11 of 11 Service Delivery Jobs in Reading

opportunity Our Global Tax & Legal Digital Innovation AI Program Assistant Manager will have responsibilities and duties organized around two operational workstreams of the Digital Innovation team's AI program; Service Delivery Transformation and AI Experimentation initiatives. Responsibilities: Service Delivery Transformation Collaborate with GT&L Platforms & Digital Transformation, Chief Technology Office and Global Asset Program CoE to … across a selection of the following skills: Project Management, technology development and prioritization, innovation management, new product ideation, serving in complex, matrixed, or multi-faceted environments, or equivalent. GenAI service delivery transformation and/or client activations. Ability to develop effective relationships at all levels, including senior and executive leadership. Exhibits excellent organization and Program/Project Management More ❯

Deputy Director Head of Service Operations - DEFRA - SCS1 Bristol, Birmingham, Newcastle Reading and York. Regular UK travel to Defra group sites including London. About the job Job summary This is a leadership role within Defra's operational IT function, Group Infrastructure and Operations (GIO). The role requires demonstration of deep and wide-ranging IT leadership skills in service management and strategic direction setting of the Service Operations functions. The Head of Service Operations is responsible for the effectiveness of operational IT services and user support to ensure optimum service availability and user productivity. The postholder is expected to be an experienced IT professional. Reporting to the Director of Group Infrastructure and Operations, the Head … of Service Operations is responsible for the effectiveness of services and user support to ensure optimum service availability and user productivity. This includes all user support and comes with responsibilities over run and maintain services, as well as cyber security operations. The Head of Service Operations brings current knowledge and future vision for transforming Service Operations More ❯

Our client is seeking an organised and proactive Service Desk Coordinator to join their growing team. This hybrid role offers the opportunity to play a vital part in ensuring high levels of service delivery across engineering operations. You’ll be responsible for coordinating engineer schedules, managing support tickets, and ensuring customer satisfaction by maintaining strong communication and … problem resolution. Key Responsibilities: · Coordinate and manage engineer scheduling to ensure efficient and timely service delivery · Manage support tickets relating to field engineering, ensuring swift and effective resolution · Monitor and coordinate part requests, ensuring compliance with SLAs · Arrange collections from customer sites, liaising with internal teams or third-party couriers · Provide regular updates to customers on ticket status More ❯

Microsoft Modern/Digital Workplace Delivery Manager/DEX/XLA Location: Reading Full-Time Permanent Are you passionate about driving modern workplace transformation through user-centric services? Do you thrive in a fast-paced advisory and delivery environment? If so, we want to hear from you. We are looking for a Digital Workplace Delivery Manager to … lead and deliver a portfolio of user-focused advisory and professional services. In this pivotal role, you will be responsible for shaping, delivering, and evolving Digital Workplace Experience service offerings to ensure clients achieve measurable business outcomes through people-first technology strategies. Your Role and Responsibilities As a Digital Workplace Delivery Manager, you will: Oversee and support presales … position and deliver new advisory services. Contribute to the growth and strategic direction of the Digital Workplace portfolio Maintain and grow strong customer and partner relationships , ensuring excellence in service delivery, engagement satisfaction, and ongoing customer loyalty. Represent and promote the Workplace Experience brand , both internally and externally, enhancing visibility and impact within the market. Key Responsibilities Act More ❯

and Risk posture. This role is key in building and improving Primark's Cyber Security posture. Duties & Responsibilities Actively progress and improve Primark's cyber security posture with the delivery of agreed projects/initiatives aligned with industry best practice. Ensure project deliverables are aligned with the Cyber Roadmap with outcomes directly addressing strategic objectives/maturity gaps/… on approach' including the construction of business cases and contractual arrangements. Have a metric based approach with a structure to enable auditing and managing vendor performance. Coordinating resources, preparing delivery teams for kick-off and ensure effective completion of milestones, controlling scope and mitigating risks. Managing the scope of programme delivery from inception to service delivery - defining, developing and managing implementation schedules Maintaining a roadmap of future initiatives, that effectively facilitates the prioritisation of delivery plans. Ensuring an ongoing focus on delivering the required quality/value for money and compliance with published standards and guidelines. Co-ordinates cross-functional team members, identifies resources needed, assigns and prioritises tasks/responsibilities and ensures deadlines More ❯

