1 to 25 of 88 Remedy Jobs in the UK

564Skills: BMC Remedy, ITIL, JavaScript, Remedy Consultant, BMC Remedy ITSM CertificationRemedy ConsultantLocation: Bristol, Birmingham or Manchester (Hybrid with 2 days in office per week)Salary: 46k per annum + benefits Must be SC Clearance Eligible and Sole UK National Deerfoot Recruitment is working on behalf … Consultant. This is an excellent opportunity to join a dynamic technology team where you will design, develop, and maintain applications within the BMC Remedy ITSM suite. The successful candidate will collaborate closely with cross-functional teams, configuring and customising ITSM modules such as Incident, Problem, Change, and Asset ...

ITIL service management processes. Experience across Service Desk, Incident, Problem, Change and Release Management. Strong knowledge of service management platforms such as ServiceNow, Remedy or similar tools. Experience producing and analysing service reports, KPIs and operational performance metrics. Advanced Excel reporting and analysis skills. Strong stakeholder management and communication ...

service management processes and recommend improvements based on best practices. Develop and implement ITSM strategies, including configuration of ITSM tools such as ServiceNow, BMC Remedy, or similar platforms. Facilitate ITIL process design and adoption, including incident, problem, change, and asset management. Provide guidance on ITSM governance, metrics, and continuous ...

Governance, and SIAM. Excellent communication, facilitation, and collaboration skills. Ability to work in high-pressure, time-sensitive environments. Knowledge of ITSM tools (ServiceNow, Remedy, JIRA Service Management, etc.). Experience with Software License & Asset Management is an advantage. IT Service Management & IT Governance ITIL® v4 based ITSM Process Consultancy ...

Governance, and SIAM.• Excellent communication, facilitation, and collaboration skills.• Ability to work in high-pressure, time-sensitive environments.• Knowledge of ITSM tools (ServiceNow, Remedy, JIRA Service Management, etc.).• Experience with Software License & Asset Management is an advantage.• IT Service Management & IT Governance• ITIL v4 based ITSM Process Consultancy ...

understanding of Windows OS, Microsoft 365, and common business applications. Ability to troubleshoot hardware and software issues effectively. Familiarity with ITSM tools (e.g., ServiceNow, Remedy). Desirable: ITIL Foundation certification. Previous experience in a Service Desk or IT support role within a professional services or financial environment. Key Competencies ...

Exposure to Release Management and Deployment Governance . Experience driving Continual Service Improvement (CSI) initiatives. Experience with tools such as: Jira Service Management BMC Remedy Confluence Project Management certifications such as PMP or PRINCE2 . Experience preparing executive-level service reviews and operational dashboards. Disclaimer: This vacancy is being ...

Information Technology, Computer Science, or relevant experience in related field. Demonstrable experience administering or developing within JSM or other ITSM tools (e.g. ServiceNow, BMC Remedy, FreshWork) or similar. Strong understanding of ITIL processes and ITSM best practices. Strong technical skills around API’s and related automation. Knowledge ...

REST API integration Data modelling Reporting and dashboard development KPI design and analytics Preferred: Google AppSheet Google Apps Script BigQuery Looker Studio Remedy CMDB Microsoft Power Platform Power BI Python JavaScript ETL/Data Integration tools CMDB/ITSM Knowledge ITIL Foundation or equivalent knowledge Configuration Management processes Asset ...

within a virtualised environment, including virtualised SQL servers using VMWare Powershell & PowerBI SQL Server Upgrades Change Management process Incident Management process Use of BMC Remedy/Helix Useful Experience Active Directory Commvault SCOM SQL Server 2025 Jira/Confluence Migrating between Data Centres Migration to the Cloud #J ...

understood and completed to ensure estate is ready Production and ownership of project/deployment plan Changes - Plan, schedule, and initiate changes via BMC Remedy ITSM/Service Now Manages the release process, deploying updates via Verdant 1st point of escalation Recommends and manages updates and configurations to process ...

release are understood and completed to ensure estate is readyProduction and ownership of project/deployment planChanges - Plan, schedule, and initiate changes via BMC Remedy ITSM/Service NowManages the release process, deploying updates via Verdant1st point of escalationRecommends and manages updates and configurations to process and Verdant toolingUnderstands ...

