8 of 8 Service Delivery Jobs in Suffolk

impactful and high-growth organisations — including B Lab UK, Wild, THIS, SURI, and Field Energy. 🎯 The Role We’re looking for a Third-line Service Desk Engineer to join our growing team. This is a hands-on technical role where you’ll handle escalations, resolve complex issues, and ensure … customer requests are delivered within agreed SLAs. You’ll work across a wide variety of customers and platforms, helping to shape our service delivery as we continue to grow and scale. 🔍 What We’re Looking For • Proven experience in a Third-Line role within a Managed Service ...

responsibility for its IT services and support the next phase of digital and operational change.The role will focus on strengthening day-to-day IT service delivery, improving core IT service foundations, and acting as the main point of contact between the UK business, group IT teams … scope to influence structure, priorities, and team growth. Key areas of responsibility: Overall ownership of IT services and support within the UK Improving IT service delivery, processes, and controls Managing third-party IT providers and key suppliers Working closely with senior stakeholders on technology and change initiatives Supporting ...

opened up several career opportunities for cybersecurity professionals. This role is working within the fast-paced, dynamic and varied Ops team delivering an excellent service to clients, and is ideally suited to a cyber-security professional looking for a fast-paced scale-up environment, where hard work is rewarded … Ideally you will have at least one year of commercial experience in a client-facing role with a cybersecurity focus- i.e. Consultant, Technical Support, Service Delivery, Operations Engineer etc. This company values a strong academic history so is looking for a 2.1 or 1st class degree in Computer ...

cloud, cyber security, or managed support Product knowledge: Hardware & software, managed services, cloud solutions (Azure, AWS, M365), cyber security, network infrastructure Understanding of IT service delivery: SLAs, service contracts, ITIL, recurring revenue models Experience with technical sales cycles involving IT managers, CTOs, and business stakeholders Additional Skills ...

Manager to take ownership of a portfolio of clients. You'll have the opportunity to be the primary point of contact, ensuring exceptional client service, commercial delivery and strong stakeholder relationships. What you'll do Manage day-to-day service delivery and client relationships Drive revenue … growth and profitability across your portfolio Build trusted partnerships and secure strong client satisfaction Work closely with operations to ensure high-quality delivery Provide accurate reporting and support proposition development What we're looking for Experience in Pensions administration, consulting or client management Strong understanding of the UK Pensions ...

trusted technical advisor for our customer. This role is ideal for someone passionate about cloud-first strategy, Azure migration, managed cloud services, and continuous service improvement within a modern managed services environment. This position plays a critical role in helping our customer transition, optimise, and operate Azure-based platforms … PaaS, and hybrid environments, within a managed services framework. Lead and support Azure migration initiatives, including assessment, planning, execution, and post-migration optimisation. Drive service improvement through cloud optimisation, cost management (FinOps), automation, and modernisation initiatives. Ensure all infrastructure and Azure cloud services are secure, resilient, compliant, and aligned ...

Gateway 14 park and wider Suffolk region.As part of a high-performing, proactive team, you will drive continuous improvement and ensure exceptional service delivery for businesses within our networkIf you are an innovative, proactive, and commercially driven leader , this is an opportunity to make a lasting impact ...

experienced IT Support Engineer looking to take the next step in your career? Chapman Tate Associates is working with a dynamic Managed Service Provider (MSP) based in Bradford, seeking a talented professional to join their growing team. What you'll do: Provide exceptional 2nd and 3rd line support across … range of technologies. Troubleshoot complex issues and deliver effective solutions for diverse client environments. Work closely with clients to ensure smooth operations and outstanding service delivery. What we're looking for: Strong background in IT support within MSP or similar environments. Hands-on experience with Windows Server, Active Directory ...