1 to 25 of 28 Service Catalogue Jobs in the UK

Job Title: IT Service Catalogue & Procurement Assistant Location: Endeavour House, Russell Road, Ipswich IP1 2BX Rate of Pay: Up to £14.59 per hour PAYE Working Hours: 25 hours per week, 5 hours per day Type: Temporary Role - 12 Months Opus People Solutions are working with Suffolk County Council to recruit for a IT Service Catalogue & Procurement Assistant. Purpose of the job To assist with the maintenance and management of the Service Catalogue for the IT Service, providing IT goods and services to the organisation. You will be a positive contributor to IT services so we deliver cost effective, reliable and agile solutions that support the business transformation programmes of … the council. Day to day tasks Assist with the administration of the IT Service Catalogue which provides standard equipment and repeatable services. Provide equipment and peripherals to customers of the service as per the current delivery arrangements. Work with colleagues to ensure sufficient stock is available. Maintain additional supporting information for equipment and services available More ❯

Job Title: Service Transition Manager Duration: 2 Months Location: Hybrid - 3days per week onsite at either Bristol, Nottingham or Swansea Clearance: Active SC Clearance required Rate: £500 per day - PAYE via Umbrella only Role Overview An excellent opportunity to join a major account as a Service Transition Manager and join a developing Service Design … and Introduction Team that sits in the Service Integrator tower. It is a key role of introducing new projects to service in line with the agreed Service Design and the Service Acceptance process. The Service Transition Manager will engage with the Service Designer, the Service Introduction … Sole UK National and hold Active SC Security Clearance. Key Responsibilities: Ensure that tooling updates are requested relating to areas such as Service Offerings, Service Catalogue items which drive various service lines requirements. Ensure that Knowledge Information is received from the Project Manager or SMEs to populate both internal & externally facing articles. Ensure More ❯

IT Service Catalogue & Procurement Assistant Location: Ipswich (on-site, 5 days per week) Contract: 12 months Hours: 25 hours per week (ideally 9am-2pm, Monday to Friday) Rate: £18.92/hour Umbrella IR35: Inside IR35 Start date: Early September About the role We are looking for a detail-oriented and organised IT Service Catalogue … on-site in Ipswich, supporting the smooth delivery of IT goods and services across the organisation. You will play a key part in managing the IT Service Catalogue - the list of standard equipment and repeatable IT services available to staff - and supporting colleagues with procurement processes. Your work will help ensure that staff have the right technology … in place to deliver excellent services. What you'll be doing Administer and update the IT Service Catalogue, ensuring information is accurate and up to date Provide equipment and peripherals to staff in line with agreed processes Monitor stock levels and liaise with colleagues to ensure availability Handle standard and non-standard service requests, following More ❯

world's most trusted currency partner and are always on the look out for those who will help us achieve that. What's the role? The Head of Service Delivery will lead and evolve our IT service operations, ensuring reliable, efficient, and customer-focused delivery across the business. This role combines strategic oversight with hands-on … leadership of the Service Desk team, driving service excellence, embedding ITIL best practice, and fostering continuous improvement. Working closely with senior stakeholders, the Head of Service Delivery will own major incidents, service performance, supplier relationships, and business continuity, ensuring IT services consistently enable and support business success. Your day to day will … ensuring effective management of incidents, problems, and changes. Partnering with senior stakeholders to support the successful delivery of business-critical projects. Maintaining and evolving the IT Service Catalogue and IT Asset inventory. Managing IT supplier relationships and ensuring compliance with regulatory requirements in partnership with Infrastructure and Security leads. Overseeing operational resilience and business continuity, including service More ❯

We are a Global Recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you. Role Title: Service Designer Location: Manchester Duration: 31/10/2025 Pay Rate: £447 per day Inside IR35 Role Description: We are seeking a detail-oriented and strategic Service Designer to establish the foundational structure for service mapping and design across our organization. This role will be instrumental in defining, visualizing, and standardizing how services are identified, categorized, and presented, ensuring alignment with business goals and operational efficiency. Key Responsibilities: 1. Establish Service Mapping Foundations Define and document the current portfolio of services … offered across the organization. Collaborate with stakeholders to validate and refine the service inventory. 2. Define Service Display Criteria Develop and implement criteria for how services should be represented, including: Service Layers and Color Coding for visual clarity. Service Level Agreements (SLAs) and performance metrics. Priority Levels based on business impact and More ❯

