SeniorServiceManager- Insurance We are recruiting for a SeniorServiceManager with SaaS experience to join one of our Insurance clients on a 12 month contract. This role will be 80% client focused and it’s for one of their most critical products … will be seeking someone with a strong level of client facing experience. Inside IR35 Hybrid- 2 days a week in Reigate Responsibilities: Support the Service Management lead in designing, documenting, maintaining, and improving Service Management processes. Work with internal teams to ensure end to end service delivery … all clients. Build relationships with internal and external stakeholders. Serve as an escalation point for client issues. Work with Incident response teams to ensure service resolution. Liaise and communicate with clients during major incidents. Maintain, improve, and promote the Service Catalogue Work on projects to ensure ServiceMore ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
Gem Partnership
SeniorService Delivery Manager Package: Competitive Location: Manchester Law Debenture is a rare proposition; an Investment Trust with a 135-year pedigree, supported by a wholly owned portfolio of professional services businesses. LawDeb is an unusual and exciting proposition; on a dayto-day basis they are nimble … depth of knowledge. As part of their exciting growth plans an opportunity exists to join one of their independent key business entities in a SeniorService Delivery Manager role, where you will be responsible for delivering an extensive range of corporate secretarial and governance services to ensure … that their clients legal entities are compliant with local requirements. You will lead a professional services team of 22 individuals to deliver excellent client service and experience. This will include organisation of training, building knowledge and skills of the team, implementation and roll out of policies, and supporting a More ❯
SeniorServiceManager (Supported Living/NVQ Level 5) Crewe £35,625 + Training + Progression + Blue Light Discount + COSTCO Membership + Company Benefits Do you have an NVQ Level 5 and Leadership experience within Social Care/Supported Living? On offer is an autonomous … within an ambitious, well-established company who offer a collaborative environment where your skills will be valued, in which you can continually progress to senior roles. This well-established company offer high quality, person-led care and support for adults with mental health and learning disabilities, mainly within the … for someone to join their team and take the role forward. In this role, you'll oversee the day-to-day management of the service department ensuring the highest standards of care while mentoring and leading a dedicated team. You will play a pivotal role in managing compliance, safeguarding More ❯
Job Description - Senior Client Services Manager (25393) Senior Client ServiceManager Permanent, Full Time (37.5 hpw) Salary £28,174 to £30,804 per annum Plus, great benefits including Health Cash Plan! Home, a place where you belong Join us as a Senior Client Services … Manager, where you'll lead a team that truly cares and empowers people to live their very best lives. You'll inspire and guide our teams at Queen Street and Calder House, delivering high-impact, person-centred housing support and fostering a workplace where people love to come to … service. This is more than a job; it's an opportunity to unleash potential, lift lives, and lead with purpose. Typical day as a Senior Client ServiceManager While no two days are the same, here's a flavour of your responsibilities: Leading, coaching, and inspiring a More ❯
Are you passionate about transforming digital services in the public sector? Do you want to lead the strategic direction of service management for an organisation handling over £30bn in public procurement? Join us in shaping the future of government digital services and drive excellence in service delivery. Job … Summary To lead complex service transitions for CCS's digital transformation program, managing the transition of multiple services into DDS ownership while ensuring service continuity and stakeholder satisfaction. Directorate Overview The Digital & Data Services (DDS) directorate is at the heart of CCS's digital transformation journey, responsible for … a world-class digital capability that will revolutionise how the public sector buys common goods and services. Team Summary You'll lead a growing service transition management function responsible for the design, transition, and operation of critical digital services. Your team will drive service excellence, ensuring robust serviceMore ❯
Job Description SeniorServiceManager (Supported Living/NVQ Level 5) Crewe £35,625 + Training + Progression + Blue Light Discount + COSTCO Membership + Company Benefits Do you have an NVQ Level 5 and Leadership experience within Social Care/Supported Living? On offer is More ❯
Glasgow, Renfrewshire, United Kingdom Hybrid / WFH Options
NHS National Services Scotland
Programme, working with key stakeholders, including Scottish Government and local NHS boards. The Post: We are seeking to appoint a highly motivated and dynamic SeniorService Delivery Manager to drive the work of the Vaccination and Immunisation Division. The post-holder will work closely with clinical, scientific … safe and effective delivery of Scotland's vaccination programmes. You will also work with a range of policy makers, public health/health protection service providers and other stakeholders across Scotland and beyond. The Candidate: You will have strong communications and presentation skills, with the ability to use these … challenging and politicised environment. You should be educated to degree level or equivalent, with significant levels of work experience in a related, and preferable service delivery, environment. Service and/or direct project management experience and experience of working within health services would be an advantage. An ability More ❯
