digital, Data & Innovation: Strong understanding ...

significant focus will be on leading the transformation of key regulatory and customer-facing services, including Fitness to Practise, registration, customer journeys and process improvement. You will also play a leading role in developing the organisation's approach to digital transformation, ensuring that data, automation and AI are applied … customer outcomes. - Change, Service & Operating Model Design: A proven track record of redesigning services, customer journeys and operating models at scale, applying continuous improvement methodologies such as Lean and Six Sigma to deliver measurable improvements in efficiency, effectiveness, user experience and organisational performance. - Digital, Data & Innovation: Strong understanding ...

significant focus will be on leading the transformation of key regulatory and customer-facing services, including Fitness to Practise, registration, customer journeys and process improvement. You will also play a leading role in developing the organisation's approach to digital transformation, ensuring that data, automation and AI are applied … customer outcomes. - Change, Service & Operating Model Design: A proven track record of redesigning services, customer journeys and operating models at scale, applying continuous improvement methodologies such as Lean and Six Sigma to deliver measurable improvements in efficiency, effectiveness, user experience and organisational performance. - Digital, Data & Innovation: Strong understanding ...

systems used across the organisation. You'll be responsible for providing 1st and 2nd line application support, managing incidents and service requests, driving continuous improvement initiatives, and working closely with both internal stakeholders and external service providers. Key Responsibilities Provide 1st and 2nd line support across key business applications … improvements Support major incidents, system outages and disaster recovery testing Collaborate with internal teams and third-party providers to ensure excellent service delivery Drive process improvements and contribute to the modernisation of digital services What We're Looking For Previous experience in an Application Support Analyst, Service Desk Analyst ...

Fixed-term, minimum 12-18 months The Role You'll join an HRIS team supporting the day-to-day operation and improvement of the business's HR systems, with a particular focus on employee data, reporting and system support. A key part of the role will be building your … assist with system updates and testing. You'll also work with HR colleagues and other stakeholders to resolve system and data queries, contribute to process improvements and help maintain documentation and user guides. The role includes supporting the transition of employee data onto SAP SuccessFactors, giving you the opportunity ...

client. Client Communication – Attend client meetings and deliver regular status updates, tailoring the message to the audience and flagging issues before they escalate. Documentation & Improvement – Maintain standard PM templates and documentation, and feed lessons learned back into Amplify's implementation methodology. What We're Looking For Communication – Excellent written … attention to detail and documentation discipline, managing multiple deadlines and stakeholders at once. Adaptable – Calm under pressure, curious, and quick to turn mistakes into process improvements. Technically fluent – Familiarity with SaaS platform configuration, BI/reporting tools (e.g., Power BI), or QA/testing concepts – enough to engage credibly ...

with Product and Technology teams to understand solution capabilities and identify associated commercial opportunities and risks. Collaborate with Data and Technology teams to drive process improvements and automation initiatives. Support the evolution of commercial models and go-to-market strategies. About You We are looking for a self-motivated … Strong team player with the ability to build relationships across the organisation. Comfortable working in a dynamic and evolving business environment. Passionate about continuous improvement and data-driven decision-making. Why Join Us? Opportunity to influence strategic commercial decisions within a growing technology business. Exposure to senior leadership ...

security challenges. By staying current with industry best practices, policies, and procedures, you will contribute to maintaining a secure digital environment and driving continuous improvement in the firm. Job responsibilities Execute and influence the design of comprehensive security and threat intelligence strategies, policies, and procedures to enhance threat detection … organization's security posture by staying current with industry trends, emerging on-chain threats, threat actor TTPs, and regulatory requirements, driving innovation and process improvements Required qualifications, capabilities, and skills Bachelor's Degree in Computer Science, Cybersecurity, Data Science, or related disciplines 5+ years of experience in cybersecurity threat ...

SaaS business is looking for a commercially minded professional to optimise customer journeys, improve lead conversion and enhance sales effectiveness through automation, analytics and process improvement. Hybrid working 1 day per week in the office - Horsham 9-month Fixed Term Contract Start date: ASAP Salary: £60,000 + bonus … work more effectively. Monitoring customer engagement data and continually optimising the sales funnel. Working closely with Sales, Product and Marketing teams to drive process improvements. Developing scalable systems and best practices that enhance both customer experience and commercial performance. You Previous experience within a SaaS or subscription-based business. ...

reusable deliverables (accelerators, templates, runbooks, training materials). Mentor and coach junior consultants; contribute to recruiting and skill development. Capture lessons learned and drive process improvements. Commercial/Billable expectations Maintain a billable utilization target (suggested 65-80% depending on role mix). Responsible for accurate time capture, billing … solutions engineering with billable engagement experience. Experience writing SOWs and managing commercial professional services engagements. Strong stakeholder, presentation and negotiation skills. Proven problem-solving, process orientation and ability to work in cross-functional teams. Our Values If you want to know the heart of a company, take a look ...

milestones are met and deliverables are achieved. Training and Development: Design and deliver training programs to support change initiatives and enhance client capabilities. Continuous Improvement: Identify opportunities for process improvements and implement best practices in change management. Preferred Qualifications Masters or bachelors degree (or equivalent) in a relevant … this position will be offered an interview. We are committed to making reasonable adjustments and changes as needed to the application and assessment process to remove or reduce any disadvantage associated with a person's disability. We are a care leaver friendly employer, if you require additional support with ...

