Lead Business & Data Analyst
- Location
- Greater London, England, United Kingdom
processes, translating MCPS requirements into clear business requirements, data requirements, user stories, acceptance criteria and delivery artefacts. Design and support delivery of a revised Salesforce categorisation data model, ensuring governance and reporting needs are understood and documented. Using federated data sets to conduct data analysis, categorisation analysis and demand analysis … dashboard design, with the ability to define meaningful measures, controls and performance indicators. Experience working with CRM, case management, workflow or service-management platforms; Salesforce experience is desirable. Strong understanding of the software development lifecycle, Agile delivery practices, requirements management, testing and implementation governance. Excellent stakeholder management, facilitation and communication ...