Remedy Jobs in the UK

1 to 25 of 70 Remedy Jobs in the UK

2nd Line IT Support Engineer - Local Government

London, United Kingdom
Hybrid / WFH Options
Salt Digital Recruitment
systems, Microsoft 365, and Active Directory . Experience troubleshooting hardware and mobile devices . Knowledge of Azure, Intune, and MDM solutions . Familiarity with ITSM tools such as ServiceNow, Remedy, or Ivanti . Excellent customer service and communication skills , both face-to-face and over the phone. Ability to diagnose and resolve complex IT issues independently . Previous experience More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Delivery Manager - Cloud

London, United Kingdom
Hybrid / WFH Options
Methods Business and Digital Technology
with Project and Financial Management Software such as Microsoft Project, JIRA, Salesforce, PeopleSoft, Trello Understanding of Service Management best practice - ITIL Operational use of ITSM Products such as ServiceNow, Remedy, Confluence, FreshWorks Methods is passionate about its people; we want our colleagues to develop the things they are good at and enjoy. By joining us you can expect Autonomy More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

ITSM Technical Support Engineer (Remote in the UK)

United Kingdom
Hybrid / WFH Options
Ivanti
backlog reduction, mentoring or coaching of others What skills will make you successful: Experience supporting IT Service Management tools such as Ivanti Service Manager/Service Desk, Cherwell, BMC Remedy/Helix, ServiceNow, Axios, etc Strong technical troubleshooting skills Excellent interpersonal and communication skills Confident user of Microsoft Windows and common applications Understanding of Database and Server Technologies Understanding More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

IT Service Manager Devi Technologies

United Kingdom
Devitechs
customer service skills ️ Experience managing cross-functional teams and third-party vendors ️ Ability to analyze complex service issues and propose effective solutions ️ Familiarity with ITSM tools (e.g., ServiceNow, BMC Remedy) ️ Relevant ITIL certifications and a degree in IT, Computer Science, or related field are a plus More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Change and Release Manager

Milton Keynes, Buckinghamshire, United Kingdom
Harvey Nash Group
to engage technical and non-technical stakeholders at all levels. Strong analytical mindset - capable of interpreting and presenting data clearly. Experience using IT Service Management tools (e.g., ServiceNow, BMC Remedy, Cherwell). Demonstrable ability to manage risk, communicate change impact, and lead process adherence. Comfortable working in a secure/public sector environment. Active SC clearance (must be valid More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Service Delivery Manager

Nationwide, United Kingdom
Hybrid / WFH Options
Telent Technology Services Limited
and contract management knowledge Confident in using Microsoft Office, particularly MS Excel and MS Word Proactive, organised, and solutions-oriented Able to manage multiple contracts and priorities Familiarity with Remedy ITSM and document management systems (ongoing training provided) What we offer: 26 days annual leave, and public holidays Company pension scheme FlexBens platform Family-friendly policies and occupational health More ❯
Employment Type: Permanent
Posted:

Service Delivery Manager (Previous Relevant Experince is Required)

Chorley, Lancashire, United Kingdom
Hybrid / WFH Options
Telent
and contract management knowledge Confident in using Microsoft Office, particularly MS Excel and MS Word Proactive, organised, and solutions-oriented Able to manage multiple contracts and priorities Familiarity with Remedy ITSM and document management systems (ongoing training provided) What we offer: 26 days annual leave, and public holidays Company pension scheme FlexBens platform Family-friendly policies and occupational health More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Service Delivery Manager

Chorley, Lancashire, North West, United Kingdom
Hybrid / WFH Options
Telent Technology Services Ltd
and contract management knowledge Confident in using Microsoft Office, particularly MS Excel and MS Word Proactive, organised, and solutions-oriented Able to manage multiple contracts and priorities Familiarity with Remedy ITSM and document management systems (ongoing training provided) What we offer: 26 days annual leave, and public holidays Company pension scheme FlexBens platform Family-friendly policies and occupational health More ❯
Employment Type: Permanent, Work From Home
Posted:

Senior Onsite IT Technician

Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Verisure
a focus on VIP or executive support Technical Skills: Proficiency in Windows operating systems, hardware, mobile device management, and common enterprise software applications, including ticketing systems (such as Jira, Remedy). Strong familiarity with macOS is highly desirable. Soft Skills: Excellent verbal/written communication and interpersonal skills, with the ability to interact effectively with high-level executives, and More ❯
Employment Type: Permanent
Posted:

