24 of 24 Remote Monitoring and Management Jobs in the UK

experienced SysOps Team Lead to join a forward-thinking Managed Service Provider. This role combines hands-on technical leadership with ownership of automation, monitoring, and RMM platform strategy. You will design, build and operate a modern Remote Monitoring and Management (RMM) ecosystem that underpins high-quality, proactive managed services. … ideal candidate will bring strong expertise in automation, tooling optimisation, modern device management and team leadership. Key Responsibilities: Automation & Tooling: Design and implement automation workflows using PowerShell, Python, Ansible or RMM platforms. Develop and maintain Python and PowerShell scripts to streamline operations and eliminate manual tasks. Optimise and administer operational ...

Line Support Engineer Job Specification SPONSORSHIP IS NOT AVAILABLE AT THIS OR ANY TIME IN THE FUTURE Driving Licence required Location: On-site and Remote (Field-based and Office-based as required) Salary Range: Competitive, based on experience Overview We are seeking a motivated and skilled Field/2nd Line … diverse range of businesses across the UK. This role is a critical part of thier Service Desk function, bridging 1st Line Support and more complex technical escalations. The successful candidate will be responsible for delivering exceptional service to the companys' clients through on-site and remote support, troubleshooting, and delivering ...

Exciting IT Apprentice Opportunity at Simply ICT Solutions! Simply ICT Solutions Ltd is a growing IT support company based in Greater Manchester, delivering reliable and practical technology solutions to schools and businesses across the region. The company is known for its customer focused approach, strong technical expertise, and commitment … helping clients operate securely and efficiently through effective IT support. They are seeking a motivated and enthusiastic IT Apprentice with a genuine interest in technology and a strong willingness to learn. This opportunity is ideal for someone looking to start a career in IT who is eager to develop their ...

Company Overview: Our vision is to create a client-focused business that delivers customised networking and technology solutions that ensure seamless connectivity and robust infrastructure for businesses of all sizes. Our commitment to exceptional service, continuous professional development, and technological advancement creates lasting value for our clients. We prioritise collaboration … with our customers, working closely to understand their unique needs and deliver tailored solutions that exceed expectations. Working with a range of customers, we have detailed experience of the specific challenges faced by education, healthcare and public sector organisations. We are dedicated to delivering innovative technology services, including Managed Data ...

well-established MSP based in London Bridge. They are a close-knit team of 30 IT professionals delivering end-to-end technology services and support to a diverse range of clients, with a strong emphasis on cybersecurity, resilience and regulatory compliance. The Opportunity: We are seeking an experienced Cyber Security … strong cybersecurity focus to join our growing technical team. In this pivotal role, you will: Act as the primary escalation point for complex IT and cybersecurity incidents. Manage and secure core client infrastructure and cloud environments. Ensure centralised security, monitoring, and incident response platforms operate effectively. You will collaborate closely ...

comprehensive IT Managed Service Provider (MSP) offering a complete suite of technology solutions to businesses across the UK. At Netteam tX, we recognise and develop talent, and look to retain talent through the creation of career opportunities, lateral and horizontal. Our culture is centered around our belief in continually refining … skills and knowledge, collectively as a team as well as individually. We actively encourage creativity and innovation, and we strongly believe that it is our people that make us great. About the role: We are looking for an ambitious Tier 1 Engineer, to join our Helpdesk Team, working from ...

well-established MSP based in London Bridge. They are a close-knit team of 30 IT professionals delivering end-to-end technology services and support to a diverse range of clients, with a strong focus on reliability, security, and customer care. The Opportunity We are seeking an experienced Senior … join our growing technical team. This pivotal role involves: Acting as the go-to escalation point for complex issues Managing core client infrastructure and cloud environments Ensuring centralized security and monitoring platforms run smoothly You will work closely with our Service Desk and Project teams, maintaining high service standards, documenting ...

Line IT Support Technician serves as the initial point of contact for clients, providing technical assistance and resolving basic IT issues. This role is critical for maintaining smooth IT operations and ensuring customer satisfaction. Role Key Responsibilities: Helpdesk Support: Handle incoming tickets via phone and email, providing effective solutions … customer issues. Escalate unresolved issues to Tier 2 support when necessary. Monitoring & Maintenance: Monitor cloud and onsite backups, ensuring successful completion and resolving errors. Oversee RMM (Remote Monitoring and Management) tools to confirm patch installations and troubleshoot failures. Check SentinelOne EDR for threats and escalate any alerts. System Administration: Basic ...