milestones are met and deliverables are achieved. Training and Development: Design and deliver training programs to support change initiatives and enhance client capabilities. Continuous Improvement: Identify opportunities for process improvements and implement best practices in change management. Preferred Qualifications Masters or bachelors degree (or equivalent) in a relevant … this position will be offered an interview. We are committed to making reasonable adjustments and changes as needed to the application and assessment process to remove or reduce any disadvantage associated with a person's disability. We are a care leaver friendly employer, if you require additional support with ...

closely with our compliance colleagues to support tax registrations, high-level review of tax returns, relationship with Tax Authorities, Management of Audits, internal reviews, process improvements, and training. About the team AWS offers a broad set of global cloud-based products including compute, storage, databases, analytics, networking, mobile, developer … deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/ ...

closely with our compliance colleagues to support tax registrations, high-level review of tax returns, relationship with Tax Authorities, Management of Audits, internal reviews, process improvements, and training. About the team AWS offers a broad set of global cloud-based products including compute, storage, databases, analytics, networking, mobile, developer … deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/ ...

across the entire spectrum of a big data stack – from data to logic to model to UI to UX. Responsibilities: Seek opportunities for consistent improvement in quality, efficiency, and processes Partner effectively with senior stakeholders within GRA, Front Line Units, Technology, Audit and Compliance Provide leadership and oversight … structured or unstructured data Experience in building user facing applications over large amounts of data using technologies like React, Angular, JavaScript etc. Experience implementing process improvements and automation Skills that will help Global Risk Management experience High level of intellectual curiosity Experience implementing strategic process improvements and/ ...

broader leadership team, this role is focused on driving larger change initiatives, technology development and implementation, and cross-functional transformation, complementing the continuous improvement of day-to-day operations.The successful candidate will operate as an individual contributor (with no direct reports) and will be appointed as a Director … jurisdictions, and services* Drive major change initiatives, including platform evolution, service expansion, and organisational design* Reduce key person risk through standardisation, documentation, and scalable process designStakeholder Engagement* Partner with the Head of Unitas and senior leadership to define and execute strategic priorities* Work closely with the Head of Service ...

installation of sophisticated electro-mechanical equipment. Working alongside experienced Engineers, Technicians and Project Managers, you will contribute to both product builds and continuous improvement initiatives within the workshop. Key Responsibilities Carry out electrical assembly, wiring and functional testing of products in the workshop and at customer sites. Assemble, test … component traceability. Diagnose and resolve assembly, wiring and mechanical issues to minimise production delays. Provide feedback to Engineering and Production teams to support continuous improvement of products and manufacturing processes. Work closely with Engineers, Technicians and Project Managers to ensure projects are delivered on schedule. Maintain a safe, organised ...

improvements Experience owning program strategy, end to end delivery, and communicating results to senior leadership Experience in program or project management Desirable Experience leading process improvements What the job involves Amazon's Customer Service (CS) department is seeking an experienced Program Manager to join the WW Quality and Escalations … that will directly impact the WW Service Experience of our customers You will be responsible for owning the creation, collection and implementation of service improvement initiatives that support WW CS in raising the bar on how we interact and support our customers An expert collaborator you will be comfortable ...

ITIL processes, stakeholder management, CAB governance, service reporting, major incident management, and continuous service improvement. Key Responsibilities Change Management Govern the ITIL Change Management process across applications and infrastructure. Review and assess Normal, Standard, and Emergency Changes. Conduct and chair CAB and eCAB meetings. Evaluate change impact, risk, dependencies … implementation plans, and rollback strategies. Monitor change success and failure rates and drive continuous process improvements. Ensure compliance with change governance, audit, and regulatory requirements. Coordinate change schedules to minimize service disruption and business impact. Operational Governance Develop and maintain service governance frameworks and operational controls. Produce service dashboards ...

with CRM, ticketing and line-of business systems Knowledge of the Microsoft Modern Work and Dynamics ecosystems, especially Teams and the Power Platform. Business Process Automation including integrations to 3rd party systems Experience of Luware or Zoom Contact Centre solutions Microsoft Teams Phone, AudioCodes and SBC/telephony integration … escalation for project engineers Track team performance, monitor individual and team goals, conduct regular one-to-ones and provide constructive feedback to drive continuous improvement, ensuring team members accurately record their activity in a timely manner Identify skill gaps within the team and work with the Director of Modern ...

data protection compliance programme, including GDPR, UK DPA, CCPA/CPRA and other global emerging privacy frameworks. Contribute to cross-functional programs, controls, and process improvements that support global regulatory compliance and scalability. Conduct research and help scope emerging privacy requirements in other markets, escalating legal questions to supervising … partnership with supervising counsel and external DPO. Identify opportunities to streamline existing processes, reduce operational friction and enhance documentation quality and consistency. Drive process improvements to enhance scalability and operational consistency across the privacy programme. Advise on the Compliant Use of AI Contribute to data protection compliance process ...

other governance requirements. Support legal and compliance matters, including employment-related queries and external advisory relationships. Coordinate ISO compliance activities, audits, documentation, and ongoing process improvements. Manage office operations, facilities, suppliers, and workplace logistics, acting as the main point of contact. Produce regular people and operational reports for senior … leadership. Monitor key people metrics including absence, annual leave, employee turnover, and engagement. Drive continuous improvement initiatives across HR, operations, and internal processes. Act as a trusted link between employees and the leadership team. About You We're looking for a proactive and commercially minded HR professional who enjoys ...