Service Analyst Jobs in the South West

Service Analyst
England > South West

The median Service Analyst salary in the South West is £30,000 per year, according to job vacancies posted during the 6 months leading to 17 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
17 May 2025
Same period 2024 Same period 2023
Rank 148 192 234
Rank change year-on-year +44 +42 -22
Permanent jobs requiring a Service Analyst 31 99 29
As % of all permanent jobs advertised in the South West 0.86% 1.06% 0.43%
As % of the Job Titles category 0.92% 1.10% 0.49%
Number of salaries quoted 19 60 19
10th Percentile £24,000 £22,750 £21,850
25th Percentile £25,625 £24,375 £25,250
Median annual salary (50th Percentile) £30,000 £27,500 £27,500
Median % change year-on-year +9.09% - +10.00%
75th Percentile £34,250 £33,313 £31,750
90th Percentile £67,500 £38,750 £33,750
England median annual salary £31,000 £27,500 £29,000
% change year-on-year +12.73% -5.17% +5.45%

All Permanent IT Job Vacancies
South West

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the South West. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the South West with a recognized job title 3,373 8,984 5,976
% of permanent jobs with a recognized job title 93.85% 96.23% 89.03%
Number of salaries quoted 2,024 6,599 3,705
10th Percentile £27,250 £28,000 £29,000
25th Percentile £37,500 £36,365 £37,500
Median annual salary (50th Percentile) £52,500 £50,000 £52,500
Median % change year-on-year +5.00% -4.76% +5.00%
75th Percentile £63,750 £63,750 £68,750
90th Percentile £77,500 £77,500 £79,350
England median annual salary £56,800 £53,000 £60,800
% change year-on-year +7.17% -12.83% +1.33%

Service Analyst
Job Vacancy Trend in the South West

Job postings that featured Service Analyst in the job title as a proportion of all IT jobs advertised in the South West.

Job vacancy trend for Service Analyst in the South West

Service Analyst
Salary Trend in the South West

3-month moving average salary quoted in jobs citing Service Analyst in the South West.

Salary trend for Service Analyst in the South West

Service Analyst
Salary Histogram in the South West

Salary distribution for jobs citing Service Analyst in the South West over the 6 months to 17 May 2025.

Salary histogram for Service Analyst in the South West

Service Analyst
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Analyst within the South West region over the 6 months to 17 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Bristol +49 16 £45,000 +62.60% 5
Wiltshire +43 7 £25,000 - 2
Gloucestershire +55 4 £32,500 +3.17%
Devon +17 2 £26,500 -11.67% 4
Somerset +1 1 £30,000 +14.29% 1
Cornwall - 1 £34,500 - 1
Service Analyst
England

Service Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in the South West

For the 6 months to 17 May 2025, Service Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South West region featuring Service Analyst in the job title.

1 23 (74.19%) Customer Service
2 16 (51.61%) ITIL
3 14 (45.16%) Social Skills
4 13 (41.94%) Service Management
5 12 (38.71%) SLA
6 10 (32.26%) ITSM
7 9 (29.03%) Microsoft
7 9 (29.03%) Windows
7 9 (29.03%) Microsoft Office
7 9 (29.03%) Problem-Solving
8 8 (25.81%) Microsoft 365
8 8 (25.81%) Configuration Management
9 7 (22.58%) Active Directory
9 7 (22.58%) Management Information System
9 7 (22.58%) Banking
9 7 (22.58%) Incident Management
9 7 (22.58%) Private Banking
9 7 (22.58%) Avaloq
10 4 (12.90%) ServiceNow
10 4 (12.90%) Analytical Skills
10 4 (12.90%) Business Continuity
10 4 (12.90%) Disaster Recovery
11 3 (9.68%) BCP
11 3 (9.68%) Citrix
11 3 (9.68%) Microsoft Exchange
11 3 (9.68%) TCP/IP
11 3 (9.68%) Business Continuity Planning
11 3 (9.68%) Degree
11 3 (9.68%) Remote Desktop
11 3 (9.68%) End-to-End Testing