What is the role Act as the primary service management liaison between the client and internal teams. Manage and mentor a team of two junior first-line support agents , ensuring high-quality, responsive support and timely triage and resolution of support tickets as defined by customer SLAs, Lead incident, problem, and change management processes in line with ITIL … best practices. Oversee major incident management, coordinating internal and external stakeholder and leading After Action Review(AAR). Monitor and report on SLAs, KPIs, and service performance metrics and conduct regular Service Review Meetings with key client & internal business stakeholders. Collaborate with different teams (DevOps, SRE, Security, Data Engineering and Product teams ) to ensure service … for major incidents Drive continuous service improvement (CSI) initiatives and root cause analysis (RCA). Maintain and evolve service documentation , including the service catalogue and support playbooks. Ensure compliance with data protection laws, externally required standards (e.g. ISO 27001, NHS Digital, NCSC standards) and internal security policies. Support onboarding of new services and More ❯

diverse range of sectors, including retail, commercial, public sector, and public safety, with a comprehensive portfolio of services that focus on operational excellence and security. Role Overview: The Service Delivery Manager is responsible for the successful delivery and management of services provided to Dacoll Group customers. The SDM will plan, organise and control all service delivery … activities contractually committed to their assigned customers. This includes the management of service governance including ITIL-aligned service management; compilation, interpretation and issuance of performance and activity reports; leadership of continual improvement and service improvement activities for assigned customers; escalation, exception and major incident management, and responsibility for the overall quality of services delivered … environment Able to achieve Security Clearance to NPPV3 and SC Levels Desirable: Project management experience Negotiation skills and commercial awareness Experience of developing and maintaining a Service Catalogue and SLAs; Ability to understand and explain IT solutions and issues to a non-technical audience is critical Apply above or reach out to me at ak@kleboejardine.com for More ❯

Team/Directorate: Service Management Team/Finance and Corporate Services Starting salary: £45,367 rising to £50,877 per annum through annual increments being paid each year (pro rata for part time applicants) Contract type: Permanent Work pattern: Full time, 37 hours per week (Part time, annualised hours, compressed hours or term time working considered - discussions at … interview stage welcome) Interview Date: 26/09/2025 Post number: 201816 TTJ The role We are looking for a confident and capable Service Manager to join our Service Management team within our Digital Data and Technology (DDaT) department. This is a key role, responsible for the management and performance of several DDaT services, including … you will do The post holder will: Be responsible for end to end delivery of a large and complex portfolio of DDaT services within the technology service catalogue to NRW business customers. Oversight of operational services to DDaT customers, to the levels agreed in SLAs, ensuring services deliver value to the business. Oversee and maintain the business More ❯

Work with owners to onboard CIFs/IBC's into the Operational Resilience Service Management: Liaise with Service Management team to ensure service catalogue and mapping of services and their underlying assets is maintained in line with operational resilience objectives Incident/Crisis Management: Support Incident Management function to ensure appropriate response where More ❯

Work with owners to onboard CIFs/IBC's into the Operational Resilience Service Management: Liaise with Service Management team to ensure service catalogue and mapping of services and their underlying assets is maintained in line with operational resilience objectives Incident/Crisis Management: Support Incident Management function to ensure appropriate response where More ❯

Acute Provider Collaborative, and other projects. The successful candidate will also manage third-party contracts and licensing requirements across all digital systems. Additional duties include developing and maintaining Service Level Agreements outlining IT services to third parties, reviewing and setting digital tariffs, and providing input into software audits, budget planning, cost management, and forecasting. Other responsibilities include FOI … contracts register, and overseeing purchase orders and invoice management. Interview Date: TBC Main duties of the job The postholder will lead the maintenance and management of the Digital Service contract/information systems register, ensuring that for each contract the Trust has a full suite of information to meet contractual, financial, NHSE and other mandated requirements (such as … with the trust procurement, finance and other departments. The postholder will also lead for the IT department on the developmental, maintenance and monitoring of an IT Service catalogue, in partnership with the Deputy Director of Digital Services. In leading on this, the postholder will ensure that a tariff for all areas of support is in place, maintained More ❯