network of clients and innovative projects, as well as brilliant colleagues to learn from and collaborate with. Role Overview We are looking for a SeniorService Delivery Manager to join our high calibre team responsible for delivering an extensive range of corporate secretarial and governance services to … legal entities are compliant with local requirements. You will be responsible for leading a professional services team of 22 individuals to deliver excellent client service and experience. This will include organisation of training, building knowledge and skills of the team, implementation and roll out of policies, and supporting a … developing and growing team. Main Responsibilities Overall responsibility Service: monitoring performance, ensuring targets are met, and enhancing client experience. Finance: leading enhanced financial performance, including reducing spend, increasing revenue, and utilising data for accuracy of reporting. Operations: ensure processes are understood and embedded, introduce managed change projects, and seek More ❯
in a supportive environment. We believe that being successful is a choice. We choose to be successful. We are OCU, 'One Company United'. Senior Project Manager The Senior Project Manager is a critical role within the project delivery team, reporting directly to the Operations Manager … of assigned projects. This role ensures projects are delivered on time, within budget, and to the highest standards of quality, safety, and compliance. The Senior Project Manager will lead project teams, manage subcontractors, and act as the primary point of contact for clients, ensuring strong communication and alignment … throughout the project lifecycle. Duties and Responsibilities: The Senior Project Manager will be responsible for the below: Project Planning and Execution. Health and Safety Management Operational Performance Financial and Commercial Performance Stakeholder Management Team Leadership and Coordination Risk Management and Problem-Solving Quality Assurance Skills and Experience required More ❯
Senior Operations Manager, Artificial General Intelligence Data Services DESCRIPTION AI is the most transformational technology of our time, capable of tackling some of humanity's most challenging problems. Amazon is investing in generative AI and the responsible development and deployment of large language models (LLMs) across all of … our businesses. Come build the future of human-technology interaction with us. We are seeking an experienced Senior Operations Manager to join our team in Cambridge. Key job responsibilities Develop and drive the overall direction, coordination, service delivery and evaluation of Data Services operations activities. Set the … vision, direction and culture of their teams by managing individual and team performance expectations and goals, monitoring real-time service levels and schedule adherence, and holding their teams accountable to meet and exceed performance targets. Collaborate with internal partners to build input-focused operating plans for achievement of key More ❯
Berkshire, South East, United Kingdom Hybrid / WFH Options
Fdo Consulting Limited
Senior Data Services Manager, Home Based, Financial Services. Excellent salary plus car allowance plus bonus to 20%. Financial Service company is looking for a Senior Data Services Manager to join their team. Reporting directly to the Head of Data Engineering you will manage a … team of 6 reports and will oversee the day to day operations of the Data Service function, providing leadership, mentoring and guidance. Moreover you will enable, empower and support the Data Service team with the design, implementation and continuous improvement of advanced data solutions. A key aspect to … this role is to ensure the Data Service Team leads and supports the business with strong Data Governance, Data Quality and Data Management and ensuring the business meets its regulatory requirements. This role is strategic and management focused however you will have come from a hands-on technical background More ❯
Canterbury, Kent, South East, United Kingdom Hybrid / WFH Options
Canterbury City Council
Job Title: Senior Digital Services Manager Location: Canterbury Salary: £51,760 - £59,138.39 per annum (plus £3,621 car allowance) Job type: Full time, Permanent Hours: 37 Hours per week Closing Date: 23rd April 2025 The Digital and Technology Team at Canterbury City Council are looking for a … Digital Services Manager to join them. Come and join a talented team committed to driving change with modern technology. What's in it for you? A salary of £51,760 - £59,138.39 per annum (plus £3,621 car allowance) Cost of living pay award negotiated annually as a salary … importance of a good work-life balance. We offer a generous annual leave entitlement! You'll receive 26 days annual leave which increase with service, plus bank holidays, PLUS 3 given days which are usually used over the Christmas period when our main offices are closed. You'll also More ❯
Sheffield, Yorkshire, United Kingdom Hybrid / WFH Options
Amazon
Sr. Program Manager, AMXL Routing and Services Job ID: Amazon Road Transport Spain, S.L.U. - J27 Our Programme Managers are always thinking about the bigger picture. Every position at Amazon offers the opportunity for employees to influence business decisions and shape the future. But as a Senior Programme Manager … collaborating with technology teams to develop and deploy operational improvements - Conduct deep-dive analyses to identify opportunities and solve complex operational challenges - Partner with senior leadership to establish, prioritize, and execute improvement initiatives - Drive operational excellence across the AMXL network, focusing on delivery efficiency, safety, and customer experience A … day in the life As Senior Programme Manager, you'll drive and manage the implementation of creative, data-driven change in Amazon, leading improvement projects and programmes. You'll use strategic thinking to define and implement an efficient project plan. Some managers are based on-site while others More ❯
