1 to 25 of 32 Remote Monitoring and Management Jobs in the UK

/3 rd Line Support Engineer role with a salary of £35,000 to £50,000 dependent on experience, plus bonus and career progression opportunities for a permanent role based in our Marylebone, London office. We are offering a fantastic opportunity for an experienced IT 2 nd/… Line Support Engineer with an immediate start at a market leading, dynamic and renowned property, technology and innovative, technology-based car parking company. Euro Car Parks is a market leading, renowned UK business, established over 50 years ago. The company operates over 3500 sites across the UK and Ireland providing ...

Technical Operations Manager Location: Omagh, Northern Ireland Reports to: CTO Role Purpose The Technical Operations Manager is responsible for the day-to-day leadership and performance of the service desk function, ensuring high-quality IT support is delivered to our clients in line with agreed Service Level Agreements (SLAs). … role will lead a team of approximately 14 technical staff across service desk, infrastructure, cloud services, networking, and cyber security, driving service excellence, customer satisfaction, and continual service improvement. Key Responsibilities Team Leadership & Management Lead, manage, and develop a team of ~14 technical staff across multiple disciplines Conduct regular ...

Engineer as part of a significant IT transformation programme. The Opportunity You'll join a growing internal IT team supporting multiple sites across Scotland and Northern England. Working closely with the Scottish IT Manager and wider UK technology leadership team, you'll provide a mixture of operational support, infrastructure troubleshooting … and project delivery. This is an excellent opportunity for someone who enjoys variety, autonomy and the chance to contribute to a business modernising its technology estate. You'll also collaborate with colleagues across the globe as part of a global support model and gain exposure to wider transformation initiatives planned ...

days per week in the office) Are you an experienced IT Systems Administrator looking to take ownership of an internal IT function and play a key role in bringing IT in-house for a growing digital consultancy? This is a fantastic opportunity to join a successful and rapidly expanding digital … investing heavily in its internal IT capability. As the first dedicated IT hire, you'll play a key role in building a secure, scalable and well-documented IT environment while supporting the company's continued growth. You'll take ownership of day-to-day IT operations, acting ...

minute lunch break) Who are we: Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. … deliver every product and service with expertise, passion, and heart. About The Role: We are seeking a Comms Helpdesk Technician to provide high-quality remote support across our VoIP, connectivity, and data networking and Wi-Fi services. This desk-based role is ideal for an experienced 1st Line Technician ...

minute lunch break) Who are we: Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. … deliver every product and service with expertise, passion, and heart. About The Role: We are seeking a Comms Helpdesk Technician to provide high-quality remote support across our VoIP, connectivity, and data networking and Wi-Fi services. This desk-based role is ideal for an experienced 1st Line Technician ...

senior technical role where you will act as the final escalation point for complex technical issues, delivering expert troubleshooting, root cause analysis, and long-term solutions across a diverse customer base. Working within a fast-paced MSP environment, you will support modern on-premises, virtualised, and cloud infrastructures while contributing … service improvements, mentoring junior engineers, and enhancing operational standards. Key responsibilities: Act as the technical escalation point for 1st and 2nd Line Support Engineers Take ownership of complex incidents and problems through to resolution Provide advanced support via ticketing systems, telephone, email, and remote access tools Perform in-depth troubleshooting ...

looking for an experienced Senior3rd line IT Support Engineer who is looking to join a well-established and growing IT provider. This role has massive career progression opportunities. RoleSenior 3rd Line IT Support Engineer Location Hybrid with travel to Barnsley office 2/3 times per week and customer related … travel Salary £48k - £55k D.O.E + full expenses/travel and bonus + benefits General Career progression, great benefits and a supportive experienced team with optional travel to Australia, South Africa and Spain. The Role Operate at the highest level of the service desk within a dynamic MSP supporting critical ...

looking for an experienced Senior 3rd line IT Support Engineer who is looking to join a well-established and growing IT provider. This role has massive career progression opportunities. Role Senior 3rd Line IT Support Engineer Location Hybrid with travel to Barnsley office 2/3 times per week and … customer related travel Salary £48k - £65k D.O.E + full expenses/travel and bonus + benefits General Career progression, great benefits and a supportive experienced team with optional travel to Australia, South Africa and Spain. The Role Operate at the highest level of the service desk within a dynamic ...