Lead Configuration Management Analyst

London, United Kingdom
MasterCard
within the IT Asset Management team and involves working with various Mastercard functions. Responsibilities include: Accountability for governance of configuration items and their data in the ITSM platform (BMC Remedy Helix). Chairing the Configuration Control Board and collaborating with service management teams to promote data integrity and governance of critical assets. Maintaining a strong understanding of ITSM, change … and MPIs. Strong background in CMDB orchestration, data modeling, and engaging data consumers and suppliers. Understanding of IT Asset Management, Technology Lifecycles, Change Portfolio, Security, etc. Experience with BMC Remedy and integrations. Experience in the Payments Industry and understanding of payment systems. Ability to identify and propose process improvements. Knowledge of UK regulatory requirements. Excellent interpersonal, facilitation, negotiation, and More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Service Management/Service Architecture Consultant

Salisbury, Wiltshire, United Kingdom
CBSbutler Holdings Limited trading as CBSbutler
or APMP certification. Effective communicator with strong stakeholder engagement and influencing skills. Desirable: Background in Defence, Government, or highly regulated sectors. Familiarity with enterprise ITSM tools (e.g., ServiceNow, BMC Remedy). Experience designing or managing services in high-assurance, mission-critical contexts. More ❯
Employment Type: Contract
Rate: £530 - £570/day
Posted:

Senior Cloud Engineer - Azure

England, United Kingdom
H2 Performance Consulting
like Terraform or Bicep. Participate in incident response, root cause analysis, and post-incident reviews to improve system reliability. Provide helpdesk support by taking ownership of tickets in the Remedy ticketing solution, resolving issues, and managing incidents to ensure timely resolution and user satisfaction. Document operational processes, configurations, troubleshooting procedures, and helpdesk resolutions for knowledge sharing and audit compliance. … integration in Azure environments. Familiarity with Infrastructure-as-Code tools (e.g., Terraform, Bicep) and configuration management. Experience with helpdesk support, including ticket ownership, problem resolution, and incident management using Remedy or similar ticketing systems. Knowledge of cloud security principles, including identity management, network security, and compliance frameworks (e.g., NIST 800-53, DoD STIGs). Understanding of CI/CD More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Head of IT Service Management

Nottingham, Nottinghamshire, United Kingdom
Hybrid / WFH Options
Forsyth Barnes
in a leadership capacity. ITIL v4 Expert certification or equivalent strongly preferred. Demonstrable success leading ITSM transformation and automation initiatives. Strong experience with enterprise ITSM platforms (e.g., ServiceNow, BMC Remedy). Excellent leadership, stakeholder engagement, and vendor management skills. Background working in complex, multinational businesses-retail sector experience is advantageous. Bachelor's or Master's in IT, Computer Science More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

ServiceNow Senior Technical Consultant

London, United Kingdom
Atos SE
Management or SaaS technical delivery in one or more of the following areas, we want to hear from you: ServiceNow or other ITSM Toolsets (HP Service Manager, BMC/Remedy, Cherwell) The candidates should be eligible to obtain a security clearance to the BPSS level and be eligible for SC . Responsibilities: Preparing and running functional design workshops, creating More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Service Desk Analyst

Manchester, North West, United Kingdom
CCA Recruitment Group
exceptional support to Service Users and internal stakeholders/suppliers, ensuring timely and effective resolution of issues and queries. Ticketing System Management : Efficiently manage and utilise ticketing systems like Remedy and ServiceNow to track, manage, and resolve support tickets. Technical Troubleshooting : Leverage advanced IT knowledge, particularly with incident/ticketing systems, to troubleshoot and resolve technical issues internally or More ❯
Employment Type: Permanent
Salary: £22,000
Posted:

Network Analyst

Sheffield, Yorkshire, United Kingdom
TNS Inc
change management activities Working closely with internal technical support groups in the effective management of ongoing service incidents Qualifications Experience with a ticketing system for fault tracking, for example Remedy or Salesforce. Working knowledge of network monitoring/event management systems, for example SolarWinds, Splunk, Thousand Eyes. Experience with Linux operating systems and command line interface Experienced with Cisco More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior ServiceNow Developer- MUST HOLD SC or NPPV3 CLEARANCE

London, United Kingdom
eTeam Workforce Limited
ServiceNow integration solutions including: SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SOAP, SCP, FTPS, JSON ServiceNow Developer certification is a plus Experience with other ITSM software (BMC Remedy ITSM, HP, Landesk, etc.) Experience with orchestration tools (ex. HP Operations Orchestrator, BMC Atrium Orchestrator) Micro-services architecture knowledge, enterprise integration patterns Experience in Jira, Confluence, Rabbit MQ, Apache More ❯
Employment Type: Contract
Rate: GBP Daily
Posted:

