1 to 25 of 37 Process Management Jobs in the South East

Service Management Analyst (Legal Sector) | Permanent | Central London | Up to £70,000 | 2 days on-site per week This is an exciting opportunity for an experienced Service Management Analyst to join a small but ambitious Service Management team within a global law firm, currently led by a dedicated Manager who has established a strong foundation. As a … member of this team, you’ll play a pivotal role in driving continuous improvement and operational excellence. This role is perfect for someone with expertise in Service Management and ITIL processes who wants to make a tangible difference and grow alongside a maturing team. With a global presence across the Americas, Europe, the Middle East, and Asia, our client … skills will thrive. Job Type: Permanent Salary: Up to £70,000 (dependent on experience) Working Arrangement: Hybrid (~2 days on-site per week) Office Location: Central London Responsibilities: Problem Management: Support and facilitate Problem Management activities, driving root cause analysis and producing insightful reports to enhance service performance. Service Transition/Service Introduction: Collaborate with Transformation and Technical More ❯

agreed service levels and business processes. You will act as a point of escalation and take ownership of major incidents outside of normal business hours This role has line management responsibilities of 3 team members. The successful Service Centre Team Lead must be a natural problem solver, tenacious and comfortable with stretching their own capabilities by working outside their … at ways to improve and streamline processes and technology to ensure we remain efficient and effective in our approach to service delivery. What you'll do: People and Performance Management Incident Process Management Major Incident Management Resource Coordination Spares Management Rosta Management Escalation Management Service Level Management Implement Continuous Improvement initiatives Ensuring … and conduct reviews where applicable. Evoking the business continuity plan in the event of unplanned outages Out of Hours Attend review calls, identifying and implementing improvements where required Line management of direct reports including objective setting, performance, quality and 1:1 reviews Rosta management alongside other team leaders, including holiday approvals to ensure appropriate staffing levels Coaching and More ❯

The purpose of this role is to manage and lead a Workflow Orchestration project, with a key focus people, process, technology adoption and optimising ways of working to enhance our client's journey and our employee experience. We are looking for an experience and dynamic individual to work with our teams to enhance our service delivery offering, working closely … with other members of the Transformation team, particularly people change management, and technology to maximise success of delivery, adoption and realisation of benefits. The ideal candidate has a strong background in business transformation project management, process management, technical tool implementation and people leadership with a passion for driving operational excellence through orchestration technologies. This role will … Project Planning and Execution: Develop and implement project/programme plans, including scope, schedule, budget, and resource allocation. Ensure successful execution of projects from initiation to adoption. Workflow and Process Optimisation: Collaborate with teams to design orchestrated workflows that integrate across systems and teams. Support the organisation to establish standards and best practices for workflow orchestration usage. Stakeholder Management More ❯

pay ranges, updating and aligning strategies as needed. Participate in global compensation and benefits surveys to ensure competitive practices are maintained. Partner with Global Compensation and Benefits team in process management of global merit, bonus and equity cycles including budget modelling, systems updates/changes, training, reporting and support of approval process. Design and manage the benefits programs … HRIS to align systems with compensation and benefits needs in support of the technology roadmap. What You Will Bring 8+ years relevant compensation and benefits experience Strong analytical, project management and process management skills Ability to manage multiple high priority tasks and adjust to shifting priorities while meeting deadlines. Excellent organizational and follow-up skills with a … strong attention to detail. Extensive knowledge of compensation and benefits best practices Ability to work independently and interact with all levels of management in a professional and positive manner. Strong interpersonal, communication and presentation skills Experience with SuccessFactors, CompXL and/or survey management tools a plus. A demonstrated ability to translate vision into action, manage multiple priorities More ❯

based out of our London office. Role Responsibilities To ensure the effective operation, integration, and continuous improvement of the Salesforce and Planisware platforms. This includes maintaining data integrity, enabling process automation, and aligning system capabilities with business objectives. In Salesforce, the focus is on supporting CRM processes, governance compliance, and business insight generation. In Planisware, the emphasis is on … project delivery, resource management, and reporting. Collaboration with RED process owners, delivery teams and Tractebel counterparts is essential to ensure alignment and consistency across shared systems and processes. Systems Management Maintain and enhance Salesforce and Planisware environments, including user roles, permissions, workflows, backend data and license allocation. Monitor system performance and resolve technical issues in collaboration with … accurate data flow from opportunity to close out. Troubleshoot data exchanges with connected systems such as SAP and Sezame. Maintain Stage & Gate activities in Planisware, working with the relevant process owner to ensure associated procedures and templates support governance and enable effective project lifecycle tracking. Project delivery and process management Ensure effective resource management and utilisation More ❯