Title: Field Engineer Location: Newbury Salary: Competitive Job Type: Full Time, Permanent At Netteam tX, we recognise and develop talent, and look to retain talent through the creation of career opportunities, lateral and horizontal. Our culture is centred around our belief in continually refining our skills and knowledge, collectively … team as well as individually. We actively encourage creativity and innovation, and we strongly believe that it is our people that make us great. About the role: As a Field Engineer, you will be responsible for delivering high-quality technical support both on-site and remotely, ensuring the smooth operation ...

annum depending on experience Contract: Full Time, Permanent Benefits: 32 days annual leave inclusive of Bank Holidays, Pension scheme, Free car park, Ongoing training and certification support, Opportunity to work with diverse technologies and clients, Friendly, collaborative team environment, Career progression as the company grows. About us: BrightSkye … dynamic and growing IT services provider based in Coatbridge. We deliver a full range of technology solutions to businesses across the region including managed IT support, telecoms, connectivity, and IT projects. Our team prides itself on providing exceptional service, technical expertise, and a personal approach to every customer relationship. ...

Engineer on a permanent basis. The key function of the 1st Line Support Engineer is to provide first-line technical support across server infrastructure and end-user devices in a hybrid IT environment. This role focuses on user support, device and server monitoring, patching, and basic systems administration, ensuring reliable … and secure day-to-day IT operations. Key Responsibilities for the 1st Line Support Engineer End-User Support Provide first-line support for desktops, laptops, mobile devices, printers, and peripherals Troubleshoot hardware, software, and basic network connectivity issues Support Windows and/or macOS operating systems and common business applications ...

Ilkley Salary: £30,000 - £36,500 per annum Type: Full-Time Overview Our client is a well-established Managed Service Provider (MSP) supporting small and medium-sized businesses across West and North Yorkshire. They pride themselves on delivering reliable, secure IT services and building strong client relationships through excellent customer … service. This is an excellent opportunity for a skilled IT professional to join a supportive and collaborative team. The role is primarily 2nd-line support, with responsibility for escalated tickets, advanced troubleshooting, and project assistance. Flexibility is important, as the successful candidate will also answer phones and handle 1st line ...

final escalation point for complex technical issues. You'll take ownership of incidents end-to-end, focusing on deep technical investigation, root cause analysis, and delivering long-term solutions -not just quick fixes. Working across modern on-prem, virtualised, and cloud environments, you'll support a wide variety of technologies … while also contributing to continuous improvement and mentoring junior engineers. What You'll Be Doing Acting as the technical escalation point for 1st and 2nd Line teams Owning and resolving complex incidents and problems through to completion Performing in-depth troubleshooting across infrastructure, cloud, and EUC environments Conducting root cause ...

final escalation point for complex technical issues. You'll take ownership of incidents end-to-end, focusing on deep technical investigation, root cause analysis, and delivering long-term solutions -not just quick fixes. Working across modern on-prem, virtualised, and cloud environments, you'll support a wide variety of technologies … while also contributing to continuous improvement and mentoring junior engineers. What You'll Be Doing Acting as the technical escalation point for 1st and 2nd Line teams Owning and resolving complex incidents and problems through to completion Performing in-depth troubleshooting across infrastructure, cloud, and EUC environments Conducting root cause ...

Location: Office based in Leatherhead/Woking, with option for hybrid working in the future About the role We are looking for an Infrastructure and Security Lead to take ownership of the infrastructure and security posture of our largest managed service account: a major care sector group operating a large … multi-site estate across England and Scotland. This is a dedicated account role with genuine ownership. You will be the technical authority for the estate: the 365 environment, the network infrastructure across every site, and the security baseline that protects thousands of users and devices. You will design ...

Infrastructure Analyst Gloucester Overview The client provides end-to-end hybrid cloud and data storage solutions, designing tailored infrastructure to improve efficiency, scalability, uptime, and security. The company also supports clients with technical assistance, preventative maintenance, and longer-term strategic guidance to keep their systems performing reliably. … where you will act as a key point of contact for our managed service clients. You will be responsible for handling incidents, service requests, and day-to-day support issues, while gaining exposure to wider infrastructure technologies and project work. Although this is a team-based role, you will ...