of cyber risks for the business and influence appropriate decisions in keeping with the HMRC risk appetite. Lead on the delivery of cyber services from our service catalogue, while supporting our Secure By Design security lifecycle. Act as initial escalation point to deal with incidents and problem management ensuring problems get resolved and issues are addressed at … achieve the highest performance standards. Applied knowledge of security architectures, operating systems & networking architectures, technologies & the OSI Model. Strong working knowledge of Cloud Security & Risk applied to all service models. Deep knowledge of multiple security domains and disciplines including Cyber, Physical, Personnel, Process, Policy, Privacy, Law & GDPR. Working knowledge of appropriate ISO standards including … knowledge and present your knowledge articulately. Benefits Alongside your salary of £68,966, HM Revenue and Customs contributes £19,979 towards you being a member of the Civil Service Defined Benefit Pension scheme. Pension provides. HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who More ❯

To apply direct for this role please visit Civil Service Jobs and quote ref no. HMRC Security are part of HMRCs Chief Digital Information office (CDIO) and support HMRC to assess business and reputational risks in one of the largest IT estates in Europe.? Cyber Security Technical Services (CSTS) are integral part of HMRC Security. We are responsible … task management or line management responsibilities and will provide peer reviews and coaching and mentoring as appropriate. Support on the delivery of cyber services from our service catalogue, while supporting the Secure by Design security lifecycle. Escalate problems and issues to ensure they are addressed at the right level. Research, identify, validate, and embrace new technologies and … Process, Policy, Privacy, Law & GDPR. Applied knowledge of security architectures, operating systems & networking architectures, technologies & the OSI Model. Strong working knowledge of Cloud Security & Risk applied to all service models. Working knowledge of appropriate ISO standards including 27001, 27002, 27005, 270017, 27018, 22301. Good working knowledge of Cryptography including symmetric & asymmetric encryption systems, infrastructure, risks, weaknesses and mitigations. More ❯

To apply direct for this role please Visit Civil Service Jobs and quote ref no. HMRC Security are part of HMRCs Chief Digital Information office (CDIO) and support HMRC to assess business and reputational risks in one of the largest IT estates in Europe.? Cyber Security Technical Services (CSTS) are integral part of HMRC Security. We are responsible … task management or line management responsibilities and will provide peer reviews and coaching and mentoring as appropriate. Support on the delivery of cyber services from our service catalogue, while supporting the Secure by Design security lifecycle. Escalate problems and issues to ensure they are addressed at the right level. Research, identify, validate, and embrace new technologies and … Process, Policy, Privacy, Law & GDPR. Applied knowledge of security architectures, operating systems & networking architectures, technologies & the OSI Model. Strong working knowledge of Cloud Security & Risk applied to all service models. Working knowledge of appropriate ISO standards including 27001, 27002, 27005, 270017, 27018, 22301. Good working knowledge of Cryptography including symmetric & asymmetric encryption systems, infrastructure, risks, weaknesses and mitigations. More ❯

Mandatory skills: - Have a proven track record of Service Delivery Management - Customer management and relationship management in a customer environment - Reporting internally and externally - Commercial governance, Contract adherence and management and Legal Regulatory requirements - Technical direction and understanding of customer topology and service - Security Processes and Procedures More ❯

To apply direct for this role please visit Civil Service Jobs and quote ref no. HMRC Security are part of HMRCs Chief Digital Information office (CDIO) and support HMRC to assess business and reputational risks in one of the largest IT estates in Europe.? Cyber Security Technical Services (CSTS) are integral part of HMRC Security. We are responsible … of cyber risks for the business and influence appropriate decisions in keeping with the HMRC risk appetite. Lead on the delivery of cyber services from our service catalogue, while supporting our Secure By Design security lifecycle. Act as initial escalation point to deal with incidents and problem management ensuring problems get resolved and issues are addressed at … achieve the highest performance standards. Applied knowledge of security architectures, operating systems & networking architectures, technologies & the OSI Model. Strong working knowledge of Cloud Security & Risk applied to all service models. Deep knowledge of multiple security domains and disciplines including Cyber, Physical, Personnel, Process, Policy, Privacy, Law & GDPR. Working knowledge of appropriate ISO standards including More ❯

