Bury St. Edmunds, Suffolk, East Anglia, United Kingdom
Hendron Pearce
ServiceDelivery Coordinator Our client is a leading UK wide IT Solutions Provider who were established with a mission to provide market leading IT hardware maintenance services to large retail, hospitality and public sector businesses in the UK. They have built strong partnerships throughout the industry and have created a services portfolio that allows their partners to offer … best of breed services to their clients.Due to exciting growth they are now seeking a ServiceDelivery Coordinator to join their friendly and supportive team. About the Role Were looking for a highly organised and detail-driven ServiceDelivery Coordinator to support our engineering and servicedelivery teams. In this pivotal role, youll manage … and coordinate work assignments with engineers Manage and track parts inventory Maintain and update the job management system Support monthly client account reconciliations Communicate professionally with clients to ensure service excellence Provide administrative support to ServiceDelivery Managers Arrange travel and accommodation for engineers when required Experience & Skills Previous experience in administration or scheduling roles Strong proficiency More ❯
Bury St. Edmunds, Suffolk, England, United Kingdom
Hendron Pearce Ltd
ServiceDelivery Coordinator Our client is a leading UK wide IT Solutions Provider who were established with a mission to provide market leading IT hardware maintenance services to large retail, hospitality and public sector businesses in the UK. They have built strong partnerships throughout the industry and have created a services portfolio that allows their partners to offer … best of breed services to their clients. Due to exciting growth they are now seeking a ServiceDelivery Coordinator to join their friendly and supportive team. About the Role We’re looking for a highly organised and detail-driven ServiceDelivery Coordinator to support our engineering and servicedelivery teams. In this pivotal role … and coordinate work assignments with engineers Manage and track parts inventory Maintain and update the job management system Support monthly client account reconciliations Communicate professionally with clients to ensure service excellence Provide administrative support to ServiceDelivery Managers Arrange travel and accommodation for engineers when required Experience & Skills Previous experience in administration or scheduling roles Strong proficiency More ❯
Employment Type: Full-Time
Salary: £30,000 - £35,000 per annum, Negotiable, Inc benefits
for an experienced IT Support Team Manager to join their dynamic team. This pivotal role involves overseeing and managing the IT helpdesk team and ensuring a high standard of servicedelivery across the organisation. The ideal candidate will bring strong leadership and technical expertise to the role, ensuring the team provides timely, effective, and professional IT support to … leading day-to-day support operations, managing internal IT projects, and handling escalations. You will guide the team to ensure adherence to best practices in troubleshooting, user support, and servicedelivery, all while working closely with other IT teams to improve processes and implement system upgrades. Excellent communication skills, strong leadership capabilities, and a deep understanding of IT … handled effectively and efficiently. Take ownership of internal IT projects, from planning to execution, ensuring projects meet high standards with comprehensive documentation and governance. Work closely with a Managed Service Provider (MSP) and Group IT to ensure that the IT infrastructure supports the current needs of the UK business. Oversee the IT service desk lifecycle, taking full ownership More ❯
for an experienced IT Support Team Manager to join their dynamic team. This pivotal role involves overseeing and managing the IT helpdesk team and ensuring a high standard of servicedelivery across the organisation. The ideal candidate will bring strong leadership and technical expertise to the role, ensuring the team provides timely, effective, and professional IT support to … leading day-to-day support operations, managing internal IT projects, and handling escalations. You will guide the team to ensure adherence to best practices in troubleshooting, user support, and servicedelivery, all while working closely with other IT teams to improve processes and implement system upgrades. Excellent communication skills, strong leadership capabilities, and a deep understanding of IT … handled effectively and efficiently. Take ownership of internal IT projects, from planning to execution, ensuring projects meet high standards with comprehensive documentation and governance. Work closely with a Managed Service Provider (MSP) and Group IT to ensure that the IT infrastructure supports the current needs of the UK business. Oversee the IT service desk lifecycle, taking full ownership More ❯
scale our Group Professional Services business, the role of Group Head of Resourcing Partnerships will be responsible for leading, shaping and delivering the resourcing partner and agency strategy and service for Group Professional Services (GPS). Working as the Group Head of Resourcing Partnerships your role is pivotal in maximizing the value derived from your relationships with partners and … Operations and Planning Working with GPS stakeholders and key contacts within the Country Units to shape, evolve and deliver the GPS partnering strategy and offering that augments our internal delivery capability, ensuring that we can provide the highest quality and most cost-effective delivery solutions for our customers. Embed the use of our VMS tool to analyse and … Contractual Management Own, direct and negotiate key strategic contractual renewals, including setting agency strategy across the Group Direct and set out contractual standards with our partners to support quality delivery, mitigate our risks in servicedelivery and ensure that ethical business and ESG (Environmental, Social and Governance) standards are maintained Manage the partner onboarding criteria and parameters More ❯
