17 of 17 Service Catalogue Jobs in the UK excluding London

service excellence across the organisation. You'll work closely with IT, operations and business teams to ensure ticketing, service catalogue, incident/change management, self-service and asset and processes meet business needs but with less manual effort and faster, more reliable delivery. … Responsibilities Administer, configure and maintain the Service Manager platform (service desk, service catalogue, self-service portal, asset/CMDB, dashboards, reporting) to meet business requirements. Develop and implement automated workflows, integrations and codeless automations to reduce manual ticket handling, speed ...

Exciting Opportunity! Join Odevo as a Service Delivery Manager Odevo continues to redefine residential property management through technology, innovation, and exceptional service. As we scale our digital and operational capabilities across our UK Operating Companies (OpCos), we are strengthening how IT services are delivered, governed, and continuously improved. … excellence Manage third-party vendors, including performance management, contracts, licensing, and invoicing Oversee software licensing and maintain an accurate, evolving service catalogue Ensure clear internal communication and identify service delivery risks and compliance issues Support general operational activities, including ad hoc tasks, calls, and email ...

include: Own and drive the cloud platform roadmap, aligning with organisational objectives and user needs. Manage and evolve the cloud platform service catalogue and documentation. Lead the gathering, prioritisation, and validation of user and stakeholder requirements. Collaborate with engineering and operations teams to deliver new platform features. … evolving organisational goals. Key Responsibilities Define, maintain, and communicate the cloud platform vision and strategy. Build, manage, and iterate on a service catalogue that reflects platform capabilities and user needs. Engage with cross-government digital delivery teams to identify requirements and co-design solutions. Validate feasibility ...

Control: Define and enforce robust access policies for CNI systems, ensuring all access is fully logged and compliant with security standards. Service Catalogue: Develop and maintain a service catalogue for all CNI services, outlining service delivery and SLAs. Performance Monitoring: Define, track ...

Title: ServiceNow Catalogue QA & Delivery Lead Location: Bromley - 3 Days Onsite Contract Length: 6 Months (Possibility for Extension) Daily Rate: Circa £700/Day Working Pattern: Full Time Are you a dynamic leader with a passion for quality assurance and delivery in the exciting world of IT Service Management? Our client is seeking a ServiceNow Catalogue QA & Delivery Lead to bring a 'testing mindset' to their team and drive successful outcomes in their Service Enablement journey. Position Overview: In this role, you will be the subject matter expert on testing practises, responsible ...

Join Ofwats Corporate Enablers as a IT Service Manager *Office Location: Birmingham (B5 4UA) with hybrid working* About Us We are Ofwat, the Water Services Regulation Authority, a non-ministerial government department responsible for regulating the water sector in England and Wales. Following the Independent Water Commissions final … configuration management experience is essential. 2.Knowledge and experience of core Service Management work areas including but not limited to, Service Catalogue management, SACM, BRM, service design and transition aspects of the IT Service Management lifecycle in an operational facing role. 3.Knowledge ...

Service Life Cycle Manager Salary - can be shared on initial discussion Sunderland - 3x per week onsite We are representing a well renowned company in the midst of transformation and change who are looking for a Service Life Cycle Manager … join their high-performing team. As the Service Life Cycle Manager, you will own and maintain the IT Service Catalogue, overseeing related policies and governance, and engaging with the wider community to ensure it's adoption. You will have responsibility for the ITIL Service ...

Life on the team As a Senior Service Manager, you will be accountable for all Services delivered to our Contractual and Professional Services customers. You will provide leadership and management of the virtual customer team, ensuring Services, Sales and Delivery are aligned and focussed on the right customer … delivered successfully; Growth Identify and actively pursue new ideas for expansion of existing scope of service, referring to the Service Catalogue for opportunity areas; Collaborate with peer groups and internal CC resources to bring new ideas for growth opportunities to your customers; Take all opportunities ...

responsibilities include: Building and customising ServiceNow workflows across customer, employee, and technology experience Developing modern user interfaces using ServiceNow’s experience layer Configuring Service Portal and UI Builder to deliver role-based dashboards and portals Creating and maintaining integrations with external systems Supporting customer journey design through effective … foundation. You must have hands-on experience building and customising: Incident, Request, Change, and Problem Management SLAs, approvals, notifications, and flows Service catalogue items CMDB-aligned processes Most platform workflows will anchor here. Customer Service Management (CSM) This role has a strong customer experience focus. ...

transition into operational service Support governance, cost optimisation, supplier management, and continuous improvement of ICT services and the IT Service Catalogue Required skills and experience of the Solutions Architect Experience with CoreSuite platform or similar enterprise administration systems Knowledge of financial services or life & pensions ...

closely with senior business stakeholders to translate complex requirements into scalable solutions Delivering and optimising solutions across ITSM, ITOM, HR, CSM, Service Catalogue, App Engine and integrations (including collaboration tools) Driving automation, workflow efficiency, reporting and platform optimisation to maximise ROI Owning upgrades, lifecycle management, and continuous ...

tasks across on-premises and cloud platforms. • Ensure all technical implementations and changes comply with company change control process. • Complete production handovers with Service Operations, including knowledge articles, monitoring/alerting, reporting …/backup readiness before warranty/ELS exit. • Play a pivotal role in service transition, ensuring the service catalogue is updated with new request items. • Provide Early Life Support (ELS) post go-live, track known errors, and schedule readiness reviews for transition to BAU. • Operate ...

tasks across on-premises and cloud platforms. • Ensure all technical implementations and changes comply with company change control process. • Complete production handovers with Service Operations, including knowledge articles, monitoring/alerting, reporting …/backup readiness before warranty/ELS exit. • Play a pivotal role in service transition, ensuring the service catalogue is updated with new request items. • Provide Early Life Support (ELS) post go-live, track known errors, and schedule readiness reviews for transition to BAU. • Operate ...

platform-related issues, escalating to ServiceNow support when necessary. Ensure compliance with organisational standards and security policies. Configure ServiceNow modules (Incident, Problem, Change, Service Catalog). Develop workflows, forms, and scripts to automate processes. Manage notifications, UI pages, and dashboards Create and manage user roles, groups, and ACLs. … Maintain CMDB health and data integrity. Implement ITIL best practices for service management. Analyse current processes and propose automation opportunities. Support agile development and iterative enhancements. Maintain technical documentation and knowledge base. Provide training and guidance to end-users and stakeholders. Strong knowledge of ServiceNow Core and Platform ...

software delivery lifecycle. What you'll be doing Design, build and operate the Azure-based Internal Developer Platform as a product, enabling self-service environment provisioning and repeatable golden paths. Develop and maintain Infrastructure as Code (Terraform and/or Bicep) modules and reusable templates for AKS, networking … Implement cost visibility and optimisation (FinOps) across the platform: tagging, budgets/alerts, rightsizing, autoscaling and usage reporting. Maintain platform documentation, runbooks and service catalog entries; contribute to onboarding guides and demo sessions for consumers of the platform. Participate in an on-call rota for critical platform services ...

quickly. The role is hybrid with 3 days a week on site.You'll be responsible for documenting and standardising finance processes, including capturing service catalogues, mapping "as-is" workflows, producing SOPs, and designing clear process diagrams. Your work will be instrumental in enabling knowledge transfer, training, and supporting … scope and deliverables. Opportunity to shape future state finance operations and leave a lasting legacy. Work within a values-driven organisation committed to service and sustainability. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date ...