26 to 42 of 42 Remote Monitoring and Management Jobs in the UK

Hybrid) Salary: £32,000 per annum Reporting To: Service Desk Manager/Technical Services Team Lead Start Date: ASAP Overview An established Managed Services and Cyber Security provider is seeking a 1st Line Support Engineer to join its growing technical support team. The successful candidate will be responsible for providing … first-line technical support to a diverse client base, ensuring incidents and service requests are managed effectively whilst delivering a high standard of customer service. This role is ideally suited to a technically capable individual with strong communication skills and a desire to develop their career within a fast-paced ...

successful apprentice will work as part of a friendly, supportive, and experienced IT team that values collaboration, knowledge-sharing, and professional development. The team is committed to mentoring apprentices and helping them grow in confidence and capability within a real-world IT support environment. Role The apprentice will be providing … technical support to our customers while attending scheduled maintenance visits and outside of these visits via the service desk While on the service desk the apprentice will use several communication channels to advise customers of resolutions or progress updates on tickets that are logged. These will be via either telephone ...

signs with Assurix, they're buying into a standard, not a piece of software. Getting them from signed to Trustmark takes structure, pace, and someone who actually owns the process. That's this job. You'll run a portfolio of MSPs through it, and the reason they get there … plus share options. WHY WE EXIST Assurix exists because trust in the MSP industry is broken. SMBs hand their security and continuity to their MSP and have no reliable way of telling the good ones from the weak ones. Policies, promises and annual certificates hide risk rather than expose it. ...

Would you like to work for an award-winning IT Support and Managed Services provider, known for delivering world-class service with a personal touch? As a Microsoft Solutions Partner, this organisation specialises in Cloud Services, Managed IT Support, Cyber Security and Software Development. This is an excellent opportunity … Microsoft Support Engineer to join a skilled technical team in a fast-paced, client-focused environment. You will play a key role in delivering and supporting Microsoft cloud, server, and desktop solutions, contributing to technical projects and providing high-level support to a wide range of clients. The role ...

behalf of our client for an experienced IT Support Engineer to join their technical support team. This is a varied, customer-facing role involving remote and on-site support, troubleshooting, infrastructure maintenance and technical escalation. Key Responsibilities Troubleshoot Microsoft, hardware, software, server and networking problems. Attend customer sites for support … consultancy and proactive maintenance. Manage and monitor servers, backups, networks, firewalls and security systems. Administer and support Microsoft 365, Active Directory, Azure and Windows Server. Monitor patching and alerts using RMM solutions. Maintain accurate technical documentation and support records. Assist with mentoring and developing Junior Engineers. The Candidate: Strong Microsoft ...

Technical Sales Manager InfrastructureQuant Capital is urgently looking for a Technical Sales Manager to join our high profile client.As the world’s biggest and best ecommerce multinational platforms around, they have a reputation for putting technology first. The firm provides a UK wide tax efficient shopping platform to retailers … keen to learn from the best.The Technical Sales Manager willdeliver sales & technical enablement to our client’s partner base using its products and services. Technical Sales Managers are also responsible for assisting new partner acquisition; product evaluation and education, accounting planning and growth.On a day to day basis, Technical Sales ...

established technology services business in it's Managed Services Team. This is a varied, customer-facing technical support role, taking ownership of escalated 2nd and 3rd line issues across a broad Microsoft, infrastructure and networking environment. Alongside BAU support, you'll also get involved in infrastructure changes, upgrades, integrations and … service desk position. Key responsibilities will include: Providing 2nd/3rd line support across a varied customer estate Troubleshooting Windows Server, Microsoft 365, networking and infrastructure issues Managing escalated incidents and service requests through to resolution Supporting server and network operations Managing technical changes, upgrades and improvements Monitoring customer infrastructure ...

Just Recruitment is delighted to be supporting a growing and forward-thinking business in their search for a 1st/2nd Line IT Support Engineer. This is an excellent opportunity to join a dynamic team that prides itself on delivering exceptional service to clients across a range of sectors, including … care and legal.The Role:As a key member of the support team, you will provide high-quality remote IT support to a diverse client base. You'll manage incoming queries, troubleshoot technical issues, and take full ownership of tickets through to resolution using industry-standard PSA and RMM tools.Key Responsibilities ...

Senior IT Technician - MSP Hertford | 3 Days Onsite, 2 WFH £35,000-£40,000 DOE + Benefits A close-knit and growing MSP based in Hertford is looking for a technically strong and client-focused Senior IT Technician to join their team. With a brand-new, state … office and a collaborative culture, this is a great opportunity for someone with solid 2nd/3rd line experience who enjoys variety, autonomy, and hands-on technical work. What You'll Be Doing: Deliver 2nd/3rd line support across client systems-remotely and onsite. Administer and troubleshoot Windows Server ...

