1 to 25 of 28 Remedy Jobs in the UK

Senior BMC Remedy Developer - SC CLEARED Location: UK Wide Salary: £70,000-£85,000 BMC Remedy Developer to design, develop, and maintain applications within the BMC Remedy ITSM suite.. You will need to have experience in designing, developing, and implementing Remedy solutions to improve business processes … focus of all our staff is to enhance and transform our customer platforms and experience for the better. Duties: Design, develop, and customize BMC Remedy applications, including workflows, forms, active links, and filters. Configure and maintain ITSM modules such as Incident Management, Problem Management, Change Management, and Asset Management ...

Change Advisory Boards (CABs) Strong understanding of risk assessment, impact analysis, and change prioritization Tool Proficiency Experience using change management tools such as BMC Remedy ServiceNow, Jira, Salesforce or similar platforms Stakeholder Management Demonstrated ability to engage and influence stakeholders at all levels Experience working with cross-functional teams ...

progressing to higher level vetting (DV) in future. Desirable ITIL 4 certification Service Incident Management experience Knowledge of telecommunications technologies Experience with Fixed Line Remedy systems Understanding of CIP and SIP processes Worried that you don't meet all the desired criteria exactly? We know that everyone is unique ...

delivery across complex environments. Key Skills & Experience: Strong BMC Helix architecture experience across ITSM, CMDB, Discovery, Digital Workplace and Automation Deep understanding of BMC Remedy, integrations, workflows, forms and service management processes Proven experience implementing and aligning environments to CIS Controls v8.1 Strong knowledge of ITIL and enterprise service ...

vendor environments such as Cisco, Juniper, Palo Alto, or AWS Familiarity with enterprise monitoring and ticketing tools such as SolarWinds, PRTG, ServiceNow, or BMC Remedy Excellent problem-solving and analytical skills Strong attention to detail and documentation standards The ability to remain calm under pressure within a 24/ ...

Group Policy Server build and deployment experience Additional Skills (Desirable) VMware NSX or Horizon Riverbed technologies PowerShell (ability to understand and troubleshoot scripts) Remedy or other ITSM tools Defence, MOD, maritime or secure environment experience If you are interested in this role or wish to apply, please feel free ...

greenfield department. A brilliant opportunity! The following skills/experience is essential: Previously worked in an IT Asset Manager position ServiceNow or BMC Remedy (ITSM) Previously worked in Financial Services Good ITIL understanding Excellent communication skills Salary: Up to £80,000 + bonus + package Level: AVP Location: London ...

have experience supporting multi-vendor environments (e.g. Cisco, Juniper, Palo Alto, AWS). Familiarity with monitoring, alerting, and ticketing systems (e.g. SolarWinds, ServiceNow, BMC Remedy). Excellent problem-solving and analytical skills. Ability to remain calm and methodical during high-severity incidents. Highly organised, with strong attention to detail ...

managing high-priority incidents within a multi-client or shared service environment Understanding of ITIL principles And ideally, you'll also bring Knowledge of Remedy, ServiceNow, or similar incident management tooling Ability to work as part of shift rota (start times vary between 7:30am and 11am) Be part ...

Experience supporting multi-vendor environments (e.g., Cisco, Juniper, Palo Alto, AWS). Tooling: Familiarity with monitoring, alerting, and ticketing systems (e.g., SolarWinds, ServiceNow, BMC Remedy). Qualifications & Security Certifications: CCNA or equivalent networking certification is desirable (CCNP or JNCIA is highly advantageous). Clearance: Must be eligible to obtain ...

domain across different SDLC phases including design, development, and solution delivery • 5+ years of hands-on experience implementing and architecting BMC Helix/BMC Remedy ITSM solutions including Incident, Problem, Change, Request, Knowledge, CMDB, and Discovery • Strong prior experience as a BMC Helix Technical Lead/Solution Architect, preferably ...

patterns where required Competent using Microsoft Office and service delivery tools Desirable Experience: Knowledge of DCIM tools and data centre standards Familiarity with ServiceNow, Remedy, or similar ticketing platforms Experience supporting critical infrastructure projects and power-related activities ...

looking for: * Experience in Data Centre or high-risk infrastructure environments * Strong understanding of networking & infrastructure concepts * Familiarity with ticketing systems (e.g. ServiceNow/Remedy) * Confident working under pressure and on own initiative * Strong attention to detail and documentation skills * Flexible approach to shift work (24/7 environment ...

used for weekly/monthly briefings at all levels. Support the D&IS Front Door for all the projects service requests. Utilise ITSM tools (Remedy) to interact with FLC units and manage service requests. Develop and support the projects processes aligned with DD, including CSRs and CSIs. Manage ...

functional teams like networking and SRE's to gather requirements and manage deliverables. Experience with project management and tracking tools such as JIRA and Remedy Ability to clearly communicate deadlines, understand the feasibility of meeting them, and be able to communicate when there are challenges. Ability to deliver strong ...

domain across different SDLC phases including design, development, and solution delivery 5+ years of hands-on experience implementing and architecting BMC Helix/BMC Remedy ITSM solutions including Incident, Problem, Change, Request, Knowledge, CMDB, and Discovery Strong prior experience as a BMC Helix Technical Lead/Solution Architect, preferably ...

