1 to 25 of 44 Remedy Jobs in the UK

Consultant. This is an excellent opportunity to join a dynamic technology team where you will design, develop, and maintain applications within the BMC Remedy ITSM suite.The successful candidate will collaborate closely with cross-functional teams, configuring and customising ITSM modules such as Incident, Problem, Change, and Asset Management. … will also play a key role in troubleshooting, optimising performance, and integrating Remedy with other enterprise applications.Key Responsibilities:Design, develop, and customise BMC Remedy applications (workflows, forms, active links, filters)Configure and maintain ITSM modules including Incident, Problem, Change, and Asset ManagementTroubleshoot and resolve Remedy environment issuesOptimise ...

Information Technology, Computer Science, or relevant experience in related field. Demonstrable experience administering or developing within JSM or other ITSM tools (e.g. ServiceNow, BMC Remedy, FreshWork) or similar. Strong understanding of ITIL processes and ITSM best practices. Strong technical skills around API’s and related automation. Knowledge ...

from project delivery to business-as-usual (BAU), including early life support Experience in managing and improving ITSM tools, metrics, and dashboards (e.g. Halo, Remedy Experience in managing budgets and procurement related to hardware, mobile telephony, and support infrastructure Expert level knowledge of ITIL, including Change, Transition, Asset ...

knowledge of Enterprise IT Service Management solutions from one or several vendors such as – ServiceNow, HP SM, IBM Tivoli, CA Unicenter, Cherwell and BMC Remedy are required.Strong architecture, design and implementation experience with Enterprise Service Management domain solutions, products, and industry best practices/trends.Strong architecture, design and implementation ...

release are understood and completed to ensure estate is readyProduction and ownership of project/deployment planChanges - Plan, schedule, and initiate changes via BMC Remedy ITSM/Service NowManages the release process, deploying updates via Verdant1st point of escalationRecommends and manages updates and configurations to process and Verdant toolingUnderstands ...

IR35). A chance to work with a leading global IT transformation business on a large-scale Government project: Leading the migration from BMC Remedy to BMC Helix SaaS ITSM environment. Design, build + migration for an end-to-end BMC Helix ITSM solution covering Incident, Problem, Change, Release ...

supervision. Monitor device health post-patching: verify interface states, routing table, and connectivity. Log patch activity and outcomes in ITSM tickets (ServiceNow/Remedy). Maintain network device firmware inventory and flag devices with outdated or end-of-support software. Communicate maintenance windows to impacted stakeholders and NOC teams. ...

supervision. • Monitor device health post-patching: verify interface states, routing table, and connectivity. • Log patch activity and outcomes in ITSM tickets (ServiceNow/Remedy). • Maintain network device firmware inventory and flag devices with outdated or end-of-support software. • Communicate maintenance windows to impacted stakeholders and NOC teams. ...

operating model design Workshop facilitation Design Thinking AI, GenAI and automation opportunities Miro and/or Mural Desirable experience includes BMC Helix, BMC Remedy, ITSM, ITIL and Public Sector environments. In return: £550 - £600pd (Inside IR35) Initial 9 month contract Hybrid work (Home and travel to UK Client sites ...

Incidents and Change Management Experience with Problem Management and Continual Service Improvement Knowledge of Service Catalogue and Request Management Experience using enterprise ITSM platforms (Remedy, ServiceNow or similar) Strong stakeholder and supplier management skills Excellent communication and reporting abilities Comfortable working across multiple operational priorities Key Responsibilities Coordinate Change ...

used for weekly/monthly briefings at all levels. Support the D&IS Front Door for all the projects service requests. Utilise ITSM tools (Remedy) to interact with FLC units and manage service requests. Develop and support the projects processes aligned with DD, including CSRs and CSIs. Manage ...

