1 to 25 of 27 Remedy Jobs in the UK excluding London

targets related to customer service and chat handling. Qualifications: Experience in a technology call centre or customer service environment is preferred. Knowledge of ITSM Remedy is a plus but not essential. Eagerness to expand your skills and knowledge within the IT field. This position offers a hybrid working model ...

strong risk management capabilities Desire Skills: Knowledge of AML CDD processes and banking functions Familiarity with bank enterprise tools such as Release Manager and Remedy Industry certifications in PMP or SAFE Understanding of software development and testing processes Key Responsibilities: Lead and facilitate agile ceremonies to support effective delivery ...

reporting experience Full UK Driving Licence Experience working within MOD/RAF organisations Previous or current SCIDA experience (highly desirable) Knowledge of Oracle, Remedy ITSM and/or other similar business tools Experience adapting CI approaches to changing business needs Knowledge of Defence ICT standards and JSP 101 Change ...

CMDB Management: Define and maintain the structure and classification of Configuration Items (CIs) across all environments. Configure and optimise CMDB tooling (e.g., ServiceNow, BMC Remedy) to ensure accurate data integrity and relationships between CIs. Implement automated discovery and reconciliation processes to keep the CMDB current and reliable. Governance ...

Broadband/mobile broadband EPOS or retail systems Bespoke or proprietary software Familiarity with: ITIL Foundation Remote desktop tools Incident management systems (e.g., SupportWorks, Remedy) Mobile device support (Windows, iOS, Android) BYOD environments Instant messaging/chat tools for support Touch typing or customer service training IT-based degree ...

Design, Transition, Portfolio, Change, and Release Management. • Strong understanding of risk management, compliance, and governance frameworks. • Skilled in ITSM platforms such as ServiceNow, BMC Remedy, or equivalent. • ITIL v3 Foundation; advanced ITIL certifications highly desirable. • Excellent stakeholder communication and vendor management skills. IT Service Lifecycle Manager Birmingham – Permanent – Competitive ...

CMDB modules. Identify opportunities for automation and continuous process improvement . Required Skills & Experience 5+ years of hands-on experience in BMC Helix/Remedy ITSM architecture and delivery . Strong expertise in AR System, Atrium CMDB, Digital Workplace, Smart IT, and Smart Reporting . In-depth knowledge ...

environments Strong written and verbal communication skills High-level understanding of IT infrastructure (networks, servers, cloud) is essential Familiarity with incident management tools (ServiceNow, Remedy, Jira Service Management) Knowledge of the ITIL framework (certification preferred) Exceptional decision-making and organisational skills Key Responsibilities: Lead Major Incidents: Oversee incidents from ...

ITSM modules. Identify opportunities for automation and process optimization. Your Profile Essential skills/knowledge/experience: 5+ years in BMC Helix/Remedy ITSM architecture and delivery. Hands-on experience with AR System, Atrium CMDB, Digital Workplace, Smart IT, and Smart Reporting. Strong knowledge of ITSM processes (Incident ...

ITSM modules. Identify opportunities for automation and process optimization. Your Profile Essential skills/knowledge/experience: 5+ years in BMC Helix/Remedy ITSM architecture and delivery. Hands-on experience with AR System, Atrium CMDB, Digital Workplace, Smart IT, and Smart Reporting. Strong knowledge of ITSM processes (Incident ...

technical decision-making. Ensure solution readiness through E2E testing, UAT, performance validation and go-live support. Essential Skills Strong background in BMC Helix/Remedy ITSM architecture (not only administration). Hands-on experience with AR System, Atrium CMDB, Digital Workplace, Smart IT and Smart Reporting. Proven track record ...

profitable, expanding software company with significant long-term potential. Keyword cloud: Servicenow Freshworks Ivanti BMC Servicenow Solarwinds ITSM Jira Atlassian Lansweeper BMC Helix BMC Remedy Freshservice Cherwell Ivanti HEAT Alemba vFire Axios IFS Dynatrace Splunk SolarWinds Datadog Jira Freshservice Halo New Relic Zabbix LogicMonitor Nagios Icing Ansible Puppet Chef ...

profitable, expanding software company with significant long-term potential. Keyword cloud: Servicenow Freshworks Ivanti BMC Servicenow Solarwinds ITSM Jira Atlassian Lansweeper BMC Helix BMC Remedy Freshservice Cherwell Ivanti HEAT Alemba vFire Axios IFS Dynatrace Splunk SolarWinds Datadog Jira Freshservice Halo New Relic Zabbix LogicMonitor Nagios Icing Ansible Puppet Chef ...

