CRM Retention Manager
- Location
- Manchester, England, United Kingdom
marketing. Deep-dive into cohorts, customer behaviour, LTV, CAC, repeat purchase and churn to identify where commercial opportunities exist. Lead lifecycle activity across email, SMS, app push and other owned channels, with Klaviyo central to execution. Take the loyalty proposition to the next level while identifying opportunities to grow subscriptions … approach - you’ll be comfortable setting direction while getting stuck into platforms, campaigns, testing and analysis. Experience across multiple CRM channels, ideally including email, SMS, mobile app and loyalty, with hands-on Klaviyo experience. The confidence to independently own the CRM function while coaching and developing an existing CRM Executive. ...