1 to 25 of 32 Remedy Jobs in the UK

management. Understanding of networking fundamentals including TCP/IP, DNS, DHCP, and connectivity troubleshooting. Experience using IT Service Management (ITSM) tools such as ServiceNow, Remedy, or similar. How to Apply: If you're interested in thisrole, click 'apply now' to forward an up-to-date copy of your ...

from project delivery to business-as-usual (BAU), including early life support Experience in managing and improving ITSM tools, metrics, and dashboards (e.g. Halo, Remedy Experience in managing budgets and procurement related to hardware, mobile telephony, and support infrastructure Expert level knowledge of ITIL, including Change, Transition, Asset ...

IR35). A chance to work with a leading global IT transformation business on a large-scale Government project: Leading the migration from BMC Remedy to BMC Helix SaaS ITSM environment. Design, build + migration for an end-to-end BMC Helix ITSM solution covering Incident, Problem, Change, Release ...

within a virtualised environment, including virtualised SQL servers using VMWare Powershell & PowerBI SQL Server Upgrades Change Management process Incident Management process Use of BMC Remedy/Helix Useful ExperienceActive Directory Commvault SCOM SQL Server 2025 Jira/Confluence Migrating between Data Centres Migration to the Cloud ...

operating model design Workshop facilitation Design Thinking AI, GenAI and automation opportunities Miro and/or Mural Desirable experience includes BMC Helix, BMC Remedy, ITSM, ITIL and Public Sector environments. In return: £550 - £600pd (Inside IR35) Initial 9 month contract Hybrid work (Home and travel to UK Client sites ...

Incidents and Change Management Experience with Problem Management and Continual Service Improvement Knowledge of Service Catalogue and Request Management Experience using enterprise ITSM platforms (Remedy, ServiceNow or similar) Strong stakeholder and supplier management skills Excellent communication and reporting abilities Comfortable working across multiple operational priorities Key Responsibilities Coordinate Change ...

Desirable knowledge and experience: Experience working in a pressurised customer focused Service Desk within an ITIL based environment Business to business (B2B) experience ServiceNow, Remedy or a similar ITSM toolset experience ITIL Foundation (V3 or V4) Our People Our people are what makes Exponential-e Group the company ...

used for weekly/monthly briefings at all levels. Support the D&IS Front Door for all the projects service requests. Utilise ITSM tools (Remedy) to interact with FLC units and manage service requests. Develop and support the projects processes aligned with DD, including CSRs and CSIs. Manage ...

domain across different SDLC phases including design, development, and solution delivery 5+ years of hands-on experience implementing and architecting BMC Helix/BMC Remedy ITSM solutions including Incident, Problem, Change, Request, Knowledge, CMDB, and Discovery Strong prior experience as a BMC Helix Technical Lead/Solution Architect, preferably ...

Digital Recorders, Lenel, IDS and Traka systems etc. To understand fibre optic transmission systems, LAN/WAN networks and radio telemetry systems to effectively remedy any faults. Liaise with field engineers where required. Participate in team meetings and actively contribute towards the business’ activities. Strive to maximize personal development ...

Multi-site installations with PC Based Digital Recorders. To understand fibre optic transmission systems, LAN/WAN networks and radio telemetry systems to effectively remedy any faults. Liaise with field engineers where required. Provide emergency solutions when operating out of hours as specified on the departmental rota (currently ...

Multi-site installations with PC Based Digital Recorders. To understand fibre optic transmission systems, LAN/WAN networks and radio telemetry systems to effectively remedy any faults. Liaise with field engineers where required. Provide emergency solutions when operating out of hours as specified on the departmental rota (currently ...

with PC Based Digital Recorders. To have an understanding of fibre optic transmission systems, LAN/WAN networks and radio telemetry systems to effectively remedy any faults. Liaise with higher grade engineers where required Provide emergency solutions when operating out of hours as specified on the departmental rota. Collaborate ...