profitable, expanding software company with significant long-term potential. Keyword cloud: Servicenow Freshworks Ivanti BMC Servicenow Solarwinds ITSM Jira Atlassian Lansweeper BMC Helix BMC Remedy Freshservice Cherwell Ivanti HEAT Alemba vFire Axios IFS Dynatrace Splunk SolarWinds Datadog Jira Freshservice Halo New Relic Zabbix LogicMonitor Nagios Icing Ansible Puppet Chef ...

ensure best practice and that their knowledge is up to date. In association with other colleagues provide an on-Call service to investigate and remedy security and technical issues in relation to the SOC service on a 24/7 basis . Skills & Experience Required: Working knowledge of Various ...

contribute to ongoing process improvements. Requirements: Experience managing high-priority incidents in a multi-client or shared services environment Knowledge of ITIL Familiarity with Remedy or similar ITSM tools Ability to take part in an on-call rota (early and late weekly shifts) Willingness to undergo security clearance Responsibilities ...

possible Identify and investigate repeat issues and faults, initiate and monitor actions to investigate patterns and trends, consulting specialists where required; determine the appropriate remedy and preventative measures; assist with their implementation Develop and document change requests to improve control/reduce risk to security performance and availability. Analyse ...

including Windows, Mac OS, and VMWare environments Configure and support VPN connections for remote users, ensuring secure access to company resources Utilise ServiceNow and Remedy for incident management, tracking issues from initial report through to resolution Assist in the setup and maintenance of network configurations, including TCP/ ...

User Computing (EUC) Engineer, who will support a Windows 11 rollout What You'll Do Manage IT support tickets using tools like ServiceNow or Remedy Support, secure, and maintain devices across the organisation (PCs, laptops, mobiles) Support a major Windows 11 Rollout Use tools like SCCM, Intune, Active Directory ...

User Computing (EUC) Engineer, who will support a Windows 11 rollout What You'll Do Manage IT support tickets using tools like ServiceNow or Remedy Support, secure, and maintain devices across the organisation (PCs, laptops, mobiles) Support a major click apply for full job details ...

large multi-site installations with PC Based front ends. Understand fibre optic transmission systems, LAN/WAN networks, and radio telemetry systems to effectively remedy any faults. Consult with higher grade engineers where required. Provide emergency solutions when operating out of hours as specified on the departmental rota ...

large multi-site installations with PC Based front ends. Understand fibre optic transmission systems, LAN/WAN networks, and radio telemetry systems to effectively remedy any faults. Consult with higher grade engineers where required. Provide emergency solutions when operating out of hours as specified on the departmental rota ...

large multi-site installations with PC Based front ends. Understand fibre optic transmission systems, LAN/WAN networks, and radio telemetry systems to effectively remedy any faults. Consult with higher grade engineers where required. Provide emergency solutions when operating out of hours as specified on the departmental rota ...

stakeholders. Stakeholder Engagement and Continuous Improvement- Work collaboratively with internal and external stakeholders to define standard methods of recording support contract details within Remedy ITSM. - Ensure continuous alignment between business, data, and technical teams regarding data requirements and standards. - Drive ongoing improvements in asset and data management processes through … framework. - Provide internal subject matter expertise (SME) for data, configuration, and product catalogue management. Skills, Knowledge and Experience- Systems & Tools - Hands-on experience with Remedy CMDB/ServiceNow/ITSM, Qlik Sense/PowerBI and data migration projects. - Data Quality - Strong background in data validation, profiling, and data governance. ...

stakeholders. Stakeholder Engagement and Continuous Improvement Work collaboratively with internal and external stakeholders to define standard methods of recording support contract details within Remedy ITSM. Ensure continuous alignment between business, data, and technical teams regarding data requirements and standards. Drive ongoing improvements in asset and data management processes through … framework. Provide internal subject matter expertise (SME) for data, configuration, and product catalogue management. Skills, Knowledge and Experience Systems & Tools - Hands-on experience with Remedy CMDB/ServiceNow/ITSM, Qlik Sense/PowerBI and data migration projects. Data Quality - Strong background in data validation, profiling, and data governance. ...