1 to 25 of 30 Service Catalogue Jobs in the UK excluding London

currently supporting our Central Government client who are seeking an Service Catalogue Analyst on an initial 6 month contract. The Service Catalogue Analyst will be responsible for: Reporting to the Senior Service Catalogue Manager in a timely manner. Supporting the management … prioritisation of requests, via a backlog, to create, update, disable or archive Service Catalogue items. Supporting Tooling teams to build the workflows within the ITSM toolset to meet the needs of catalogue requests. Ensuring the Service Catalogue items accurately reference appropriate ...

Service Management - Service Catalogue - ITIL - Government - SC clearance I am looking for a Service Management Analyst to join a busy team with our central government client. They are looking for someone to join their Service Catalogue team to manage … maintain the IT Service Catalogue so it accurately reflects the products and services available to users. Due to the nature of the team and the work involved, candidates who hold active SC clearance will be preferred. Flexibility to work hybrid with 2-3 days onsite is also ...

currently supporting our Central Government client who are seeking an Service Catalogue Analyst on an initial 6 month contract. The Service Catalogue Analyst will be responsible for: Reporting to the Senior Service Catalogue Manager in a timely manner. Supporting the management … prioritisation of requests, via a backlog, to create, update, disable or archive Service Catalogue items click apply for full job details ...

Service Management - Service Catalogue - ITIL - Government - SC clearance I am looking for a Service Management Analyst to join a busy team with our central government client. They are looking for someone to join their Service Catalogue team to manage … maintain the IT Service Catalogue so it accurately reflects the products and services available to users click apply for full job details ...

Service Management - Service Catalogue - ITIL - Government - SC clearance I am looking for a Service Management Analyst to join a busy team with our central government client. They are looking for someone to join their Service Catalogue team to manage … maintain the IT Service Catalogue so it accurately reflects the products and services available to users. Due to the nature of the team and the w... WKCL1_UKTJ ...

Service Consultant – Service Design & Transition 6 Months | Outside IR35 | Up to £520/day | ASAP Start | Active NPPV3 Required We're looking for an experienced Service Consultant to support the design, transition, and operational readiness of complex managed service solutions within … transition, acceptance testing, and operational readiness activities. Develop support models, processes, governance, and documentation. Configure and administer ServiceNow CSM, including Service Catalogue, workflows, ITAM, and CI management. Deliver operational training and knowledge transfer. Work closely with architects, project teams, and operational stakeholders. Essential Experience Service ...

services productisation initiative. You wont just be managing agencies or reviewing strategy decksyou will unlock the potential of our service catalogue, translating practitioner-level technical capabilities into outcome-focused enablement, anchored in the "Jobs to be Done" of enterprise buyers. You will act as the crucial bridge … Sales team, and Marketing team, ensuring Scale Factory goes to market with authority, clarity, and undeniable value. Your Core Responsibilities 1. Service Catalogue Productisation & Outcome Scoping Apply and improve our productisation templates to take high-priority practices (Cloud, Data, Quality, AI, Agentic Automation) and make scalable offers. ...

Service Delivery Manager - Defence Department: IT Location: North East Bristol - with parking Reports to: IT Operations Manager Salary: £54,102 to £67,056, Are you an experienced Service Delivery Manager with a passion for leading teams, optimising IT services, and driving continual improvement? Our client … Management, analysing trends and coordinating resolution teams. Produce detailed KPI reports for senior leadership. Support the design and improvement of the service catalogue and automation initiatives. Incident, Change & Request Management Own Incident, Request, Change and Escalation processes, ensuring timely and accurate reporting. Lead major incident management, including ...

Service Design & Transition Analyst (ITIL) £500 a day (Inside IR35) Hybrid (3 days onsite in Manchester or Milton Keynes) 3-4 Months Service Design & Transition Analyst required to manage the Service Design & Transition element of Projects & Programs introducing new or changed Services into live … agreed service artefacts such as (but not confined to) Service Definition, Service Level Agreement and Service Catalogue entry. Chair any necessary meetings between the project and support stakeholders (internal and external) and provide regular progress updates to all support stakeholders. Communicate ...

