Speech Analytics Platform Analyst
- Hiring Organisation
- Vitality Corporate Services Limited
- Location
- Stockport, Greater Manchester, North West, United Kingdom
- Employment Type
- Permanent
- Salary
- £40,000
role will translate complex language patterns into clear outputs that improve customer outcomes, regulatory compliance, coaching and operational performance. Key Actions Build and maintain scorecards, processes and category structures within the conversation intelligence platform to measure agent behaviours, customer experience and compliance Extract, transform and analyse conversational data using Power ...