11 of 11 Remote Support Engineer Jobs in the West Midlands

Looking for a fresh challenge with an award-winning facilities management company? We are seeking a proactive and technically skilled Refrigeration Technical Remote Support Engineer (Nights) to join our Mobile Delivery team. This is a critical role supporting our Field & Planning teams around the clock, ensuring smooth … triage, technical support, and operational efficiency across multiple client portfolios. Working NIGHTS (Mon-Fri 8pm to 6am) as part of a dynamic Remote Support function, you will analyse performance trends, optimise engineering workloads, and help shape a cross-functional support model that spans Refrigeration, HVAC, RHICS ...

Technical Support Engineer Full-Time Remote Contractor | Open to talent in LATAM About us We are an innovative B2B eCommerce enablement platform on a mission to make B2B eCommerce simpler for merchants. Since launching in 2021, our product has helped 3,500+ brands grow their B2B operations … brand names. Our product has evolved quickly and continues to be received exceptionally well, with a powerful feature set that is constantly innovating to support our mission. Role Summary The Technical Support Engineer is responsible for providing exceptional support to our customers, resolving technical issues efficiently ...

Technical Support Engineer Full-Time Remote Contractor | Open to talent in LATAM About us We are an innovative B2B eCommerce enablement platform on a mission to make B2B eCommerce simpler for merchants. Since launching in 2021, our product has helped 3,500+ brands grow their B2B operations … brand names. Our product has evolved quickly and continues to be received exceptionally well, with a powerful feature set that is constantly innovating to support our mission. Role Summary The Technical Support Engineer is responsible for providing exceptional support to our customers, resolving technical issues efficiently ...

Technical Support Engineer, EMEA (French-speaking) About Ketch Ketch is redefining responsible data use for the AI era. The Ketch Data Permissioning Platform is the new layer of business technology that helps brands collect, control, and activate permissioned, privacy-safe data across every device, system, and third-party … advertising, data, and AI initiatives, and build trust with customers and partners. About the Role We are hiring a UK-based, French-speaking Technical Support Engineer to provide high-quality technical support to Ketch customers and partner closely with our Professional Services team on technical conversations, solutions ...

About the Role Factory is bringing autonomy to software engineering. We are looking for a Technical Support Engineer to ensure customers get maximum value from our developer‐centric platform. This position sits at the intersection of customer success, product management and engineering. You will partner with customers ...

seeking a Senior Technical Support Engineer with deep technical expertise and a passion for customer engagement to solve complex customer challenges, mentor a growing team, and help shape the future of our world-class artifact management platform. About Cloudsmith Cloudsmith is building the operating system for the modern … through the development and maintenance of 3rd party integrations that extend our API, CLI, and Webhook capabilities, while curating a public knowledge base to support customers to independently resolve common issues. Key Responsibilities Technical Support: Provide top-notch technical support to our customers, assisting them with ...

find the issues in their observability data, and run evals that tell them how to improve. About the Role At Braintrust, surprisingly good developer support is one of our most important strategic advantages. Our customers are developers building LLM-powered applications, and they move fast. We win by helping … them move faster. We’re looking for Developer Support Engineers — both mid-level and senior — who are obsessed with helping developers overcome challenging technical blockers to achieve their goals. You’ll troubleshoot issues, identify workarounds, ship fixes, and document your findings to help future developers move faster. This role ...

highest standards. They turn plans into action, keeping us efficient and mission-ready at all times. We're looking for a 2nd Line IT Support Engineer to strengthen our IT operations and ensure our systems, offices, and people are supported with reliable, secure, high-performing technology. What will … doing? This is a hands-on technical role — combining escalated user support, deeper infrastructure work, and continuous improvement. You’ll be the go-to point for complex issues across devices, networks, identity, and SaaS services, helping keep Open Cosmos running smoothly as we grow. You will: Own and resolve ...

building the platform the next generation of developers will depend on. Learn more in our CEO's funding announcement: . We're a small, remote-first team. We take ownership seriously, move fast, and ship work that more than a million developers rely on every day. We're looking … people who care deeply, build with urgency, and want to matter at scale. As a Technical Support Analyst (L2), you’ll play a critical role in supporting our customers by providing advanced technical assistance to resolve complex issues. This position is ideal for someone who thrives in a dynamic ...

issues through to full resolution Respond to and resolve issues within agreed service-level agreements (SLAs) Work closely with Engineering and DevSecOps teams to support IAM and CPAM service offerings Identify recurring issues and contribute to automation, runbooks, and knowledge reuse to improve operational efficiency WHAT YOU BRING: Strong ...

Sierra 57 Consult is seeking a site-based Service Hotline Engineer for a premier injections moulding machinery and automation client in the UK. You will diagnose faults remotely, provide electrical, mechanical, control and process troubleshooting, and coordinate onsite attendance as needed. The role focuses on minimizing downtime, restoring production … quickly, and maintaining proactive customer support while adhering to SLAs and established processes. #J-18808-Ljbffr ...