based out of our London office. Role Responsibilities To ensure the effective operation, integration, and continuous improvement of the Salesforce and Planisware platforms. This includes maintaining data integrity, enabling process automation, and aligning system capabilities with business objectives. In Salesforce, the focus is on supporting CRM processes, governance compliance, and business insight generation. In Planisware, the emphasis is on … project delivery, resource management, and reporting. Collaboration with RED process owners, delivery teams and Tractebel counterparts is essential to ensure alignment and consistency across shared systems and processes. Systems Management Maintain and enhance Salesforce and Planisware environments, including user roles, permissions, workflows, backend data and license allocation. Monitor system performance and resolve technical issues in collaboration with … accurate data flow from opportunity to close out. Troubleshoot data exchanges with connected systems such as SAP and Sezame. Maintain Stage & Gate activities in Planisware, working with the relevant process owner to ensure associated procedures and templates support governance and enable effective project lifecycle tracking. Project delivery and process management Ensure effective resource management and utilisation More ❯

based out of our London office. Role Responsibilities To ensure the effective operation, integration, and continuous improvement of the Salesforce and Planisware platforms. This includes maintaining data integrity, enabling process automation, and aligning system capabilities with business objectives. In Salesforce, the focus is on supporting CRM processes, governance compliance, and business insight generation. In Planisware, the emphasis is on … project delivery, resource management, and reporting. Collaboration with RED process owners, delivery teams and Tractebel counterparts is essential to ensure alignment and consistency across shared systems and processes. Systems Management Maintain and enhance Salesforce and Planisware environments, including user roles, permissions, workflows, backend data and license allocation. Monitor system performance and resolve technical issues in collaboration with … accurate data flow from opportunity to close out. Troubleshoot data exchanges with connected systems such as SAP and Sezame. Maintain Stage & Gate activities in Planisware, working with the relevant process owner to ensure associated procedures and templates support governance and enable effective project lifecycle tracking. Project delivery and process management Ensure effective resource management and utilisation More ❯

Role: Process Reinvention Manager – Capital Markets, Strategy & Consulting Location: London Mobility: Up to 100% Career Level: Manager, Career Level 7 Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all these services. With our thought leadership and culture of innovation, we apply … that’s why people love it here. Based on your experience and area of interest, you may work on projects in key areas such as: Intelligent Operations Design and Process Automation Data and Advanced Artificial Intelligence Cloud & Modern Technology Trading, Portfolio and Risk Management Platforms Exchanges & Market Infrastructure Business Restructuring and Operating Model Design Regulatory Change, Compliance and … Resilience Change Management, Business Analysis and Process Engineering You will collaborate with colleagues from across Accenture in Technology, Operations and other parts of our Financial Services business to bring industry leading solutions to the largest banks and capital markets industry organisations globally. As a Capital Markets Process Reinvention Manager (Career Level 7), you will have the following More ❯

Role: Process Reinvention Manager – Capital Markets, Strategy & Consulting Location: London Mobility: Up to 100% Career Level: Manager, Career Level 7 Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all these services. With our thought leadership and culture of innovation, we apply … that’s why people love it here. Based on your experience and area of interest, you may work on projects in key areas such as: Intelligent Operations Design and Process Automation Data and Advanced Artificial Intelligence Cloud & Modern Technology Trading, Portfolio and Risk Management Platforms Exchanges & Market Infrastructure Business Restructuring and Operating Model Design Regulatory Change, Compliance and … Resilience Change Management, Business Analysis and Process Engineering You will collaborate with colleagues from across Accenture in Technology, Operations and other parts of our Financial Services business to bring industry leading solutions to the largest banks and capital markets industry organisations globally. As a Capital Markets Process Reinvention Manager (Career Level 7), you will have the following More ❯