To apply direct for this role please visit Civil Service Jobs and quote ref no. HMRC Security are part of HMRCs Chief Digital Information office (CDIO) and support HMRC to assess business and reputational risks in one of the largest IT estates in Europe.? Cyber Security Technical Services (CSTS) are integral part of HMRC Security. We are responsible … of cyber risks for the business and influence appropriate decisions in keeping with the HMRC risk appetite. Lead on the delivery of cyber services from our service catalogue, while supporting our Secure By Design security lifecycle. Act as initial escalation point to deal with incidents and problem management ensuring problems get resolved and issues are addressed at … achieve the highest performance standards. Applied knowledge of security architectures, operating systems & networking architectures, technologies & the OSI Model. Strong working knowledge of Cloud Security & Risk applied to all service models. Deep knowledge of multiple security domains and disciplines including Cyber, Physical, Personnel, Process, Policy, Privacy, Law & GDPR. Working knowledge of appropriate ISO standards including More ❯

To apply direct for this role please visit Civil Service Jobs and quote ref no. HMRC Security are part of HMRCs Chief Digital Information office (CDIO) and support HMRC to assess business and reputational risks in one of the largest IT estates in Europe.? Cyber Security Technical Services (CSTS) are integral part of HMRC Security. We are responsible … of cyber risks for the business and influence appropriate decisions in keeping with the HMRC risk appetite. Lead on the delivery of cyber services from our service catalogue, while supporting our Secure By Design security lifecycle. Act as initial escalation point to deal with incidents and problem management ensuring problems get resolved and issues are addressed at … achieve the highest performance standards. Applied knowledge of security architectures, operating systems & networking architectures, technologies & the OSI Model. Strong working knowledge of Cloud Security & Risk applied to all service models. Deep knowledge of multiple security domains and disciplines including Cyber, Physical, Personnel, Process, Policy, Privacy, Law & GDPR. Working knowledge of appropriate ISO standards including More ❯

extending the framework). Familiarity with cloud environments (AWS, GCP, or Azure). Understanding of CI/CD pipelines, developer workflows, and DevOps tooling. Knowledge of Kubernetes and service catalog management is a plus. Excellent problem-solving skills and ability to collaborate across teams. Company Global market leading technology consultancy Remote working - occasional visits to their London office More ❯

Assist in the design, development, and deployment of ServiceNow applications and modules across various business units Customise and configure core modules such as Incident, Problem, Change, Knowledge, and Service Catalog Contribute to the implementation of new applications and enhancements to existing functionalities Collaborate with cross-functional teams to gather business requirements and translate them into technical specifications Build … the ServiceNow platform Proficiency in JavaScript and the Glide API, with hands-on experience using ServiceNow Studio and development tools Familiarity with ServiceNow modules such as ITSM, CMDB, Service Catalog, and Workflow Experience integrating ServiceNow with third-party systems using REST and/or SOAP APIs Working knowledge of IntegrationHub, Flow Designer, and MID Server configuration Understanding of … ITIL principles and IT service management best practices Strong analytical, problem-solving, and communication skills Ability to work collaboratively in a team environment and engage with both technical and non-technical stakeholders About Us Why join us Career coaching, mentoring and access to upskilling throughout your entire FDM career Assignments with global companies and opportunities to work abroad More ❯

join our client's digital services team. In this role, you will be responsible for designing, configuring, and optimizing the ServiceNow platform to support enterprise-wide process automation, service delivery, and digital transformation initiatives. This opportunity offers the chance to work across multiple business domains, delivering innovative platform solutions, enabling smarter workflows, and ensuring long-term platform scalability … Responsibilities ServiceNow Development: Design, build, and maintain modules, configurations, and custom scripts. Process Optimization: Enhance ITSM processes (Incident, Request, Problem, Change) using best practices. User Experience: Improve self-service capabilities through portals and virtual assistants. Integrations: Develop and manage connections with third-party systems via APIs and integration tools. CMDB & Discovery: Configure asset discovery tools and maintain accurate … Designer, Orchestration, and scripting. Performance & Support: Troubleshoot issues, optimize system performance, and ensure platform stability. Testing & Upgrades: Lead testing (manual/automated), UAT, and manage upgrades and patches. Service Catalog: Maintain catalog items, workflows, and approval processes. Security & Access Control: Implement and enforce RBAC and compliance controls. Reporting & Analytics: Create dashboards and reports to provide insights and track More ❯