Centre (or similar environment) best practices and industry cabling standards and cable types (UTP & Optical Fibre) Knowledge of asset management and ticketing system (ServiceNow, Remedy/Aperture/ImVision) Shift pattern We support our client all year round, we cover operations for 365 days of the year, 24/ ...

infrastructure, operations, and application teams Preferred Experience - Prior experience within the Banking domain is preferred - Familiarity with CA7, NetView, SA z/OS, TWS, Remedy, and IBM MQ - Experience supporting discovery workshops and enterprise transformation initiatives - Understanding of operational support models and incident management processes ...

team Well-behaved and motivated students Opportunities for professional development Modern facilities and strong departmental support Competitive rates of pay Please contact Tyrique at Remedy ...

team Well-behaved and motivated students Opportunities for professional development Modern facilities and strong departmental support Competitive rates of pay Please contact Tyrique at Remedy ...

role in delivering high-quality IT support to service users, internal stakeholders, and suppliers. The team is responsible for managing ticketing systems such as Remedy and ServiceNow, troubleshooting technical issues, and ensuring effective incident resolutioneither directly or through supplier coordination. Driving performance to meet agreed objectives, Service Level Agreements … Experience handling meter faults, connectivity issues, or providing technical support within the energy sector. Ticketing & Email-Based Support Familiarity with platforms such as ServiceNow, Remedy, Zendesk, or similar CRM/ticketing systems for efficient incident resolution. Technical Troubleshooting (Non-IT Specialist) Understanding of smart meter functionality, connectivity challenges, firmware ...

practices. Strong experience in designing and implementing BMC Helix solutions including ITSM, CMDB, Discovery, Digital Workplace and automation platforms. Hands-on expertise in BMC Remedy/Helix architecture, integrations, workflows, forms, escalations and service management processes. Strong understanding of ITIL framework and enterprise IT service management best practices. Experience … business teams. Desirable skills/knowledge/experience: Good understanding of mapping EUC security capabilities to CIS Controls v8.1 BMC certifications in Helix ITSM, Remedy, Discovery, or Digital Workplace solutions. Experience with cloud platforms such as Azure, AWS, or hybrid cloud environments. Knowledge of Scripting and automation technologies including ...

role in delivering high-quality IT support to service users, internal stakeholders, and suppliers. The team is responsible for managing ticketing systems such as Remedy and ServiceNow, troubleshooting technical issues, and ensuring effective incident resolution—either directly or through supplier coordination. Driving performance to meet agreed objectives, Service Level … Experience handling meter faults, connectivity issues, or providing technical support within the energy sector. Ticketing & Email-Based Support – Familiarity with platforms such as ServiceNow, Remedy, Zendesk, or similar CRM/ticketing systems for efficient incident resolution. Technical Troubleshooting (Non-IT Specialist) – Understanding of smart meter functionality, connectivity challenges, firmware ...

Role: BMC Remedy (Active SC Clearance) Type: Contracts (6 Months) Location: Ipswich, UK Working Model: Fully Onsite (5 Days in office per week) Payrate: (Apply online only) GBP/day on Inside IR35 on Umbrella We are seeking an experienced BMC Remedy specialist to upskill our current … team in maintaining legacy software, drive the migration of ITIL teams onto Remedy, and review solutions for successful BCDR tests. Key Responsibilities: Maintain the existing Remedy ITSM platform, including integrations like E-bonding and TSO. Manage server group structures, CMDB, and automated foundation data loads. Oversee Atrium integrator ...

BMC Remedy and Helix product manager is accountable for the overall ownership, governance, delivery, and operational performance of BMC Remedy and BMC Helix services. The role acts as the single point of accountability across business stakeholders, external vendors, and delivery partners, ensuring that the service supports business objectives … transformation initiatives, and agreed service levels. Skills and Experience Must Have: - Hands-on experience with BMC Remedy and/or BMC Helix platforms in past. - Proven experience as a service owner or senior delivery lead for enterprise IT platforms or critical business services. - Strong experience managing third party vendors ...