Description Service Design & Transition Analyst (ITIL) £500 a day (Inside IR35) Hybrid (3 days onsite in Manchester or Milton Keynes) 3-4 Months Service Design & Transition Analyst required to manage the Service Design & Transition element of Projects & Programs introducing new or changed Services into … agreed service artefacts such as (but not confined to) Service Definition, Service Level Agreement and Service Catalogue entry. Chair any necessary meetings between the project and support stakeholders (internal and external) and provide regular progress updates to all support stakeholders. Communicate ...

play a key role in revolutionizing the Modern Workplace Platform! Your efforts will simplify colleague technology experiences, enhance Service Catalogue journeys, improve the Employee Centre, and modernize IT@LBG workflows. STL operates through SAFe-aligned feature teams, driving investment-funded enhancements, business-as-usual improvements, and strategic … needs into structured epics, features, and stories for SAFe teams, ensuring clarity of expected outcomes, dependencies, data needs, and acceptance conditions. - Align work across Catalogue, ITSM, and Employee Centre journeys with STL's transformation themes like guided self-service and catalogue simplification. Drive Design & Decision Clarity ...

Service Delivery Manager Annual Salary: £70,000 - £80,000 Location: Watford – hybrid We are seeking a Service Manager responsible for the end-to-end delivery, performance, and continuous improvement of IT services supporting our clients business functions. This role involves managing the full lifecycle of several … accountability and people development. Ensure IT services deliver business value, meet agreed performance targets, and operate within budget. Maintain the IT Service Catalogue and ensure services are aligned with front office needs. Develop trusted relationships with business stakeholders to understand operational priorities and shape a service ...

over legacy systems. TSM/TSOM/CPQT/SPMT Implementation Architect and deliver Telecoms Service Management solutions including service catalogue design, SLA management, fulfilment workflows, and customer-facing portals. Lead TSOM implementations covering discovery, service mapping, and AIOps integrations for proactive operations. … Design CPQT solutions for telecommunications product configuration, dynamic pricing rules, quote-to-order workflows, and CPQ catalogue management aligned to TM Forum standards. Drive SPMT delivery including demand management, project portfolio governance, resource capacity planning, and executive reporting dashboards. Leadership & Stakeholder Engagement Act as the primary technical authority ...

actively build strong working relationships within the business to learn of up-and-coming events that could impact BTS and the service and systems we deliver, to enable action to be taken to support.Undertake general field support activities requiring the highest level of technical expertise and experience, covering … office-based technology such as PCs, Mobiles, Printers, Applications, Meeting room equipment, and all services that shall be defined within the Service Catalogue for the Workplace Services Service Tower. Produce and maintain relevant technical documentation for Services within Workplace Services. Proactively monitor systems and networks ...

regulated environments. Key Responsibilities Architect and deliver end-to-end BMC Helix ITSM solutions covering Incident, Problem, Change, Release, Asset, and Service Catalogue management. Lead migration from on-premises BMC Remedy to BMC Helix SaaS environments. Design and build integrations with third-party platforms via REST/… experience with BMC Remedy/BMC Helix ITSM at enterprise scale. Deep expertise in Helix ITSM modules: Incident, Problem, Change, CMDB, Asset, Service Request, Knowledge. Proficiency in AR System workflow (Filters, Escalations, Active Links) and Smart IT configuration. Strong REST/SOAP API integration skills; experience with ...

Collaborate with Finance on forecasting and cost reviews. Cloud Capability Leadership Define and evolve the Cloud Delivery Roadmap. Maintain a Cloud Service Catalogue aligned to KPIs and SLAs. Embed continuous improvement across cloud and platform services. Stakeholder Engagement Collaborate with Architecture, Group Technology, Service Management ...

