20 of 20 Root Cause Analysis Jobs in the North West

acting as the technical escalation point for complex incidents, recurring problems and engineering-level change. You will own advanced investigation through to resolution, drive Root Cause Analysis and Problem Management, and work with vendors and internal teams to deliver permanent fixes, reduce repeat demand and improve service … customer impact Provide clear and timely customer updates throughout complex incidents, Problems and engineering activity Own assigned Problem records, identify recurring incidents, complete Root Cause Analysis, and maintain Known Errors and workarounds Validate escalations, provide technical guidance, and return those that do not meet agreed escalation standards ...

technical escalation point for complex incidents, recurring problems and engineering-level changes. You will take ownership of advanced technical investigations through to resolution, drive Root Cause Analysis and Problem Management, and work closely with internal teams, customers and third-party vendors to deliver permanent solutions. A strong … telephony. Provide clear and timely customer communication throughout complex incidents, Problems and engineering activity. Own assigned Problem records, identify recurring incidents, complete Root Cause Analysis and maintain Known Errors and workarounds. Validate escalations, provide technical guidance and ensure tickets meet agreed escalation standards. Deliver permanent remediation through ...

hybrid basis with 3 days per week onsite in Manchester. The successful candidate will play a key role in reducing recurring service issues, driving root cause analysis, and improving service stability across a complex multi-supplier environment. Your Role As an integral part of the Service Management … manage the end-to-end Problem Management process. Coordinate suppliers and support teams to investigate major and recurring service issues. Drive Root Cause Analysis (RCA) activities and ensure permanent resolutions are implemented. Monitor incident and problem trends to identify risks, recurring issues, and opportunities for service improvement. ...

manufacturing operation Drive continuous improvement and optimisation of automated production equipment Lead automation upgrades and integration of new technologies Provide technical support and root cause analysis for complex plant issues Improve reliability, performance and efficiency of existing systems Collaborate with equipment suppliers, integrators and engineering partners Mentor … Knowledge of instrumentation, process control and industrial electrical systems Experience supporting automated production lines and robotic systems A structured approach to fault finding and root cause analysis Why Join? This is a rare opportunity to join a business who continue to invest heavily in technology, automation ...

across internal teams, EPC contractors and suppliers. Act as lead internal auditor and quality authority for clients, regulators and certification bodies. Manage non-conformances, root cause analysis and corrective actions. Oversee inspection, NDT and dimensional compliance across international supply chains and module yards. Assure third-party inspectors … party inspection across international supply chains. Proven experience delivering audit programmes and engaging with regulators/certification bodies. Strong capability in non-conformance management, root cause analysis and corrective action. Knowledge of UK regulatory frameworks and notified body requirements, including PED. The ability to turn quality standards ...

Zero Trust principles. Support Cyber Essentials Plus, ISO 27001, DSPT and NHS security compliance activities. Participate in penetration testing, security audits, incident response and root cause analysis. Promote cyber security awareness and best practice across the organisation. Drive innovation through automation, AI and modern technology solutions. Develop … infrastructure incidents, technical problems and improvement initiatives through to successful completion. Proactively identify technical risks, vulnerabilities, capacity issues and opportunities for improvement. Lead root cause analysis following major incidents and ensure corrective and preventative actions are implemented. Reduce technical debt through planned infrastructure improvements. Provide technical leadership ...

/7 enterprise where uptime, performance and stability are critical. Practical experience using LLM platforms and coding assistants safely to improve productivity, quality and root-cause analysis. Additional Information Develop and maintain resilient tools, operational APIs and automation for effective system management. Use orchestration and scripting to remove … trace issues from the edge through to origin systems and coordinate effective remediation. Participate in live incident response, post-mortems and root-cause analysis to prevent recurrence. Maintain and administer monitoring, alerting, APM and analytics toolsets, including PagerDuty workflows. Drive initiatives that improve reliability, observability, performance ...