Freightserve recruitment are looking for a IT Project Deliver Manager for a well-established IT Company. The role is Remote based working mainly from home, but will be visiting Customer sites around The Chelmsford, Essex areas. The IT Project Delivery Manager will lead the planning, execution, and delivery … projects, across a wide range of clients and their various industries. Ensuring alignment with client’s objectives, technical requirements and to The Company standards. This role is pivotal in driving successful outcomes for new service deliveries or infrastructure installations/upgrades and Cyber Security enhancements. Key Responsibilities:- Project Leadership & Delivery ...

Managed Service Provider (MSP) based in London Bridge. We’re a close-knit team of 30 IT professionals delivering end-to-end technology services and support to a diverse range of clients, with a strong focus on reliability, security and customer care. The Opportunity We’re looking for an experienced … technical team. This is a pivotal role within the business — acting as the go-to escalation point for complex issues, managing core client infrastructure and cloud environments, and ensuring our centralised RMM, security and monitoring platforms are used to full effect. You’ll be working closely with our Service Desk ...

lead technical service excellence across our Managed Services business. This role is pivotal in driving high-quality service delivery, ensuring robust technical standards, and enabling continuous improvement across all operational functions. The successful candidate will bring deep MSP experience, strong technical governance capability, and the ability to elevate service quality … across diverse commercial clients. Key Responsibilities * Operational Leadership & Continuous Improvement * Partner with the COO and senior leadership to design and deliver a continuous improvement roadmap across all service areas. * Embed a culture of operational excellence by implementing, maintaining, and mentoring teams on agreed technical and service standards. * Monitor, report ...

Support Engineer (Hybrid/Remote working Considered) My client is expanding and is seeking a proactive, technically strong IT Support Engineer to join their growing team. If you thrive in a fast-paced MSP environment, enjoy tackling complex technical challenges, and want exposure to a wide range of modern technologies … this role will suit you perfectly. You’ll act as a key escalation point for technical issues across Microsoft 365, Azure, Windows Server, networking and endpoint management. You’ll work extensively with their RMM platform and cybersecurity tooling—including SentinelOne, Huntress and backup solutions-so a strong focus on security ...

Join the Boom IT Team and launch your career in IT! Boom IT is a friendly and professional IT support provider based in Pontefract, trusted by businesses across Yorkshire for reliable and hassle free technology support. The company prides itself on delivering personal and proactive IT solutions, from … support and Microsoft 365 management to broadband, VoIP, hardware supply and secure web hosting. Boom IT is currently looking for an enthusiastic Apprentice who is eager to learn, ready to work hard, and passionate about building practical IT skills. No prior experience is required, just a positive attitude and ...

Senior IT Support Technician - MSP Location: Bracknell (Hybrid - 2 days in office) Salary: £32K-£35K DOE A growing and dynamic IT Managed Services Provider (MSP) supporting over 60 clients is looking for a Senior IT Support Technician to join their expanding team. This is a fantastic opportunity to work … collaborative environment where your technical skills will be valued and developed. You'll be reporting to the Service Delivery Manager and working closely with the technical team to deliver excellent IT support and consultancy services. The role involves a mix of remote and onsite support, project work, and mentoring junior ...

candidates should have: A minimum of 1 year experience working in a busy Technical Service Desk role, ideally at an MSP Excellent customer service and communication skills (verbal and written) Be able to drive to site for the shift (must have own transport) Ability to prioritise tasks on a busy … and fast paced Service Desk Ability to work well in a team and under own initiative Great problem-solving skills RESPONSIBILITIES Customer Service Acting as the first point of contact via phone, email or ticket Providing a friendly, quick and helpful experience for our clients Providing 2nd level support remotely ...

Company A respected high quality warm cultured managed service provider with offices across the South of England. They deliver cloud infrastructure, IT consultancy, and technical support to a wide range of businesses. The team prides itself on a collaborative culture, open communication, and a strong focus on professional development. … join a growing technical services team of eight. This is a hands-on, client-facing role where you’ll deliver high-quality technical projects and support services for business clients. You’ll be working on a mix of onsite and remote projects, taking responsibility from design and proposal through ...

