3 of 3 Service Delivery Jobs in Edinburgh

IT Customer Service Manager

Hiring Organisation
Be-IT Resourcing
Location
Edinburgh, Midlothian, Scotland, United Kingdom
Employment Type
Full-Time
Salary
£50,000 - £55,000 per annum
Must have access to a car and driving licence Fantastic opportunity here to join a growing software company who are seeking a strategic and service-driven manager to lead and evolve the customer/application support team. It’s a critical leadership role that will take ownership of application … support, system upgrades, hosted service delivery and release management Seeking a champion of IT Service Management (ITSM) best practices to deliver outstanding customer experiences. You should have the following skills and experiences – Experience in a senior support or service delivery leadership role within a software ...

IT Support Analyst

Hiring Organisation
Quorum Network Resources
Location
Edinburgh, Midlothian, Scotland, United Kingdom
Employment Type
Permanent
expanding our award-winning Managed Services team and are looking for passionate, talented IT Support Analysts to help us deliver world-class service to our diverse range of clients. If you eat, breathe, and sleep technology and want to work with a company that will fully support your professional … prem environments. Expect variety, ownership, and opportunities to continually expand your skill set. Your responsibilities will include: Resolving support requests from managed service clients using your own expertise and vendor resources Carrying out site visits on a rotational basis Proactively managing and responding to automated alerts Administering, maintaining ...

Technical Account Manager

Hiring Organisation
ESP
Location
Edinburgh, Scotland, United Kingdom
Technical Account Manager – Enterprise SaaS 📍 Edinburgh preferred (London/Remote considered) 💰 £60k–£70k base 📈 Enterprise SaaS | Client Delivery | Technical Relationship Management A high-growth enterprise SaaS business is hiring a Technical Account Manager to support a portfolio of complex, high-value clients operating in regulated and high-stakes environments. … This role is ideal for someone who enjoys being the technical anchor for customers — combining product knowledge, service delivery, and relationship management to ensure long-term success and retention. 🧠 The Opportunity The platform supports critical workflows where reliability, security, and precision are essential. Customers are sophisticated, highly engaged ...