8 of 8 Service Delivery Jobs in Suffolk

Lead Service Delivery Manager

Hiring Organisation
National Highways
Location
Ipswich, Suffolk, UK
Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. As a Lead Service Delivery Manager within our Service Delivery Management team … Service Operations Division, you'll play a key role in ensuring the effective delivery and continual improvement of integrated services across a range of business and technical service lines. You will work closely with senior stakeholders, suppliers and internal teams to ensure services meet business needs, deliver ...

Head of Technology Services

Location
Bury St Edmunds, England, United Kingdom
Technology Services who would like to help us reach our mission to "earn customer loyalty and drive business growth by providing consistently excellent service". Purpose of this role To provide accountable leadership for the end-to-end technology service experience across BUUK, bringing together Service Desk … user services, IT service management, ICT engineering, IT administration, business systems support and Rapid Development & Support. As a member of the IT Leadership Team, the role will improve service performance, colleague experience, operational resilience and continuous improvement, while enabling joined-up delivery across IT and the business. ...

Lead Service Manager

Hiring Organisation
National Highways
Location
Ipswich, Suffolk, UK
Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. National Highways have an excellent opportunity for a Lead Service Manager Manager role, which … Agile-delivery-first position operating under a LSM title. The role holder is responsible for delivering strategic outcomes utilising the DevSecOps capability within Infrastructure & Platforms. With a strong commercial and financial acumen, the Lead Service Manager also is responsible managing the full cycle of all new deliveries ...

Technology Services Leader: Strategy & Delivery Excellence

Location
Bury St Edmunds, England, United Kingdom
BUUK Infrastructure Limited in the United Kingdom seeks a Head of Technology Services to lead end-to-end technology service delivery, including Service Desk, rapid development and ongoing IT service management. You will shape strategy, operating model and performance, driving improvements and ensuring secure, resilient services … across the organisation. You will manage managers, coordinate cross-functional governance, and align delivery with business objectives while guiding major-incident #J-18808-Ljbffr ...

IT Manager

Location
Bury St Edmunds, England, United Kingdom
motorcycle, industrial and engineering market sectors. Reporting to the IT Director, the IT Manager will lead and evolve the business IT function across infrastructure, service desk, and business systems. This is a hands-on leadership role focused on delivering a stable, secure, and scalable technology environment that supports current … operations and enables future growth and expansion. The post-holder will manage two teams: Infrastructure, Networks & Service Desk (3 staff) and Business Systems (4 staff), ensuring all systems are performant, secure, and aligned with business objectives. The role acts as the senior technical escalation point for infrastructure and includes ...

Lead SOC Manager

Hiring Organisation
National Highways
Location
Ipswich, Suffolk, UK
Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. The experience expected from applicants, as well as additional skills and qualifications needed for this … leadership forums and serve as the primary liaison with senior management, governance, assurance, and key stakeholders. Lead the operational day to day delivery of the hybrid SOC delivery model. Manage and lead the delivery of SOC services, providing tactical leadership and oversight for security monitoring, incident response ...

IT Manager: Lead Infrastructure, ERP & Security

Location
Bury St Edmunds, England, United Kingdom
Manager for our head office in Bury St Edmunds, Suffolk. Reporting to the IT Director, you will lead the IT function across infrastructure, service desk and ERP (Dynamics AX), delivering a secure, scalable technology environment that supports current operations and growth. You will manage two teams, drive cyber security … controls, GDPR compliance and ITIL-aligned service delivery, and partner with #J-18808-Ljbffr ...

Asset Data & GIS Specialist — Public Realm (Hybrid)

Location
Stowmarket, England, United Kingdom
join our Public Realm team on a hybrid basis. You will lead asset data systems, GIS and related information to support decision making and service delivery for the two districts. The role requires strong analytical skills, data governance and the ability to collaborate across departments. A full ...