1 to 25 of 41 Remedy Jobs in the UK

Consultant. This is an excellent opportunity to join a dynamic technology team where you will design, develop, and maintain applications within the BMC Remedy ITSM suite.The successful candidate will collaborate closely with cross-functional teams, configuring and customising ITSM modules such as Incident, Problem, Change, and Asset Management. … will also play a key role in troubleshooting, optimising performance, and integrating Remedy with other enterprise applications.Key Responsibilities:Design, develop, and customise BMC Remedy applications (workflows, forms, active links, filters)Configure and maintain ITSM modules including Incident, Problem, Change, and Asset ManagementTroubleshoot and resolve Remedy environment issuesOptimise ...

management. Understanding of networking fundamentals including TCP/IP, DNS, DHCP, and connectivity troubleshooting. Experience using IT Service Management (ITSM) tools such as ServiceNow, Remedy, or similar. How to Apply: If you're interested in thisrole, click 'apply now' to forward an up-to-date copy of your ...

knowledge of Enterprise IT Service Management solutions from one or several vendors such as – ServiceNow, HP SM, IBM Tivoli, CA Unicenter, Cherwell and BMC Remedy are required.Strong architecture, design and implementation experience with Enterprise Service Management domain solutions, products, and industry best practices/trends.Strong architecture, design and implementation ...

IR35). A chance to work with a leading global IT transformation business on a large-scale Government project: Leading the migration from BMC Remedy to BMC Helix SaaS ITSM environment. Design, build + migration for an end-to-end BMC Helix ITSM solution covering Incident, Problem, Change, Release ...

playbooks. Experience conducting security event triage and rapid incident response. Log analysis experience (Wireshark, NPCap, etc.). Experience with (ITSM) Service Management Systems (Remedy, Service Now). Strong understanding of information security principles, threat detection, and remediation processes. Knowledge of Microsoft and Linux technologies, networking, anti-virus, vulnerability management ...

operating model design Workshop facilitation Design Thinking AI, GenAI and automation opportunities Miro and/or Mural Desirable experience includes BMC Helix, BMC Remedy, ITSM, ITIL and Public Sector environments. In return: £550 - £600pd (Inside IR35) Initial 9 month contract Hybrid work (Home and travel to UK Client sites ...

Incidents and Change Management Experience with Problem Management and Continual Service Improvement Knowledge of Service Catalogue and Request Management Experience using enterprise ITSM platforms (Remedy, ServiceNow or similar) Strong stakeholder and supplier management skills Excellent communication and reporting abilities Comfortable working across multiple operational priorities Key Responsibilities Coordinate Change ...

Desirable knowledge and experience: Experience working in a pressurised customer focused Service Desk within an ITIL based environment Business to business (B2B) experience ServiceNow, Remedy or a similar ITSM toolset experience ITIL Foundation (V3 or V4) Our People Our people are what makes Exponential-e Group the company ...

used for weekly/monthly briefings at all levels. Support the D&IS Front Door for all the projects service requests. Utilise ITSM tools (Remedy) to interact with FLC units and manage service requests. Develop and support the projects processes aligned with DD, including CSRs and CSIs. Manage ...

Security Operations, Data Protection, or SOC environments.Strong hands-on experience with Microsoft Purview DLP.Experience managing security incidents and ticketing platforms (ServiceNow/JIRA/Remedy).Understanding of Data Classification, Information Protection, and Compliance concepts.Basic knowledge of PKI, digital certificates, encryption, and key management.Good troubleshooting, analytical, and communication skills.Preferred SkillsExposure ...

counts, returns processing, or stock reconciliation.Familiarity with regulated goods or compliance-controlled shipment processes.Experience handling telecommunications IT equipment & terminology, OSI model.Experience with Salesforce, Rootstock, Remedy, FedEx, DHL, UPS, or similar carrier platforms.About YouYou will be someone who:Takes pride in accuracy and getting things right first time.Enjoys working ...