Role: Process Reinvention Manager – Capital Markets, Strategy & Consulting Location: London Mobility: Up to 100% Career Level: Manager, Career Level 7 Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all these services. With our thought leadership and culture of innovation, we apply … that’s why people love it here. Based on your experience and area of interest, you may work on projects in key areas such as: Intelligent Operations Design and Process Automation Data and Advanced Artificial Intelligence Cloud & Modern Technology Trading, Portfolio and Risk Management Platforms Exchanges & Market Infrastructure Business Restructuring and Operating Model Design Regulatory Change, Compliance and … Resilience Change Management, Business Analysis and Process Engineering You will collaborate with colleagues from across Accenture in Technology, Operations and other parts of our Financial Services business to bring industry leading solutions to the largest banks and capital markets industry organisations globally. As a Capital Markets Process Reinvention Manager (Career Level 7), you will have the following More ❯

Process & IT Business Analyst (BA) Join MIKI Travel and take your career to new heights. With over 55 years of experience, MIKI Travel is a leading wholesale travel provider, creating unforgettable global adventures. As a premier private travel company with 36 offices worldwide, we're proud of our legacy of excellence. Be part of our team and help shape … innovation, customer satisfaction, and strong partnerships. Fuel your career with opportunities for growth, powered by values of quality, innovation, and commitment that shape the Miki way. Role Summary: The Process & IT Business Analyst analyses current operational processes, identifies bottlenecks, and proposes improvements to enhance efficiency, particularly within the Hotel Operations workflow. This role involves translating business needs into technical … requirements for new systems, developing and implementing strategies, and collaborating with stakeholders for successful adoption of new procedures. They will also conduct process audits and performance assessments. This vital part of the Hotel Operation division collaborates extensively with Product Owners, Project Teams, and the PMO from project initiation to closure, often managing multiple projects simultaneously. Excellent communication skills, some More ❯

Process & IT Business Analyst (BA) Join MIKI Travel and take your career to new heights. With over 55 years of experience, MIKI Travel is a leading wholesale travel provider, creating unforgettable global adventures. As a premier private travel company with 36 offices worldwide, we're proud of our legacy of excellence. Be part of our team and help shape … innovation, customer satisfaction, and strong partnerships. Fuel your career with opportunities for growth, powered by values of quality, innovation, and commitment that shape the Miki way. Role Summary: The Process & IT Business Analyst analyses current operational processes, identifies bottlenecks, and proposes improvements to enhance efficiency, particularly within the Hotel Operations workflow. This role involves translating business needs into technical … requirements for new systems, developing and implementing strategies, and collaborating with stakeholders for successful adoption of new procedures. They will also conduct process audits and performance assessments. This vital part of the Hotel Operation division collaborates extensively with Product Owners, Project Teams, and the PMO from project initiation to closure, often managing multiple projects simultaneously. Excellent communication skills, some More ❯

Process & IT Business Analyst (BA) Join MIKI Travel and take your career to new heights. With over 55 years of experience, MIKI Travel is a leading wholesale travel provider, creating unforgettable global adventures. As a premier private travel company with 36 offices worldwide, we're proud of our legacy of excellence. Be part of our team and help shape … innovation, customer satisfaction, and strong partnerships. Fuel your career with opportunities for growth, powered by values of quality, innovation, and commitment that shape the Miki way. Role Summary: The Process & IT Business Analyst analyses current operational processes, identifies bottlenecks, and proposes improvements to enhance efficiency, particularly within the Hotel Operations workflow. This role involves translating business needs into technical … requirements for new systems, developing and implementing strategies, and collaborating with stakeholders for successful adoption of new procedures. They will also conduct process audits and performance assessments. This vital part of the Hotel Operation division collaborates extensively with Product Owners, Project Teams, and the PMO from project initiation to closure, often managing multiple projects simultaneously. Excellent communication skills, some More ❯

the site team on all technical plant aspects, coordinating PPM and break/fixes working between the DCM and the Facilities team (subcontracted). The scope includes Data Centre management, working closely with new and existing customers, operational continuity and the management of service delivery on the sites/campus through our specialist subcontractor who undertakes M&E … hour shifts between 6am-6pm and 6pm-6am. Duties and Responsibilities The role includes but is not limited to the following: - Technical Resource: • Witness all critical works on site. • Management of M&E tasks to ensure service delivery meets expectations. • Assist in scenario testing and training for the site teams. Site Availability: • Maintaining zero customer downtime including any breaches … to contractual SLAs and KPIs. • Work closely with the Service Management Centre (SMC) on the change control process, that customer communications and incident updates are being accurately reported and managed. • Draft post-incident reviews. Third Party Monitoring: • Ensuring the management of specialist contractors, working across the Data Centres, ensuring contracted service delivery is being received, that reactive More ❯