Security Operations, Data Protection, or SOC environments.Strong hands-on experience with Microsoft Purview DLP.Experience managing security incidents and ticketing platforms (ServiceNow/JIRA/Remedy).Understanding of Data Classification, Information Protection, and Compliance concepts.Basic knowledge of PKI, digital certificates, encryption, and key management.Good troubleshooting, analytical, and communication skills.Preferred SkillsExposure ...

counts, returns processing, or stock reconciliation.Familiarity with regulated goods or compliance-controlled shipment processes.Experience handling telecommunications IT equipment & terminology, OSI model.Experience with Salesforce, Rootstock, Remedy, FedEx, DHL, UPS, or similar carrier platforms.About YouYou will be someone who:Takes pride in accuracy and getting things right first time.Enjoys working ...

updated website content, landing pages and site enhancements, ensuring issues are identified, tracked and resolvedWork with accessibility specialists and QA tools to identify and remedy content-related accessibility issues, such as missing alt text or broken linksStakeholder collaboration and project supportCollaborate with channel marketing, UX, digital marketing, production, editorial ...

Packet Core (SPC) and 5G Core architecture, including control and user plane separation. •Experience using fault and ticket management tools such as NETSCOUT, Mycom, Remedy, Netcool, or equivalent platforms. •Understanding of incident management practices within SLA-driven operational environments. •Strong analytical and troubleshooting skills, with the ability to correlate ...

domain across different SDLC phases including design, development, and solution delivery 5+ years of hands-on experience implementing and architecting BMC Helix/BMC Remedy ITSM solutions including Incident, Problem, Change, Request, Knowledge, CMDB, and Discovery Strong prior experience as a BMC Helix Technical Lead/Solution Architect, preferably ...

tailored expert support and advice that highlights cyber security risks to a range of stakeholders, projects, business teams and service owners, helping them to remedy identified risks by enabling well-informed and auditable decisions, using published guidance and standards, and drawing on a range of experts as well ...

tailored expert support and advice that highlights cyber security risks to a range of stakeholders, projects, business teams and service owners, helping them to remedy identified risks by enabling well-informed and auditable decisions, using published guidance and standards, and drawing on a range of experts as well ...

tailored expert support and advice that highlights cyber security risks to a range of stakeholders, projects, business teams and service owners, helping them to remedy identified risks by enabling well-informed and auditable decisions, using published guidance and standards, and drawing on a range of experts as well ...

tailored expert support and advice that highlights cyber security risks to a range of stakeholders, projects, business teams and service owners, helping them to remedy identified risks by enabling well-informed and auditable decisions, using published guidance and standards, and drawing on a range of experts as well ...

preventative electrical maintenance system Faulting finding and repairs Program Siemens & other programmable logic controllers (PLCs) Use various types of testing equipment to locate and remedy faults Promote Lean thinking Attend breakdowns Contribute to safe systems of work (SSOW) documentation Adhere to Wienerbergers quality system & standards in accordance with BSEN ...

preventative electrical maintenance system Faulting finding and repairs Program Siemens & other programmable logic controllers (PLCs) Use various types of testing equipment to locate and remedy faults Promote Lean thinking Attend breakdowns Contribute to safe systems of work (SSOW) documentation Adhere to Wienerbergers quality system & standards in accordance with BSEN ...

preventative electrical maintenance system Faulting finding and repairs Program Siemens & other programmable logic controllers (PLCs) Use various types of testing equipment to locate and remedy faults Promote Lean thinking Attend breakdowns Contribute to safe systems of work (SSOW) documentation Adhere to Wienerbergers quality system & standards in accordance with BSEN ...

Strong analytical skills with experience in service desk operations and reporting tools.Excellent communication and stakeholder engagement abilities.Familiarity with digital support platforms (e.g., Amelia, CAST, Remedy).Commitment to continuous learning and inclusive team collaboration.Skills that will help:Experience in working in a large tech/finance orgBank of America:Benefits ...

with PC Based Digital Recorders. To have an understanding of fibre optic transmission systems, LAN/WAN networks and radio telemetry systems to effectively remedy any faults. Liaise with higher grade engineers where required Provide emergency solutions when operating out of hours as specified on the departmental rota. Collaborate ...