4 of 4 SLA Jobs in the City of London

operational tasks, and enhancing our observability stack.Youllwork closely with SREs, support engineers, release managers, and incident managers to ensureour systems meet SLIs, SLOs, and SLA targets. Key Responsibilities Maintain and optimise production environments in AWS (EKS, EC2, RDS/Aurora, S3). Develop and maintain Infrastructure as Code using Terraform ...

operational tasks, and enhancing our observability stack.Youllwork closely with SREs, support engineers, release managers, and incident managers to ensureour systems meet SLIs, SLOs, and SLA targets. Key Responsibilities Maintain and optimise production environments in AWS (EKS, EC2, RDS/Aurora, S3). Develop and maintain Infrastructure as Code using Terraform ...

operational tasks, and enhancing our observability stack.Youllwork closely with SREs, support engineers, release managers, and incident managers to ensureour systems meet SLIs, SLOs, and SLA targets click apply for full job details ...

teams Strong analytical, communication, and stakeholder-management abilities Comfortable working in a dynamic, fast-changing environment Responsibilities: Own end-to-end service delivery and SLA performance Monitor service metrics and produce clear performance reporting Act as main customer contact and escalation point Build strong relationships and run regular service reviews … Drive continuous improvement and resolve issues quickly Identify risks and implement mitigation plans Ensure SLA and contract compliance Support billing and identify efficiency opportunities Coordinate enhancements, upgrades, and minor change requests ...