Technologies: Fault Analysis audit process management reporting system management KPIs ISO9001 CQM ISO14001 monitoring Endeavour Recruitment has an exciting opportunity for a Quality Manager to join our market leading client based in Wembley on a permanent basis. The selected Quality Manager will Implement and maintain our client's Quality Management System in accordance with BS ENISO … and liaise with the Quality Management Department, internal and external customers as well as suppliers as appropriate with regard to Quality issues. As a Quality Manager, your responsibilities will include the following tasks: Act as the primary contact with regard to Quality performance Administer the Fault Analysis Reporting process and ensure that the reports are distributed to management and monitor the completion of the corrective and preventive action of each entry. Manage the internal and external audit process and assist with audits where appropriate and/or necessary. To ensure that the Quality Systems are harmonised and kept up to date. Reviewer of all documented processes and ensures alliance with Corporate process and adherence to More ❯

their needs at the centre of all its decision making while ensuring profitable sales for Computacenter. Inside Sales teams have a range of skills focussed on pre-sales, order management and post-sales operational space.With a deep understanding of Computacenter's customer needs and contracts and working closely with GTS (Group Technology Sourcing), Country Units and Delivery teams, Inside … with invoicing. A key part of the role is to manage and develop stakeholder relationships (both internally and with our customers) whilst also supporting and developing team members. Proactive management and the ability to highlight areas of improvement are key to delivering the excellent customer experience we expect. What youll do Customer Satisfaction Will be accountable for the experience … outside Group Technology Sourcing. Resolves customer and internal escalations in a timely manner to avoid disruption and minimise business impact Participates in customer steering committees and drives improvements Analyses management reports to allocate work and report on trends Demonstrates cost-conscious action in all relevant areas such as personnel costs, travel costs and training costs. People Management Actively More ❯

PowerMockito & Wiremock Experience and understanding of CICD pipeline of Docker, Jenkins and Kubernetes Understanding of all the agile ceremonies. Good understanding of JSON and XML Experience in Relational Database Management System (eg PostgreSQL) Nice to have skills: Knowledge of Workflow/Business Process Management tools Experience with Front End technologies: HTML, JavaScript, Jquery, Mustcahe Templates Experience with More ❯

Services, Software and Infrastructure for Schools), Assessment (Software and Services) and TTS (Educational Resources). Within theassessment marketwe are experts inproviding solutions foronline exam testing and marking and the management and analysis of educational data. We work with government ministries, exam boards and professional awarding bodies for high stakes assessment such as GCSEs, ALevels,and professional qualifications. Each year … commitments. They will be an expert in using digital technologies to deliver new and enhanced products using agile methodologies. With a background in technology, they are responsible for delivery management of bespoke software products using internal and third-party software development, architecture, quality assurance and infrastructure teams. The Technical Delivery Manager will work with customer facing Project Managers and … RM business delivery teams to plan and deliver change or resolve technical challenges in software development, quality assurance and infrastructure. Responsibilities Technical Delivery - Planning Working with customer facing Project Management and Solution Architecture, Product Management, Technical Architecture & Infrastructure, analyse customer/investment change programmes to identify technology deliverables, milestones, and required activities and tasks. Build the operational delivery More ❯

the top business leaders around the world and there is huge scope for progression within the business. This pivotal role blends strategic project execution, CRM system ownership, and client process optimisation to ensure smooth business development operations across their global mentoring businesses. Responsibilities will include: 1. Salesforce & CRM Management • Serve as the product owner for Salesforce ensuring full … data quality and develop reports and dashboards to support strategic decision-making. • Design and execute campaigns using Salesforce tools (e.g., iContact, email marketing, campaign tracking). 2. Client Engagement & Process Management • Manage the full client lifecycle: onboarding, contracting, delivery tracking, billing, and reporting. • Oversee and update documentation such as Statements of Work (SOW), Client Review Calls (CRCs), mentor … Continuously review and refine business development workflows to improve efficiency, reduce duplication, and ensure scalability. • Work closely on team engagements with the Client Director to produce accurate budgets, time management reports and Statements of Work producing an accurate analysis of costs and time spent against budget on each engagement. 3. Operational Systems & Process Improvement • Monitor and manage daily More ❯

