Remote Enterprise Customer Success manager
- Hiring Organisation
- TiPJAR
- Location
- Newcastle upon Tyne, UK
- Employment Type
- Full-time
role is all about retention, engagement, and satisfaction, as well as helping to shape the future of the Customer Success function through knowledge sharing, process improvements, and mentoring. You'll be the strategic partner our enterprise clients rely on; the person who understands their goals, anticipates their needs … data, track health signals, and manage structured workflows. A proactive, solutions‐focused mindset, with strong organisational and prioritisation skills. A collaborative approach, contributing to process improvements, knowledge sharing, and a high‐performing team culture. Nice to have: Familiarity with hospitality operations or tipping environments. How We Measure Success Retention ...