Service Analyst Skill Set
Co-occurring Skills and Capabilities in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (9.68%) Microsoft Exchange
Applications
1 9 (29.03%) Microsoft Office
2 2 (6.45%) Microsoft Excel
2 2 (6.45%) Microsoft PowerPoint
Cloud Services
1 8 (25.81%) Microsoft 365
2 1 (3.23%) Amazon CloudWatch
2 1 (3.23%) AWS
2 1 (3.23%) AWS CloudTrail
2 1 (3.23%) Azure
2 1 (3.23%) Cloud Computing
2 1 (3.23%) Power Platform
Communications & Networking
1 3 (9.68%) Remote Desktop
1 3 (9.68%) TCP/IP
2 2 (6.45%) DNS
2 2 (6.45%) Firewall
2 2 (6.45%) SAN
3 1 (3.23%) DHCP
3 1 (3.23%) LAN
3 1 (3.23%) Network Security
3 1 (3.23%) VPN
3 1 (3.23%) WAN
Database & Business Intelligence
1 1 (3.23%) Power BI
Development Applications
1 2 (6.45%) JIRA
General
1 14 (45.16%) Social Skills
2 7 (22.58%) Banking
2 7 (22.58%) Private Banking
3 4 (12.90%) Analytical Skills
4 3 (9.68%) Tech for Good
5 2 (6.45%) Finance
5 2 (6.45%) Organisational Skills
5 2 (6.45%) Public Sector
5 2 (6.45%) Telecoms
6 1 (3.23%) Documentation Skills
6 1 (3.23%) Electronics
6 1 (3.23%) Manufacturing
6 1 (3.23%) Marketing
Miscellaneous
1 7 (22.58%) Management Information System
2 3 (9.68%) Self-Motivation
3 2 (6.45%) Driving Licence
3 2 (6.45%) Replication
4 1 (3.23%) CMDB
4 1 (3.23%) Handset
4 1 (3.23%) Onboarding
4 1 (3.23%) Smartphone
4 1 (3.23%) Video Conferencing
Operating Systems
1 9 (29.03%) Windows
2 2 (6.45%) Android
2 2 (6.45%) Apple iOS
2 2 (6.45%) Windows Server
Processes & Methodologies
1 23 (74.19%) Customer Service
2 16 (51.61%) ITIL
3 13 (41.94%) Service Management
4 10 (32.26%) ITSM
5 9 (29.03%) Problem-Solving
6 8 (25.81%) Configuration Management
7 7 (22.58%) Incident Management
8 4 (12.90%) Business Continuity
8 4 (12.90%) Disaster Recovery
9 3 (9.68%) BCP
9 3 (9.68%) Business Continuity Planning
9 3 (9.68%) End-to-End Testing
10 2 (6.45%) Business Intelligence
10 2 (6.45%) Continuous Improvement
10 2 (6.45%) Data Analysis
10 2 (6.45%) Proactive Monitoring
10 2 (6.45%) Ticket Management
11 1 (3.23%) Programme Management
11 1 (3.23%) Workflow
11 1 (3.23%) Workflow Management
Programming Languages
1 2 (6.45%) PowerShell
Qualifications
1 3 (9.68%) Degree
2 2 (6.45%) BPSS Clearance
2 2 (6.45%) DBS Check
2 2 (6.45%) MCP
3 1 (3.23%) A+ Certification
3 1 (3.23%) CCA
3 1 (3.23%) CCNA
3 1 (3.23%) Cisco Certification
3 1 (3.23%) Citrix Certification
3 1 (3.23%) CompTIA Security+
3 1 (3.23%) ITIL Certification
3 1 (3.23%) MCSE
3 1 (3.23%) Microsoft Certification
3 1 (3.23%) Network+ Certification
3 1 (3.23%) SC Cleared
3 1 (3.23%) Security Cleared
Quality Assurance & Compliance
1 12 (38.71%) SLA
System Software
1 7 (22.58%) Active Directory
2 2 (6.45%) Hyper-V
2 2 (6.45%) VMware Infrastructure
3 1 (3.23%) Virtual Servers
3 1 (3.23%) XenApp
3 1 (3.23%) XenDesktop
Systems Management
1 1 (3.23%) Backup Exec
1 1 (3.23%) SCCM
1 1 (3.23%) Symantec Endpoint Protection
Vendors
1 9 (29.03%) Microsoft
2 7 (22.58%) Avaloq
3 4 (12.90%) ServiceNow
4 3 (9.68%) Citrix
5 2 (6.45%) VMware
6 1 (3.23%) Dell
6 1 (3.23%) Fortinet
6 1 (3.23%) N-able
6 1 (3.23%) SAP
6 1 (3.23%) Symantec
6 1 (3.23%) Veeam
6 1 (3.23%) Veritas