11 Service Delivery Jobs in Northern Ireland

as their Technical Lead & Enterprise Account Manager . This is a very high profile role where you will be working with our client's delivery team servicing the enterprise end customer , with a nice mix between dealing with high level customers, mentoring and leading a team. Apart from great … enterprise customer and advise them accordingly. Your Requirements Act as technical consultant, SME for assigned enterprise accounts IT Infrastructure portfolio, consists of steady state service delivery & Inflight projects. Partner & collaborate with Account and cross-functional teams to provide technical expertise to enable and deliver managed services (MS) service excellence. Own IT infrastructure portfolio service delivery regionally & globally Own overall IT Infrastructure related operational & contractual metrics (KPI's, OLA's & SLA's), drive continual improvement projects with innovative technological solutions. Sustain & improve IT Infrastructure portfolio revenue accounts wise, by driving & implementing innovative solution to complex problems more »

looking for a Technical Account Manager to join their expanding team. They are a leading provider of innovative IT solutions, committed to delivering exceptional service and support to enterprise clients worldwide. As they continue to expand their global footprint, they are seeking a dynamic and experienced Technical Account Manager … Demonstrated track record of at least 2 years as a Technical Account Manager, providing exemplary support to enterprise clients, ideally within an IT managed service provider environment. Exposure and proficiency in IT Service Management (ITSM), Service Integration and Management (SIAM), Infrastructure as a Service (IaaS), Platform … as a Service (PaaS), and managing ITSM applications such as ServiceNow and BMC Remedy. Hands-on expertise in managing IT infrastructure service delivery both regionally and globally, ideally within an IT service provider setting. Comprehensive knowledge of diverse IT infrastructure hardware and software technologies, including: Network more »

Total Contracted Hours: 40 Collection and Delivery Manager All about you You will be friendly, hard-working and love the buzz of getting things done. We love team players and here at DX we are committed to providing our people the technical and personal skills to progress their careers. … a loved one. We have a team of over 3,000 hard-working and enthusiastic people who think we are more than just a delivery company. We know each consignment tells a story and we know that for someone somewhere, it'll make their day when we deliver exactly … work with passionate and supportive people who are focused on meeting the DX Delivered Exactly promise. Role summary: The role of the Collection and Delivery Manager is to lead and manage the collections and deliveries in an efficient manner that ensures we deliver Great service to our Customers more »

and is now building out a brand new presence in Belfast. You'll join a high performing team of technical experts who value great service and like to get things done. As part of a brand new function, this role comes with a lot of visibility and autonomy - you … Senior Technical Consultant for key clients Partner with account teams to provide technical expertise Act as an owner for the IT Infrastructure portfolio, including service delivery and contractual metrics Drive continuous improvement projects and innovative tech solutions Work closely with key clients on their IT strategy roadmap Develop … administration Experience working directly with enterprise level clients - ideally 2+ years experience as a Technical Account Manager Experience managing teams of engineers Experienced in service delivery on an international scale Strong technical knowledge across infrastructure, networking, virtualisation, data centres Excellent communication and critical thinking skills The salary range more »

places continuous improvement, value, and business innovation at the heart of everything we do. ASPIRE is one of our strategic pillars for 2024 and Service Delivery is key to its success. As the Portfolio Director you will be expected to lead the team and deliver value to our … in delivering transformational change involving ERP systems. Skills such as the ability to inspire and drive teams, commercial acumen and leading on bids for delivery, ability to ask tough questions, curiosity and willingness to learn are regarded as more important in this role than a deep understanding of Oracle … experienced Portfolio Directors, with Oracle or other technologies such as SAP, Workday, Sage, etc. You will be seen as central in the shaping and delivery of key proposals and will be recognised by customers and colleagues as a leader who can bring together the right group of people to more »

Reporting into the Group Financial Director you will be accountable for successfully managing the companies IT and infrastructure facilities Main Accountabilities Accountable for the delivery of I.T. services - including hardware, software and network systems while being cybersecure and meeting data protection requirements across the island of Ireland Plan, organise … how they are delivered into the business. Strategic development, management and operation of Group IT systems to deliver an effective and highly regarded I.T. service, ensuring technology resources are kept up to date. Take ownership of both IT disaster recovery planning, working with 3rd party providers and ensuring smooth … in the implementation of project plans to achieve the desired outcomes. Procure, negotiate, manage, and monitor of contracts provided by third parties ensuring effective service delivery and value for money. Managing routine maintenance program, negotiating with suppliers and contractors, managing building renovations and office moves. The successful candidate more »

us as an Onsite Account Specialist in a dynamic recruitment setting. This role demands a proactive individual keen on developing, organising, and administering comprehensive service solutions to ensure optimum efficiency, effectiveness, and profitability in client contracts. This six-month evening shift role is perfect for those who excel in … for substantial career development. Key Responsibilities: Recruitment: Understand client needs, source candidates, coordinate recruitment strategies, and manage candidate onboarding and training. Client Management: Innovate service delivery, maintain client relations, prepare manpower plans, and ensure service meets SLA requirements. Compliance Management: Ensure all operations are compliant with company … comprehensive benefits, and a supportive atmosphere. This temporary, evening shift role provides a unique opportunity to impact our operations directly and help shape our service offerings. Apply Now! Ready to take on a challenging role with high impact? Submit your application today and be a part of our innovative more »

Toyota Corolla estate) - Mentorship and training - Paid for certifications As a Communications Engineer, you will: • Install and support equipment at customer premises, ensuring timely service delivery and compliance with company standards. • Maintain effective communication between partners, sales, and customers to uphold service efficiency. • Offer consultancy, advice, and … support to customers as needed. • Establish and manage communication with third-party network service providers. • Ensure customers receive suitable products tailored to their needs. • Coordinate comprehensive training sessions to enhance customer understanding of product benefits. • To be part of the 24-hour call out rota as required. What you more »

and asset integration. Policy and Procedure Formulation : Develop ICT policies and provide direct advice to the Senior Management Team and council members, enhancing ICT service delivery across the organization. Security and Compliance : Ensure the security of ICT systems and compliance with relevant policies, providing a reliable and secure … OR five years relevant experience at a senior management level if without a degree. Proven expertise in ICT strategy development, operational policy formulation, and service delivery. Strong leadership skills and experience in managing large-scale ICT operations. Desirable Skills: A strategic thinker with excellent problem-solving capabilities. Exceptional communication more »

policies and procedures. • Support the key annual HR cycle deliverables through enhancing the employee life cycle - inductions for new employees, training needs analysis and delivery of training to encourage employee development. • Experienced in developing and leading EDI initiatives. • Liaise effectively with various internal stakeholder teams acting as the local … point of contact across multi-national and multi-disciplinary teams. • Support and enhance employee engagement demonstrating measurable outcomes. • Ensure service delivery within defined SLA’s with exceptional attention to detail. • Prepare appropriate comprehensive reports and presentations from raw data and make value-add recommendations. • Support the business in more »

the public including benefits, debt advice, EU settlement scheme and other HMRC services. We also support 69 member organisations across Northern Ireland in the delivery of high-quality advice services by working with them to enhance their standards and service delivery. We act as a voice for the more »