ITIL and service governance . Experience working within cloud/modern IT environments . Experience with ITSM/PSA platforms such as ServiceNow or Remedy . Excellent communication and stakeholder management skills. Calm under pressure, highly organised and commercially aware. A minimum of a 2.1 or above ...

Skills Experience with one or more of the following: Google AppSheet Google Apps Script BigQuery Looker Studio Microsoft Power Platform Power BI ServiceNow CMDB Remedy CMDB Python JavaScript ETL and Data Integration tools ITSM & CMDB Knowledge ITIL Foundation or equivalent understanding. Configuration Management processes. Asset Management. Service Mapping. Discovery ...

Skills Experience with one or more of the following: Google AppSheet Google Apps Script BigQuery Looker Studio Microsoft Power Platform Power BI ServiceNow CMDB Remedy CMDB Python JavaScript ETL and Data Integration tools ITSM & CMDB Knowledge ITIL Foundation or equivalent understanding. Configuration Management processes. Asset Management. Service Mapping. Discovery ...

Skills Experience with one or more of the following: Google AppSheet Google Apps Script BigQuery Looker Studio Microsoft Power Platform Power BI ServiceNow CMDB Remedy CMDB Python JavaScript ETL and Data Integration tools ITSM & CMDB Knowledge ITIL Foundation or equivalent understanding. Configuration Management processes. Asset Management. Service Mapping. Discovery ...

challenging situations professionally. A commitment to continuous learning, personal development, and improving ways of working. Experience with Service Incident Management, telecommunications technologies, Fixed Line Remedy systems, or ITIL 4 certification would be advantageous. This position requires the ability & willingness to undergo and obtain a Secure Vetting (SC) clearance. Worried ...

Strong documentation and process improvement experience Comfortable working on client site in Hampshire ITIL certification or equivalent service management experience Experience with ServiceNow, BMC Remedy, Jira Service Management or similar ITSM platforms Previous experience across MOD, defence or central government programmes Experience supporting service transition or continual service improvement ...

knowledge of Enterprise IT Service Management solutions from one or several vendors such as – ServiceNow, HP SM, IBM Tivoli, CA Unicenter, Cherwell and BMC Remedy are required.Strong architecture, design and implementation experience with Enterprise Service Management domain solutions, products, and industry best practices/trends.Strong architecture, design and implementation ...

knowledge of Enterprise IT Service Management solutions from one or several vendors such as – ServiceNow, HP SM, IBM Tivoli, CA Unicenter, Cherwell and BMC Remedy are required. Strong architecture, design and implementation experience with Enterprise Service Management domain solutions, products, and industry best practices/trends. Strong architecture, design ...

Google Workspace support experience Gmail, Google Meet, Drive, Chat, Docs, Sheets & Slides User account and application/service management Expert-level incident & request management Remedy/enterprise ITSM experience Strong ITIL/ITSM process knowledge Google case management Microsoft 365/Global Email awareness Basic understanding of network infrastructure ...

written communication, comfortable with escalations, challenging conversations, and presenting data-backed insights to senior stakeholders. Is proficient with PSA/ITSM tools (e.g. Remedy, ServiceNow), able to extract, interpret, and leverage service performance data to drive decisions. Shows a calm, organised, and detail-focused approach, thriving under pressure, ambiguity ...

triage for EC-centric interfaces; coordinate with middleware/integration teams Tools: Admin Center and, where applicable, Provisioning ITSM tools (e.g., ServiceNow, Jira, Remedy) Reporting using Story/Canvas/Ad Hoc for support analytics SuccessFactors modules adjacent to EC: Time Off, Time Sheet, Onboarding Payroll touchpoints ...

Desirable knowledge and experience: Experience working in a pressurised customer focused Service Desk within an ITIL based environment Business to business (B2B) experience ServiceNow, Remedy or a similar ITSM toolset experience ITIL Foundation (V3 or V4) Our People Our people are what makes Exponential-e Group the company ...

managing high‐priority incidents within a multi‐client or shared service environment Understanding of ITIL principles And ideally, you’ll also bring Knowledge of Remedy, ServiceNow, or similar incident management tooling Ability to work as part of shift rota (start times vary between 7:30am and 11am) Be part ...