Packet Core (SPC) and 5G Core architecture, including control and user plane separation. •Experience using fault and ticket management tools such as NETSCOUT, Mycom, Remedy, Netcool, or equivalent platforms. •Understanding of incident management practices within SLA-driven operational environments. •Strong analytical and troubleshooting skills, with the ability to correlate ...

domain across different SDLC phases including design, development, and solution delivery 5+ years of hands-on experience implementing and architecting BMC Helix/BMC Remedy ITSM solutions including Incident, Problem, Change, Request, Knowledge, CMDB, and Discovery Strong prior experience as a BMC Helix Technical Lead/Solution Architect, preferably ...

Digital Recorders, Lenel, IDS and Traka systems etc. To understand fibre optic transmission systems, LAN/WAN networks and radio telemetry systems to effectively remedy any faults. Liaise with field engineers where required. Participate in team meetings and actively contribute towards the business’ activities. Strive to maximize personal development ...

Multi-site installations with PC Based Digital Recorders. To understand fibre optic transmission systems, LAN/WAN networks and radio telemetry systems to effectively remedy any faults. Liaise with field engineers where required. Provide emergency solutions when operating out of hours as specified on the departmental rota (currently ...

Multi-site installations with PC Based Digital Recorders. To understand fibre optic transmission systems, LAN/WAN networks and radio telemetry systems to effectively remedy any faults. Liaise with field engineers where required. Provide emergency solutions when operating out of hours as specified on the departmental rota (currently ...

preventative electrical maintenance system Faulting finding and repairs Program Siemens & other programmable logic controllers (PLCs) Use various types of testing equipment to locate and remedy faults Promote Lean thinking Attend breakdowns Contribute to safe systems of work (SSOW) documentation Adhere to Wienerbergers quality system & standards in accordance with BSEN ...

Strong analytical skills with experience in service desk operations and reporting tools.Excellent communication and stakeholder engagement abilities.Familiarity with digital support platforms (e.g., Amelia, CAST, Remedy).Commitment to continuous learning and inclusive team collaboration.Skills that will help:Experience in working in a large tech/finance orgBank of America:Benefits ...

with PC Based Digital Recorders. To have an understanding of fibre optic transmission systems, LAN/WAN networks and radio telemetry systems to effectively remedy any faults. Liaise with higher grade engineers where required Provide emergency solutions when operating out of hours as specified on the departmental rota. Collaborate ...

Excellent stakeholder management skills maintaining good working relationships with customers and stakeholders to ensure buy-in, the practicality of solutions and to identify and remedy blockers to service. Recruitment activities across the BA function as required At Sanctuary there is a low turnover rate of colleagues. This is because ...

Location: LondonSalary: Competitive salary and package dependent on experienceCareer Level: Specialist or Associate Manager (based on experience)Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting ...

Location: LondonSalary: Competitive salary and package dependent on experienceCareer Level: Specialist or Associate Manager (based on experience)Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting ...

. Essential Skills Proven experience designing and implementing BMC Helix solutions, including ITSM, CMDB, Discovery, Digital Workplace and automation capabilities. Strong experience with BMC Remedy/Helix architecture, workflows, integrations and service management processes. Experience implementing CIS Controls v8.1 . Strong understanding of ITIL and enterprise IT Service Management … communication and stakeholder management skills. Desirable Skills Understanding of mapping End User Computing (EUC) security capabilities to CIS Controls v8.1. BMC certifications (Helix ITSM, Remedy, Discovery or Digital Workplace). Experience with Azure, AWS or hybrid cloud environments. Scripting and automation experience (Python, PowerShell, REST APIs or orchestration tools ...

Knowledge of SAP PLMSI Production of deliverables - GAP analysis report on what the standard middleware product can/cannot do, with proposed solutions to remedy and associated High Level Design documentation for the client) Define the non-functional and performance testing requirements, scenarios, scripts etc for testing purposes Management ...

utilising current copper, fibre, and patch panelling standards. Deliver pre- and post-sales support to relevant support specialists, Account Managers, and Service Managers. Manage Remedy/ServiceNow tickets, ensuring actions are completed within agreed internal OLAs or Customer Service Level Agreements (SLA's). Support governance activities by addressing ...