26 to 27 of 27 Senior Technical Support Jobs in England

Outreach is seeking a Senior Tier 3 Technical Support Engineer to join our hybrid London-based team. You will act as a trusted escalation expert, supporting complex SaaS issues and partnering with Engineering to resolve root causes. The role emphasizes cross-functional collaboration, incident management, and knowledge … sharing. The Senior TSE will engage with multiple stakeholders, contribute to enablement, and help shape support processes in a fast-paced, remote-friendly environment. #J-18808-Ljbffr ...

ensuring the deployment of tools that foster collaboration. This includes the evolution of workstations, management of productivity tools, videoconferencing, and telephony. Within the Workplace support team in London, the advisor provides support, maintenance, and troubleshooting for computers, peripherals, and software in accordance with established standards. The role involves … interacting directly with users, following up on requests, and ensuring issues are fully resolved. The individual will provide support to the London office as well as other offices across Europe. What You Will Do Serve as a primary point of contact for users on technology support matters; Manage ...