1 to 25 of 34 Remote Monitoring and Management Jobs in the UK

role. You will join a fast-growing Operations team responsible for providing technical support to our existing customer base, as well as implementing projects and solutions for new prospects. This position is ideal for a motivated individual eager to gain experience working with a diverse range of exciting technologies. Comprehensive … house training is provided and, by agreement, supplemented with official industry qualifications. Our primary goal as a team is to ensure exceptional client satisfaction. The Second Line Analyst plays a crucial role in achieving this. The Second Line Analyst resolves technical issues beyond the scope of initial checks performed ...

core hours 9am - 5:30pm) Who are we: Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental … principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our 'Purple Army' and become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners. We enjoy ...

required The Role A fantastic opportunity for a 2nd Line Support Engineer to join a specialist technology organisation providing advanced support across cloud, security, and on-premise environments. This role sits within a dedicated technical team and reports directly into senior technical management. The successful candidate will handle escalated issues … contribute to compliance processes, and support automation-focused improvements across the business. Resolve escalated technical issues across server, cloud, and network environments Use scripting tools to automate tasks and improve internal workflows Assist in maintaining internal security and compliance frameworks Support the implementation and ongoing management of industry standards Manage ...

Technical Support Engineer to join our IT department.In this role, it will involve troubleshooting IT-related issues (in person, by telephone, messaging, or email) and making sure problems are resolved accurately and efficiently. An understanding of PC hardware set-up and configuration (imaging of PC/Laptops) is required, whilst … advantage. If you have current experience of working in an IT Service Desk environment, who has a good breadth of technical knowledge and excellent customer services skills, we would love to hear from you! Why work for us? Draper Tools is a family business with a rich history, a strong ...

Title: Second Line Support Technician Location: Manchester Salary: Competitive Job Type: Permanent, Full Time At Netteam tX, we recognise and develop talent, and look to retain talent through the creation of career opportunities, lateral and horizontal. Our culture is centered around our belief in continually refining our skills and knowledge … collectively as a team as well as individually. We actively encourage creativity and innovation, and we strongly believe that it is our people that make us great. About the role: You will provide 2nd Line technical support in a service desk environment for multiple clients, acting as an escalation point ...

dynamic local IT comapny are are looking for Technical support Analysts - 1st line luebell IT Solutions offers a range ofmanufacturing, construction, financial services, transport, and hospitality. Services include IT infrastructure, management, consultancy, cloud services, and security. The team has extensive experience in IT management and support, storage and data protection … cyber security, and Microsoft 365, ensuring robust and reliable solutions for our clients. Salary Bracket £25,000 - £27,000 (Depending on experience) The number one goal of everyone in our team is to make our clients exceptionally happy. The Technical Support Analyst plays an important role in making sure that ...

business with a long history of innovation. In the UK, Sharp delivers a broad range of business technology solutions, supporting organisations across the public and private sectors. Sharp UK specialises in office and workspace technology, including managed print services, visual solutions, IT services, cloud and digital workplace solutions. The business … works closely with customers to improve productivity, efficiency and sustainability through smart, connected technology. With a strong focus on innovation, customer experience and sustainability, Sharp UK continues to evolve its offering to support modern, digital-first workplaces. Employees benefit from being part of a collaborative, forward-thinking organisation that values ...

West Sussex Office-based with Some Client Travel £28,000 £32,000, depending on experience About Us Were Counterpoint a fast-growing IT support and consultancy firm based in Worthing. We work with creative businesses, schools, and charities across the UK, delivering modern, reliable IT solutions that work for real … people. Our clients use a mix of Apple and Microsoft technologies, and were proud to offer strong support across both platforms. While were known for our Mac expertise, many of our client environments are Microsoft-first and this role will focus on delivering expert support in Microsoft 365, Intune, Azure ...

year Our client is a trusted provider of professional IT services, specialising in business IT support, server and network infrastructure, Microsoft 365 solutions, IT security, cloud hosting, remote monitoring and management, backup and disaster recovery, web design and more. With over two decades of experience delivering reliable, secure and tailored … solutions, they work closely with clients to ensure their technology runs smoothly and efficiently, helping businesses reduce downtime and achieve their growth goals. What's in it for you? 20 days holiday + Bank Holidays Nest Pension Scheme Opportunity to work with a variety of IT systems and grow your ...

