15 of 15 Service Delivery Jobs in Northern Ireland

Omagh, Northern Ireland Reports to: CTO Role Purpose The Technical Operations Manager is responsible for the day-to-day leadership and performance of the service desk function, ensuring high-quality IT support is delivered to our clients in line with agreed Service Level Agreements (SLAs). The role … will lead a team of approximately 14 technical staff across service desk, infrastructure, cloud services, networking, and cyber security, driving service excellence, customer satisfaction, and continual service improvement. Key Responsibilities Team Leadership & Management Lead, manage, and develop a team of ~14 technical staff across multiple disciplines Conduct ...

display and foster them, its deeply embedded within our DNA. Invest in us and well invest in you! Job Description Our ASPIRE Global Service Centre is the central hub of our Service Management operations. Beyond a traditional Service Desk, it stands as the central authority and shared … service delivery hub, orchestrating all operational workflows, processes, procedures, and tooling. Its a core delivery component of the Version 1 ASPIRE Managed Services offering that places AI, continuous improvement and business innovation at the heart of everything Version 1 does. With a focus on supporting self-service ...

Ready to make your mark? Join us and be part of something bigger. MAIN PURPOSE OF THE ROLE & RESPONSIBILITIES IN THE BUSINESS: As a Service Design Lead (Manager) at Kainos, you will be responsible for delivering end-to-end, efficient, and consistent service experiences. You will … advocate for needs-based design, design research, design thinking and service design, and are passionate about guiding others in these principles. You ll manage, coach and develop a small number of staff, with a focus on managing employee performance and assisting in their career development. You will be part ...

make your mark? Join us and be part of something bigger. \n MAIN PURPOSE OF THE ROLE & RESPONSIBILITIES IN THE BUSINESS: \n As a Service Design Lead (Manager) at Kainos, you will be responsible for delivering end-to-end, efficient, and consistent service experiences. You will … advocate for needs-based design, design research, design thinking and service design, and are passionate about guiding others in these principles. You’ll manage, coach and develop a small number of staff, with a focus on managing employee performance and assisting in their career development. \n You will ...

leading public sector organisation based in Belfast is seeking an experienced Systems Project Manager to lead the end-to-end delivery and implementation of a critical Customer Relationship and Case Management System (CRM/CMS). This is a hands-on role where you will drive the practical implementation … teams. You will work closely with senior leadership to ensure successful system adoption, automation, and deliver improved user and customer experiences. Key Responsibilities Project Delivery: Lead the end-to-end implementation of the new CRM/CMS platform, managing configuration, integration's, data migration, testing, and training through ...

level; someone acutely technical. The CTO is an executive role and will lead the studio’s operational and technical teams in relation to the delivery of in‐camera visual effects, motion capture, and 3D/4D volumetric scanning among other supporting facilities. Studio Ulster is a partnership with Belfast … looking for a Chief Technical Officer – someone who is experienced at the very highest level of the film industry to lead on the technical delivery of Virtual Production in all its forms at the studio. This is an Executive level role with strategic responsibilities for the technical services ...

role, youll ensure that all assets are moved securely, efficiently, and in full compliance with data protection and environmental regulations. Collaborating closely with the Service Delivery team, youll optimise transport operations from collection through to final deliveryhelping our clients meet sustainability goals while maintaining the highest standards … required Advising warehouse of forecast for empty cages needed Contacting customers to give them confirmed collection date Compliance: Booking company vehicles MOTS/Service Booking LOLER/LEV/Shredder & Hydraulic service Updating drivers' licences & CPC training Repairing and closing off live defects Ensuring daily checks completed ...

These positions will work closely with the Head of Major Incident Management, taking ownership of high-profile incidents while helping to drive operational excellence, service improvement and best-practice adoption across the wider Major Incident Management team. This is a leadership-focused role suited to professionals who have significant … experience owning critical incident response processes, managing senior stakeholder communications, mentoring incident teams and influencing service delivery outcomes. What's on Offer Salary up to £67,500 - D.O.E On-call allowance and additional payments 5% matched pension scheme Uncapped paid certifications and training Opportunity to help build ...

channels, including advising on best practice for CRM systems. The role has a global remit, supporting and advising all jurisdictions, legal practices and advanced delivery & solutions in developing a digital, data-driven, user-centric approach to marketing. The job holder will work with the digital marketing technology team … tools and data.Manage contracts, procurement, and relationships with third-party suppliers and internal technical stakeholders (e.g. IT, IHL), ensuring effective collaboration and service delivery, and escalating issues where required to manage risk.Oversees the maintenance and accuracy of lawyer profiles on aoshearman.com and acts as a key escalation point ...

channels, including advising on best practice for CRM systems. The role has a global remit, supporting and advising all jurisdictions, legal practices and advanced delivery & solutions in developing a digital, data-driven, user-centric approach to marketing. The job holder will work with the digital marketing technology team … tools and data.Manage contracts, procurement, and relationships with third-party suppliers and internal technical stakeholders (e.g. IT, IHL), ensuring effective collaboration and service delivery, and escalating issues where required to manage risk.Oversees the maintenance and accuracy of lawyer profiles on aoshearman.com and acts as a key escalation point ...

channels, including advising on best practice for CRM systems. The role has a global remit, supporting and advising all jurisdictions, legal practices and advanced delivery & solutions in developing a digital, data-driven, user-centric approach to marketing. The job holder will work with the digital marketing technology team … tools and data. Manage contracts, procurement, and relationships with third-party suppliers and internal technical stakeholders (e.g. IT, IHL), ensuring effective collaboration and service delivery, and escalating issues where required to manage risk. Oversees the maintenance and accuracy of lawyer profiles on and acts as a key escalation ...

channels, including advising on best practice for CRM systems. The role has a global remit, supporting and advising all jurisdictions, legal practices and advanced delivery & solutions in developing a digital, data-driven, user-centric approach to marketing. The job holder will work with the digital marketing technology team … tools and data. Manage contracts, procurement, and relationships with third-party suppliers and internal technical stakeholders (e.g. IT, IHL), ensuring effective collaboration and service delivery, and escalating issues where required to manage risk. Oversees the maintenance and accuracy of lawyer profiles on and acts as a key escalation ...

intersection of technology and finance. About the Role In this role, the Project Manager will be responsible for the end-to-end delivery of client implementation projects - making sure solutions go live on time, within budget, and to a really high standard. You'll work closely with clients along … teams to create a smooth, high-value onboarding experience, acting as a trusted advisor throughout their transformation journey. This position blends project management, client service delivery, and relationship management. This is the perfect opportunity for a Project Management professional who loves solving problems, engaging with senior stakeholders ...

supports complex, enterprise-grade network environments and has built trusted partnerships with well-known organisations through a consistent focus on quality, technical excellence and service delivery. At the core of the company is a strong people-focused culture, characterised by collaboration, integrity and long-term commitment. With exceptional staff ...

management, development and integration of technology and AI services across the organisation so that they are key enablers of business transformation, innovation and service delivery. The postholder will lead the development and delivery of the organisations Technology and AI Strategy, ensuring alignment with corporate priorities, and embedding digital … form of transport that will enable the candidate to meet the requirements of the post in full. Desirable criteria Qualification in IT Service Management, Project Management or Agile methodologies. Qualification in Information Governance or Cyber Security. Experience working in the public or voluntary sector. To find out more about ...