accurate and up-to-date records across all organisational systems. Develop and manage a central database for staff information (training, holidays, DBS checks etc.) Produce regular reports, including monitoring service performance and progress towards organisational goals through Gantt charts. Accurately record, prepare and distribute minutes for all meetings. Support teams by providing timely data and reports as required. Collect … required repairs to the Facilities Manager. Support health and safety compliance by maintaining accurate records. Prepare and distribute reports on the fuel voucher scheme. Collate and present data on servicedelivery, highlighting achievements and areas for improvement. Work closely with the Facilities Manager and other departments to ensure smooth communication and data flow. Ensure confidentiality and compliance with … GDPR and organisational policies. Support colleagues and contribute to a positive team environment. Build positive relationships with service users, carers, staff, and volunteers to support the delivery of a high-quality service. Provide general administrative support to the day service team, including responding to enquiries, maintaining records, and handling correspondence. Support the coordination of meetings, events, and More ❯
Lead blended project teams comprising colleagues from our transactions and advisory practices. Lead complex engagements, including commercials, resourcing and risk. Lead on business origination, including use of networks and delivery of pitches and presentations to senior clients. Lead on practice development initiatives and training programmes, supporting the continued focus on our team as a great place to work. Act … Transactions: ideally due diligence, carve-out or integrations experience; and Broad knowledge and deep understanding of a typical IT function, including enterprise architecture, strategy, governance, systems integration, application development, servicedelivery and infrastructure. Experience working with Private Equity and senior IT stakeholders Adept at building strong working relationships with senior clients, including influence, advice and support to key … decision makers. Demonstrated aptitude for quantitative and qualitative analysis. Effective written and verbal communication skills. Experience of delivering high-quality reports and presentations. Experience of leading large, complex, global delivery programmes. Strong team leadership skills, particularly teams with diverse skills and backgrounds, coupled with the ability to lead and develop juniors. Excellent problem-solving skills. What we are looking More ❯
Bury St. Edmunds, Suffolk, England, United Kingdom
Hendron Pearce Ltd
paced environment and enjoys keeping operations running smoothly. You’ll be instrumental in coordinating engineer travel, managing shipments, and supporting both our operations and finance teams to ensure timely delivery and accurate billing. Key Responsibilities Arrange UK and European shipments with third-party logistics providers Prepare and manage import/export documentation Book travel and accommodation for Apex Engineers … across the UK and Europe Process engineer expense claims and assist with billing Provide administrative support to the finance department Collaborate with internal teams to streamline logistics and improve servicedelivery Maintain a clean and organised workspace What We’re Looking For Proven experience in shipping and logistics coordination Solid understanding of import/export procedures Familiarity with More ❯
Employment Type: Full-Time
Salary: £30,000 per annum, Negotiable, Inc benefits
Bury St. Edmunds, Suffolk, East Anglia, United Kingdom
Hendron Pearce
fast-paced environment and enjoys keeping operations running smoothly. Youll be instrumental in coordinating engineer travel, managing shipments, and supporting both our operations and finance teams to ensure timely delivery and accurate billing. Key Responsibilities Arrange UK and European shipments with third-party logistics providers Prepare and manage import/export documentation Book travel and accommodation for Apex Engineers … across the UK and Europe Process engineer expense claims and assist with billing Provide administrative support to the finance department Collaborate with internal teams to streamline logistics and improve servicedelivery Maintain a clean and organised workspace What Were Looking For Proven experience in shipping and logistics coordination Solid understanding of import/export procedures Familiarity with processing More ❯
Ipswich, Suffolk, United Kingdom Hybrid / WFH Options
Suffolk County Council
say and creating a culture of mutual respect, where everyone works together to achieve great things. As a Business Support Coordinator (Senior Administrator) in the Safeguarding and Reviewing Officer Service you'll be as keen to collaborate and build a bright future as we are. So, to make a positive impact, connect with us and connect with a fantastic … great opportunity to work within the challenging but rewarding area of Children and Young People's Service. You will: provide exceptional administrative and minute-taking support to the Safeguarding Service countywide, which incorporates Children in Care, Child Protection, the Local Authority Designated Officer (LADO) Service, and Family Group Conferencing establish and maintain the necessary administrative systems to efficiently … support the Safeguarding Service, including processes linked to Family Group Conferencing coordination and documentation provide day-to-day management of our extremely busy mailboxes and calendars, ensuring timely support for Family Group Conferences and related safeguarding activities This role provides a vital support service to the Safeguarding Managers, Independent Reviewing Officers, and Family Group Conference Coordinators across the More ❯
Job Title: Installation Technician Location: Ipswich Contract Duration: 10 months + Overview We are seeking an Installation Technician to provide desktop hardware installation services as part of a servicedelivery team. This role requires basic technical skills, attention to detail, and the ability to follow defined installation processes. Key Responsibilities Unbox, install, and set up desktop hardware and More ❯
Recognition scheme - Refer-a-friend bonus - Flexible benefits including high street savings, cycle-to-work scheme, Gymflex membership (where applicable) - Access to our Employee Assistance Programme and Best Doctors Service via our Wellbeing Platform What will you be doing? - Developing and delivering interactive talks to schools, community groups, and other organisations to promote recycling and waste minimisation. - Creating and … and improvement plans. - Building partnerships with local charities and community groups to promote reuse activities and increase social value. - Producing reports and data analysis to monitor performance and improve service delivery. - Conducting site audits to ensure service standards are met and customer experience is positive. What are we looking for? We are seeking a confident communicator and passionate More ❯