Solution Delivery Specialist to join a growing technology team. This is a varied, customer-facing position that combines technical consultancy, solution delivery, customer onboarding, and service transition activities. Working closely with prospective and newly acquired customers, you will support the technical sales process, lead onboarding projects, deliver technical implementations, and … ensure a seamless transition into a managed support environment. The role is ideal for someone with strong Microsoft and infrastructure expertise who enjoys building customer relationships and providing technical guidance. Key Responsibilities: Participate in customer discovery meetings and technical consultations. Gather and assess customer requirements, business objectives, and existing ...

school sites in Abingdon, Oxfordshire. This role would suit an experienced 2nd Line/Senior IT Technician who enjoys working in the education sector and providing high-quality on-site technical support to schools. Salary: £40,000 Location: Abingdon, Oxfordshire Role type: On-site Travel: A full driving licence and … professionals for this well-established company over the past 5 years, with 32 still with the company. The company is extremely ambitious and is keen to attract people who want to progress and succeed. The vast majority of our candidates have progressed in a short space of time. Senior ...

businesses across the UK. They work as a genuine extension of their clients' teams, building close, long-term partnerships that help those businesses grow and stay resilient. They've built a culture around continuous learning and shared development, which keeps both their team and their clients ahead of the curve. … From cloud migrations to cybersecurity and proactive support, they deliver reliable, cost-effective services that let their clients get on with running their business. About the Role As a Senior IT Technician, you'll work closely with management to onboard new clients, handle the more complex support requests, and ...

Location: Hybrid - Coventry office base preferred; nationwide applications welcome Start Date: ASAP At Macfarlane Packaging, we protect what matters - our people, customers and the environment. With over 75 years of expertise, we offer a stable, supportive workplace where you can build a long-term career. We re now looking … exciting opportunity for an experienced IT support professional to join a forward-thinking IT team at a pivotal point in how we deliver and evolve our helpdesk function. We are investing in AI tooling - including Freshservice Freddy AI and Microsoft Copilot - to enhance first-contact resolution, automate triage, and free ...

Hybrid Working | £45,000 to £50,000 DOE Are you a senior IT professional who enjoys solving complex technical challenges, working directly with customers, and being involved in projects that make a real difference? We are working with a growing technology solutions provider that supports a wide range of small … and medium sized businesses. Due to continued growth, they are looking for a talented 3rd Line IT Support Engineer/Infrastructure Engineer to join their team and provide expert technical support across their client base. This is a fantastic opportunity for an experienced engineer who wants more than just closing ...

evolving MSP in the South West and need someone who already understands how a good MSP should operate. This role combines 2nd line support, field engineering, and direct client interaction across both business and residential customers. We need somebody who is confident handling escalations and will take responsibility for technical … issues end to end. You’ll build real relationships, solve real problems, and see the direct impact of your work. If you’re currently in an MSP and want more autonomy, more variety, and real influence over how we evolve our MSP business, this is your opportunity to step up. ...

managed IT service provider delivering reliable, modern technology solutions to businesses across Devon. We specialise in IT Support, Microsoft 365, VOIP, Broadband and Networking. We are expanding our support team and are looking for an experienced and enthusiastic IT Support & M365 Technician who can deliver high-quality support across … range of platforms and technologies. The Role As an IT Support & M365 Technician you will play a key role in providing technical support, managing client infrastructure, and delivering projects across our portfolio of services. You will work both remotely and on-site, supporting SMEs with modern IT systems, Microsoft ...

skilled Service Desk Engineer (1st/2nd Line) to join their team. This is an exciting opportunity to be part of a dynamic and fast-paced environment, providing high-quality IT support and solutions to a diverse client base. Responsibilities: Logging all actions and ensuring accurate documentation in ConnectWise. Answering … calls and delivering excellent customer service at all times. Meeting individual and team KPI targets in line with Service Desk goals. Escalating IT issues to the Senior Service Desk Engineer or Service Desk Manager when required. Managing and maintaining IT Glue documentation for customers and internal use. Collaborating with ...