Delivery: Lead or support installations, migrations and client onboarding, documenting lessons learned Complex Support: Own escalated server, network, Microsoft 365 and Azure issues through root cause and resolution Technical Guidance and Knowledge Sharing: Advise clients, mentor colleagues and contribute to knowledge articles Security and Resilience: Apply cybersecurity best … configuration, including switching, VLANs, firewalls, VPNs and Wi-Fi End-to-end server migration delivery, including planning, cutover and handover Complex issue resolution using root cause analysis and clear documentation Clear communication with technical and non-technical audiences Logical, methodical and calm approach to planned work ...

comprehensive approach to risk management and be responsible for service continuity for own area and participate in the Digital Services continuity planning. Provide Root Cause Analysis (RCA) for allocated incidents and problems; instigating emergency action, when required, liaising with other Trust Managers, as appropriate. Business Continuity Management … Contribute to the development, exercising, maintaining and reviewing of business continuity plans. Participate in the business impact analysis exercises highlighting critical business processeswithin own area. Be familiar with the Trust Business Continuity Plan and personal responsibilities within where applicable. This job description is not intended to be exhaustive. ...

XenApp, XenDesktop, Citrix Cloud, and NetScaler ADC. Provide advanced 3rd-line technical support for complex incidents, escalations, and problem management lifecycles. Lead troubleshooting and root-cause analysis efforts for critical issues across all Citrix platforms. Configure, optimize, and maintain Citrix policies, profile management, and overall end-user ...

Leadership: Lead medium-to-large engineering initiatives, participate in design reviews, and establish engineering best practices. System Operations & Reliability: Troubleshoot complex production issues, conduct root-cause analysis, and enhance observability, logging, and performance. Delivery & Quality: Write clean, testable Java code, conduct constructive code reviews, and drive automated ...

highly customised Microsoft Identity Manager (MIM) environment Support identity lifecycle management, provisioning and synchronisation services Troubleshoot and resolve complex IAM incidents Carry out root cause analysis and implement permanent fixes Support integrations across Active Directory, Microsoft Entra ID and other identity platforms Maintain technical documentation, procedures ...

ways of working through technical expertise and collaboration. Experience operating and improving production data pipelines and data products, including monitoring, diagnosing and resolving incidents, root cause analysis, performance and cost optimisation and service reliability. About us. Here at National Highways, we manage and improve England's motorways ...

party deliverables Facilitating strong customer relationships at a senior level Customer migration planning and implementation Resolving complex solution and service issues, leading root cause analysis and escalation Identification of potential risks, implementing controls and mitigations Ensuring delivery of thought leadership in complex bids and agreeing a strategic ...

audits. Lead the management of non-conformance resolution and corrective actions with key stakeholders and process owners. Lead/support Quality investigations. Lead effective analysis of data with resulting themes and corrective actions resulting in cross-functional continuous improvements. Lead/support the facilitation of working groups, ensuring deliverables … Traffic in Arms Regulations (ITAR)) (where applicable) Skills The ability to interpret specifications, procedures and contract requirements and cascade to others Lead facilitator of Root Cause Analysis (RCA) methodologies; Fishbone, 5 Why, relationship diagrams, six sigma etc. gathering and analysing evidence Effective action management and verification Effective ...

building innovative solutions that make a tangible impact. Working in an AI-first environment provides hands-on exposure to next-generation tools and image analysis, accelerating software delivery and elevating code quality. This role is eligible for inclusion in the companys hybrid work from home policy. Qualifications Solid understanding … highly available systems, including considerations of consistency, reliability, and performance, Comfortable participating in on-call rotations and responding to production issues, including contributing to root cause analysis and postmortems. Additional Information Developing highly efficient, robust quality code for scalable enterprise level solutions. Supporting and enhancing the existing ...

executing queries to investigate production issues. Proven experience in Incident Management and Problem Management. Experience troubleshooting complex production incidents and driving service restoration and root-cause analysis. Experience leading and coordinating technical teams during major/critical incidents. Experience working with IBM MQ, SFTP, NDM and Autosys ...

maintenance, arrears, collections and redemptions. Perform impact assessments, technical design, development, testing and production implementation. Support L2/L3 incident resolution, problem management and root cause analysis. Develop and maintain integrations with surrounding banking systems and downstream applications. Support data migration, reconciliation and platform modernisation initiatives. Collaborate with ...

maintenance, arrears, collections and redemptions. Perform impact assessments, technical design, development, testing and production implementation. Support L2/L3 incident resolution, problem management and root cause analysis. Develop and maintain integrations with surrounding banking systems and downstream applications. Support data migration, reconciliation and platform modernisation initiatives. Collaborate with ...

Tonkean, Coupa and other enterprise applications. Ensure reliable data flows between systems. Support API, file-based and other integration methods. Investigate failures and perform root-cause analysis. Maintain scalable and supportable integrations. Environment management Configure solutions across DEV, Test/UAT and Production. Manage configuration and technical changes ...