the top business leaders around the world and there is huge scope for progression within the business. This pivotal role blends strategic project execution, CRM system ownership, and client process optimisation to ensure smooth business development operations across their global mentoring businesses. Responsibilities will include: 1. Salesforce & CRM Management • Serve as the product owner for Salesforce ensuring full … data quality and develop reports and dashboards to support strategic decision-making. • Design and execute campaigns using Salesforce tools (e.g., iContact, email marketing, campaign tracking). 2. Client Engagement & Process Management • Manage the full client lifecycle: onboarding, contracting, delivery tracking, billing, and reporting. • Oversee and update documentation such as Statements of Work (SOW), Client Review Calls (CRCs), mentor … Continuously review and refine business development workflows to improve efficiency, reduce duplication, and ensure scalability. • Work closely on team engagements with the Client Director to produce accurate budgets, time management reports and Statements of Work producing an accurate analysis of costs and time spent against budget on each engagement. 3. Operational Systems & Process Improvement • Monitor and manage daily More ❯

the top business leaders around the world and there is huge scope for progression within the business. This pivotal role blends strategic project execution, CRM system ownership, and client process optimisation to ensure smooth business development operations across their global mentoring businesses. Responsibilities will include: 1. Salesforce & CRM Management • Serve as the product owner for Salesforce ensuring full … data quality and develop reports and dashboards to support strategic decision-making. • Design and execute campaigns using Salesforce tools (e.g., iContact, email marketing, campaign tracking). 2. Client Engagement & Process Management • Manage the full client lifecycle: onboarding, contracting, delivery tracking, billing, and reporting. • Oversee and update documentation such as Statements of Work (SOW), Client Review Calls (CRCs), mentor … Continuously review and refine business development workflows to improve efficiency, reduce duplication, and ensure scalability. • Work closely on team engagements with the Client Director to produce accurate budgets, time management reports and Statements of Work producing an accurate analysis of costs and time spent against budget on each engagement. 3. Operational Systems & Process Improvement • Monitor and manage daily More ❯

order to communicate effectively with our customers and with colleagues. Desirable Skills and Knowledge Coding and Scripting An understanding of the following is desirable: Javascript CSS APIs Relational databases Process management and business workflows Knowledge of ITIL or ideally hold ITIL Foundation certification is advantageous. Previous Experience: The following experience is advantageous Low-code application building, Web Development More ❯

finance skills and career. The firm are also happy to invest in the successful person with training on systems and project management. Key responsibilities of the Systems Accountant: Change Management & Project Support Oversee or assist with finance-focused transformation initiatives, such as new system rollouts, updates, data migrations, and technology integrations. Carry out assessments of risks and perform necessary … or refine reporting solutions. Safeguard the accuracy, reliability, and consistency of financial information across all platforms. Partner with relevant teams to streamline data handling and strengthen reporting efficiency. Systems & Process Management Maintain and improve financial software and related tools. Seek and implement ways to make existing procedures more efficient. Ensure financial systems meet both regulatory obligations and internal More ❯

Deliver security training to employees. Audit IT systems for regulatory compliance. Essential Skills & Experience: Proven track record in energy industry compliance . Strong background in security, audit, infrastructure, and process management . Experience as a security audit compliance coordinator . Excellent organisational, planning, and communication skills. Strong customer focus and problem-solving approach. Ability to work effectively as … part of a team and take ownership of issues to resolution. Desirable Skills: Skilled stakeholder management, including the ability to challenge senior stakeholders professionally . Leadership and mentoring experience. Ability to work independently and handle multiple tasks without compromising quality. ITIL-based support environment experience. Knowledge of business-critical real-time systems. Exceptional attention to detail with quick analytical More ❯

talk and wireless communication equipment. Maintain up-to-date technical knowledge of our clients product range. Provide timely and accurate technical support to dealers and the sales team. Team & Process Management Manage the technical services function, including workflow prioritisation and quality control. Maintain repair records, technical documentation, and compliance with warranty processes. Training & Enablement Deliver technical training sessions More ❯