About the Role We are seeking a motivated and customer-focused IT Support Technician to join our MSP team. You’ll support a variety of clients across different industries, providing responsive, friendly, and professional technical assistance. This role is ideal for someone who thrives in a dynamic, multi-client environment … and is eager to grow their skills. A willingness to learn and develop is an absolute must. Key Responsibilities Provide 1st and 2nd line support to multiple MSP clients via phone, email, remote tools, and onsite visits Work within defined SLAs and ensure excellent customer satisfaction Troubleshoot issues across Apple ...

Senior IT Support Analyst to join a busy MSP environment, supporting a wide range of customers across Microsoft 365, Azure AD (Entra ID), and hybrid on-prem infrastructure. This is a hands-on role covering escalated tickets, problem management, and project delivery. You’ll be working with modern tooling, supporting … both reactive incidents and proactive improvements, including migrations, security, and endpoint management. What You’ll Be Doing Providing Tier 2 support across Microsoft 365 (Exchange Online, Teams, SharePoint, OneDrive, Intune) Supporting on-prem Active Directory and Exchange Server, including hybrid Exchange and AAD Connect Managing Azure AD/Entra ...

fantastic opportunity to learn from experienced professionals while gaining hands-on exposure to real-world IT environments, cloud systems, security tools, networks, and business-critical technologies. Role Configure and set up new IT devices for customers (both remotely and on-site) Support business servers, networks, and cloud environments Manage and … maintain Microsoft 365 and Active Directory environments Monitor systems through RMM tools, including backup and cybersecurity alerts Diagnose and repair IT hardware Answer incoming support calls and provide friendly, professional technical assistance Training Why choose our Network Engineer Level 4 apprenticeship? Our Network Engineer Level 4 apprenticeship is perfect ...

Internal-facing *All applicants must have the right to work in the UK* The Opportunity Were recruiting an Automation Engineer for a well-established and forward-thinking MSP that is investing heavily in automation and operational efficiency. This is a newly created role, designed to remove reliance on manual processes … and drive smarter, scalable ways of working. This position offers a genuine move away from ticket-heavy support into a strategic, build-focused role, where youll take ownership of automation across the business. Youll work closely with senior stakeholders, define best practices, and have a real impact on service delivery ...

About Hamilton Group: Hamilton Group is a UK-based IT support company offering comprehensive services like managed IT support, cybersecurity, cloud technology, hosted VoIP, and Microsoft 365 solutions to businesses nationwide. They are known for their rapid response times and proactive approach to IT issues. You’ll gain real-world … experience while developing your skills through a funded apprenticeship programme. If you're enthusiastic, eager to learn, and looking to build a career in IT – this is your chance. Responsibilities: Set up, configure and upgrade IT equipment including printers, routers, switches, and RAM Configure VLANs and support network device setup ...

lead technical service excellence across our Managed Services business. This role is pivotal in driving high-quality service delivery, ensuring robust technical standards, and enabling continuous improvement across all operational functions. The successful candidate will bring deep MSP experience, strong technical governance capability, and the ability to elevate service quality … across diverse commercial clients. Key Responsibilities * Operational Leadership & Continuous Improvement * Partner with the COO and senior leadership to design and deliver a continuous improvement roadmap across all service areas. * Embed a culture of operational excellence by implementing, maintaining, and mentoring teams on agreed technical and service standards. * Monitor, report ...

lead technical service excellence across our Managed Services business. This role is pivotal in driving high-quality service delivery, ensuring robust technical standards, and enabling continuous improvement across all operational functions. The successful candidate will bring deep MSP experience, strong technical governance capability, and the ability to elevate service quality … across diverse commercial clients. Key Responsibilities * Operational Leadership & Continuous Improvement * Partner with the COO and senior leadership to design and deliver a continuous improvement roadmap across all service areas. * Embed a culture of operational excellence by implementing, maintaining, and mentoring teams on agreed technical and service standards. * Monitor, report ...