join our client's digital services team. In this role, you will be responsible for designing, configuring, and optimizing the ServiceNow platform to support enterprise-wide process automation, service delivery, and digital transformation initiatives. This opportunity offers the chance to work across multiple business domains, delivering innovative platform solutions, enabling smarter workflows, and ensuring long-term platform scalability … Responsibilities ServiceNow Development: Design, build, and maintain modules, configurations, and custom scripts. Process Optimization: Enhance ITSM processes (Incident, Request, Problem, Change) using best practices. User Experience: Improve self-service capabilities through portals and virtual assistants. Integrations: Develop and manage connections with third-party systems via APIs and integration tools. CMDB & Discovery: Configure asset discovery tools and maintain accurate … Designer, Orchestration, and scripting. Performance & Support: Troubleshoot issues, optimize system performance, and ensure platform stability. Testing & Upgrades: Lead testing (manual/automated), UAT, and manage upgrades and patches. Service Catalog: Maintain catalog items, workflows, and approval processes. Security & Access Control: Implement and enforce RBAC and compliance controls. Reporting & Analytics: Create dashboards and reports to provide insights and track More ❯

join our client's digital services team. In this role, you will be responsible for designing, configuring, and optimizing the ServiceNow platform to support enterprise-wide process automation, service delivery, and digital transformation initiatives. This opportunity offers the chance to work across multiple business domains, delivering innovative platform solutions, enabling smarter workflows, and ensuring long-term platform scalability … Responsibilities ServiceNow Development: Design, build, and maintain modules, configurations, and custom scripts. Process Optimization: Enhance ITSM processes (Incident, Request, Problem, Change) using best practices. User Experience: Improve self-service capabilities through portals and virtual assistants. Integrations: Develop and manage connections with third-party systems via APIs and integration tools. CMDB & Discovery: Configure asset discovery tools and maintain accurate … Designer, Orchestration, and scripting. Performance & Support: Troubleshoot issues, optimize system performance, and ensure platform stability. Testing & Upgrades: Lead testing (manual/automated), UAT, and manage upgrades and patches. Service Catalog: Maintain catalog items, workflows, and approval processes. Security & Access Control: Implement and enforce RBAC and compliance controls. Reporting & Analytics: Create dashboards and reports to provide insights and track More ❯

join our client's digital services team. In this role, you will be responsible for designing, configuring, and optimizing the ServiceNow platform to support enterprise-wide process automation, service delivery, and digital transformation initiatives. This opportunity offers the chance to work across multiple business domains, delivering innovative platform solutions, enabling smarter workflows, and ensuring long-term platform scalability … Responsibilities ServiceNow Development: Design, build, and maintain modules, configurations, and custom scripts. Process Optimization: Enhance ITSM processes (Incident, Request, Problem, Change) using best practices. User Experience: Improve self-service capabilities through portals and virtual assistants. Integrations: Develop and manage connections with third-party systems via APIs and integration tools. CMDB & Discovery: Configure asset discovery tools and maintain accurate … Designer, Orchestration, and scripting. Performance & Support: Troubleshoot issues, optimize system performance, and ensure platform stability. Testing & Upgrades: Lead testing (manual/automated), UAT, and manage upgrades and patches. Service Catalog: Maintain catalog items, workflows, and approval processes. Security & Access Control: Implement and enforce RBAC and compliance controls. Reporting & Analytics: Create dashboards and reports to provide insights and track More ❯

join our client's digital services team. In this role, you will be responsible for designing, configuring, and optimizing the ServiceNow platform to support enterprise-wide process automation, service delivery, and digital transformation initiatives. This opportunity offers the chance to work across multiple business domains, delivering innovative platform solutions, enabling smarter workflows, and ensuring long-term platform scalability … Responsibilities ServiceNow Development: Design, build, and maintain modules, configurations, and custom scripts. Process Optimization: Enhance ITSM processes (Incident, Request, Problem, Change) using best practices. User Experience: Improve self-service capabilities through portals and virtual assistants. Integrations: Develop and manage connections with third-party systems via APIs and integration tools. CMDB & Discovery: Configure asset discovery tools and maintain accurate … Designer, Orchestration, and scripting. Performance & Support: Troubleshoot issues, optimize system performance, and ensure platform stability. Testing & Upgrades: Lead testing (manual/automated), UAT, and manage upgrades and patches. Service Catalog: Maintain catalog items, workflows, and approval processes. Security & Access Control: Implement and enforce RBAC and compliance controls. Reporting & Analytics: Create dashboards and reports to provide insights and track More ❯