Knowledge of hybrid or multi-cloud strategies and migrations from on-premises to cloud hosting. Familiarity with cloud governance models, cloud FinOps, and service catalogues. Bachelor's degree in computer science or a related field. Professional certifications such as AWS, Azure, or GCP Professional Certifications, ITIL Foundation, CISSP ...

Problem, Change, Request, Knowledge) • Good understanding of CMDB, CSDM concepts, CI relationships, and data quality controls • Strong experience in Flow Designer, Workflows, and Service Catalog development • Experience with integrations using REST/SOAP APIs, MID Server, and data imports • Ability to troubleshoot performance issues, script errors, ACLs ...

lifecycle Drive automation across testing, security, deployment, and monitoring Partner with Cloud and Platform teams Own and evolve the Golden Path service catalogue Business Continuity & Resilience Embed resilience and BCP via policy-as-code Ensure audit-ready pipeline outputs Run recovery and resilience testing (game days) What ...

problem it set out to fix. The work will sit across ServiceNow HRSD, so things like HR case management, employee portals, HR knowledge, service catalogues, employee journeys, workflows and wider employee experience improvements. You'll be involved across the delivery lifecycle too, from early discovery and design through ...

Success Plans — ensuring all required operational infrastructure is in place for each product to be sold and delivered consistently. Define and maintain the services catalogue, SKUs, and standard rate card; ensure pricing is current, published, and being used by the sales organisation. Implement and manage the standard SOW process ...

using PySpark, SQL, and Delta Lake. Implement data ingestion from multiple sources (APIs, streaming, databases). Your Skills: Python proficiency. AWS : Cloud formation , Service Catalog , IAM , S3 , Glue , Lambda , Knowledge python sdk, boto , EKS , ECS , ECS , VPC , SUBNETS , NACLs. Terraform : Modules , providers , terraform enterprise , Snowflake terraform provider knowledge. ...

secure, compliant, resilient, and aligned with organisational standards. Act as the Voice of the Customer, driving an excellent user experience and self-service capabilities. Monitor and improve product performance, delivery velocity, and operational effectiveness. Support platform engineering teams with testing, validation, and acceptance activities. Manage cloud-related risks … Desirable Experience Experience with AWS, Azure, or Google Cloud Platform. Knowledge of hybrid and multi-cloud strategies. Understanding of cloud governance, FinOps, and service catalogues. Familiarity with SQL, Python, or other development technologies. Experience managing medium-sized technical delivery teams. Knowledge of enterprise architecture frameworks and cloud transformation ...

Rules, Client Scripting, Flow Designer) • Deep knowledge of ServiceNow modules (ITOM/ITAM/BCM/S2P/IRM/TPRM) • Strong customer service and excellent verbal/written communication • Hands-on experience in ServiceNow development & integrations • ServiceNow certifications such as CAD, CSA, CIS(ITSM/Discovery/… with enterprise monitoring tools • Good understanding of CMDB, CSDM concepts, CI relationships, and data quality controls • Strong experience in Flow Designer, Workflows, and Service Catalog development • Experience with integrations using REST/SOAP APIs, MID Server, and data imports • Familiarity with ServiceNow upgrade planning, regression testing, and best ...

management tools. Drive platform scalability, performance optimisation, and technical innovation. CMDB & Governance Define CMDB and CSDM strategies. Ensure data quality, configuration management, and service mapping standards are maintained. Establish governance controls for platform stability, compliance, and operational excellence. Delivery & Transformation Support Agile delivery teams through the full project … transformation programmes. Strong expertise across: ITSM ITOM ITAM CMDB IRM TPRM BCM S2P Hands-on experience with: ServiceNow development Platform integrations Flow Designer Service Catalog Workflows Business Rules and Client Scripts Strong understanding of: CMDB CSDM CI relationships Data governance Experience with REST/SOAP integrations, MID Servers ...