1 to 25 of 32 Remedy Jobs in the UK excluding London

stakeholders. Relevant certifications such as ITIL Foundation, ITIL Practitioner, or Certified Problem Manager (CPM) are highly desirable. Experience with ITSM tools such as ServiceNow, Remedy, or HP Service Manager is preferred. more »

assessment processes Experience with any of the following technologies is preferred (however training is provided where required) Service Management toolsets (ServiceNow/Hornbill/Remedy) Tivoli Integrated Portal/BigFix/SolarWinds/Zabbix A knowledge of Unix, Linux, command line environments, Windows OS, Active Directory And understanding of more »

within the development life cycle and in service delivery. * Service improvement planning strategies. * Good virtual team management experience. * Previous operational experience. * Working knowledge of Remedy is desirable especially relevant to reporting. * In depth reporting experience via industry standard toolsets (examples - Excel, PowerPoint, PowerBI). * Good understanding of IT infrastructure more »

s hybrid working from home policy. Preferred skills and experience Experience working within IT. Awareness of asset management technology and scanning tools, preferably BMC Remedy and BMC ADDM and Discovery. Interest in databases and SQL query language. Inquisitive personality, with an interest in IT Service Management. Good communication, presentation more »

s hybrid working from home policy. Preferred skills and experience Experience working within IT. Awareness of asset management technology and scanning tools, preferably BMC Remedy and BMC ADDM and Discovery. Interest in databases and SQL query language. Inquisitive personality, with an interest in IT Service Management. Good communication, presentation more »

the different aspects that can be provided through interrogating, interpreting and transforming the data provided Previous experience using ITSM toolsets such as ServiceNow, BMC Remedy beneficial MIcrosoft Office/Office 365 Collaboration tooling experience essential Ability to work with stakeholders at multiple levels of seniority, across multiple different suppliers more »

of ITIL Principles - Formal ITIL qualification at Foundation level Understanding of IT service management tools such as Service Desk tools, Contact Centre technologies, BMC Remedy, ServiceNow, and others Understanding of integration systems Understanding of IT Infrastructure including connectivity solutions, ADSL, MPLS, Internet VPN Experience in writing Statement of Work more »

etc. Working knowledge of configuration management systems, such as insight, SNOW, BMC Discovery and SolarWinds Strong working-knowledge of ITSM tooling – preferably ServiceNow, BMC Remedy and Jira Service Desk. Ideally to be successful as a Change and Release Analyst you will have: 2 years change experience is essential and more »

etc. Working knowledge of configuration management systems, such as insight, SNOW, BMC Discovery and SolarWinds Strong working-knowledge of ITSM tooling - preferably ServiceNow, BMC Remedy and Jira Service Desk. Ideally to be successful as a Change and Release Analyst you will have: 2 years change experience is essential and more »

You can initiate and monitor actions to investigate patterns and trends to resolve problems, including consulting specialists where required. You can determine the appropriate remedy and assist with implementation of it as well as preventative measures. Service Management Framework knowledge . You have awareness of key ITIL or other more »

audits are carried out to ensure meeting internal, Company and compliance objectives. The Requirements Awareness of asset management technology and scanning tools, preferably BMC Remedy and BMC ADDM and Discovery. Interest in databases and SQL query language. Inquisitive personality, with an interest in IT Service Management. Able to work more »

audits are carried out to ensure meeting internal, Company and compliance objectives. The Requirements Awareness of asset management technology and scanning tools, preferably BMC Remedy and BMC ADDM and Discovery. Interest in databases and SQL query language. Inquisitive personality, with an interest in IT Service Management. Able to work more »

client base. What You’ll Be Doing: Be the first point of escalation for customer generated calls. Log faults and service requests on our Remedy system, carry out initial diagnostics and look to resolve 95+% of all faults and requests. Work within strict SLA’s to provide our customers more »

What You'll Be Doing: •Be the first point of escalation for customer generated calls. •Log faults and service requests on our Remedy system, carry out initial diagnostics and look to resolve 95+% of all faults and requests. •Work within strict SLA's to provide our more »

to solving problems under pressure. Active communicator on technical issues. Self-motivation to investigate and resolve issues across the systems technology stack. Knowledge of Remedy and Helix use are advantageous. Main Responsibilities Collaborating with technology specialists to fix issues and deliver platform enhancements. Recognising areas for continuous improvement and more »

clean and transform data Orchestrating and optimising data pipelines Identifying root cause issues of poor data quality and working with data owners to help remedy Securing data access Supporting data science teams and other users in their data acquisition Creating data models Ensuring new models, reports and data architectures more »

and services as they occur. You can initiate actions, monitor services, and identify trends to resolve problems. You know how to determine the appropriate remedy and can help to implement it as well as preventative measures. (Relevant skill level: working) Project management skills. You know how to apply your more »

management ServiceNow management Experience & Skills: Experience of providing excellent customer service Troubleshooting experience in diverse environments Experience using ITSM tools such as ServiceNow/Remedy Exposure to management of ticket queues and resolution ServiceNow Office 365 An excellent troubleshooting mentality with the ability to visualise a problem or situation more »

and 2 days from home. What you'll be doing: ? Provide proactive server monitoring using current configured and deployed tooling Triage of alerts and remedy Log Incidents for faults captured Monitoring dashboards using configured and deployed tooling Create and deploy software and software update packages in MECM (SCCM) Create more »

management Logistics Stock management ServiceNow management Experience & Skills: Experience of providing excellent customer service Troubleshooting experience Experience using ITSM tools such as ServiceNow/Remedy would be desirable Exposure to management of ticket queues and resolution ServiceNow An excellent troubleshooting mentality with the ability to visualise a problem or more »

your skillset and personal profile in an inclusive culture. What will the Senior SRE be doing? Monitor system metric dashboards using Kibana Diagnosing problems Remedy and debug any issues from system deployment environments Track issues and carry out releases of new functionality Develop and mentor junior team members Maintain more »

or level 4 qualification in relevant field Role information: - Producing commissioning test documentation - Carry out design reviews - Carry out testing to discover faults and remedy them - Log commissioning test data more »

awareness campaigns to enhance the compliance culture. that the company’s risk register is up to date and put in place effective processes to remedy these risks. Background requirements The ideal candidate will: Have a degree in Business, Finance, Legal or a related field, or equivalent. Have a compliance more »

enhance the compliance culture. Ensuring that the company’s risk register is up to date and putting in place effective procedures and controls to remedy these risks. Background requirements The ideal candidate will: Have a degree in Business, Finance, Legal or a related field, or equivalent. Have a compliance more »

coding languages Telco Site Management software design/development Integration knowledge(SOAP, Rest API's). Middleware Biztalk Data Warehouse design & optimization. ITIL/Remedy experience Experience of using Enterprise Architecture tools. Hons Degree or equivalent in Computer Science, Telecommunications or Engineering. Togaf certification. Knowledge of Cloud architectures. The more »