1 to 25 of 40 Remedy Jobs in the UK

Change Advisory Boards (CABs) Strong understanding of risk assessment, impact analysis, and change prioritization Tool Proficiency Experience using change management tools such as BMC Remedy ServiceNow, Jira, Salesforce or similar platforms Stakeholder Management Demonstrated ability to engage and influence stakeholders at all levels Experience working with cross-functional teams ...

work via the Routeco Service Desk application. Train and orient staff on use of hardware and software Identify repeat calls and if possible, remedy at source. Manage small projects when required as set by the Helpdesk and Infrastructure Manager. Success in this role relies on a logical approach ...

across cloud, hybrid and on premises environments. Senior ITSM Engineer Skills and Experience Extensive experience with ITSM and Service Desk platforms including ServiceNow, BMC Remedy, BMC Helix, CA Service Desk Manager, Cherwell, Freshworks or ManageEngine. Strong knowledge of ITSM, ITOM, ITIL or eTOM frameworks, ideally with ITIL v4 certification. ...

deployment work L2 support/troubleshooting mindset Nice to have: Cisco/network Switches Basic PowerShell understanding (ability to read scripts) Exposure to Remedy or similar ITSM tools Why this role stands out Rare opportunity to work directly on Royal Navy digital infrastructure Long-term MOD programme with stability ...

support environment (L2 level) Strong communication skills with the ability to engage stakeholders at all levels Familiarity with ITSM tools (e.g., ServiceNow, Remedy, Jira) Awareness of IT security standards and compliance frameworks (ideally within regulated environments) Knowledge of or working towards Cisco certifications (e.g., CCNA) or equivalent networking experience ...

measures. Engineer Security Solutions: Design, implement, and support cutting-edge endpoint security solutions using Trellix, BeyondTrust, and CrowdStrike. Deploy Solutions: Utilize ITSM systems like Remedy and ServiceNow for effective enterprise security deployments. Documentation & Workflows: Produce high-quality technical documentation, workflows, and support materials to guide best practices. Collaborate & Optimize ...

greenfield department. A brilliant opportunity! The following skills/experience is essential: Previously worked in an IT Asset Manager position ServiceNow or BMC Remedy (ITSM) Previously worked in Financial Services Good ITIL understanding Excellent communication skills Salary: Up to £80,000 + bonus + package Level: AVP Location: London ...

frameworks Strong team player with excellent communication skills Dedicated to supporting mission-critical objectives and values Experience with service management tools (e.g., ServiceNow, BMC Remedy) If you're ready to contribute your skills to a vital national programme and meet the challenge of working in a secure environment ...

frameworks * Strong team player with excellent communication skills * Dedicated to supporting mission-critical objectives and values * Experience with service management tools (e.g., ServiceNow, BMC Remedy) If you're ready to contribute your skills to a vital national programme and meet the challenge of working in a secure environment ...

automation experience Knowledge of Microsoft Intune, MECM/SCCM or MDT deployment tools Experience with monitoring and ITSM platforms such as SolarWinds, ServiceNow or Remedy Ability to troubleshoot across infrastructure, desktop and server environments We appreciate your CV may not be up to date. No problem, just apply ...

Experience working with internal support teams such as Domain Ops, CCO, and Network Escalation. Familiarity with PowerShell, GraphAPI, Splunk, and ThousandEyes. Experience using Remedy for opening and updating incident tickets. Proficiency with ServiceNow and MS Teams Voice provisioning. Why Join Us? This is a fantastic opportunity to work with ...

managing high-priority incidents within a multi-client or shared service environment Understanding of ITIL principles And ideally, you'll also bring Knowledge of Remedy, ServiceNow, or similar incident management tooling Ability to work as part of shift rota (start times vary between 7:30am and 11am) Be part ...

courage to take ownership and drive change. If you also have the following, we're especially interested in talking to you: Experience with BMC Remedy, Site Tracker, or similar tools. IAM awareness Experience in a joint venture environment. ITIL awareness If you put customers at the core, believe ...

troubleshooting queries Linux Scripting, process analysis, log review Monitoring & Observability Dynatrace, Splunk, Elastic stack ITIL Incident, Change, Problem, Release Management Service Management tools Remedy or equivalent Jira, Confluence, Knowledge Base authoring ...

looking for: * Experience in Data Centre or high-risk infrastructure environments * Strong understanding of networking & infrastructure concepts * Familiarity with ticketing systems (e.g. ServiceNow/Remedy) * Confident working under pressure and on own initiative * Strong attention to detail and documentation skills * Flexible approach to shift work (24/7 environment ...

point of contact for general technical queries and escalations Investigate failed deployments directly in SCCM/Intune Own and resolve 3rd line incidents via Remedy queue Implement remediation activities where service has shortfalls Create and present Feature Release impact (advisory report) to Service Management/Customer (Hardware and Software ...

connectivity What we’re looking for: Experience in high-risk environments and data centres Knowledge of DCIM tools and standards (desirable) Experience with ServiceNow, Remedy, or similar (desirable) Strong attention to detail, proactive approach, and ability to work under pressure Solid understanding of infrastructure technologies and networking Competence ...

Digital Recorders, Lenel, IDS and Traka systems etc. To understand fibre optic transmission systems, LAN/WAN networks and radio telemetry systems to effectively remedy any faults. Liaise with field engineers where required. Participate in team meetings and actively contribute towards the business’ activities. Strive to maximize personal development ...

local and national guidelines Effectively use the following systems (subject to change) Care Identity Service (CIS) Spine User Directory (SUD) Card Management System (CMS) Remedy Helix (Call logging software) Electronic Staff Record (ESR) Oracle Learning Management (OLM) Digital Learning Solutions (DLS) Active Directory (AD) Please refer to the attached ...

Multi-site installations with PC Based Digital Recorders. To understand fibre optic transmission systems, LAN/WAN networks and radio telemetry systems to effectively remedy any faults. Liaise with field engineers where required. Provide emergency solutions when operating out of hours as specified on the departmental rota (currently ...

Multi-site installations with PC Based Digital Recorders. To understand fibre optic transmission systems, LAN/WAN networks and radio telemetry systems to effectively remedy any faults. Liaise with field engineers where required. Provide emergency solutions when operating out of hours as specified on the departmental rota (currently ...

data products and services as they occur. You can initiate actions, monitor services, and identify trends to resolve problems. You can determine the appropriate remedy and assist with its implementation, and with preventative measures. (Skill level: working) Programming and build (data engineering). You can use agreed standards ...

starting up systems Planning, creating & coordinating data/information to implement the technical solution. Troubleshooting - organising measures in connection with technical issues to remedy system errors. Collaborate with Solution Architect for decisions on implementation of complex technical solutions & system optimisation. Inspecting and accepting products from sub suppliers and partners ...

starting up systems Planning, creating & coordinating data/information to implement the technical solution. Troubleshooting - organising measures in connection with technical issues to remedy system errors. Collaborate with Solution Architect for decisions on implementation of complex technical solutions & system optimisation. Inspecting and accepting products from sub suppliers and partners ...

very) award-winning agency for the games industry. We’re proud to work closely with some of the best and nicest teams in games: Remedy, Square Enix, Respawn, Riot, Ubisoft, and many more. Our ethics are at the core of everything we do: we’re a B Corp ...