IT Service Desk Manager
- Hiring Organisation
- EXPRESS SOLICITORS
- Location
- Manchester, North West, United Kingdom
- Employment Type
- Permanent
- Salary
- £45,000
ongoing development of the firm's IT Service Desk. This is a hands-on leadership role combining technical support responsibilities with team management, service delivery oversight, and operational coordination. The successful candidate will be responsible for leading the IT support function, ensuring high standards of service are maintained … develop junior IT team members. Conduct regular reviews of support performance and identify areas for improvement. Assist the Head of IT with operational planning, project delivery, and continuous improvement initiatives. Ensure IT procedures, documentation, and knowledge base materials are maintained and kept up to date. Manage relationships with ...