IT Service Architect

Leeds, Yorkshire, United Kingdom
Burberry
environment. Strong understanding of ITIL processes and their architectural implications. Proven ability to define and govern architectural standards across complex service ecosystems. Experience with ITSM platforms (e.g., ServiceNow, BMC Remedy) and integration frameworks. Familiarity with CMDB design, data modelling, and service mapping. Demonstrable ability to understand complex technical processes/challenges and create pragmatic solutions is critical to success More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

IT Deployment Technician (SC)

Lincolnshire, Coningsby, United Kingdom
Experis
of-day equipment management Essential Skills & Experience: Hands-on experience in hardware deployment , tech refresh , or end-user device support Familiarity with workflow management or ITSM tools (e.g., ServiceNow, Remedy) Excellent organisational skills and attention to detail Ability to communicate effectively with users and technical teams Comfortable with manual handling of IT hardware and stock movements Active SC Clearance More ❯
Employment Type: Contract
Rate: £180 - £214/day
Posted:

IT Deployment Technician (SC)

lincoln, midlands, United Kingdom
Experis
of-day equipment management Essential Skills & Experience: Hands-on experience in hardware deployment , tech refresh , or end-user device support Familiarity with workflow management or ITSM tools (e.g., ServiceNow, Remedy) Excellent organisational skills and attention to detail Ability to communicate effectively with users and technical teams Comfortable with manual handling of IT hardware and stock movements Active SC Clearance More ❯
Posted:

IT Deployment Technician (SC)

Grantham, Lincolnshire, UK
Experis
of-day equipment management Essential Skills & Experience: Hands-on experience in hardware deployment , tech refresh , or end-user device support Familiarity with workflow management or ITSM tools (e.g., ServiceNow, Remedy) Excellent organisational skills and attention to detail Ability to communicate effectively with users and technical teams Comfortable with manual handling of IT hardware and stock movements Active SC Clearance More ❯
Posted:

Customer Service Advisor

Manchester, Lancashire, England, United Kingdom
CCA Recruitment Group
exceptional support to Service Users and internal stakeholders/suppliers, ensuring timely and effective resolution of issues and queries. Ticketing System Management : Efficiently manage and utilise ticketing systems like Remedy and ServiceNow to track, manage, and resolve support tickets. Technical Troubleshooting : Leverage advanced IT knowledge, particularly with incident/ticketing systems, to troubleshoot and resolve technical issues internally or More ❯
Employment Type: Full-Time
Salary: £23,810 per annum
Posted:

Mobile Support Engineer (Kent)

United Kingdom
DXC Technology Inc
technical knowledge of IT, PC's/peripherals and their architecture. Knowledge of mobile devices, Android & IOS & SIM Management. Break fix, IMACs, Incidents, Projects. Experience with Ticket Management (ServiceNow, Remedy etc). Comfortable with liaising and working alongside 3rd party suppliers. Display flexibility and the ability to manage your day effectively. Point of Sale Counter/Retail Support. Pin More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Network Solution?Architect

London, United Kingdom
Hybrid / WFH Options
LA International Computer Consultants Ltd
documents decisions promptly. * Documentation & tooling o Expertise with Visio or draw.io for architecture diagrams; PowerPoint for executive decks; Word/Confluence for LLDs. o Familiarity with change tools (ServiceNow, Remedy) and SharePoint governance. * Qualifications (any two preferred) o CCNP/CCIE Enterprise or Security, JNCIP/JNCIE, F5 CTS, Check Point CCSE, Zscaler ZCCA IA/ZCCA IAE, TOGAF More ❯
Employment Type: Contract, Work From Home
Rate: £300 - £315 per day + Outside IR35
Posted:

Mobile Support Engineer - Maidstone

London, United Kingdom
DXC Technology Inc
technical knowledge of IT, PC's/peripherals and their architecture Knowledge of mobile devices, Android & IOS & SIM Management Break fix, IMACs, Incidents, Projects Experience with Ticket Management (ServiceNow, Remedy etc) Comfortable with liaising and working alongside 3rd party suppliers. Display flexibility and the ability to manage your day effectively Point of Sale Counter/Retail Support Pin Entry More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:
Remedy
10th Percentile
£31,200
25th Percentile
£31,500
Median
£39,000
75th Percentile
£63,750
90th Percentile
£71,000