1 to 25 of 31 Remedy Jobs in the UK

Senior BMC Remedy Developer - SC CLEARED Location: UK Wide Salary: £70,000-£85,000 BMC Remedy Developer to design, develop, and maintain applications within the BMC Remedy ITSM suite.. You will need to have experience in designing, developing, and implementing Remedy solutions to improve business processes … focus of all our staff is to enhance and transform our customer platforms and experience for the better. Duties: Design, develop, and customize BMC Remedy applications, including workflows, forms, active links, and filters. Configure and maintain ITSM modules such as Incident Management, Problem Management, Change Management, and Asset Management ...

Change Advisory Boards (CABs) Strong understanding of risk assessment, impact analysis, and change prioritization Tool Proficiency Experience using change management tools such as BMC Remedy ServiceNow, Jira, Salesforce or similar platforms Stakeholder Management Demonstrated ability to engage and influence stakeholders at all levels Experience working with cross-functional teams ...

more of the following two main areas, we want to hear from you: ServiceNow or other ITSM Toolsets (HP Service Manager, BMC/Remedy, Cherwell, etc.) Web Technologies (XML, HTML, JavaScript, Web Services, etc.) Where purpose meets career: Lead with Impact: Take on a project leadership role where ...

have experience supporting multi-vendor environments (e.g. Cisco, Juniper, Palo Alto, AWS). Familiarity with monitoring, alerting, and ticketing systems (e.g. SolarWinds, ServiceNow, BMC Remedy). Excellent problem-solving and analytical skills. Ability to remain calm and methodical during high-severity incidents. Highly organised, with strong attention to detail ...

Experience working with internal support teams such as Domain Ops, CCO, and Network Escalation. Familiarity with PowerShell, GraphAPI, Splunk, and ThousandEyes. Experience using Remedy for opening and updating incident tickets. Proficiency with ServiceNow and MS Teams Voice provisioning. Why Join Us? This is a fantastic opportunity to work with ...

Experience supporting multi-vendor environments (e.g., Cisco, Juniper, Palo Alto, AWS). Tooling: Familiarity with monitoring, alerting, and ticketing systems (e.g., SolarWinds, ServiceNow, BMC Remedy). Qualifications & Security Certifications: CCNA or equivalent networking certification is desirable (CCNP or JNCIA is highly advantageous). Clearance: Must be eligible to obtain ...

alignment with business objectives and compliance standards Skills Strong experience with ServiceNow platform delivery Experience in telecom or enterprise service assurance programs Knowledge of Remedy and ITSM frameworks Strong leadership and stakeholder management skills Experience managing enterprise transformation programs Strong communication, governance, and delivery management capabilities Ability to work ...

Helpdesk/Service Desk support Knowledge of incident, request, and problem management Hands-on troubleshooting (hardware, software, basic networking) Experience with ITSM tools (ServiceNow, Remedy, Jira, or similar) Strong communication and customer service skills This is an urgent vacancy where the hiring manager is shortlisting for an interview immediately. ...

managing high-priority incidents within a multi-client or shared service environment Understanding of ITIL principles And ideally, you'll also bring Knowledge of Remedy, ServiceNow, or similar incident management tooling Ability to work as part of shift rota (start times vary between 7:30am and 11am) Be part ...

domain across different SDLC phases including design, development, and solution delivery • 5+ years of hands-on experience implementing and architecting BMC Helix/BMC Remedy ITSM solutions including Incident, Problem, Change, Request, Knowledge, CMDB, and Discovery • Strong prior experience as a BMC Helix Technical Lead/Solution Architect, preferably ...

patterns where required Competent using Microsoft Office and service delivery tools Desirable Experience: Knowledge of DCIM tools and data centre standards Familiarity with ServiceNow, Remedy, or similar ticketing platforms Experience supporting critical infrastructure projects and power-related activities ...

courage to take ownership and drive change. If you also have the following, we're especially interested in talking to you: Experience with BMC Remedy, Site Tracker, or similar tools. IAM awareness Experience in a joint venture environment. ITIL awareness If you put customers at the core, believe ...

looking for: * Experience in Data Centre or high-risk infrastructure environments * Strong understanding of networking & infrastructure concepts * Familiarity with ticketing systems (e.g. ServiceNow/Remedy) * Confident working under pressure and on own initiative * Strong attention to detail and documentation skills * Flexible approach to shift work (24/7 environment ...

used for weekly/monthly briefings at all levels. Support the D&IS Front Door for all the projects service requests. Utilise ITSM tools (Remedy) to interact with FLC units and manage service requests. Develop and support the projects processes aligned with DD, including CSRs and CSIs. Manage ...

functional teams like networking and SRE's to gather requirements and manage deliverables. Experience with project management and tracking tools such as JIRA and Remedy Ability to clearly communicate deadlines, understand the feasibility of meeting them, and be able to communicate when there are challenges. Ability to deliver strong ...