Just Recruitment is delighted to be supporting a growing and forward-thinking business in their search for a 1st/2nd Line IT Support Engineer. This is an excellent opportunity to join a dynamic team that prides itself on delivering exceptional service to clients across a range of sectors, including … care and legal. The Role: As a key member of the support team, you will provide high-quality remote IT support to a diverse client base. You'll manage incoming queries, troubleshoot technical issues, and take full ownership of tickets through to resolution using industry-standard PSA and RMM tools. ...

Senior Service Desk Technician - MSP Huddersfield | On-site £30,000-£35,000 DoE + Benefits A well-established and growing MSP based in Huddersfield is looking for a technically strong and client-focused Senior Service Desk Technician to join their close-knit service desk team of 5. This … great opportunity for someone with solid 2nd/3rd line experience who wants real variety, ownership of complex tickets, and a genuine route to develop within a stable, respected MSP. What You'll Be Doing: Deliver 2nd/3rd line support resolving escalated tickets from the wider service desk. Administer ...

Private healthcare Our client is a well-established Managed IT Service Provider based in Kent, supporting a loyal client base across South-East London and the South-East. As they continue to grow, they're looking for a 2nd Line Service Desk Engineer to join their support team, working closely … with 1st Line and reporting into the Technical Services Manager. This is a great opportunity for someone who enjoys variety - from day-to-day troubleshooting and customer support through to hands-on project work such as infrastructure refreshes, migrations, and virtualisation. The Role * Provide 2nd line technical support for customers ...

Technical Sales Account ManagerQuant Capital is urgently looking for a Technical Sales Account Manager to join our high profile client.As the world’s biggest and best ecommerce multinational platforms around, they have a reputation for putting technology first. The firm provides a UK wide tax efficient shopping platform to retailers … keen to learn from the best.The Technical Sales Account Manager willdeliver sales & technical enablement to our client’s partner base using its products and services. TSAM’s are also responsible for assisting new partner acquisition; product evaluation and education, accounting planning and growth.The TSAM’s day to day tasks will ...

looking for an experienced Service Delivery & Operations Manager to lead its technical service function. This is a broad role combining team leadership, customer management, service delivery and technical oversight. Youll take ownership of operational performance, develop the technical team and act as a senior point of contact for customers. … Responsibilities Lead and develop a team of technical professionals. Take ownership of day-to-day service delivery and performance. Monitor SLAs, KPIs, workloads and operational standards. Manage technical escalations and support the team when required. Build strong relationships with customers and senior stakeholders. Lead customer service reviews and identify improvement ...

established & still growing organisation who offer great training for a second line helpdesk engineer. This company can offer an attractive hybrid working pattern and offer a great benefit package. They are a leading provider within their specialised sector. Responsibilities: Provide second line technical support across a broad range of hardware … software, and network issues. Troubleshoot and resolve escalated incidents within agreed SLAs. Support users with operating systems (Windows, MacOS), Microsoft 365 etc. Administer Active Directory, network protocols (TCP/IP, DNS, DHCP), and remote access tools. Deliver a high standard of customer service. Manage and prioritise multiple open incidents effectively. ...

with an established & growing organisation who offer great training for a second line helpdesk engineer. This company can offer an attractive hybrid working pattern and offer a great benefit package. They are a leading provider within their specialised sector. Responsibilities: Provide second line technical support across a broad range … hardware, software, and network issues. Troubleshoot and resolve escalated incidents within agreed SLAs. Support users with operating systems (Windows, MacOS), Microsoft 365 etc. Administer Active Directory, network protocols (TCP/IP, DNS, DHCP), and remote access tools. Deliver a high standard of customer service. Manage and prioritise multiple open incidents ...

resolving escalated tickets as they are on-site terminating cable or installing a new network. You'll own problems end-to-end, work independently, and have real say in front of customers. IT Answers has a growing UK technical team, with a clear path toward a senior infrastructure or field … escalated 2nd-line tickets — hardware, software, networking, M365, AD, DNS/DHCP, VPNs, firewalls, VLANs, Wi-Fi Attending customer sites for reactive fixes, installs and infrastructure projects Installing/replacing PCs, printers, access points, switches, firewalls and routers Installing and terminating Cat5e/Cat6 cabling, patch panels and cabinets Keeping ...