Glasgow, Renfrewshire, United Kingdom Hybrid / WFH Options
Deloitte LLP
specific trends and market dynamics relevant to different industries. This opportunity is for a role in Financial services. We're looking to make targeted senior hires into our practice with specific FS experience in workforce transformation. We are looking for those who can architecture solutions and are brilliant listeners More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Deloitte LLP
specific trends and market dynamics relevant to different industries. This opportunity is for a role in Financial services. We're looking to make targeted senior hires into our practice with specific FS experience in workforce transformation. We are looking for those who can architecture solutions and are brilliant listeners More ❯
City, Edinburgh, United Kingdom Hybrid / WFH Options
Deloitte LLP
specific trends and market dynamics relevant to different industries. This opportunity is for a role in Financial services. We're looking to make targeted senior hires into our practice with specific FS experience in workforce transformation. We are looking for those who can architecture solutions and are brilliant listeners More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Deloitte LLP
specific trends and market dynamics relevant to different industries. This opportunity is for a role in Financial services. We're looking to make targeted senior hires into our practice with specific FS experience in workforce transformation. We are looking for those who can architecture solutions and are brilliant listeners More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
The STRAT7 Group Limited
secure top-tier industry rankings for client satisfaction and to have built enduring partnerships spanning 25 years. Position STRAT7 Audiences is looking for a Senior Client Services Manager. The focus of the role is to provide the best service to our clients both commercially & operationally for their global … commercial lens. This role requires a very thorough, organized individual able to work with autonomy whilst showcasing the core principles of STRAT7 audiences to senior stakeholders internally & externally. This is an exciting opportunity, with long term career progression available within STRAT7 Audiences due to your exposure to both operational … commercial sides of the business. The role As a Senior Client Services Manager, you will be responsible for managing a range of clients across the Audiences agency, often globally, responding to briefs for new projects, liaising closely with internal project teams to ensure accurate delivery of projects and More ❯
Theydon Bois, Essex, United Kingdom Hybrid / WFH Options
Sky UK Limited
big ideas into the products, content and services millions of people love. And we do it all right here at Sky. The Software Engineering Manager (ServiceNow) is responsible for developing and implementing solutions for incident management, problem management, change management, service request management, and other ITSM processes in … ServiceNow. The manager will create and maintain technical documentation, including design specifications, configuration, and deployment guides and will lead a team of ServiceNow developers to implement and maintain the platform. Manager will also work directly with the ITSM Product Owner to provide technical guidance and support with requirements … you'll do Lead the strategic development and implementation of ITSM automation solutions, incorporating ServiceNow platform to enhance the efficiency and effectiveness of IT service delivery and support. Manage and cultivate a team of ITSM Engineers, overseeing the design, construction, testing, and deployment of ITSM automation solutions. Collaborate with More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
CreateFuture
and have an exceptionally low employee exit rate. Join us on our journey Let's create tomorrow, together, today. About the role and team: Senior Client Partners help our customers achieve their strategic objectives while driving value for CreateFuture. They focus on growth within existing clients, understanding their business … roles, consistently meeting or exceeding targets. Successful management of accounts with £5m+ annual revenue, growing long-term relationships, and driving measurable client outcomes. Client Service Excellence: Extensive experience in professional services and digital product and technology delivery, working directly with senior stakeholders to deliver value and satisfaction. Growth … products and technology, with the ability to proactively expand relationships and challenge existing ways of working. Maintain a positive, can-do attitude and support senior stakeholders through change. Strategic Thinker: Strong analytical and strategic skills to identify opportunities, assess risks, and propose impactful solutions aligned with client and business More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
CreateFuture
and our employee exit rate is remarkably low. Join us on our journey Let's create tomorrow, together, today. About the role and team: Senior Client Partners help our customers achieve their strategic objectives while driving value for CreateFuture. They focus on growth within existing clients, understanding their business … consistently meeting or exceeding targets. Demonstrated success managing accounts with over £5m annual revenue, growing long-term relationships, and driving measurable client outcomes. Client Service Excellence: Extensive experience in professional services and digital product/technology delivery, working directly with senior stakeholders to deliver value and satisfaction. Growth … and technology, with the ability to proactively expand relationships and challenge existing ways of working. A positive, can-do attitude and willingness to take senior stakeholders on that journey. Strategic Thinker: Strong analytical and strategic skills to identify opportunities, assess risks, and propose impactful solutions aligned with client and More ❯