1 to 25 of 59 Remedy Jobs in the UK

with Project and Financial Management Software such as Microsoft Project, JIRA, Salesforce, PeopleSoft, Trello Understanding of Service Management best practice - ITIL Operational use of ITSM Products such as ServiceNow, Remedy, Confluence, FreshWorks Methods is passionate about its people; we want our colleagues to develop the things they are good at and enjoy. By joining us you can expect Autonomy More ❯

applications. Manage incidents using SCCM, MS Endpoint, Intune, PowerShell, and Active Directory (on-prem & Azure AD). Lead root cause analysis and problem management processes. Maintain ITSM records (ServiceNow, Remedy, HEAT) and support ITIL-aligned service delivery. Mentor junior engineers and ensure SLA compliance across service queues. Collaborate on training plans, skills matrices, and technical projects. Provide flexible support More ❯

Virtualisation Cloud & Endpoint Management: Microsoft 365, Azure, Intune, SCCM/Endpoint Scripting & Automation: PowerShell Devices & Platforms: Windows 10/11, Apple Mac, iOS, Android, tablets, laptops ITSM Tools: ServiceNow, Remedy, or HEAT Telephony: IP Telephony systems About You You're a proactive problem-solver with a passion for technology and a commitment to service excellence. You'll ideally hold More ❯

Virtualisation Cloud & Endpoint Management: Microsoft 365, Azure, Intune, SCCM/Endpoint Scripting & Automation: PowerShell Devices & Platforms: Windows 10/11, Apple Mac, iOS, Android, tablets, laptops ITSM Tools: ServiceNow, Remedy, or HEAT Telephony: IP Telephony systems ?? About You You're a proactive problem-solver with a passion for technology and a commitment to service excellence. You'll ideally hold More ❯

customer service skills ️ Experience managing cross-functional teams and third-party vendors ️ Ability to analyze complex service issues and propose effective solutions ️ Familiarity with ITSM tools (e.g., ServiceNow, BMC Remedy) ️ Relevant ITIL certifications and a degree in IT, Computer Science, or related field are a plus More ❯

a focus on VIP or executive support Technical Skills: Proficiency in Windows operating systems, hardware, mobile device management, and common enterprise software applications, including ticketing systems (such as Jira, Remedy). Strong familiarity with macOS is highly desirable. Soft Skills: Excellent verbal/written communication and interpersonal skills, with the ability to interact effectively with high-level executives, and More ❯

or APMP certification. Effective communicator with strong stakeholder engagement and influencing skills. Desirable: Background in Defence, Government, or highly regulated sectors. Familiarity with enterprise ITSM tools (e.g., ServiceNow, BMC Remedy). Experience designing or managing services in high-assurance, mission-critical contexts. More ❯

or APMP certification. Effective communicator with strong stakeholder engagement and influencing skills. Desirable: Background in Defence, Government, or highly regulated sectors. Familiarity with enterprise ITSM tools (e.g., ServiceNow, BMC Remedy). Experience designing or managing services in high-assurance, mission-critical contexts. More ❯

Proficiency in supporting Microsoft Office, basic broadband/mobile broadband troubleshooting, and familiar with bespoke software support. Experience using remote desktop support tools and incident management systems (e.g. SupportWorks, Remedy). Familiarity with supporting mobile devices (Android, iOS, Windows Mobile). Strong problem-solving skills with a structured, calm approach under pressure. Excellent communication and customer service skills. Ability More ❯

Management or SaaS technical delivery in one or more of the following areas, we want to hear from you: ServiceNow or other ITSM Toolsets (HP Service Manager, BMC/Remedy, Cherwell) The candidates should be eligible to obtain a security clearance to the BPSS level and be eligible for SC . Responsibilities: Preparing and running functional design workshops, creating More ❯

change management activities Working closely with internal technical support groups in the effective management of ongoing service incidents Qualifications Experience with a ticketing system for fault tracking, for example Remedy or Salesforce. Working knowledge of network monitoring/event management systems, for example SolarWinds, Splunk, Thousand Eyes. Experience with Linux operating systems and command line interface Experienced with Cisco More ❯

a newly created role in a greenfield department. A brilliant opportunity! The following skills/experience is essential: Previously worked in an IT Asset Manager position ServiceNow or BMC Remedy (ITSM) Previously worked in Financial Services Good ITIL understanding Excellent communication skills Salary: Up to £80,000 + bonus + package Level: AVP Location: London (good work from home More ❯

of-day equipment management Essential Skills & Experience: Hands-on experience in hardware deployment , tech refresh , or end-user device support Familiarity with workflow management or ITSM tools (e.g., ServiceNow, Remedy) Excellent organisational skills and attention to detail Ability to communicate effectively with users and technical teams Comfortable with manual handling of IT hardware and stock movements Active SC Clearance More ❯