values and beliefs of an employee of the NHS Committed to high quality patient care and patient experience Respectful to and able to promote equality in opportunity, employment, and service delivery Committed to continuous professional development and personal growth Able to work within the trust's attendance targets Ability to perform the requirements of the post to an … MCSE/MCSA or equivalent qualification. PRINCE2 Foundation. ITIL Foundation Management of Cloud compute platforms (IaaS, PaaS & SaaS) from multiple vendors including Availability, Scaling, Costs & Security. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made … to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Royal Berkshire NHS Foundation Trust Address Royal Berkshire NHS Foundation Trust Reading RG1 5AN Employer's website https://www.royalberkshire.nhs.uk/ More ❯

agile team contributing to software that makes a meaningful difference. About Selected Interventions We're a software and services company powering the environmental sector through our class-leading ECHO Service Management Framework. Built on a Microsoft stack and deployed via Azure, ECHO is used by global, multi-billion turnover companies to manage complex field operations through a seamless suite … analysts, and fellow engineers to deliver solutions that meet customer needs and align with our product and technical strategies. Day-to-Day Responsibilities • Collaborate across teams to ensure smooth service delivery and software releases. • Deliver high-quality, maintainable mobile software. • Follow coding standards and best practices. • Apply modern development standards to improve our mobile apps. • Participate in code More ❯

weekly to review updates, next steps, and actions Provide accurate forecasting to the Services Team Lead for monthly/quarterly reporting Collaborate proactively with other departments to ensure seamless service delivery Work closely with our productive commercial team in our Reading head office (3 days per week minimum as part of our hybrid working pattern) Key Skills & Experience More ❯

learning environment and to act in accordance with all relevant policies and procedures - Guide Dogs and partner agencies. • Advise on appropriate technologies to support independence and integrate technology into service delivery. • Any other activities relevant to the role that will enable blind and partially sighted children and young people to become independent and mobile. Education requirements Evidence of qualification More ❯

of stakeholder engagement for a respected institution. You'll take full ownership of a high-profile CRM transformation programme, guiding it from initial scoping and vendor selection through to delivery, testing and rollout. Your influence will be felt across every corner of the organisation, as you lead cross-functional teams, manage complex stakeholder relationships and ensure seamless integration with … be the driving force behind a transformation that matters. What you'll need to succeed You are a CRM specialist through and through, a strategic thinker with hands-on delivery experience across multiple platforms, whether Salesforce, Dynamics, HubSpot or others. You've led full lifecycle CRM implementations in complex environments, ideally within public services, education or the third sector. … to leave a lasting legacy. You'll be joining a forward-thinking organisation with a reputation for excellence and innovation, where your work will directly shape the future of service delivery. What you need to do now If you're ready to lead a transformative CRM journey and make your mark, click 'apply' to submit your CV and begin More ❯

of stakeholder engagement for a respected institution. You'll take full ownership of a high-profile CRM transformation programme, guiding it from initial scoping and vendor selection through to delivery, testing and rollout. Your influence will be felt across every corner of the organisation, as you lead cross-functional teams, manage complex stakeholder relationships and ensure seamless integration with … be the driving force behind a transformation that matters. What you'll need to succeed You are a CRM specialist through and through, a strategic thinker with hands-on delivery experience across multiple platforms, whether Salesforce, Dynamics, HubSpot or others. You've led full lifecycle CRM implementations in complex environments, ideally within public services, education or the third sector. … to leave a lasting legacy. You'll be joining a forward-thinking organisation with a reputation for excellence and innovation, where your work will directly shape the future of service delivery. What you need to do now If you're ready to lead a transformative CRM journey and make your mark, click 'apply' to submit your CV and begin More ❯