Technical Support Manager – (MSP Experience Essential) Birmingham £55,000-£65,000 plus benefits A well established and fast-growing Managed Service Provider are on the market for a Technical Support Manager. This is a leadership role overseeing both the Support Desk and Onsite Project teams, driving excellence, performance and technical … innovation. If you’re a proven MSP leader who thrives on improving organisations, elevating customer experience and guiding technical teams this is the perfect opportunity! The Role As the Technical Support Manager, you will take ownership of day-to-day technical operations and act as the primary escalation point ...

client is seeking a proactive, technically capable Technical Support Engineer to join their office-based support team. This role will involve delivering high-quality remote support using PSA and RMM tools, responding to inbound telephone queries, and supporting clients across a wide range of sectors including care and legal services. … This is an excellent opportunity for someone looking to build a long-term career within a professional MSP environment that values development, ownership, and customer service. Key Responsibilities Provide efficient, high-quality remote technical support to end users Manage and maintain Microsoft 365 tenants, including Exchange, SharePoint, Azure AD, and ...

/year Weekly Team lunch: Enjoy a takeaway every single week Quarterly socials: Every 3 months we unwind as a team with various activities and entertainment Birthday leave: Full day off on your actual birthday (or nearest weekday!) Holiday: 22 days Hardware: Specify your own equipment—we don't force … fix. Your role includes configuring NinjaOne for maximum effectiveness—building automated remediation workflows, establishing intelligent alerting thresholds that reduce noise whilst catching real issues, and creating monitoring policies that prevent incidents instead of just logging them. Proactive monitoring, self-healing scripts, predictive maintenance—these aren't buzzwords here. They ...

business clients — is looking for an experienced 2nd Line IT Support Engineer who thrives in a client-centric, technical environment. If you live and breathe MSP operations, enjoy solving complex technical challenges, and want to work with modern technology and a varied client base, this role will suit you perfectly. … Role: 2nd Line IT Support Environment: Managed Service Provider (MSP) – prior MSP experience is essential Career: Hands-on technical role with real client impact and progression opportunities What You’ll Be Doing Providing high-quality 2nd line support across multiple client environments (remote, onsite and phone-based) Troubleshooting and resolving ...

Line I.T Support Engineer required for an IT support & solutions company based in Waterlooville. The ideal candidate will be based locally and have experience with MSP, Microsoft 365, Azure and 3rd line support. This role is based fully on site. 3rd Line I.T Support Engineer Job Overview Team Leadership & Collaboration … Work closely with the team, leading by example and fostering a culture of shared learning and improvement. 3rd Line Support - Resolve complex IT issues across networking, servers, cloud, and security. Proactive IT Management - Maintain and improve IT systems. Projects & Migrations - Implement IT projects including cloud migrations and security enhancements. Cyber ...

Support Engineer Location: Chorley Salary: £25,500 - £27,000 The Client Our Client are a growing Managed Service Provider (MSP) who provide IT support and solutions to businesses throughout the UK. They are looking to appoint an enthusiastic Level 1 IT Support Engineer to join their friendly and dynamic support … team providing remote support to their customer base. The Role of Level IT Support Engineer Respond to email and phone support requests to maintain the operation of the customer's computer systems to an agreed level Providing 1st line technical support across our customer base via phone or email ...

Support Engineer Location: Chorley Salary: £25,500 - £27,000 The Client Our Client are a growing Managed Service Provider (MSP) who provide IT support and solutions to businesses throughout the UK. They are looking to appoint an enthusiastic Level 1 IT Support Engineer to join their friendly and dynamic support … team providing remote support to their customer base. The Role of Level IT Support Engineer Respond to email and phone support requests to maintain the operation of the customer's computer systems to an agreed level Providing 1st line technical support across our customer base via phone or email ...

client, a growing, technically driven MSP thats investing heavily in automation and next generation technology require a Senior 3rd Line Engineer. This is a pivotal role within the company and will require someone who can provide solutions for complex 3 rd line issues whilst mentoring other team members within … support team. The role is offered with a hybrid working pattern and is based at the companys offices which are easily accessible for the Barnet/Watford areas. Key responsibilities Act as the top-tier escalation point for complex incidents Lead the rollout + optimisation of NinjaOne RMM (automation, alerting ...