Centre (or similar environment) best practices and industry cabling standards and cable types (UTP & Optical Fibre) Knowledge of asset management and ticketing system (ServiceNow, Remedy/Aperture/ImVision) Shift pattern We support our client all year round, we cover operations for 365 days of the year, 24/ ...

data products and services as they occur. You can initiate actions, monitor services, and identify trends to resolve problems. You can determine the appropriate remedy and assist with its implementation, and with preventative measures. (Skill level: working) Programming and build (data engineering). You can use agreed standards ...

infrastructure, operations, and application teams Preferred Experience - Prior experience within the Banking domain is preferred - Familiarity with CA7, NetView, SA z/OS, TWS, Remedy, and IBM MQ - Experience supporting discovery workshops and enterprise transformation initiatives - Understanding of operational support models and incident management processes ...

Remedy SME (ITSM) - Contract Location - Ipswich or Hemel Hempstead (5 days onsite) Day rate - £700 - £747 per day (Inside IR35) Contract duration - 6 months (potential extension) Security: Security Clearance required … active or eligible) The Opportunity We're looking for an experienced Remedy SME to join a high-impact programme supporting a legacy BMC Remedy ITSM environment within a secure setting. This role is focused on stabilising, maintaining, and improving a critical ITSM platform while supporting internal teams ...

Remedy SME (ITSM) - Contract Location - Ipswich or Hemel Hempstead (5 days onsite) Day rate - £700 - £747 per day (Inside IR35) Contract duration - 6 months (potential extension) Security: Security Clearance required … active or eligible) The Opportunity We're looking for an experienced Remedy SME to join a high-impact programme supporting a legacy BMC Remedy ITSM environment within a secure setting. This role is focused on stabilising, maintaining, and improving a critical ITSM platform while supporting internal teams ...

team Well-behaved and motivated students Opportunities for professional development Modern facilities and strong departmental support Competitive rates of pay Please contact Tyrique at Remedy ...

team Well-behaved and motivated students Opportunities for professional development Modern facilities and strong departmental support Competitive rates of pay Please contact Tyrique at Remedy ...

practices. Strong experience in designing and implementing BMC Helix solutions including ITSM, CMDB, Discovery, Digital Workplace and automation platforms. Hands-on expertise in BMC Remedy/Helix architecture, integrations, workflows, forms, escalations and service management processes. Strong understanding of ITIL framework and enterprise IT service management best practices. Experience … business teams. Desirable skills/knowledge/experience: Good understanding of mapping EUC security capabilities to CIS Controls v8.1 BMC certifications in Helix ITSM, Remedy, Discovery, or Digital Workplace solutions. Experience with cloud platforms such as Azure, AWS, or hybrid cloud environments. Knowledge of Scripting and automation technologies including ...

role in delivering high-quality IT support to service users, internal stakeholders, and suppliers. The team is responsible for managing ticketing systems such as Remedy and ServiceNow, troubleshooting technical issues, and ensuring effective incident resolutioneither directly or through supplier coordination. Driving performance to meet agreed objectives, Service Level Agreements … Experience handling meter faults, connectivity issues, or providing technical support within the energy sector. Ticketing & Email-Based Support Familiarity with platforms such as ServiceNow, Remedy, Zendesk, or similar CRM/ticketing systems for efficient incident resolution. Technical Troubleshooting (Non-IT Specialist) Understanding of smart meter functionality, connectivity challenges, firmware ...

Role: BMC Remedy (Active SC Clearance) Type: Contracts (6 Months) Location: Ipswich, UK Working Model: Fully Onsite (5 Days in office per week) Payrate: (Apply online only) GBP/day on Inside IR35 on Umbrella We are seeking an experienced BMC Remedy specialist to upskill our current … team in maintaining legacy software, drive the migration of ITIL teams onto Remedy, and review solutions for successful BCDR tests. Key Responsibilities: Maintain the existing Remedy ITSM platform, including integrations like E-bonding and TSO. Manage server group structures, CMDB, and automated foundation data loads. Oversee Atrium integrator ...