1 to 25 of 32 Remote Monitoring and Management Jobs in the UK

Line Support Engineer Job Specification SPONSORSHIP IS NOT AVAILABLE AT THIS OR ANY TIME IN THE FUTURE Driving Licence required Location: On-site and Remote (Field-based and Office-based as required) Salary Range: Competitive, based on experience Overview We are seeking a motivated and skilled Field/2nd Line … diverse range of businesses across the UK. This role is a critical part of thier Service Desk function, bridging 1st Line Support and more complex technical escalations. The successful candidate will be responsible for delivering exceptional service to the companys' clients through on-site and remote support, troubleshooting, and delivering ...

client an IT support company are looking for A IT support person. To do the following... We are an MSP and look after a range of customers it requirements. Mixture of onsite and remote Supply, Install, relocate, repair are physical on site visits. Remote support, remediation and monitoring —————— IT SUPPORT … Work Location: in person either Stansted or at various locations throughout London or where clients are based. Overview We are seeking a proactive and customer-focused IT Support Technician to join our Managed Service Provider (MSP) team. The successful candidate will provide technical support and troubleshooting to multiple clients, ensuring ...

well-established MSP based in London Bridge. They are a close-knit team of 30 IT professionals delivering end-to-end technology services and support to a diverse range of clients, with a strong emphasis on cybersecurity, resilience and regulatory compliance. The Opportunity: We are seeking an experienced Cyber Security … strong cybersecurity focus to join our growing technical team. In this pivotal role, you will: Act as the primary escalation point for complex IT and cybersecurity incidents. Manage and secure core client infrastructure and cloud environments. Ensure centralised security, monitoring, and incident response platforms operate effectively. You will collaborate closely ...

well-established MSP based in London Bridge. They are a close-knit team of 30 IT professionals delivering end-to-end technology services and support to a diverse range of clients, with a strong emphasis on cybersecurity, resilience and regulatory compliance. The Opportunity: We are seeking an experienced Cyber Security … strong cybersecurity focus to join our growing technical team. In this pivotal role, you will: Act as the primary escalation point for complex IT and cybersecurity incidents. Manage and secure core client infrastructure and cloud environments. Ensure centralised security, monitoring, and incident response platforms operate effectively. You will collaborate closely ...

hours between 8am - 6pm) Who are we Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity, Comms and Managed Print Solutions to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and … fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our 'Purple Army' and become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners. We enjoy ...

Onsite (5 days) Inside IR35 Job description: We are looking for MS TEAMS SME with skills in PowerShell Scripting/MS Graph knowledge and understanding. Monitor the remote monitoring and management system alerts and notifications and respond accordingly through service requests Recommendation of process engineering and operational improvement initiatives including … automation tooling, service enhancement including for vendors Root cause analysis and service improvement solutions. Knowledge of RCA Troubleshooting using tools like QER, CQD, Teams Logs and base metrics. Knowledge of App Centric Mgmt. for Teams Knowledge of API Registrations for Teams Apps both Delegated and Application levels. Able to accurately ...

Support Engineer is responsible for handling second line support requests. This relates to all technology, to include: workstations, servers, printers, networks, vendor specific hardware and software, Office 365, SharePoint and with a view to gradually move into an IT Security/CyberSec focused position within the company. Key Duties/… Responsibilities IT Support relating to technical issues involving Microsoft’s core business applications and operating systems. Technical support at a basic network level: WAN and LAN connectivity, routers, firewalls, and IT security Remote access solution implementation and support: VPN, Remote Desktop Services. Monitor the remote monitoring and management system alerts ...

client is a dynamic IT outsourcing and managed services provider passionate about delivering innovative solutions to SMEs. Join their friendly, motivated team and grow your career in a supportive environment that prioritises your development. Job Title: IT Field Engineer Location: Horsham (Must be a driver with your own transport) Salary … About the Role: As an IT Project Engineer , you will be responsible for ensuring all IT projects are completed efficiently, on time, and to a high standard. Acting as a key point of contact, you will identify and escalate potential issues while providing hands-on support to the team. Covering ...