This is a genuinely varied role where no two days look the same — ideal for someone who enjoys solving problems, working directly with clients, and getting exposure to a broad range of technologies. You’ll be supporting a mix of on-site and remote environments, delivering hands-on technical support … and helping implement solutions that keep clients running smoothly. The Role You’ll work across a diverse set of customer environments, providing both remote and on-site support. Expect a mix of troubleshooting, project assistance, and day-to-day operational support. Key responsibilities • Deliver 1st/2nd-line support ...

+ Excellent Company Benefits + TAX FREE YEARLY Bonus NexGen Associates are partnered with a leading IT Consultancy working within the Government and Defence sectors. Due to continued growth, they are seeking an experienced 2nd/3rd Line IT Support Engineer to join their team. You will be working within … managed services environment, providing high-quality technical support across complex systems and classified networks. This role offers excellent exposure to modern technologies and structured processes – making it an ideal opportunity for service leavers looking to transition their technical skills into a commercial setting. You must hold current SC Clearance (and ...

year Our client is a trusted provider of professional IT services, specialising in business IT support, server and network infrastructure, Microsoft 365 solutions, IT security, cloud hosting, remote monitoring and management, backup and disaster recov click apply for full job details ...

Line Support Engineer Remote (Kent-based only) - Maidstone HQ Must be a driver with own car £28k - £32k DOE Do these questions sound like you? • Are you a 2nd Line Engineer who enjoys owning issues end-to-end, not just passing tickets on? • Do you have strong Microsoft 365 and … Azure administration experience and like digging into problems using PowerShell? • Are you Kent-based, happy working remotely, but available to attend sites when needed? If so, this could be a great next step. The Role We are recruiting for a growing IT services business based in Maidstone who are looking ...

passionate about technology, great with people, and ready to kick-start a career in IT support? Our client, an established Managed Service Provider (MSP) with over 20 years of industry expertise, is looking for a motivated Business IT Support Engineer Apprentice to join their growing team. This is a fantastic … opportunity to learn from experienced professionals while gaining hands-on exposure to real-world IT environments, cloud systems, security tools, networks, and business-critical technologies. About the company: Our client is a trusted provider of professional IT services, supporting businesses with: IT support & helpdesk services Server & network infrastructure Microsoft ...

Joining a fast paced and friendly team, as a senior IT technician you will be dealing with every day support issues, maintaining infrastructures and responsible for scoping, designing and implementing solutions for customers along side our project manager. Ideally this role is suited to someone who is keen to constantly … learn and push themselves to achieve. Fluent are growing fast and you would have the opportunity to grow with us. You will be part of a newly merged team, looking after our customers devices, physical infrastructures, IaaS and SaaS environments as well as security measures, connectivity and in some cases ...

Location: Milton Keynes Salary: Up to £35,000 Type: Full-time, Permanent Our client is a growing Managed Service Provider looking for a capable and customer-focused 2nd Line IT Support Engineer to join the technical team. This is a hands-on role for someone who enjoys solving problems, working … across multiple client environments, and stepping up when things get complex. What you'll be doing Providing 2nd line support to a wide range of MSP clients Troubleshooting escalated issues from 1st line across desktop, server, and network environments Managing and resolving incidents and service requests via the ticketing system ...

Working Salary: Up to £38,000 About Our Client Our client is a well-established UK-based IT Managed Services Provider (MSP) delivering reliable and forward-thinking IT solutions to businesses across multiple sectors. They offer a broad range of services including IT support, hybrid cloud solutions, cybersecurity, infrastructure management … code platforms, and AI technologies. The organisation is known for its strong customer focus, technical expertise, and commitment to service excellence. Role Overview Our client is seeking a 2nd Line Helpdesk Engineer to provide advanced technical support to their customer base. The role involves resolving complex IT issues directly and ...

Senior IT Support Technician - MSP Location: Bracknell (Hybrid - 3 DAYS WFH) Salary: £32K-£35K DOE A growing and dynamic IT Managed Services Provider supporting 60+ clients is looking for a Senior IT Support Technician to join their expanding team. This is a great opportunity to work in a collaborative environment … where your technical skills will be valued and developed. Working corking closely with the technical team to deliver excellent IT support and consultancy services, this Senior IT Support Technician role involves a mix of remote and onsite support and project work. Key Roles & Responsibilities: Provide 2nd line support across Windows ...