Excellent stakeholder management skills maintaining good working relationships with customers and stakeholders to ensure buy-in, the practicality of solutions and to identify and remedy blockers to service. Recruitment activities across the BA function as required At Sanctuary there is a low turnover rate of colleagues. This is because ...

preventative electrical maintenance system Faulting finding and repairs Program Siemens & other programmable logic controllers (PLCs) Use various types of testing equipment to locate and remedy faults Promote Lean thinking Attend breakdowns Contribute to safe systems of work (SSOW) documentation Adhere to Wienerbergers quality system & standards in accordance with BSEN ...

utilising current copper, fibre, and patch panelling standards. Deliver pre- and post-sales support to relevant support specialists, Account Managers, and Service Managers. Manage Remedy/ServiceNow tickets, ensuring actions are completed within agreed internal OLAs or Customer Service Level Agreements (SLA's). Support governance activities by addressing ...

utilising current copper, fibre, and patch panelling standards. Deliver pre- and post-sales support to relevant support specialists, Account Managers, and Service Managers. Manage Remedy/ServiceNow tickets, ensuring actions are completed within agreed internal OLAs or Customer Service Level Agreements (SLA's). Support governance activities by addressing ...

project goals & the deliverables. Create, maintain & develop project plans inc. project schedules & resources. Coordinate with internal & external cross-functional teams Successfully identify, manage & remedy any project risks & project issues. Monitor project progress, communicating project updates to key stakeholders. Chair & take part in project meetings to track progress & resolve ...

project goals & the deliverables. Create, maintain & develop project plans inc. project schedules & resources. Coordinate with internal & external cross-functional teams Successfully identify, manage & remedy any project risks & project issues. Monitor project progress, communicating project updates to key stakeholders. Chair & take part in project meetings to track progress & resolve ...

working collaboratively with colleagues to resolve them Experience of conducting user testing and research to identify issues with digital journeys and how to remedy issues in a cost-effective way Experience of configuring API Integrations and an understanding of how they improve workflows, customer journeys, and user experience Skilled ...

. Essential Skills Proven experience designing and implementing BMC Helix solutions, including ITSM, CMDB, Discovery, Digital Workplace and automation capabilities. Strong experience with BMC Remedy/Helix architecture, workflows, integrations and service management processes. Experience implementing CIS Controls v8.1 . Strong understanding of ITIL and enterprise IT Service Management … communication and stakeholder management skills. Desirable Skills Understanding of mapping End User Computing (EUC) security capabilities to CIS Controls v8.1. BMC certifications (Helix ITSM, Remedy, Discovery or Digital Workplace). Experience with Azure, AWS or hybrid cloud environments. Scripting and automation experience (Python, PowerShell, REST APIs or orchestration tools ...

SEMH) Fridays Only | East London | September Start Are you an experienced Music & Digital Technology Tutor looking for a rewarding role within an SEMH setting? Remedy Education are working with a specialist school to recruit a Music & Digital Technology Tutor to teach every Friday from September. This is a fantastic ...

role in delivering high-quality IT support to service users, internal stakeholders, and suppliers. The team is responsible for managing ticketing systems such as Remedy and ServiceNow, troubleshooting technical issues, and ensuring effective incident resolutioneither directly or through supplier coordination. Driving performance to meet agreed objectives, Service Level Agreements … Experience handling meter faults, connectivity issues, or providing technical support within the energy sector. Ticketing & Email-Based Support Familiarity with platforms such as ServiceNow, Remedy, Zendesk, or similar CRM/ticketing systems for efficient incident resolution. Technical Troubleshooting (Non-IT Specialist) Understanding of smart meter functionality, connectivity challenges, firmware ...

role in delivering high-quality IT support to service users, internal stakeholders, and suppliers. The team is responsible for managing ticketing systems such as Remedy and ServiceNow, troubleshooting technical issues, and ensuring effective incident resolution—either directly or through supplier coordination. Driving performance to meet agreed objectives, Service Level … Experience handling meter faults, connectivity issues, or providing technical support within the energy sector. Ticketing & Email-Based Support – Familiarity with platforms such as ServiceNow, Remedy, Zendesk, or similar CRM/ticketing systems for efficient incident resolution. Technical Troubleshooting (Non-IT Specialist) – Understanding of smart meter functionality, connectivity challenges, firmware ...

Job Opportunity: PKI Engineer (6-Month Contract) Location: London or Brighton (Open to either location) Contract Duration: 6 Months Job Type: Contract About the Role Are you an experienced Public Key Infrastructure (PKI) professional looking ...