experience + benefits Contract: Full Time, Permanent Benefits: 32 days annual leave inclusive of Bank Holidays, Pension scheme, Free car park, Ongoing training and certification support, Opportunity to work with diverse technologies and clients, Friendly, collaborative team environment, Career progression as the company grows. About us: BrightSkye is a dynamic … and growing IT services provider based in Coatbridge. We deliver a full range of technology solutions to businesses across the region including managed IT support, telecoms, connectivity, and IT projects. Our team prides itself on providing exceptional service, technical expertise, and a personal approach to every customer relationship. ...

well-established MSP based in London Bridge. They are a close-knit team of 30 IT professionals delivering end-to-end technology services and support to a diverse range of clients, with a strong focus on reliability, security, and customer care. The Opportunity We are seeking an experienced Senior … join our growing technical team. This pivotal role involves: Acting as the go-to escalation point for complex issues Managing core client infrastructure and cloud environments Ensuring centralized security and monitoring platforms run smoothly You will work closely with our Service Desk and Project teams, maintaining high service standards, documenting ...

well-established MSP based in London Bridge. They are a close-knit team of 30 IT professionals delivering end-to-end technology services and support to a diverse range of clients, with a strong focus on reliability, security, and customer care. The Opportunity We are seeking an experienced Senior … join our growing technical team. This pivotal role involves: Acting as the go-to escalation point for complex issues Managing core client infrastructure and cloud environments Ensuring centralized security and monitoring platforms run smoothly You will work closely with our Service Desk and Project teams, maintaining high service standards, documenting ...

Line IT Support Technician serves as the initial point of contact for clients, providing technical assistance and resolving basic IT issues. This role is critical for maintaining smooth IT operations and ensuring customer satisfaction. Role Key Responsibilities: Helpdesk Support: Handle incoming tickets via phone and email, providing effective solutions … customer issues. Escalate unresolved issues to Tier 2 support when necessary. Monitoring & Maintenance: Monitor cloud and onsite backups, ensuring successful completion and resolving errors. Oversee RMM (Remote Monitoring and Management) tools to confirm patch installations and troubleshoot failures. Check SentinelOne EDR for threats and escalate any alerts. System Administration: Basic ...

Freightserve recruitment are looking for a IT Project Deliver Manager for a well-established IT Company. The role is Remote based working mainly from home, but will be visiting Customer sites around The Chelmsford, Essex areas. The IT Project Delivery Manager will lead the planning, execution, and delivery … projects, across a wide range of clients and their various industries. Ensuring alignment with client’s objectives, technical requirements and to The Company standards. This role is pivotal in driving successful outcomes for new service deliveries or infrastructure installations/upgrades and Cyber Security enhancements. Key Responsibilities:- Project Leadership & Delivery ...

Manager for a well-established IT Company. The role is based in Stansted, Essex. The IT Project Delivery Manager will lead the planning, execution, and delivery of IT projects, across a wide range of clients and their various industries. Ensuring alignment with client’s objectives, technical requirements and … Company standards. This role is pivotal in driving successful outcomes for new service deliveries or infrastructure installations/upgrades and Cyber Security enhancements. Key Responsibilities:- Project Leadership & Delivery Lead end-to-end delivery of IT projects, from scoping and planning through to completion and handover. Develop and manage project plans ...

lead technical service excellence across our Managed Services business. This role is pivotal in driving high-quality service delivery, ensuring robust technical standards, and enabling continuous improvement across all operational functions. The successful candidate will bring deep MSP experience, strong technical governance capability, and the ability to elevate service quality … across diverse commercial clients. Key Responsibilities * Operational Leadership & Continuous Improvement * Partner with the COO and senior leadership to design and deliver a continuous improvement roadmap across all service areas. * Embed a culture of operational excellence by implementing, maintaining, and mentoring teams on agreed technical and service standards. * Monitor, report ...

Support Engineer (Hybrid/Remote working Considered) My client is expanding and is seeking a proactive, technically strong IT Support Engineer to join their growing team. If you thrive in a fast-paced MSP environment, enjoy tackling complex technical challenges, and want exposure to a wide range of modern technologies … this role will suit you perfectly. You’ll act as a key escalation point for technical issues across Microsoft 365, Azure, Windows Server, networking and endpoint management. You’ll work extensively with their RMM platform and cybersecurity tooling—including SentinelOne, Huntress and backup solutions-so a strong focus on security ...