MoD Service Centre . ITIL 4 Certification , particularly in Create, Deliver and Support . Experience with software licensing , compliance audits, or vendor agreements. Familiarity with service management tooling, particularly Remedy or similar platforms. What We Offer: Competitive daily rate up to 550 per day inside IR35 Opportunity to work with cutting-edge technologies. Collaborative and innovative work environment. Flexible More ❯

exceptional support to Service Users and internal stakeholders/suppliers, ensuring timely and effective resolution of issues and queries. Ticketing System Management : Efficiently manage and utilise ticketing systems like Remedy and ServiceNow to track, manage, and resolve support tickets. Technical Troubleshooting : Leverage advanced IT knowledge, particularly with incident/ticketing systems, to troubleshoot and resolve technical issues internally or More ❯

documents decisions promptly. * Documentation & tooling o Expertise with Visio or draw.io for architecture diagrams; PowerPoint for executive decks; Word/Confluence for LLDs. o Familiarity with change tools (ServiceNow, Remedy) and SharePoint governance. * Qualifications (any two preferred) o CCNP/CCIE Enterprise or Security, JNCIP/JNCIE, F5 CTS, Check Point CCSE, Zscaler ZCCA IA/ZCCA IAE, TOGAF More ❯

owners Managing and utilizing cyber security tooling and capabilities, including detection and monitoring activities. Managing investigations into any suspicious activities on our systems and taking any necessary steps to remedy them in a timely manner. Providing sensitive investigative services to other key Unilever investigative functions Reducing any risk or impact caused by a cyber incident Advising the broader organization More ❯

ServiceNow integration solutions including: SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SOAP, SCP, FTPS, JSON• ServiceNow Developer certification is a plus• Experience with other ITSM software (BMC Remedy ITSM, HP, Landesk, etc.)• Experience with orchestration tools (ex. HP Operations Orchestrator, BMC Atrium Orchestrator)• Micro-services architecture knowledge, enterprise integration patterns• Experience in Jira, Confluence, Rabbit MQ, Apache More ❯

security vulnerabilities Work in an agile way (SCRUM/Kanban) Be an escalation point for 2nd/3rd line support tickets Raise changes for maintenance work in SNOW and Remedy, and coordinate changes and approval process Document new and existing processes to share knowledge throughout the wider Core squad using wiki Work in an agile manner using JIRA of More ❯

PLEASE NOTE: Applicants must be eligible and willing to undergo security clearance Using Remedy; demonstrate excellent management of tickets. Good interpersonal skills for daily floor walking and Tech bar activities The ability to follow written Knowledge Base Articles without interaction from others. Good demonstration of troubleshooting on HP Devices Excellent analytical skills Can do and positive attitude, willing to More ❯

part of a team Effectively prioritise workload to meet targets SC, NPPV3 & Parliament security clearances, or the ability to obtain them Proficient in MS office tools Experience of using Remedy application Desirable Skills: ITILv4 Foundation Previous line management experience What we offer: A career at Telent can span sectors, roles, technologies, and customers giving you the opportunity to develop More ❯

investigate and resolve various technical issues related to The Trade Desk's trading platform and frequently communicate with business and technical stakeholders Take initiative to develop innovative and immediate remedy to satisfy client needs while advocating for more permanent solutions with our Engineering or Product Teams where needed Contribute to the company's Knowledge Base by creating and managing More ❯

problems in databases, data processes, data products and services as they occur. You can initiate actions, monitor services, and identify trends to resolve problems. You can determine the appropriate remedy and assist with its implementation, and with preventative measures. (Skill level: working) oProgramming and build (data engineering). You can use agreed standards and tools to design, code, test More ❯

and utilizing cyber security tooling and capabilities, including detection and monitoring activities. Investigating and managing investigations into any suspicious activities on our systems and taking any necessary steps to remedy them in a timely manner Providing sensitive investigative services to other key UL functions Reducing any risk or impact caused by a cyber incident Advising the broader organization on More ❯

and utilizing cyber security tooling and capabilities, including detection and monitoring activities. Investigating and managing investigations into any suspicious activities on our systems and taking any necessary steps to remedy them in a timely manner Providing sensitive investigative services to other key UL functions Reducing any risk or impact caused by a cyber incident Advising the broader organization on More ❯