Support Engineer (Hybrid/Remote working Considered) My client is expanding and is seeking a proactive, technically strong IT Support Engineer to join their growing team. If you thrive in a fast-paced MSP environment, enjoy tackling complex technical challenges, and want exposure to a wide range of modern technologies … this role will suit you perfectly. You’ll act as a key escalation point for technical issues across Microsoft 365, Azure, Windows Server, networking and endpoint management. You’ll work extensively with their RMM platform and cybersecurity tooling—including SentinelOne, Huntress and backup solutions-so a strong focus on security ...

early stage of their IT career. If you have IT qualifications or basic IT working experience this would still be a role for you and a chance to develop on this further. This role will give you the chance to build your skills across a wide range of technologies while … supporting small and medium-sized businesses within about 25 miles of St Ives. Youll be part of a supportive team where you can learn, develop, and take on more responsibility as your confidence grows. What youll be doing Providing 1st line technical support over the phone and via remote access ...

early stage of their IT career. If you have IT qualifications or basic IT working experience this would still be a role for you and a chance to develop on this further. This role will give you the chance to build your skills across a wide range of technologies while … supporting small and medium-sized businesses within about 25 miles of St Ives. You’ll be part of a supportive team where you can learn, develop, and take on more responsibility as your confidence grows. What you’ll be doing Providing 1st line technical support over the phone and ...

Join the Boom IT Team and launch your career in IT! Boom IT is a friendly and professional IT support provider based in Pontefract, trusted by businesses across Yorkshire for reliable and hassle free technology support. The company prides itself on delivering personal and proactive IT solutions, from … support and Microsoft 365 management to broadband, VoIP, hardware supply and secure web hosting. Boom IT is currently looking for an enthusiastic Apprentice who is eager to learn, ready to work hard, and passionate about building practical IT skills. No prior experience is required, just a positive attitude and ...

well-established Managed Services Provider (MSP) based in Birmingham. Reporting to the Operations Lead, the Technical Manager will oversee both the Technical Support and Technical Projects teams, driving service delivery, operational excellence, and client satisfaction. This is a key leadership position for someone with a strong MSP background who enjoys … combining hands-on technical expertise with team management and strategic input. The Role As the Technical Manager , you will: Lead, mentor, and develop the Technical Support and Technical Projects teams. Act as the senior technical escalation point for complex IT issues. Manage team workloads and ensure SLAs and project deadlines ...

responsible for delivering high-quality technical support to a diverse client base. You'll handle escalations from the 1st line team, troubleshoot complex issues, and play a key role in maintaining and improving our clients' IT environments. Key Responsibilities Provide 2nd line technical support across Windows, Microsoft 365, networking, and … common MSP toolsets Diagnose and resolve escalated incidents and service requests Assist with project work, deployments, and system upgrades Maintain accurate documentation and ticket updates Collaborate with the wider technical team to deliver exceptional service to clients Support on-site visits and client-facing work as required Essential Skills & Experience ...

with at least one year of hands-on experience providing technical support to businesses. If youre someone who enjoys solving problems, learning new technologies, and making a real difference to users day-to-day IT experience, wed love to hear from you. This is an ideal role for someone … wants to develop their skills in a varied, client-focused environment. Youll be supporting a range of small and medium-sized businesses within about 25 miles of St Ives so expect plenty of variety. We value clear, friendly communication, and a willingness to adapt because no two clients or days ...

least one year of hands-on experience providing technical support to businesses. If you’re someone who enjoys solving problems, learning new technologies, and making a real difference to users’ day-to-day IT experience, we’d love to hear from you. This is an ideal role for someone … wants to develop their skills in a varied, client-focused environment. You’ll be supporting a range of small and medium-sized businesses within about 25 miles of St Ives – so expect plenty of variety. We value clear, friendly communication, and a willingness to adapt – because no two clients ...

Location: Sutton Courtenay, Abingdon Salary: £26,000-£28,000 GHM Communications Ltd is a leading provider of IT, Wi-Fi, and business telephony solutions, catering to businesses and care homes across the UK. With a focus on delivering innovative and reliable technology services, GHM Communications has established itself … trusted partner for organizations looking to enhance their IT & communication infrastructure and operational efficiency. Key Tasks: Respond to incoming tickets, calls, and emails from clients. Provide first-line diagnosis and resolution for common IT issues. Escalate unresolved issues to 2nd/3rd line or specialist teams. Log all incidents accurately ...